Hilton Edinburgh Carlton

Hotels
Hilton Hotels & Resorts
8 (2409 reviews)
19 North Bridge , Edinburgh , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from construction
Heating issues
Room maintenance problems

Categories

Cleanliness
6.46
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
Service
9.43
Overall positive feedback on service, with specific praises for staff being helpful.
Location
8.97
Many enjoyed the location, though some noted construction affecting accessibility.
Room Quality
7.92
Generally comfortable but issues like heating and maintenance reported.
Amenities
6.95
Limited amenities reported, such as broken heating and lack of expected luxury.
Value for Money
7.41
Some guests felt that the experience did not match what they paid for, especially with the building work.
Food and Beverage
8.46
Food quality received positive remarks, particularly regarding bar food.
Overall Experience
8.43
Mixed but overall moderate to positive experience, with major concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Central Location and Stunning Views
Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze.

Luxurious Accommodations
The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay.

Dining Excellence
Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites.

Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2409 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
S
Simon couple gb
4
Over priced and average staff who won’t go out of their way
Pros:

It was handy for the station

Cons:

The tv didn’t work properly. It kept switching itself off and then would eventually come back on. Very frustration whilst trying to watch the olympics.also very little t bags in room -we had to request some and the most annoying was at breakfast they told us they couldn’t do earl grey tea even though they had delivered early grey t bags to our room. Won’t be coming back.

2026-02-14 via Nuitee
A
Ali couple sa
10
2026-02-14 via Nuitee
D
Dhefallh Saad couple sa
9
2026-02-13 via Nuitee
N
North family_with_children gb
3
no sleep
Pros:

location

Cons:

room had lightbon in batjroom and fan which would not turn off. noisy and bright = no sleep

2026-02-12 via Nuitee
L
Laihwang couple tw
8
2026-02-12 via Nuitee
S
Stéphanie family_with_children fr
9
Pros:

Le petit déjeuner excellent et très varié

Cons:

Malheureusement nous sommes arrivés pendant une période de travaux dans la rue, et dès 7h du matin il y avait énormément de bruit….

2026-02-12 via Nuitee
M
Michael solo_traveller gb
9
2026-02-11 via Nuitee
O
Olivia family_with_children gb
9
2026-02-10 via Nuitee
A
Abdulrahman couple sa
10
Cons:

They didn’t inform us about maintenance. Which obstructed the entire view.

2026-02-09 via Nuitee
S
salahbentalba extended_group ma
9
2026-02-08 via Nuitee
J
Jenny couple gb
10
2026-02-08 via Nuitee
A
Alex couple gb
7
2026-02-08 via Nuitee
R
R couple gb
7
Pros:

Location, confidence in Hilton brand

Cons:

The room was a little dated, the bed head material was flaking and the floorboards dipped and made a noise when walking over them.

2026-01-31 via Nuitee
F
Francesco couple ie
5
Pros:

Location + room was clean

Cons:

Carpet floors in the hallways have a really bad smell. No slippers in the room (is this hilton standard??), so i asked first night: slippers not available. Then asked morning after: they were available. Night receptionist at check in asking if we wanted to add breakfast: we had other plans so we said no. He asked 3 times if we were interested, i said no - asking 3 times means being pushy and makes me feel uncomfortable.
Day of check out we tried asking to extend check out by an hour: receptionist interrupted me while i was explaining we only needed 1 extra hour - she said not possible. I did not even get to say for how long i needed the room.. i would have paid for it.

2026-01-31 via Nuitee
M
Metin extended_group tr
10
Herşey çok güzeldi
Pros:

Konforu temizliği ve konumu mükemmeldi

2026-01-31 via Nuitee
A
Asma extended_group ae
9
فندق ممتاز ولكن بحاجه الى الاهتمام في موضوع المصعد فقط
Pros:

المكان والغرف واسعه

Cons:

المصعد كان سي وقديم وناخذ وقت طويل في انتظار المصعد

2026-01-30 via Nuitee
M
mary couple ie
10
Lovely
2026-01-30 via Nuitee
C
Clare solo_traveller gb
10
Pros:

Lovely staff, great location, fantastic accommodation

2026-01-30 via Nuitee
K
Kershena family_with_children za
10
2026-01-30 via Nuitee
R
Robert family_with_children ie
10
A great weekend
Pros:

Location

Cons:

Security deposit on rooms

2026-01-29 via Nuitee