Hilton Edinburgh Carlton

Hotels
•
Hilton Hotels & Resorts
8 (2409 reviews)
19 North Bridge , Edinburgh , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from construction
Heating issues
Room maintenance problems

Categories

Cleanliness
6.46
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
Service
9.43
Overall positive feedback on service, with specific praises for staff being helpful.
Location
8.97
Many enjoyed the location, though some noted construction affecting accessibility.
Room Quality
7.92
Generally comfortable but issues like heating and maintenance reported.
Amenities
6.95
Limited amenities reported, such as broken heating and lack of expected luxury.
Value for Money
7.41
Some guests felt that the experience did not match what they paid for, especially with the building work.
Food and Beverage
8.46
Food quality received positive remarks, particularly regarding bar food.
Overall Experience
8.43
Mixed but overall moderate to positive experience, with major concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Central Location and Stunning Views
Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze.

Luxurious Accommodations
The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay.

Dining Excellence
Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites.

Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2409 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
F
FERHAD • couple • za
6
SATISFACTORY.
Pros:

BREKFAST GOOD ROOM FAIR AS I WAS IN A RENOVATED FLOOR WITH ONGOING WORKS. ALSO THE LIFTS WERE AWFUL AS ONLY I LIFT WAS OPERATIONAL. LOCATION GOOD

Cons:

OBVIOUSLY AS A DIAMOND HILTON HONOURS MEMBER DID NOT GET THE PROPER UPGRADES ALSO THE POINTS BECAUSE THE BOOKING WAS MADE WITH BOOKING .COM

2026-03-06 • via Nuitee
R
Rachel • couple • gb
8
2026-03-05 • via Nuitee
E
Elspeth • family_with_children • gb
9
We enjoyed being a part of our daughter and family trip to Edinburgh
Pros:

Location was perfect to go in every direction without climbing too many hills.

Cons:

Squeaky floorboards in the bedroom!!! Other than that room was lovely.

2026-03-05 • via Nuitee
P
Paula • couple • gb
7
Location is ideal, I wouldn’t rate the food here & a member of staff tried to over charge me!!
Pros:

Location is excellent, plenty of site seeing and restaurants beside this hotel. No taxis needed, walking distance from the tram.

Cons:

There was construction work taking place at the hotel, it was noisy and the view from are window was scaffolding!!! Reception staff tried to over charge me, I had to correct her three times!!
Also the lifts are extremely slow and everyone was complaining about it.

2026-03-04 • via Nuitee
H
Helen • extended_group • gb
4
2026-03-04 • via Nuitee
O
ontheroadagain62017 • Business • London, England
10
Exterior looks are deceiving. Great new hotel once you get inside.
Pros:

An outstanding location on Northbridge and just off the Royal Mile with easy access to Waverley Railway Station. Handy for the New Town, and you are already in the Old Town. The new lounge and lobby, as well as a new breakfast room in the basement, are now open. Rooms are clean, well-appointed and comfortable, as expected from Hilton. I enjoyed having something to eat in the Herbie Mores Restaurant on the ground floor and the Executive Lounge area, and breakfast was much better than before the hotel was renovated. Yes, there is still scaffolding on the outside of the building, but I was not put off by this as much better once you get inside.

2026-03-03 • via Tripadvisor
L
lara • couple • it
8
Capodanno nel cuore di Edimburgo
Pros:

La posizione

Cons:

Il prezzo troppo alto forse dovuto al fatto che abbiamo soggiornato nel periodo di capodanno e abbiamo prenotato nell’ imminenza del soggiorno

2026-03-03 • via Nuitee
F
federico • family_with_children • ar
10
volvería
Pros:

muy completo, solo que no puedes elegir mesa aunque el comedor esté vacío

Cons:

todo perfecto

2026-03-03 • via Nuitee
S
Sam • couple • gb
9
Pros:

Had a great stay here, staff were very attentive especially Nick the bar supervisor, he is an asset to Hilton he had a fantastic knowledge of everything I asked him, beer, whiskey, the hotel building itself and just the history of Edinburgh in general

2026-03-02 • via Nuitee
E
ericaj1983 • family_with_children • ie
7
2026-03-02 • via Nuitee
L
Linda • solo_traveller • gb
7
Disappointed in the size and facilities of the room we were there for a special occasion felt deflated. Location is exce
Pros:

Location is great. Foyer open and airy. Beds very comfortable and shower was great. Could leave our luggage safely. Our room was ready for us very early from checking in time.

Cons:

The twin double room was far too small for 3 sharing. Room was cold. Facilities quite poor, wardrobe tiny and needed more space and bedside until. Had to ask reception 3 times

2026-03-02 • via Nuitee
J
Janet • family_with_children • gb
10
Great kiction walking distance to all the main places
Pros:

The location is fab

2026-03-02 • via Nuitee
C
Christopher • couple • mt
8
2026-03-02 • via Nuitee
H
Henderson • extended_group • gb
9
Fantastic location, spotless hotel with attentive staff.
Pros:

Room and bathroom were spotless with great facilities for washing, had a fridge, hairdryer and iron/board. The lounge bar area was very relaxed with attentive, friendly staff we sat and had a drinks before and after our event that we had visited Edinburgh for. The breakfast area was well stocked and a comfortable place to enjoy the food (air con). Will definitely book this hotel again when returning to Edinburgh.

2026-03-02 • via Nuitee
S
samthorpe1990 • Family • Boston, Lincolnshire, England
8
Great
Pros:

Had a great stay here, staff were very attentive especially Nick the bar supervisor, he is an asset to Hilton he had a fantastic knowledge of everything I asked him, beer, whiskey, the hotel building itself and just the history of Edinburgh in general

2026-03-01 • via Tripadvisor
M
martin • couple • gb
9
Enjoyable
Pros:

The team, the comfort of room, the service

Cons:

Filthy windows & Scaffolding & price was a bit high.

2026-03-01 • via Nuitee
A
anne • couple • gb
7
2026-03-01 • via Nuitee
C
Cameron • family_with_children • gb
1
Intimidating
Pros:

Location

Cons:

Staff were very rude and not accommodating for kids we had 6 little girls ages 8 and under who were very excited for a girly night away staff were very rude and constantly on their backs to the point it was embarrassing

2026-03-01 • via Nuitee
M
MICHAEL • couple • gb
5
Very underwhelming
Pros:

Location

Cons:

Property clad in scaffolding & in Middle of major roadworks.

2026-03-01 • via Nuitee
A
Allan • couple • gb
7
Pleasant
Pros:

Location

Cons:

Room noise soil pipe running down the side of our room woke me up several times

2026-03-01 • via Nuitee