Hilton Edinburgh Carlton

Hotels
•
Hilton Hotels & Resorts
8 (2842 reviews)
19 North Bridge , Edinburgh , GB
+44 131 472 3000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Noise from construction
Heating issues
Room maintenance problems

Categories

Cleanliness
6.46
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
Service
9.43
Overall positive feedback on service, with specific praises for staff being helpful.
Location
8.97
Many enjoyed the location, though some noted construction affecting accessibility.
Room Quality
7.92
Generally comfortable but issues like heating and maintenance reported.
Amenities
6.95
Limited amenities reported, such as broken heating and lack of expected luxury.
Value for Money
7.41
Some guests felt that the experience did not match what they paid for, especially with the building work.
Food and Beverage
8.46
Food quality received positive remarks, particularly regarding bar food.
Overall Experience
8.43
Mixed but overall moderate to positive experience, with major concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:25

Property Description

Central Location and Stunning Views
Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze.

Luxurious Accommodations
The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay.

Dining Excellence
Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites.

Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8
Based on 2842 reviews
Cleanliness: 6.46
Service: 9.43
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
D
Daniel Santiago • couple • ar
8
2026-10-14 • via Nuitee
P
Paul • solo_traveller • au
9
Just a great hotel
Pros:

It was just beautiful

Cons:

Nothing

2026-10-14 • via Nuitee
Z
zahra alasfoor • couple • bh
9
2026-10-12 • via Nuitee
S
Sonia • solo_traveller • fr
1
Lamentable
Pros:

Rien

Cons:

On m’a donné une chambre pour handicapés, avec une sll de bains avec une chaise pliante dans la douche.
Comme je revenais 3 jours après, j’ai insisté pour avoir une chambre et sll de bain normale!!!!!
Encore une fois ils ont voulu me mettre dans la même chambre sinon dans un sous sol très loin.
Après 30 mn de discussions j’ai obtenu une chambre basique, début de gamme, tout ça pour £490 .
Votre établissement est honteux, je n’y reviendrais jamais et divulguerai cette expérience sur les réseaux sociaux.

2026-10-11 • via Nuitee
J
Jose Joao • couple • pt
9
2026-10-11 • via Nuitee
M
Marc • couple • ca
9
2026-10-09 • via Nuitee
S
Sara • family_with_children • it
10
Perfetto
Pros:

Posizione comoda, sia dall’arrivo dall’aeroporto con il bus che per visitare la città. Una colazione a buffet eccellente con una vasta scelta dolce/salato. Camere grandi ed accoglienti. Abbiamo usufruito del deposito bagaglio dopo il check out.
Sicuramente ci tornerei.

2026-10-08 • via Nuitee
S
Sara • family_with_children • it
10
2026-10-08 • via Nuitee
O
Oliver • couple • gb
10
2026-10-07 • via Nuitee
M
monica • family_with_children • es
7
2026-10-07 • via Nuitee
L
Lindamark1970 • solo_traveller • gb
8
Pros:

Had a very pleasant stay at the Hilton Carlton. The location is fantastic—right in the center of the city and just steps off the Royal Mile, making it extremely convenient for exploring. The hotel itself is nice, and the standout feature was definitely the staff, who were all wonderfully kind, professional, and welcoming. The food was okay overall.

Cons:

​However, there are a couple of things that could be better. The commercial rates felt a bit high for the overall package, and the gym is very limited. It lacks enough equipment and really needs additional weights and machines.

​Overall, it's a good hotel thanks to the prime location and great service, but upgrading the gym facilities and reviewing pricing would make it much better.

2026-09-16 • via Nuitee
C
Claudio Ruben • couple • uy
7
2026-09-16 • via Nuitee
C
Cheryl • solo_traveller • gb
5
Pros:

The location

Cons:

Had to change from deluxe room due to no air con working. Got a very grotty room with poo in toilet and TV not working. Just a complete waste of money.

2026-09-15 • via Nuitee
M
Mohammed jassim zyara • solo_traveller • qa
10
Pros:

ممتاز

Cons:

ممتاز

2026-09-14 • via Nuitee
F
Federica • family_with_children • it
8
Pros:

La posizione e l'arredamento

Cons:

C'erano i lavori sulla facciata

2026-09-13 • via Nuitee
M
maria ines • couple • ar
7
Mediocre
Pros:

Ubicación. Atención. . Limpieza

Cons:

Nos dieron una habitación para personas con movilidad limitada. Muy incómodo el baño para nosotros.

2026-09-11 • via Nuitee
M
Marcus • couple • gb
4
SHIT
Cons:

I FOUND THE LADIE ON RECEPTIOM WAS VERY ARKWARD AND NOT HELPFUL AT ALL

2026-09-11 • via Nuitee
C
Cori • couple • us
10
2026-09-09 • via Nuitee
T
Tony • solo_traveller • us
6
It was fine, expensive for what it is. Very mass American design
Pros:

Location was great. Hotel was clean.

Cons:

One of the lifts was out so in order to get to my room, I had to take an elevator down to -2, walk down a long corridor with multiple turns, walk up a flight of stairs to get to -01, then enter a couple of hallways to get to the room. Every single time I left and returned to the room.

2026-09-09 • via Nuitee
H
Hamdan • solo_traveller • ae
5
No comment
Pros:

Location

Cons:

No one answered my calls from room every day
The treadmill in gym didn’t work/ out of service
construction work around the building it’s look old and no one working in it
My room must view to the town but there are no views because construction

2026-09-08 • via Nuitee