Caledonian Hotel

Hotels
8.1 (7374 reviews)
Osborne Road, Jesmond , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some maintenance issues
Limited parking
Noise from nearby bars

Categories

Cleanliness
7.39
The room was clean, but some mentioned issues with maintenance and dampness.
Service
8.86
Staff were extremely friendly and helpful, contributing positively to the overall experience.
Location
8.9
Great location mentioned multiple times, with easy access to restaurants and cafes.
Room Quality
7.35
Rooms were generally good, but some complaints about size and condition.
Amenities
7.88
Basic amenities are good, although some guests noted areas needing TLC.
Value for Money
8.34
Overall value seemed good based on location and room pricing.
Food and Beverage
8.08
Breakfast was rated adequately with good choices, though some service issues were noted.
Overall Experience
7.96
Many guests had a pleasant stay with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:57

Property Description

Luxurious Accommodation
Experience stylish rooms with vibrant decor and modern amenities, including free Wi-Fi and satellite TV. Relax in the luxury private bathroom and enjoy views of the elegant terrace in select rooms.

Gourmet Dining
Indulge in a culinary journey at Billabong Bistro, offering a fusion of classic European dishes and Asian specialties. Unwind at Billabong Bar with gourmet burgers and light bites on the heated terrace, complemented by a daily cooked breakfast.

Convenient Location
Located in the trendy Jesmond area, Caledonian Hotel is just a stone's throw away from Newcastle city centre. With easy access to public transport and free on-site parking, explore the nearby Eldon Square Shopping Centre and beyond effortlessly.

Book now for a memorable stay at Caledonian Hotel!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEI

Location

Guest Reviews

8.1
Based on 7374 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.08
Overall Experience: 7.96
L
Lyndsey solo_traveller gb
10
Pros:

Hotel was spotless, room was amazing, comfy bed, check in was great and hotel in great location. Couldnt fault it at all

2026-08-29 via Nuitee
A
andrew couple gb
8
2026-08-29 via Nuitee
A
Alex couple in
8
Great service, great bar, even better staff. What more do you need?
Pros:

The staff!!! Proper Geordie welcome and always very helpful, Night staff we equally as helpful and attentive 100/10

Fulfilled my requirements I arranged while booking (sorry if it was random it's just a bit of a running joke)

Cons:

Bathroom was a little outdated but room looked fresh and you don't sleep un the toilet do you?

2026-08-28 via Nuitee
N
Nigel Sanders solo_traveller gb
8
Pros:

Breakfast was fantastic

Cons:

Evening meal was poor

2026-08-28 via Nuitee
K
Katie couple gb
8
2026-08-28 via Nuitee
M
Micheal couple gb
10
Been there before
Pros:

Every thing

2026-08-28 via Nuitee
M
Michelle couple gb
10
One of the best stays we have had and we are looking forward to coming back. The price for the room, including breakfast
Pros:

The room was spacious and clean. The hotel was lovely and modern. The bed was massive and so comfortable, the staff went above and beyond and so friendly. Could not fault our stay at all

Cons:

Nothing

2026-08-27 via Nuitee
E
elisha couple gb
9
2026-08-27 via Nuitee
J
Joanne couple gb
10
Excellent value for money, comfortable and friendly
Pros:

Staff were very helpful and welcoming, reception area and rooms were very clean, metro station few minutes walk away, exceptionally good value for money.

Cons:

Dining area seemed a bit dated but didn't impact the overall stay

2026-08-27 via Nuitee
O
Oke-Oghene Philomena solo_traveller gb
1
Cons:

They were very inconsiderate.

2026-08-27 via Nuitee
K
Kevin solo_traveller gb
10
Pros:

Everything.

Cons:

Nowt.

2026-08-26 via Nuitee
M
Michael solo_traveller gb
10
Pros:

Location.
Car parking

2026-08-25 via Nuitee
A
Anouk solo_traveller gb
9
Perfect for my needs and reasonably priced
Pros:

Staff were amazing, so helpful. Parking was great for someone with limited walking capacitt , right by back door. Bed very comfy and was nice and quiet. Massive tv in room , great for relaxing. Jesmond is a lovely area, waiteose 2 mins away abd lots of bars and eateries

Cons:

Nothing i didnt like

2026-08-25 via Nuitee
W
Wendy solo_traveller gb
7
2026-08-24 via Nuitee
J
Jane couple gb
8
Comfortable one night stay
Pros:

Location and friendly staff

Cons:

Parking is limited

2026-08-24 via Nuitee
R
Ruth family_with_children gb
5
Pros:

Convenient location
Breakfast was good

Cons:

Bathroom was very dated and definitely in need of a refurb
Beds could probably do with new mattresses they were lumpy and quite hard.
One of the days our room was not serviced at all

2026-08-24 via Nuitee
J
Jane couple gb
7
Overall pleasant and convenient.
Pros:

Breakfast good choice. Location convenient for metro and sightseeing.

Cons:

A little more attention to overall cleanliness would be appreciated ie, bottom of bin in room grubby and shower slip mattt a bit mouldy. Also in having room serviced shower Matt was folded whilst damp even though I’d hung it up to dry. I didn’t complain at time as overall everything was fine for us. One member of the reception team could have been a bit more welcoming, but maybe she was having an off day.

2026-08-24 via Nuitee
C
Clément solo_traveller fr
8
2026-08-24 via Nuitee
C
Cristina couple gb
9
Great place as a base to visit the city, near to excellent local facilities such as cafes, bars and restaurants
Pros:

Excellent location. Spacious room. Friendly, professional and very helpful staff. On-site parking. Smooth check in/out process. Walking distance to a good choice of cafes and restaurants. We would definitely stay again

Cons:

Some street noise from venues nearby late at night

2026-08-23 via Nuitee
V
Vivian couple gb
8
Had a lovely stay. Hotel is in a great location, staff were friendly. The breakfast was very good.
Pros:

Staff very friendly. Great location

Cons:

It was unfortunate that the EV charging didn’t work

2026-08-23 via Nuitee