Mediterranean Palace

Hotels
•
Hoteles & Resort EXPO
8.8 (1782 reviews)
Avenida de las Américas, s/n , Santa Cruz de Tenerife , es

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
child friendly
great location
friendly staff
beautiful rooms
Cons:
crowded pool area
evening entertainment not engaging
some rude staff

Categories

Cleanliness
8.6
Impressions about cleanliness were generally positive, although some areas could use improvement.
Service
9.1
Staff were consistently noted as friendly and accommodating.
Location
9.1
Hotel location received high praise for its proximity to the beach and local amenities.
Room Quality
8.6
Rooms were described as gorgeous and comfortable.
Amenities
8.9
Facilities such as the pool and entertainment options were well-received, although some found the evening entertainment lacking.
Value for Money
8.6
Generally considered good value, particularly for families.
Food and Beverage
8.6
Food quality received mixed reviews; while breakfast was praised, some dinner options were not ideal.
Overall Experience
8.9
Overall, guests expressed high satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Beachfront Resort
Located on Camisón Beach in Playa de las Américas, Tenerife, Mediterranean Palace offers a range of upscale amenities for a perfect getaway.

Elegant Rooms with Balconies
Indulge in the Canarian charm of blue and white-themed rooms featuring private balconies and modern comforts like satellite TV and air conditioning.

Family-Friendly and Fun
With a children's play area, entertainment programs, and proximity to attractions like Siam Water Park, this resort caters to guests of all ages.

Experience the beauty and convenience of Mediterranean Palace - Book your stay now!

Important information:

The total amount of the stay will be charged at check-in.

The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.

The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1782 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.9
K
Karen • couple • gb
9
2026-03-14 • via Nuitee
M
Michela • couple • it
9
2026-03-14 • via Nuitee
J
Jonathan • couple • gb
9
Amazing hotel
Pros:

Location and a lovely hotel

Cons:

Nothing

2026-03-11 • via Nuitee
M
Maria • extended_group • it
10
Soggiorno da 10! Tutto perfetto, super consigliato!
2026-03-11 • via Nuitee
J
James • couple • ie
9
Pros:

Great location. Great pool area. Nice breakfast. Nice atmosphere. Very comfortable and relaxing.

2026-03-11 • via Nuitee
V
Vivian • couple • cn
10
2026-03-10 • via Nuitee
G
Guðrún Ýrr • extended_group • is
8
Very nice stay
Pros:

Location

2026-03-10 • via Nuitee
N
Niall • solo_traveller • ie
9
Very nice visit and I would go back.
Pros:

Location and design.

Cons:

Nothing really. Maybe a larger bar at night as this got busy.

2026-03-09 • via Nuitee
E
Elena • couple • it
8
bellissimo soggiorno, tutto perfetto tranne la qualità del cibo
Pros:

L'albergo ha soddisfatto le mie aspettative, unica grande pecca il cibo: colazione, pranzo e cena.
Passi il self service per l'alto numero di clienti ma non il cibo, in gran parte commerciale e poco genuino.

Cons:

qualità del cibo

2026-03-09 • via Nuitee
C
Cédric • extended_group • be
7
Peu mieux faire
Pros:

La proximité avec les commerces, restaurants et plage

Cons:

Insonorisation très mauvaise entre les chambres et énormément de bruits de couloirs

2026-03-09 • via Nuitee
R
Richard • couple • ie
10
2026-03-09 • via Nuitee
F
Franco • couple • it
8
Abbastanza soddisfatto ma per un 5 stelle e i prezzi che ha manca parecchio
Pros:

Non tutto

Cons:

in reception nessun che sa la lingua italiana e mancano i bidet nei bagni

2026-03-09 • via Nuitee
L
Lisbeth • couple • be
9
2026-03-09 • via Nuitee
D
Dina kristine • couple • no
9
Vi hadde et veldig fint opphold, godt fornøyd 😊
Pros:

Hotellet lå perfekt ifh til Strand og by, kunne gå til alt. Veldig bra frokost og lunsj buffé. Hyggelig personal.

Cons:

Harde senger, ikke så bra vasket på rommet mellom dagene , subbete på gulvene og skittent i vasken på badet, ikke søppel pose i søppel dunken på badet.

2026-03-08 • via Nuitee
M
Mulkern • extended_group • ie
9
I would recommend staying there again.
Pros:

Location was excellent. Felt safe at all times. Very pleased with breakfast options.

Cons:

Pricey. We booked for a sea view and received a room with a pool view.

2026-03-08 • via Nuitee
A
Anna • couple • ie
9
Pros:

Location, the fabulous pool, the cool indoor areas.
Breakfast room is beautiful. Staff very friendly. Beautiful coffee dock by the pool.

Cons:

The coffee / mini store at the entrance was so expensive and such dreadful coffee, and poor unfriendly service
The restaurant on site "coal" was poor. Tables not cleared the entire night we were there. Zero atmosphere.

2026-03-07 • via Nuitee
M
Madeleine • couple • ch
8
Lovely holiday
Pros:

Staff very friendly and motivated. Thumbs up to the crew, hosting activities at the pool and Marta at the bar!
Comfortable beds and great shower.

Cons:

Mad queues at breakfast, not enough tables, it felt like a circus.
However, staff always friendly doing their best to accommodate.

2026-03-07 • via Nuitee
I
Ingvar • couple • is
9
2026-03-06 • via Nuitee
J
Jennifer • couple • gb
10
Great 5 nights
Pros:

Very central to everything
Very clean
Lovely breakfast with loads of choice

2026-03-06 • via Nuitee
G
Georg • couple • de
8
2026-03-06 • via Nuitee