Park Grand Paddington Court

Hotels
London Premier
9 (10880 reviews)
27 Devonshire Terrace , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Small rooms
Cleanliness concerns
Value for money issues

Categories

Cleanliness
8.46
Some reviews mention cleanliness issues, with certain rooms not meeting expectations.
Service
9.43
Staff are generally described as friendly and helpful, though not without some criticism.
Location
9.47
The hotel location is frequently praised for its convenience and proximity to attractions.
Room Quality
8.42
Rooms reported as small and needing updates, although many enjoyed their stay.
Amenities
8.95
Amenities mentioned ranged from positive to limited, overall satisfactory.
Value for Money
8.41
Concerns about room size and value were noted, impacting perception of value.
Food and Beverage
9.46
Breakfast received positive remarks, although some guests desired more variety.
Overall Experience
9.43
Overall stays were enjoyed, and several guests would return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:44

Property Description

Prime Location near Paddington Train Station
Located just 300 meters from Paddington Train Station, Park Grand Paddington Court offers convenient access to Hyde Park, Mayfair, and Oxford Street. With nearby Tube Stations connecting to central London and beyond, exploring the city is effortless.

Blend of Victorian Charm and Modern Comfort
Step into our elegant Victorian building where old-world charm meets modern amenities. Relax in rooms featuring interactive flat-screen TVs and tea/coffee makers, ensuring a comfortable stay.

Stylish Bar and Delectable Dining Options
Unwind at our sleek bar with a wide selection of drinks or indulge in a buffet breakfast with continental specialties and cooked dishes. Our offerings cater to every taste, promising a delightful dining experience.

Experience the perfect blend of comfort and convenience at Park Grand Paddington Court. Book now for an unforgettable stay!

Important information:

Payment Information (Multiple Bookings): If you make a reservation for 5 rooms or more, the hotel will charge your credit card with 25% of the total booking cost at the time of booking. This amount is non-refundable. The remaining 75% will be charged to your credit card 14 days before your arrival date. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancellation Policy (Multiple Bookings): If you make a reservation for 5 rooms or more, cancellations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

In case of advance purchase bookings: The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangementsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 10880 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
T
Trek802894 Family
4
Not a great stay- avoid if u can
Pros:

My daughter and I stayed in a court wing deluxe double room for two nights. On arrival I queried the room as it was tiny and very compact. They said this is what I booked but it definitely was different than the pictures shown on their website . The room had an additional fan which I thought was due to heatwave London was experiencing but I think it may have been to mask the fact that the air conditioning wasn’t working. I filled the fridge with drinks but it wasn’t working which we later discovered while melting in the room! I contacted reception at the first night and explained the excess heat, no air conditioning and fridge wasn’t working. She said she would contact maintenance and of course they never arrived. Luckily we were out all day the next day and arrived home late. After other night of poor sleep we checked out and reception didn’t even apologise! Beware this hotel is not all that it seems!! Poor room allocations and poor customer service!

2026-06-27 via Tripadvisor
S
Swapneel solo_traveller in
10
Pros:

Nice and clean hotel.Had good experience

Cons:

Nil

2026-06-27 via Nuitee
E
Eunice solo_traveller gb
8
2026-06-27 via Nuitee
R
Rébecca couple ca
6
2026-06-27 via Nuitee
V
Valeria couple it
5
Bel posto e bella stanza ma non andava l’aria condizionata
Pros:

Camera letto bagno

Cons:

Non andava aria condizionata

2026-06-27 via Nuitee
B
Bella couple au
8
2026-06-26 via Nuitee
A
Abi solo_traveller gb
8
2026-06-26 via Nuitee
S
Seema extended_group gb
1
I wouldn't stay here again or recommend
Pros:

Nothing

Cons:

The lack of customer service; the hotel wasn't able to accommodate a request made 3 months in advance. Don't have a contingency plan for when A/C's stop working in the building during a heat wave.

2026-06-26 via Nuitee
D
D4919HPsarav Solo travel
4
Not what I expected
Pros:

The location was handy to everything but that’s where it stopped for me.
Accommodations had been booked by my travel agent and I found the room I was allocated was substandard for the price paid. The room, on the ground floor, was sandwiched between the public toilet and lift so it was noisy at night. But the worst was the room itself. Dimly lit, the power socket was coming off the wall, tiny room where there was no space to open the luggage properly and coming off the shower recess I needed to squeeze and long step past the toilet which made it a risk as an elderly woman! Not a good introduction to my tour of London.

2026-06-25 via Tripadvisor
A
Angèle extended_group be
7
Je recommande cet établissement pour ceux qui visite Londres
Pros:

La proximité du métro pour visiter Londres
Le quartier est très agréable avec beaucoup de restaurants très différents

Cons:

La salle du petit déjeuner était un peu trop petite

2026-06-25 via Nuitee
G
Grace couple au
4
Price doesn’t reflect the reality of an outdated, hot clammy stay
Pros:

The location was good

Cons:

We had to have our room changed 3 times in total. All for a 2 night stay. The air conditioning was not working in the first two rooms, we had a terrible night stay on Monday due to the heat and lack of air conditioning. The staff on the desk told us on multiple occasions “maintenance were coming” when in fact it was a lie.

2026-06-25 via Nuitee
G
Giovanna solo_traveller it
6
Soggiorno piacevole. Posizione dell'hotel insuperabile.
Pros:

Posizione perfetta, sia per la vicinanza alla stazione di Paddington ( 4 minuti a piedi), sia per il quartiere tranquillo. L'ingresso più vicino di Hyde Park è a circa 8 minuti di cammino. Volendo passeggiare uno' di più, la zona di Kensington i raggiunge in 20 minuti, Oxford Street (puro shopping) in 30. Ho apprezzato molto l'acqua sempre fresca a disposizione in reception per il refill delle borracce.

Cons:

Fila di 15 minuti sulle scale strette per accedere alla sala colazione (la sala, che è interrata, è troppo piccola per contenere tutti gli ospiti).

2026-06-25 via Nuitee
H
Helen couple au
8
2026-06-25 via Nuitee
K
Kristof couple be
5
Pros:

De locatie en het ontbijt.

Cons:

Kamer zonder airco en geen compensatie kamer 2 had wel airco maar geen werkende afzuiging in de badkamer.

2026-06-25 via Nuitee
D
Darren couple ie
6
Pros:

Location is good and staff were friendly. Breakfast was also good.

Cons:

Room did not have a window even though it was a “Deluxe” room and pictures on booking.com had windows. Felt claustrophobic.

2026-06-25 via Nuitee
P
P6658NKdeborahc Family
2
Very expensive for poor quality
Pros:

Deluxe twin room very small,had mould on the bathroom ceiling and room ceiling. Furniture scratched and dated,had to keep blackout curtains closed as overlooked,window fittings broken. Room very hard to find as signage unhelpful.

2026-06-24 via Tripadvisor
M
Melissa couple gb
10
Amazing as allways
Pros:

Everything

Cons:

Nothing

2026-06-24 via Nuitee
S
Sverre extended_group se
5
2026-06-24 via Nuitee
P
Phoebe couple gb
5
2026-06-24 via Nuitee
M
Margaret extended_group au
4
Checked with staff whether or not we had the right rooms, room wasn’t the picture I had. Unable to check in until after4
Pros:

Nothing

Cons:

Room was not a deluxe room as booked

2026-06-24 via Nuitee