Sunday London Paddington Hotel

Hotels
•
London Premier
7.1 (11274 reviews)
27 Devonshire Terrace , London , GB
+44 20 7745 1200

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central location near Paddington/transport links
Friendly staff and early check-in reported by some guests
Comfortable beds noted by multiple reviewers
Good breakfast mentioned several times
Free cold water dispenser available
Cons:
Cleanliness issues (dirty reception bathroom, smells, lack of housekeeping, leaks)
Very small/cramped rooms for some guests
Broken or inconsistent climate control (AC/heating) and occasional plumbing problems
Poor communication and service decline after management change
Lift outages and crowded breakfast area / limited amenity space

Categories

Cleanliness
5.5
Mixed to negative: some guests found rooms clean, but multiple reports of dirty reception/bathroom, musty/indoor air smells, leaks onto pillows and lack of housekeeping during stays.
Service
7.5
Mixed: friendly staff and early check-in noted by some, but several complaints about poor communication (invoices), decline after management change and occasional bad service reports.
Location
9
Very positive: consistently praised as central and convenient (near Paddington station, metro, buses, restaurants) and in a safe area for sightseeing.
Room Quality
6.3
Mixed to negative: comfortable beds in some reviews but many mention very small rooms, cozy/cramped space, broken air conditioning or heating issues, plumbing problems and thin windows/noise.
Amenities
6.8
Mixed: positives include breakfast and a free cold water dispenser; negatives include lift outages, QR-only room service, cramped breakfast area and inconsistent in-room facilities.
Value for Money
7.2
Moderate: several guests felt location and comfortable beds made the stay worthwhile, but issues with cleanliness, room size and service reduce perceived value for some.
Food and Beverage
7.6
Generally positive: breakfast described as good by multiple guests, though breakfast area can be overcrowded and service slow at peak times.
Overall Experience
6.9
Mixed: excellent location and some good service/comfort moments, but recurring cleanliness, room size and management/communication problems pull the overall experience down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Prime Location near Paddington Train Station
Located just 300 meters from Paddington Train Station, Park Grand Paddington Court offers convenient access to Hyde Park, Mayfair, and Oxford Street. With nearby Tube Stations connecting to central London and beyond, exploring the city is effortless.

Blend of Victorian Charm and Modern Comfort
Step into our elegant Victorian building where old-world charm meets modern amenities. Relax in rooms featuring interactive flat-screen TVs and tea/coffee makers, ensuring a comfortable stay.

Stylish Bar and Delectable Dining Options
Unwind at our sleek bar with a wide selection of drinks or indulge in a buffet breakfast with continental specialties and cooked dishes. Our offerings cater to every taste, promising a delightful dining experience.

Experience the perfect blend of comfort and convenience at Park Grand Paddington Court. Book now for an unforgettable stay!

Important information:

Payment Information (Multiple Bookings): If you make a reservation for 5 rooms or more, the hotel will charge your credit card with 25% of the total booking cost at the time of booking. This amount is non-refundable. The remaining 75% will be charged to your credit card 14 days before your arrival date. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Cancellation Policy (Multiple Bookings): If you make a reservation for 5 rooms or more, cancellations made less than 28 days before arrival will result in the hotel charging your credit card the cost of the entire reservation.

In case of advance purchase bookings: The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangementsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.1
Based on 11274 reviews
Cleanliness: 5.5
Service: 7.5
Location: 9
Room Quality: 6.3
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 6.9
P
Pasi • couple • fi
10
Ihan ok.
Pros:

Hyvä sijainti siistillä alueella lähellä kulkuyhteyksiä.

Cons:

Huoneessa sisäilmaongelma. Haisi ihan rintamamiestalolle ja vaatteet piti kotona laittaa pesuun.

2026-10-31 • via Nuitee
W
Wiebke • couple • de
8
Lovely 3 Nights stay
Pros:

The Staff was very friendly and we could Check in earlier than expected.
Location is awesome, Paddington Station 200m away and several little Shops in the street.
If you want to have roomservice while you stay you have to scan a code.
The Room was Clean.

Cons:

The AirCondition is broken. If you travel with a big Bag or Luggage Roomsize is cozy but you will have this everywhere in Central London.
If you have trouble walking or walking stairs you also could get Problems.

2026-10-31 • via Nuitee
E
Erik • family_with_children • nl
5
Pros:

De ligging

Cons:

Verwarming kamer kapot. Kamer met drie losse bedden geboekt, kreeg in eerste instantie een kamer met een dubbelbed en een enkel bed. Uiteindelijk andere kamer gekregen met twee eenpersoonsbedden en een bedbank. IJskoud op de kamer, behalve de vloerverwarming in de badkamer. Die was gloeiend heet.. Enkel glas, gehorige kamer. Lift kapot. Te weinig ruimte in de ontbijtruimte waardoor een wachtrij ontstond. Dit hotel heeft dringend een renovatie nodig. Als goedmakertje werd ons een fles prosecco beloofd. Hoewel wij er vier dagen waren, geen fles gezien.

2026-10-31 • via Nuitee
G
GUSTAVO • couple • br
8
Foi ok, valeu a pena pela localização.
Pros:

O café da manhã é bom e a localização é excelente, ótima para fazer passeios turísticos pela cidade. O metrô, restaurantes e ônibus ficam bem perto, e a região é segura. A cama é confortável e havia um bebedouro com água gelada gratuita na recepção.

Cons:

Chegamos pela manhã ao hotel devido ao horário do nosso voo, mas só pudemos fazer o check-in depois das 16h. Como tínhamos passeios programados, precisamos nos trocar e usar o banheiro da recepção, que estava em situação deplorável, extremamente sujo. Além disso, achei os quartos minúsculos; as fotos dão a impressão de um espaço muito mais amplo, mas mal dá para abrir uma mala no chão. Para piorar, acordei pela manhã com uma goteira em cima da minha cabeça molhando todo o travesseiro, provavelmente de alguém tomando banho no andar de cima. Por fim, os corredores parecem um labirinto, cheios de portas, curvas e escadas. Quem viaja com malas grandes precisa se preparar para carregar peso escada acima.

2026-10-30 • via Nuitee
T
Tracy • extended_group • au
7
Good, central location to stay for a few days.
Pros:

Room was comfortable and spacious for London.

2026-10-30 • via Nuitee
M
Mohammed • couple • be
2
Pros:

خدمة سيئة وايضا المكان صغير جدا لا انصح به

2026-10-30 • via Nuitee
I
Ian • extended_group • ie
9
2026-10-30 • via Nuitee
P
Phillis • solo_traveller • au
7
2026-10-29 • via Nuitee
D
Daniela • extended_group • at
3
2026-10-29 • via Nuitee
P
Petra • solo_traveller • se
6
2026-10-29 • via Nuitee
C
Christopher • solo_traveller • gb
4
Change in management has led to a dip in minimum standards
Pros:

I've stayed in this hotel before and I had a positive experience, so I stayed a second time because the location was good and I had a good stay.

Cons:

Disappointed on this stay, probably due to the change in management. In particular, communication with the property after my stay to obtain an invoice was extremely poor both through email communication and through Booking.com. Will not be staying a 3rd time.

2026-10-29 • via Nuitee
J
Jonas • couple • se
5
Vi är som helhet nöjda med vår vistelse. Dock hade man kanske förväntat sig mer av ett fyrstjärnigt hotell. Dock skulle
Pros:

Väldigt sköna sängar och god frukost. Bra läge och nära till allt.

Cons:

Rummet städades inte alls under tiden vi var där. (Tre nätter). Ingen kollade om vi behövde mer toapapper under vistelsen. Vi fick själva gå ner och hämta mer. Toalettvasken var det också stopp i när vi checkade in. Det åtgärdades dock efter att vi påtalat det. Vid frukosten fick vi vänta länge innan vi fick plats. Väldigt dåligt vattentryck också i duschen.

2026-10-29 • via Nuitee
J
Jacomina • couple • nl
8
2026-10-29 • via Nuitee
K
Kim • family_with_children • gb
10
Comfortable, quiet, staff were very helpful!! I stayed there last year and obviously adding this year!!
Pros:

The location was brilliant and really close to Paddington Station.

Cons:

N/A

2026-10-28 • via Nuitee
T
Toni • couple • fi
10
2026-10-28 • via Nuitee
A
Anamaria • family_with_children • ro
10
Rapid , bine
Pros:

Curat, amabilitate

Cons:

Demisol, înfundata scurgere dus dar au rezolvat

2026-10-28 • via Nuitee
K
Klaas • couple • nl
2
Klein bed voor 2p wel redelijk goede ligging. Douche en wc prima
Pros:

Ligging

Cons:

Heel klein bed voor 2p relatief kleine kamer

2026-10-28 • via Nuitee
S
Simone • couple • it
7
2026-10-28 • via Nuitee
O
Ong • couple • my
10
2026-10-28 • via Nuitee
P
Peter • couple • at
3
2026-10-28 • via Nuitee