Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Cons:
Issues with cleanliness
Dining experience varied

Categories

Cleanliness
7.6
Some concerns regarding cleanliness in the bathing area.
Service
9.1
Staff were extremely helpful, especially in dealing with emergency situations.
Location
8.6
Great views and proximity to attractions, but slightly inconvenient for city access.
Room Quality
9.1
Rooms are spacious and clean, providing scenic views.
Amenities
9.1
Excellent range of amenities including onsen and gym.
Value for Money
8.6
Good value for a hotel of this tier, offering quality services and accommodations.
Food and Beverage
8.1
Mixed feelings about dining options; buffet quality was good but service had issues.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Luxurious Amenities and Activities
Sheraton Grande Ocean Resort offers a plethora of activities including hot springs, swimming pools, and golf courses. Guests can indulge in tennis, scuba diving, or shopping, and unwind with a massage at Banyan Tree Spa.

Elegant Rooms with Stunning Views
The spacious rooms at the resort provide breathtaking views of the ocean or golf course. Equipped with modern amenities like a flat-screen TV, minibar, and comfortable sofa, each room ensures a relaxing stay. The personal safe, toiletries, and luxurious bathroom add to the comfort.

Culinary Delights and Entertainment
With a buffet restaurant serving international cuisine and authentic Japanese, Chinese, and Italian options, guests can enjoy a variety of flavors. The resort also features bar lounges, karaoke rooms, and a café with a bakery, offering ample dining and entertainment choices.

Experience luxury and relaxation at Sheraton Grande Ocean Resort - book your stay now for an unforgettable getaway.

Important information:

Special charges apply to breakfast served on some Japanese public holidays, including New Year's holidays. For more information, please contact the hotel directly.

Meals are free of charge for children aged 0-3 years.

Children aged 4–12 years sharing a bed with parents will incur a breakfast charge of JPY 1900 and a dinner charge of JPY 3250.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1089 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
S
Sakiko family_with_children jp
10
最高!
Pros:

庭もあり子供も沢山動くとこがあり、サービスも充実していました。
レストランも美味しかったです。

Cons:

特になし

2026-03-20 via Nuitee
M
Masaya couple jp
10
2026-03-20 via Nuitee
W
WATANABE solo_traveller jp
10
2026-03-20 via Nuitee
J
Jo couple jp
10
2026-03-20 via Nuitee
Y
youngcheol family_with_children kr
9
2026-03-19 via Nuitee
V
Vivian couple au
8
Pros:

Very clean. Big size room with ocean views. Very quiet location.

Cons:

Waited 45m for breakfast at Pine restaurant on weekend.
Very small and old public bath facilities.

2026-03-18 via Nuitee
I
Iku extended_group jp
7
2026-03-17 via Nuitee
M
Masatoshi family_with_children jp
3
初日のチェックイン時に不満が爆発
Pros:

ロケーションは最高。部屋の広さも良かった。

Cons:

チェックイン時の混み方は異常であり、チェックイン機械への案内や誘導が最低。
また、エレベーターが8基もあるのに、全く機能しておらず、エレベーターホールで15分も待つことになった。
このレベルのホテルにしては過去最低!

2026-03-17 via Nuitee
T
TSUYOSHI family_with_children jp
9
2026-03-16 via Nuitee
J
jonathan couple il
8
2026-03-16 via Nuitee
S
SHO couple jp
9
2026-03-16 via Nuitee
T
Tsutomu solo_traveller jp
10
Pros:

温泉

Cons:

アクセスの悪さ

2026-03-16 via Nuitee
H
Hisatomo family_with_children jp
9
2026-03-15 via Nuitee
Y
Yoshikazu couple jp
10
天空のシーガイアそれとも温泉ホテル?
Pros:

青島、日南方面を観光しました。そのあとここへ宿泊。ロケーションが良いです。部屋からのビューが最高です。夕食、朝食共にビュッフェスタイルをチョイス、美味しくいただきました。お風呂も露天風呂を含めとってもゆったり出来ました。

Cons:

素晴らしいお風呂なんですが、行くまでの遠いこと、湯冷めしてしまいますね。やはりゴルフをするのがメインだと思いますので出来なかったのが残念です。チェックインが応対者が少なく列が長く大変です。自動チェックインが有り利用したのですが、操作ミスがあったようでうまき行きませんでした。

2026-03-14 via Nuitee
K
kondo couple jp
9
また行きたいと思える宿泊でした。
Pros:

ロケーションが素晴らしい

Cons:

温泉まで遠いかな。

2026-03-14 via Nuitee
J
Joe (Chung Fat) family_with_children hk
9
2026-03-13 via Nuitee
S
Shinako extended_group jp
9
豪華なリゾート滞在🏝️でした!
Pros:

施設が豪華で清潔。特に温泉が素敵だった。
料理も美味しかったし、スタッフがあれだけ大勢の宿泊客を相手にしているのにテキパキしており、無駄に待たされることがなかった。

Cons:

改装中のためレストランニ軒とプールが使用できなかったのが残念。

2026-03-13 via Nuitee
吉田 couple jp
10
2026-03-13 via Nuitee
K
kayoko extended_group jp
8
2026-03-13 via Nuitee
M
Melvin extended_group au
10
Pros:

Amazing facilities, huge rooms with ocean views

2026-03-12 via Nuitee