Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Cons:
Issues with cleanliness
Dining experience varied

Categories

Cleanliness
7.6
Some concerns regarding cleanliness in the bathing area.
Service
9.1
Staff were extremely helpful, especially in dealing with emergency situations.
Location
8.6
Great views and proximity to attractions, but slightly inconvenient for city access.
Room Quality
9.1
Rooms are spacious and clean, providing scenic views.
Amenities
9.1
Excellent range of amenities including onsen and gym.
Value for Money
8.6
Good value for a hotel of this tier, offering quality services and accommodations.
Food and Beverage
8.1
Mixed feelings about dining options; buffet quality was good but service had issues.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Luxurious Amenities and Activities
Sheraton Grande Ocean Resort offers a plethora of activities including hot springs, swimming pools, and golf courses. Guests can indulge in tennis, scuba diving, or shopping, and unwind with a massage at Banyan Tree Spa.

Elegant Rooms with Stunning Views
The spacious rooms at the resort provide breathtaking views of the ocean or golf course. Equipped with modern amenities like a flat-screen TV, minibar, and comfortable sofa, each room ensures a relaxing stay. The personal safe, toiletries, and luxurious bathroom add to the comfort.

Culinary Delights and Entertainment
With a buffet restaurant serving international cuisine and authentic Japanese, Chinese, and Italian options, guests can enjoy a variety of flavors. The resort also features bar lounges, karaoke rooms, and a café with a bakery, offering ample dining and entertainment choices.

Experience luxury and relaxation at Sheraton Grande Ocean Resort - book your stay now for an unforgettable getaway.

Important information:

Special charges apply to breakfast served on some Japanese public holidays, including New Year's holidays. For more information, please contact the hotel directly.

Meals are free of charge for children aged 0-3 years.

Children aged 4–12 years sharing a bed with parents will incur a breakfast charge of JPY 1900 and a dinner charge of JPY 3250.

Up to 1 child per adult can be accommodated in guest rooms for an additional charge of 1,100 JPY (VAT included), even if extra beds are not required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1328 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
A
Akiko • extended_group • jp
7
部屋の景色は最高でしたが、スタッフや設備等の細やかさが残念。
Pros:

景色の良い部屋

Cons:

❶部屋の入口内側ドアがよごれていた。❷室内スリッパ（黒）が左右逆に並べて置いてあった。❸室内金庫が開かなかった。❹ユタを利用した際、対価に合わない内容（技術）だった。❺温泉入口にいるスタッフに分からない事をきいたら、面倒くさそうにコレをよんでください、、といわれた。

2026-07-17 • via Nuitee
T
toyotsugu • solo_traveller • jp
10
2026-07-16 • via Nuitee
A
AK • couple • jp
9
Good
Pros:

窓からの景色

Cons:

風呂場が遠い

2026-07-16 • via Nuitee
M
Moe • couple • us
10
We love it very much
Pros:

They were very welcoming, the staff were always helpful and friendly. It’s a big hotel and even though it’s old, they are keeping the place tidy and make us feel comfortable. The hot spring and pool are amazing. The buffet was really good as well! the view from the room, you get to see the golf course and the ocean and it’s spectacular. Highly recommended.

2026-07-16 • via Nuitee
M
Makiko • solo_traveller • jp
8
2026-07-14 • via Nuitee
みよこ • couple • jp
9
安定の良さ
2026-07-12 • via Nuitee
K
KAYO • extended_group • jp
7
幸せな時間
Pros:

宿泊者限定で参加できるところがお得に感じました

Cons:

朝食会場の利用の仕方をもう少し詳しい説明をしてほしかった(受付して食事するまで40分くらい待たされた)

2026-07-11 • via Nuitee
S
SUNGJAE • family_with_children • kr
9
2026-07-11 • via Nuitee
Y
YUKA • couple • jp
10
最高
Pros:

親切．綺麗

Cons:

エアコンの風量が少し弱かった

2026-07-10 • via Nuitee
M
Misato • solo_traveller • jp
7
2026-07-10 • via Nuitee
C
Chiaki • couple • jp
10
素敵なホテルでした☆
Pros:

眺めが良く、夜は月と星空、朝には昇ってくる朝日も見えました。
ビュッフェも沢山の種類があり、選ぶのが楽しかったです。

2026-07-08 • via Nuitee
S
sarahccy223 • family_with_children • tw
9
2026-07-07 • via Nuitee
I
Itsuka • couple • jp
10
2026-07-07 • via Nuitee
T
TAKETO • family_with_children • jp
7
Pros:

部屋が広い
部屋からの景色が良い
食事が美味しい

Cons:

海まで意外と遠い
周囲に何もない

2026-07-06 • via Nuitee
N
nami • solo_traveller • au
9
Pros:

デラックスルームにアップグレードしていただきました！
梅雨の晴れ間にお得に宿泊できてよかったです。
プールは始まっていなかったけど、プールサイドでゆっくりする時間が最高でした！

Cons:

２日目の朝食の待ち時間が長いのを知らずにチェックアウトしてしまい、部屋にも戻れずビュッフェに行けませんでした。
代わりにパンを持ち帰りました。

2026-07-06 • via Nuitee
I
Itsuka • solo_traveller • jp
10
2026-07-02 • via Nuitee
H
horibe • couple • jp
7
満足。
Pros:

落ち着いた雰囲気であった。また、のんびり過ごせる場所もあり快適でした。

Cons:

大風呂がイマイチであったこととそこへ行くまでが遠かった。

2026-06-30 • via Nuitee
S
SEKIHARA • couple • jp
10
2026-06-30 • via Nuitee
A
Andrea • couple • it
7
2026-06-29 • via Nuitee
C
Connie • extended_group • tw
10
2026-06-29 • via Nuitee