Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great views
Helpful staff
Cons:
Issues with cleanliness
Dining experience varied

Categories

Cleanliness
7.6
Some concerns regarding cleanliness in the bathing area.
Service
9.1
Staff were extremely helpful, especially in dealing with emergency situations.
Location
8.6
Great views and proximity to attractions, but slightly inconvenient for city access.
Room Quality
9.1
Rooms are spacious and clean, providing scenic views.
Amenities
9.1
Excellent range of amenities including onsen and gym.
Value for Money
8.6
Good value for a hotel of this tier, offering quality services and accommodations.
Food and Beverage
8.1
Mixed feelings about dining options; buffet quality was good but service had issues.
Overall Experience
8.6
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:25

Property Description

Luxurious Amenities and Activities
Sheraton Grande Ocean Resort offers a plethora of activities including hot springs, swimming pools, and golf courses. Guests can indulge in tennis, scuba diving, or shopping, and unwind with a massage at Banyan Tree Spa.

Elegant Rooms with Stunning Views
The spacious rooms at the resort provide breathtaking views of the ocean or golf course. Equipped with modern amenities like a flat-screen TV, minibar, and comfortable sofa, each room ensures a relaxing stay. The personal safe, toiletries, and luxurious bathroom add to the comfort.

Culinary Delights and Entertainment
With a buffet restaurant serving international cuisine and authentic Japanese, Chinese, and Italian options, guests can enjoy a variety of flavors. The resort also features bar lounges, karaoke rooms, and a café with a bakery, offering ample dining and entertainment choices.

Experience luxury and relaxation at Sheraton Grande Ocean Resort - book your stay now for an unforgettable getaway.

Important information:

Special charges apply to breakfast served on some Japanese public holidays, including New Year's holidays. For more information, please contact the hotel directly.

Meals are free of charge for children aged 0-3 years.

Children aged 4–12 years sharing a bed with parents will incur a breakfast charge of JPY 1900 and a dinner charge of JPY 3250.

Up to 1 child per adult can be accommodated in guest rooms for an additional charge of 1,100 JPY (VAT included), even if extra beds are not required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMI

Location

Guest Reviews

8.6
Based on 1370 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
C
CarolDaunn • couple • tw
9
2026-10-28 • via Nuitee
T
TAKESHI • family_with_children • jp
10
Pros:

料理も美味しく、温泉もサイコーです。
泥パックしてツルツルスベスベになりました。

2026-10-25 • via Nuitee
C
cheng • couple • tw
9
2026-10-24 • via Nuitee
M
mutsumi • couple • jp
7
Cons:

風呂が遠い

2026-10-22 • via Nuitee
T
Tamami • couple • jp
10
2026-10-21 • via Nuitee
K
Koji • solo_traveller • jp
9
2026-10-21 • via Nuitee
Y
Yosuke • couple • jp
6
2026-10-20 • via Nuitee
M
MICHIKO • solo_traveller • jp
6
思っていたより施設が古かった
Pros:

景色が良かった。部屋が広かった。

Cons:

洗面室があまりきれいじゃなかった。
食事があまり美味しく無かった。

2026-10-17 • via Nuitee
J
Julie • couple • au
10
Great stay
Pros:

View from hotel is amazing.

2026-10-16 • via Nuitee
T
TOMOKO • family_with_children • jp
8
2026-10-15 • via Nuitee
A
Aleksandra • couple • au
3
Pros:

the bed was comfy and the view was nice, and I think that’s all

Cons:

Where to start from, the resort/hotel is very old and very dated, there are stains in the room on the couch and on the carpet, the bathroom had mould in the shower. The buffet is just ok very overpriced for the quality of the food. The ladies at the till /reservation for the buffet are pretty rude. The price is very high for the place. Definitely one of the worst place I ve stayed in Japan and I have stayed in many. Im sure you can find something better around

2026-10-14 • via Nuitee
H
hiroyuki • couple • jp
8
2026-10-12 • via Nuitee
加藤 • solo_traveller • jp
9
また行きたいです。
Pros:

楽しめる施設がたくさんあった。

Cons:

バーの開店時間を待っていて待たされた上に子供連れだと入れないと言われた。待っている間に確認して伝えるべきだと思う。

2026-10-11 • via Nuitee
M
Marsha • family_with_children • sg
8
A nice resort hotel.
Pros:

The room was huge! The views from the windows were fantastic. Buffet breakfast and dinner had a good variety. Nice ambience at the restaurant. You can get complimentary marshmallows and coffee by the outdoor pool at certain hours. Nice departmental stores in the basement.

Cons:

The Onsen facilities were quite a walk to get too. The outdoor pool was closed (only opened during Summer) despite it being very warm. Location is far from town.

2026-10-09 • via Nuitee
前高 • extended_group • jp
10
2026-10-09 • via Nuitee
K
KEIKO • extended_group • jp
8
2026-10-09 • via Nuitee
前高 • extended_group • jp
10
2026-10-09 • via Nuitee
A
Andrew • couple • gb
8
The resort provided a ful range of activities, with facilities that provided a relaxing stay.
Pros:

The large range of facilities and bedroom

Cons:

Waiting for breakfast and the time taken to check out.

2026-10-07 • via Nuitee
尚子 • solo_traveller • jp
7
天気は最悪、ホテルライフは満足。
Pros:

あいにくの悪天候だったが、部屋が広くゆったりしていて、きれいだったのでゆっくり過ごす事ができた。
お子さん連れが多く、子供も楽しめるようになっていたので、今度は息子や娘家族も一緒に来たいと思った。

Cons:

ビュッフェの朝食は、朝7時半から9時までは混んでいると書いてあったので、9時過ぎに行ったら60分待ちだったので、ビックリした。ここまでは、よくなかった点だが、それで、日本料理に行ったところ、丼定食が大変美味しくて、結果的に満足した。

2026-09-19 • via Nuitee
N
NATSUKI • extended_group • jp
8
2026-09-19 • via Nuitee