INNSiDE by Meliá Madrid Gran Vía

Hotels
•
Melia Hotels International
9.2 (161 reviews)
Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004 , Madrid , ES
34-91-5321552

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Pets allowed

Facilities

Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Cons:
Minimally addressed amenities
Lack of tea/coffee in room

Categories

Cleanliness
9.3
Guests consistently mentioned clean rooms and facilities.
Service
9.8
Friendly and helpful staff praised by multiple reviews.
Location
9.8
Ideal location in the heart of Madrid, close to major attractions.
Room Quality
9.3
Rooms are spacious, well-appointed, and comfortable.
Amenities
8.8
Good amenities including a rooftop bar and complimentary mini bar.
Value for Money
8.3
Overall good value but some reviews suggest more amenities could enhance experience.
Food and Beverage
8.8
Positive mentions of breakfast and rooftop bar experience.
Overall Experience
9.5
Highly rated by guests, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Luxurious Amenities
Indulge in our fitness center and rooftop terrace, or make use of our concierge services and complimentary Wi-Fi.

Dining and Drinks
Savor a meal at Open Living Lounge, enjoy room service, or unwind with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Convenient Location
Located near top attractions like Gran Via and Puerta del Sol, our hotel is the perfect choice for your Madrid adventures.

Book your stay at INNSiDE by Meliá Madrid Gran Vía for a centrally located, upscale experience in the heart of the city!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 26

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 161 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.5
A
AryanaToronto • Family • Chicago, Illinois
10
Great stay on Gran Via
Pros:

Fantastic hotel; clean, convenient, friendly.
We loved our two night stay. We had breakfast and lunch at the restaurant next door and found it super easy to move around the city. Finding the hotel was challenging for our taxi. Just remember that Zara is right below the hotel and the entrance is in the side alley.
If you like to stay on Gran Via this is a fantastic choice.

2025-11-12 • via Tripadvisor
G
Geeman63 • Business • Warringah, Greater Sydney, New South Wales
8
Good central Madrid option
Pros:

First time staying at this hotel, it is quite minimalistic and on this stay I didn’t use any of the services beside the room product.

The location is ideal - right in the heart of central Madrid. Walking distance to all of the major sites. Right on Gran Via.

The room was spotless and was well appointed. Hard to fault any thing here, the bed and pillows were perfect (for me) - all firm. The little mini bar is complimentary - nice touch. Coffee machine. I really loved the bath robes, supper comfy and more like a bath “hoody”.

The room was quiet and for being so central this was a bonus.

I would definitely stay here again.

2025-10-27 • via Tripadvisor
J
John • family
10
Pros:

Great location in the Gran Via area. Helpful and welcoming staff. Location approximate to shopping, dinning and sight seeing is great. Highly recommend

2025-10-05 • via Nuitee
R
Robert • family
8
Pros:

Clean room

2025-10-04 • via Nuitee
S
Stephen
10
Pros:


Right in the heart of Madrid! Could walk almost anywhere

2025-10-04 • via Nuitee
E
Enrique • partner
6
Pros:

As I wrote to hotel management, my room layout is innapropriate. If you are washing hands, your body block access to toilet and shower. When compared to Regina or other hotels in the area, this hotel is overpriced.

2025-10-03 • via Nuitee
I
ILCHA • family
10
Pros:

Location !

2025-09-24 • via Nuitee
M
Martin • partner
10
Pros:

Great location on Gran Via surrounded by shops and restaurants plus a comfortable 20-minute walk to most of Madrid's attractions. Clean room and friendly staff. Definitely enjoy tapas and drinks at the rooftop bar.

2025-09-24 • via Nuitee
A
Abdulwahhab
10
Pros:

Every things is excellent
Hotel stuff and location

2025-09-06 • via Nuitee
D
Dalvir Singh
10
Pros:

Brilliant place. Excellent rooms which have everything you need. Clean, not too noisy. Blackout blinds. Excellent customer service. Especially Abdullah security guy.

2025-09-05 • via Nuitee
G
GeorgeP576 • Couples • Melbourne, Victoria
8
Melia on Gran Via Madrid
Pros:

Great location in the heart of Madrid. Friendly, helpful staff, comfortable rooms along with dining inside or on a terrace. Top breakfast and also a roof top bar with music each night.

2025-09-04 • via Tripadvisor
N
Niurka • partner
10
Pros:

Good place and stay

2025-09-03 • via Nuitee
C
Camila • family
10
Pros:

Excellent localization and friendly staff.

2025-08-24 • via Nuitee
J
Julissa
10
Pros:

Excellent hotel, friendly and service minded staff.

2025-08-24 • via Nuitee
J
jael • family
10
Pros:

Prime spot location on gran via,big rooms
And clean

2025-08-24 • via Nuitee
L
Luis
10
Pros:

Great hotel. Rooms were big and spacious. Great location. Walking distance to shops, restaurants, bars and main plazas. Rooftop bar is a huge plus

2025-08-23 • via Nuitee
O
OLAVO • family
6
Pros:

Needs a kettle and coffee and tea in room .

2025-08-22 • via Nuitee
V
Verified traveler
10
Pros:

Hotel was great! The rooftop bar was gorgeous and had great vibes, plus our room was nice and spacious. Would definitely stay there again.

2025-08-13 • via Nuitee
I
Iman-traveler123 • Family • Abu Dhabi, Emirate of Abu Dhabi
10
Should be a 5 star hotel
Pros:

Wonderful stay, super clean and well-trained staff. Enjoyed our 5 nights stay. One of the best hotels in Europe, specially when it comes to safety and cleanliness.

2025-08-12 • via Tripadvisor
J
Juan
10
Great option for a really good price.
Pros:

Amazing stay in a well located hotel, with an amazing rooftop.

2025-08-10 • via Nuitee