AC Hotel Aitana by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (1327 reviews)
Paseo de la Castellana, 152 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Slow check-in
Noise issues
Parking problems

Categories

Cleanliness
8.38
Positive mentions of cleanliness but with some concerns about room differences.
Service
9.35
Generally positive reviews about the staff, notable kind gestures for special occasions.
Location
9.39
Multiple reviews highlight the excellent location, particularly for sightseeing and events.
Room Quality
8.34
Good ambiance and comfort, but mentions about noise insulation could be improved.
Amenities
8.87
Amenities like the bar and gym were appreciated, but some noted limited food options.
Value for Money
8.83
Good value for location, though some felt prices were inflated during events.
Food and Beverage
8.38
Breakfast options are available but limited for dietary restrictions.
Overall Experience
8.85
Generally very positive experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Modern Comfort and Convenience
Experience a stay at the AC Hotel Aitana, where modernity meets comfort. Enjoy bright spaces, flat-screen TVs, and free Wifi in every room, creating a cozy atmosphere for your stay.

Culinary Delights
Indulge in a gastronomic journey at our hotel. Start your day with a buffet breakfast in the modern breakfast room and savor a Mediterranean menu at the AC Lounge. Unwind in the evening at the chill-out bar with cocktails and appetizers.

Prime Location and Services
Conveniently situated near Santiago Bernabeu Stadium and the Congress Palace, the hotel offers a 24-hour laundry service for your convenience. Explore the vibrant Paseo de la Castellana just steps away, showcasing a blend of architectural styles.

Book your stay at AC Hotel Aitana now for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1327 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Alina-Florentina • couple • ro
8
2026-04-18 • via Nuitee
W
Wojciech • solo_traveller • pl
10
Pros:

Everything.

Cons:

Everything was perfect.

2026-04-18 • via Nuitee
M
Marcus • couple • au
9
2026-04-17 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Lokalizacja, czystość, komfort.

Cons:

Skrzypiące drzwi do łazienki, śniadania słabe jak ma cenę

2026-04-17 • via Nuitee
T
Tereza • family_with_children • cz
10
Mohu jen doporucit!!! Rady se vratime! Skvela poloha u stadionu Santiago Bernabeu.
Pros:

Vse bylo perfektni. Po prijezdu bylo zjisteno, ze booking z neznamych duvodu nasi rezervaci u hotelu zrusil. Nastesti hotel vse perfektne vyresil a pokoj nam zajistil za stejnou cenu. Ohromne ochotny personal, na pokpjich velmi cistoć, vse se doplnuje kazdy den, snidane dostacujici, moznost vyberu z tepleho menu.

Cons:

Manzelska postel “king” je mala (160 cm)

2026-04-14 • via Nuitee
T
Timothy • couple • au
10
A great venue.
Pros:

Great location for our first night in Madrid. Lovely stay

Cons:

Nothing we were impressed with the venue overall.

2026-04-13 • via Nuitee
N
Nikola • couple • cz
8
Pros:

V celém hotelu to moc pěkně vonělo, i byl vkusně zařízený.

Cons:

Na recepci sice anglicky mluvili, nějak, ale to je z personálu vše. Zase musím říct, že v Madridu nemluví anglicky nikdo, tak aspoň něco. Na pokoji bylo čisto, ale hlavní zrcadlo se čistí pouze tam, kam se dosáhne - kazí to dojem jinak čistého pokoje.

2026-04-13 • via Nuitee
G
Gerry Smith • solo_traveller • za
9
2026-04-13 • via Nuitee
G
Giann F • family_with_children • pe
9
Pros:

Las instalaciones

2026-04-13 • via Nuitee
M
Martin • family_with_children • se
10
2026-04-13 • via Nuitee
R
Roman • family_with_children • cz
10
2026-04-13 • via Nuitee
F
Fermin • couple • es
10
Hotel confortable, limpio y cómodo
Pros:

Céntrico, buenas instalaciones, bien mantenido, al lado del Bernabéu

Cons:

Parking limitado. Tenían que exigirle al ayuntamiento plazas en la calle, aunque fuera pagando un suplemento, el control del aparcamiento en Madrid, una estafa, pagas y te multan !!!! Difícil y complicado, una app , TELPARK , que no te sitúa bien y te acaban multando. En Barcelona te atraca la gentuza, y en Madrid, la administración

2026-04-12 • via Nuitee
L
Levente • solo_traveller • ro
10
Pros:

Aproape de stadion, mâncare bună, curățenie, personal amabil.

2026-04-12 • via Nuitee
J
jonnieboi • extended_group • gb
9
2026-04-12 • via Nuitee
T
THEODORE • extended_group • gh
9
2026-04-12 • via Nuitee
C
Camille • couple • br
10
2026-04-12 • via Nuitee
B
Begoña • couple • es
9
2026-04-11 • via Nuitee
T
Travieso • family_with_children • es
9
2026-04-11 • via Nuitee
• family_with_children • es
9
2026-04-11 • via Nuitee
J
Jean-Francois • extended_group • fr
8
2026-04-10 • via Nuitee