AC Hotel Aitana by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (1429 reviews)
Paseo de la Castellana, 152 , Madrid , ES
+34 914 58 49 70

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Slow check-in
Noise issues
Parking problems

Categories

Cleanliness
8.38
Positive mentions of cleanliness but with some concerns about room differences.
Service
9.35
Generally positive reviews about the staff, notable kind gestures for special occasions.
Location
9.39
Multiple reviews highlight the excellent location, particularly for sightseeing and events.
Room Quality
8.34
Good ambiance and comfort, but mentions about noise insulation could be improved.
Amenities
8.87
Amenities like the bar and gym were appreciated, but some noted limited food options.
Value for Money
8.83
Good value for location, though some felt prices were inflated during events.
Food and Beverage
8.38
Breakfast options are available but limited for dietary restrictions.
Overall Experience
8.85
Generally very positive experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Modern Comfort and Convenience
Experience a stay at the AC Hotel Aitana, where modernity meets comfort. Enjoy bright spaces, flat-screen TVs, and free Wifi in every room, creating a cozy atmosphere for your stay.

Culinary Delights
Indulge in a gastronomic journey at our hotel. Start your day with a buffet breakfast in the modern breakfast room and savor a Mediterranean menu at the AC Lounge. Unwind in the evening at the chill-out bar with cocktails and appetizers.

Prime Location and Services
Conveniently situated near Santiago Bernabeu Stadium and the Congress Palace, the hotel offers a 24-hour laundry service for your convenience. Explore the vibrant Paseo de la Castellana just steps away, showcasing a blend of architectural styles.

Book your stay at AC Hotel Aitana now for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 1429 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Maria • couple • es
7
Pros:

Location

Cons:

Expensive for facilities offered

2026-10-17 • via Nuitee
L
Laura • couple • fr
8
2026-10-16 • via Nuitee
V
Vinicio • solo_traveller • br
10
2026-10-15 • via Nuitee
S
Sonia • solo_traveller • es
8
Pros:

La hubicación.

Cons:

No tienen habitaciones familiares para matrimonio con 2 niños pequeños. (Que por tamaño cabiamos perfectamente en una). No habia otra opcion más que coger 2 habitaciones, y claro precio x2 habitaciones estratosferico

2026-10-15 • via Nuitee
E
ENRIQUE • family_with_children • es
8
Bien pero caro para el estado de las habitaciones
Pros:

Es muy silencioso y confortable

Cons:

Las habitaciones se nota que están bastante usadas, a pesar de ser de calidad tienen algunos desperfectos

2026-10-13 • via Nuitee
C
Carina • couple • nl
9
Pros:

Schoon, nieuw en aardig personeel. Uitstekend ontbijt.

Cons:

Niets

2026-10-12 • via Nuitee
S
Santos • family_with_children • es
7
2026-10-12 • via Nuitee
C
Carrion bas • couple • es
2
2026-10-11 • via Nuitee
M
María Isabel • family_with_children • es
9
buena
Pros:

está muy bien situado, tiene un buen desayuno y la cama de la habitación es muy grande y cómoda

Cons:

no me gustó la cama supletoria que nos pusieron para la niña, porque se clavan los muelles y tiene un colchón muy fino, al final acabamos durmiendo en la grande

2026-10-08 • via Nuitee
A
Angelina • couple • pt
7
2026-10-07 • via Nuitee
N
Nanci • couple • br
10
Hotel excelente.
Pros:

Hotel muito confortável.

2026-09-17 • via Nuitee
J
Jorge • couple • mx
10
2026-09-14 • via Nuitee
A
Aiman • couple • gb
10
2026-09-14 • via Nuitee
M
Malec • family_with_children • ro
7
2026-09-12 • via Nuitee
A
Antonio • solo_traveller • de
8
Buono
Pros:

Il posto

2026-09-11 • via Nuitee
Y
Yves • couple • cd
7
2026-09-10 • via Nuitee
D
Daniel • solo_traveller • au
1
I booked to be really close to the football stadium but was relocated last minute to a lot further away. That hotel was
Cons:

I didn’t get to stay there

2026-09-07 • via Nuitee
G
Gavin • solo_traveller • gb
10
Pros:

Booking.com has asked me to leave a review, so I'll share my experience, when I arrived at the hotel i was informed that it was closed there was a problem within the hotel which needed work men in to fix (not exactly sure what it was cause of the language barrier) it could have been easy for the hotel just to cancel my booking but they said my booking would still be honoured and they moved me to a hotel a few minute walk up the street, and the hotel they moved me to was AMAZING! so although I can't review this particular hotel this time their customer service gets a 10/10 from me and the 2 reception staff were very helpful and reassuring even with thr language barrier so they get a 10/10 too 👍🏻

2026-09-05 • via Nuitee
D
David • couple • es
9
2026-09-03 • via Nuitee
J
Julio • solo_traveller • nl
1
Pros:

N/A

Cons:

N/A

2026-09-02 • via Nuitee