AC Hotel Aitana by Marriott

Hotels
AC Hotels by Marriott
8.8 (1284 reviews)
Paseo de la Castellana, 152 , Madrid , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Slow check-in
Noise issues
Parking problems

Categories

Cleanliness
8.38
Positive mentions of cleanliness but with some concerns about room differences.
Service
9.35
Generally positive reviews about the staff, notable kind gestures for special occasions.
Location
9.39
Multiple reviews highlight the excellent location, particularly for sightseeing and events.
Room Quality
8.34
Good ambiance and comfort, but mentions about noise insulation could be improved.
Amenities
8.87
Amenities like the bar and gym were appreciated, but some noted limited food options.
Value for Money
8.83
Good value for location, though some felt prices were inflated during events.
Food and Beverage
8.38
Breakfast options are available but limited for dietary restrictions.
Overall Experience
8.85
Generally very positive experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Modern Comfort and Convenience
Experience a stay at the AC Hotel Aitana, where modernity meets comfort. Enjoy bright spaces, flat-screen TVs, and free Wifi in every room, creating a cozy atmosphere for your stay.

Culinary Delights
Indulge in a gastronomic journey at our hotel. Start your day with a buffet breakfast in the modern breakfast room and savor a Mediterranean menu at the AC Lounge. Unwind in the evening at the chill-out bar with cocktails and appetizers.

Prime Location and Services
Conveniently situated near Santiago Bernabeu Stadium and the Congress Palace, the hotel offers a 24-hour laundry service for your convenience. Explore the vibrant Paseo de la Castellana just steps away, showcasing a blend of architectural styles.

Book your stay at AC Hotel Aitana now for a perfect blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1284 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
K
Kenneth solo_traveller pe
9
2026-03-10 via Nuitee
Z
Zdeněk family_with_children cz
7
Pros:

Velmi pohodlné postele a umístění blízko stadionu Santiaga Bernabeu. Dále kousek od hotelu možnost parkovat auto v podzemních hlídaných garážích.

Cons:

Koupelna je od pokoje odělena jen skleněnými lítacími dveřmi a součástí koupelny je i záchod. Nemáte tak zcela soukromí a nechápu kdo to takhle mohl schválit. Kazí to zcela dojem z ubytování. Cestoval jsem se synem, takže se to dalo, ale nedokážu si představit, že bychom takhle jeli a byli ubytování s kamarádem.

2026-03-09 via Nuitee
I
Iain couple gb
8
Nice hotel if you want extreme heat.
Pros:

It's a really nice hotel, situated in the business district, close to our meetings.

Cons:

The room was stiflingly hot and the aircon couodn't be turned on. There was a heater going in the bathroom that couldn't be turned down or off. It was too noisy outside to have the window open.

2026-03-09 via Nuitee
Z
Zoran couple rs
10
Jako dobar hotel,čist, hrana odlična, samo na 150m od stadiona Santiago Bernabeu!💯
2026-03-08 via Nuitee
V
Vos solo_traveller pt
10
2026-03-08 via Nuitee
P
Philippe solo_traveller fr
9
2026-03-06 via Nuitee
M
Marcos couple es
8
2026-03-06 via Nuitee
J
Julie Nathalie Coiffure family_with_children fr
8
2026-03-06 via Nuitee
S
Sotiris solo_traveller ch
10
2026-03-05 via Nuitee
A
Angel couple es
10
Perfecta estancia si vas a ver el Bernabéu
Pros:

Muy bonito el hotel y al lado del Bernabéu

2026-03-04 via Nuitee
J
José Francisco solo_traveller es
8
Tranquilidad en el hotel
2026-03-04 via Nuitee
O
Orlando solo_traveller es
8
2026-03-03 via Nuitee
J
Jean-Noel solo_traveller be
9
Très bien situé
Pros:

Logiquement la proximité avec le stade du Real de Madrid. Les chambres spacieuses.

Cons:

Que les chiens soient refusés. Nous avons voyagé avec notre chien dans des hôtels aussi prestigieux, et même encore plus prestigieux et ils étaient bien acceptés. Mon épouse a dû attendre dehors avec le chien pendant que je réglais la chambre pour mon collaborateur.

2026-03-03 via Nuitee
A
Adrian couple ch
9
2026-03-03 via Nuitee
H
Hans couple dk
8
2026-03-03 via Nuitee
A
Adrian couple ch
9
2026-03-03 via Nuitee
J
Juan José couple es
8
2026-03-03 via Nuitee
L
Luis family_with_children es
9
Pros:

La ubicación y el aparcamiento del hotel porque me dejaron tener el vehículo hasta después de dejar la habitación fué un detalle.

Cons:

Las obras que habian cerca del hotel.

2026-03-02 via Nuitee
C
CARINA family_with_children ar
10
Hermoso y cómodo hotel en una bellísima zona de Madrid
Pros:

La comodidad de sus instalaciones y el desayuno . No es un hotel céntrico pero en mi caso es un punto a favor porque , además, está muy bien comunicado con el metro

2026-03-01 via Nuitee
L
Legaz solo_traveller es
10
Muy confortable
Pros:

Está muy limpio y céntrico

2026-02-27 via Nuitee