Facilities

Meeting rooms
Full-service spa
Fitness facilities
Parasailing nearby
Free beach club on site
Arcade/game room
Electric car charging station
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive service
Luxury amenities
Delicious food
Cons:
Pool in need of refurbishment
Outdated wireless chargers

Categories

Cleanliness
9.13
The rooms were clean.
Service
9.9
Incredible staff, attentive and kind.
Location
9.14
Hotel is in a luxurious location, close to attractions.
Room Quality
9.59
Exceptional luxurious two-floor suite with modern amenities.
Amenities
9.12
Includes high-end amenities but pool needs refurbishment.
Value for Money
9.08
High-quality experience justifies the costs.
Food and Beverage
9.63
Breakfast and Michelin star restaurant experiences were excellent.
Overall Experience
9.6
Unforgettable stay, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:43

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at the full-service spa. Relax by the 2 indoor and 2 outdoor swimming pools or on the private beach.

Culinary Delights
With 8 restaurants on-site, including the elegant Gilt, and 24-hour room service, satisfy your cravings. Enjoy drinks at bars and lounges, a beach bar, or poolside bar.

Elegant Accommodations
Unwind in individually decorated guestrooms with premium bedding, modern amenities, and picturesque views. Complimentary Wi-Fi and plasma TVs ensure a comfortable stay.

To experience the epitome of luxury and relaxation at Jumeirah Burj Al Arab Dubai, book your stay now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Property Video

Guest Reviews

9.4
Based on 129 reviews
Cleanliness: 9.13
Service: 9.9
Location: 9.14
Room Quality: 9.59
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.6
R
Ram
6
Pros:

The rooms were clean. Breakfast could have more variety

2025-10-11 via Nuitee
J
Julie family_with_children
10
Pros:

Amazing. We got a great half board package which included Michelin star restaurants.
The only complaint is the pool is in dire need of refurbishment. There were many cracked tiles and rust staining which was really out of place for such a beautiful property.

2025-10-08 via Nuitee
T
Terry partner
10
Pros:

Only item is that your wireless chargers in the room are dated and most parts don’t work. Only one of the usb ports on one charging station worked. Funny for a place that is 7stars and that for the rest is very ontop of it all.
There is the Marina district about 20 min drive that is nice place to stay as well with a large variety of places in its vicinity.
But I did truly enjoy my stay.

2025-10-01 via Nuitee
S
Silvia partner
10
Pros:

Speechless, no words to describe the experience
Everything is 7 starts but the excellence, kindness and profesional of every single person working in the property is 10 starts
Special our butler Nas , who gave us special welcome for our anniversary with a delicious chocolate mousse cake and prepared our hot tub with bubbles for our after dinner
Breakfast is amazing and all restaurant in the property are amazing
Absolutely wortly , best hotel ever !!!
Chic , sophisticated, but still feel home
I will be back very shortly !!

2025-09-29 via Nuitee
E
Eyassu
10
Pros:

Amazing hotel

2025-09-29 via Nuitee
E
Erick friends
10
Pros:

Amazing place 🙌

2025-09-27 via Nuitee
H
Hussain
10
Pros:

My stay in the two-floor luxury suite was exceptional.

The space is large and very well designed, giving both the comfort of home and the professionalism needed for business travel. The separation of the two floors made it easy to balance work and rest, and the suite had all the modern amenities I required.

The staff were attentive and responsive, and the service exceeded expectations. This property combines luxury, convenience, and a professional environment perfect for business travelers or anyone seeking a high-end experience.

2025-09-15 via Nuitee
Y
Yan family
10
Pros:

Good place. Quiet and spacious. Will be back.

2025-09-12 via Nuitee
J
Jeremiah family
10
Pros:

Our stay at the Burj Al Arab Jumeirah was truly unforgettable. From the moment we arrived, we were warmly welcomed by the incredibly pleasant and kind staff, who made every effort to ensure our comfort and satisfaction throughout the stay.

The hotel itself is the epitome of luxury, yet it still manages to feel surprisingly cozy and inviting. Every detail—from the immaculate suites to the personalized service—reflects the highest standards of hospitality. We especially appreciated the attentiveness of the staff, who were always ready with a warm smile and genuine willingness to help.

Whether you’re visiting for a special occasion or simply to indulge, the Burj Al Arab offers an experience that feels both grand and personal. Highly recommended!

2025-09-05 via Nuitee
R
Ragde partner
10
Pros:

Amazing stay!

2025-08-26 via Nuitee
L
Lylyan
10
Pros:

Just perfect

2025-08-24 via Nuitee
K
kamal
10
Pros:

Beautiful

2025-08-21 via Nuitee
M
miguel family
10
Pros:

Awesome from first getting there. Our stay in this luxurious hotel was the best , and also all of the staff was super kind and nice.

2025-07-25 via Nuitee
J
jim
8
I enjoyed it overall.
Pros:

I knew the property was kind of dated going in, but I wanted the 90’s Arabic feeling so I was ok with it. Their self proclaimed 7 star status is maybe as dated as the bathrooms though. The wear and tear on carpets, exposed electric wiring on the way to the pool and buckling trex decking on the pool edge makes it feel less than a 5 star, especially for the price. The staff was very friendly, the pool area is really nice and beach is a short golf cart ride away with calm beautiful water and a striking view of the hotel, so overall, I do recommend staying here.

2025-07-14 via Nuitee
S
Sharon
10
A Return After 20 Years
Pros:

My wife and I first stayed at the Burj Al Arab in July 2006. Back then, it was without question the most impressive hotel in the world, from the iconic sail, shaped design to the luxurious interior, unmatched service, and thoughtful in-room souvenirs. One of the highlights was the personalized attention: we had a butler on our floor available at all times, and staff were stationed throughout the hotel, offering dates and assistance with a genuine sense of hospitality. It felt like every detail was curated to make you feel like royalty.

Returning nearly 20 years later, our experience was still pleasant, but the magic wasn’t quite the same. While the hotel remains architecturally stunning and the service is still high by most standards, it now feels like it needs a refresh , both in design and service dynamics. The interiors haven’t evolved much and now appear a bit dated, especially compared to other modern luxury hotels around the world. Small service details fell short: for instance, we planned to visit the Sky Bar but found it closed, and the alternative bar closed just minutes after we arrived, something that would never have happened back in 2006.

To be clear, the Burj Al Arab still offers an exceptional experience, but it no longer feels like the best hotel in the world , at least not in the way it once did. For those who’ve never been, it will still dazzle. For those returning with memories of its golden era, it may feel like it’s time for a new chapter in its legacy

2025-07-13 via Nuitee
Y
Yury family
10
Pros:

Double floor suite is fantastic!
And service is beyond any expectations!

2025-06-29 via Nuitee
N
Noel
10
The best hotel of the world
Pros:

The best experience of my life, very friendly staff, everything excellent

2025-06-29 via Nuitee
B
Ben
10
Pros:

The best hotel we have ever stayed in truly amazing. Our expectation was exceed and every point. We will be back again soon.

2025-06-27 via Nuitee
M
Michael family_with_children
10
Pros:

Everything was amazing!

2025-06-24 via Nuitee
J
Jeffrey family
10
Pros:

Awesome place

2025-06-20 via Nuitee