San Marco Palace

Hotels
8.1 (999 reviews)
Piazza San Marco 875 , Venice , it
+39 041 240 4311

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Uncomfortable bedding
Limited amenities

Categories

Cleanliness
6.73
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.2
Many reviews highlighted the friendliness of the staff despite some negative comments.
Location
9.74
Location received consistent praise for its proximity to major attractions.
Room Quality
7.19
Mixed feedback on bed comfort, with some discomfort reported.
Amenities
7.22
Limited mention of amenities, with some guests expecting more.
Value for Money
8.18
Pricing perceived as high for the experience offered, especially regarding comfort.
Food and Beverage
8.23
Breakfast is generally well-received, though variety is a concern.
Overall Experience
8.3
Overall positive feedback with specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxury Accommodation in Saint Mark's Square:
San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:
The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:
Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Important information:

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 999 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
B
branislava • solo_traveller • rs
10
Fanastično, prelepo
Pros:

Hotel je na fantastičnoj lokaciji, 20 metara od samog trga San Marko.
Soba je bila prostrana, klima odlična, kupatilo čisto i veliko, doručak raznovrstan sa pogledom na gondole i kanal.
Prodavnica je odmah ispred hotela i sve bitno na par minuta udaljeno.

Cons:

Zaista je sve bilo fantastično.
Ponovi bih došli ovde.
Svaka preporuka.

2026-08-08 • via Nuitee
R
Riikka-Maaria • family_with_children • fi
9
Hyvä ja keskeinen sijainti!
Pros:

Sijainti on loistava! Viiden hengen perhe majoittui suitessa hyvin. Lentomme lähti aikaisin ja saimme aamiaispussit mukaan.

Cons:

Yhdellä perheemme jäsenistä on sisäilmaherkkyys, hän reagoi huoneistossa. Meitä muita asia ei haitannut, vaikka Wc/suihkutilassa tuoksui voimakas ummehtunut kosteus ja pesuaineen sekoitus. Olimme vain yhden yön, joten asia ei harmittanut suuremmin.

2026-08-06 • via Nuitee
L
lucia • solo_traveller • ch
7
Pros:

Sehr grosse Zimmer. Ist super

Cons:

Leider konnte mehr sauber sein auch wenn jeden Tag Reinigung gemacht,.immer Finger und Boden nicht richtig gemacht. In Küche könnte paar Gläser und Geschirr. Dass werde gut gewesen. Wenn Familie mit Kindern kommt brauche

2026-08-05 • via Nuitee
H
Haimin Jin • family_with_children • de
9
值得推荐团队或家庭入住
Pros:

非常棒的地理位置，就在圣马可广场边上。
早餐在楼下精致的餐厅里享用，食品丰富多样，还有河道的风景可以欣赏。
家庭入住的大套房间里是仿古家具，很有特色，而且房间很大。

Cons:

酒店入口需要提示清楚，不是地址所标示的。

2026-08-04 • via Nuitee
G
Ghounwa • family_with_children • kw
8
Very good location , stayed for 1 night
Pros:

Location was very good
Breakfast was ok

Cons:

Nothing really

2026-08-04 • via Nuitee
L
Lesia • family_with_children • ua
10
Pros:

Готель знаходиться майже на головній площі ,поряд ресторани ,магазини і все необхідне . Кімнати чисті

2026-08-04 • via Nuitee
A
Ahmet • solo_traveller • de
10
Pros:

Alles

2026-08-03 • via Nuitee
E
ElsaGF • solo_traveller • mx
10
Pros:

La habitacion es enorme y bien atendido por el personal, en la reservacion dice que no incluye el desayuno pero el hotel te lo da sin costo extra

Cons:

El colchón king size eran dos juntos y se separaron un poco al dormir, el mobiliario es un poco antiguo, pero en general todo en orden

2026-08-03 • via Nuitee
M
Mestan • couple • it
8
Burası Venedik te güvenle kalacağınız eviniz
Pros:

Tesis her yönüyle çok güzel ama çok pahalı ve çok gürültülü. Gece devamlı yüksek sesle konuşmalar ve üst katlarda tepinmeler vardı.

Cons:

Gece devamlı yüksek sesle konuşmalar ve üst katlarda tepinmeler vardı.

2026-08-02 • via Nuitee
M
MI6801 • Family • Tokyo, Tokyo Prefecture, Kanto
6
A convenient place to stay, good for families
Pros:

I stayed at San Marco Palace for three nights. I booked two rooms, one for my mother and one for my husband and I. The rooms were very spacious and my mother's room had a veranda which was useful to hang the laundry. The location was good, on the vicinity of San Marco Square.
However, the shower was not good. It may have been due to old water pipes or a Venetian matter but the flow of water was not good at all. Hot water was not consistent, on the first night my husband came out from the shower saying there was hardly any hot water. The amenities provided were the bare minimum, hand soap for everything, no shampoo and conditioner. This should be changed. Please provide hair shampoo and conditioner, and body wash.
My mother's had a bath tub but no plug.
The blanket was too thin, just a sheet.
The hotel staffs were helpful but could be improved.

2026-07-30 • via Tripadvisor
O
Olga • family_with_children • ua
9
2026-07-22 • via Nuitee
P
Poulsen • family_with_children • dk
8
2026-07-20 • via Nuitee
K
Katırancı • couple • tr
9
Çalışanlar muhteşem ilgili ve yardım severdi
Pros:

Oda genişliği konumu harika ve kahvaltısı güzel di

Cons:

Fiyat bir tık üst de kalıyor

2026-07-20 • via Nuitee
L
Liudmila • couple • it
9
Soggiorno centrale a Venezia
Pros:

Ottima posizione, stanza grande, comodo per il soggiorno breve e visita Biennale

Cons:

Niente da segnalare

2026-07-15 • via Nuitee
A
Augusto Brunello • family_with_children • br
8
2026-07-14 • via Nuitee
D
Daniil • family_with_children • ru
2
Pros:

Ничего

Cons:

Отношение персонала ужасно

2026-07-12 • via Nuitee
C
Chantelle • solo_traveller • au
9
Pros:

Spacious room
Clean facilities
Prime location

Cons:

Nothing

2026-07-09 • via Nuitee
D
Dr Nazim Nasir • solo_traveller • sa
9
Pros:

Location

Cons:

Pricing

2026-07-07 • via Nuitee
S
Seerat Fatima • family_with_children • sa
5
I didn’t like the hotel at all
Pros:

Nothing

Cons:

Nothing was good about the place

2026-07-07 • via Nuitee
T
Tanja • family_with_children • fi
8
Pros:

Aamiainen tarjoiltiin viihtyisässä kanavan varrella olevassa ravintolassa. Lasiseinän takana oli suoraan kanava. 4 hlö majoittui hyvin perhehuoneessa, jossa oli itseasiassa kaksi erillistä huonetta.

Cons:

Kalusteiden kankaat oli hieman kulahtaneita.

2026-07-07 • via Nuitee