San Marco Palace

Hotels
8.1 (921 reviews)
Piazza San Marco 875 , Venice , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Uncomfortable bedding
Limited amenities

Categories

Cleanliness
6.73
Several reviews indicated issues with room cleanliness and maintenance.
Service
9.2
Many reviews highlighted the friendliness of the staff despite some negative comments.
Location
9.74
Location received consistent praise for its proximity to major attractions.
Room Quality
7.19
Mixed feedback on bed comfort, with some discomfort reported.
Amenities
7.22
Limited mention of amenities, with some guests expecting more.
Value for Money
8.18
Pricing perceived as high for the experience offered, especially regarding comfort.
Food and Beverage
8.23
Breakfast is generally well-received, though variety is a concern.
Overall Experience
8.3
Overall positive feedback with specific concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxury Accommodation in Saint Mark's Square:
San Marco Palace offers a luxurious stay in the heart of Venice's iconic Saint Mark's Square. The air-conditioned rooms and suites boast elegant Venetian furnishings, providing a truly upscale experience.

Convenient Amenities:
The hotel features wood floors, patterned rugs, satellite TV, a minibar, and a private bathroom with a hairdryer in each accommodation. Some suites even offer a balcony or terrace with stunning views of St. Mark’s Bell Tower.

Exceptional Services:
Guests can benefit from the knowledgeable staff who offer tourist information and can arrange a complimentary trip to a Murano glass factory. Enjoy free Wi-Fi access at the reception and start your day with a delicious buffet breakfast and Italian cuisine at the on-site restaurant.

To experience luxury and convenience in the heart of Venice, book your stay at San Marco Palace today!

Important information:

From 1 January 2016 onwards, check-in will take place at Hotel Royal San Marco, at the address San Marco 848.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 921 reviews
Cleanliness: 6.73
Service: 9.2
Location: 9.74
Room Quality: 7.19
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
S
stanley • family_with_children • gb
5
Pros:

Nothing much

Cons:

Rooms looked very old needs updating

2026-03-10 • via Nuitee
V
Viola • family_with_children • sk
7
2026-03-08 • via Nuitee
V
Vincenzo • extended_group • it
8
2026-03-05 • via Nuitee
L
Lydia • family_with_children • us
6
2026-03-03 • via Nuitee
S
Sergio • family_with_children • es
6
Excelente ubicación
Pros:

La ubicación excelente, exactamente a 80 pasos(contados de la plaza de San Marcos)

Cons:

La habitación grande pero fría, estuvimos en un edificio anexo al hotel.

2026-03-02 • via Nuitee
J
Julie • couple • fr
8
Pros:

Bien situé

2026-03-02 • via Nuitee
L
Loredana • family_with_children • ch
7
Top Lage, aber viel Verbesserungspotenzial
Pros:

- Die Lage
- Die Grösse des Zimmers
- Sehr nettes Reinigungspersonal
- sauber

Cons:

- Ausstattung in die Jahre gekommen (ausser das Badezimmer)
- Trotz kleiner Küche kein Geschirr und Besteck vorhanden
- Teilweise Wartezeiten vor dem Frühstücksraum
- Die Matratzen sind durchgelegen
- Der Haartrockner
- Das Personal an der Réception könnte etwas freundlicher sein.

2026-02-27 • via Nuitee
D
Dominique • couple • fr
9
Pros:

Un très bel hôtel, très très bien situé à 50 m de la place Saint-Marc, avec une salle à manger vue sur un petit canal et des héronS.
Très bal accueil et Service, impeccable

Cons:

Le matelas était un peu dur, mais c’est bien tout

2026-02-22 • via Nuitee
L
L • family_with_children • ie
8
Great location
Pros:

The location was excellent. The staff were very helpful and friendly. Breakfast was fine with a good selection.

Cons:

Beds were a little uncomfortable.

2026-02-22 • via Nuitee
E
Evelyn • family_with_children • au
8
Perfect location.
Pros:

Wonderful central location. Great breakfast included.

2026-02-14 • via Nuitee
J
Julia • couple • at
4
2026-02-14 • via Nuitee
T
Thi Ngoc Nga Nathalie • family_with_children • nc
8
2026-02-12 • via Nuitee
J
jamie • extended_group • au
10
great hotel right next to Piazza San Marco , very large rooms , clean and tidy, fantastic breakfast
Pros:

great location right off Piazza San Marco , large rooms , backs onto the canals and great breakfast

Cons:

small complaint could update power switches to have usb ports

2026-02-09 • via Nuitee
A
Avetik • couple • am
10
2026-02-08 • via Nuitee
D
DANIELA • family_with_children • it
8
2026-02-08 • via Nuitee
S
Savitha • family_with_children • au
10
2026-01-31 • via Nuitee
I
Ivana • family_with_children • hr
8
2026-01-31 • via Nuitee
T
Thomas • extended_group • us
7
2026-01-29 • via Nuitee
S
Sebastian • couple • de
7
2026-01-28 • via Nuitee
聖傑 • couple • tw
6
WiFi非常的不穩比火車上的還糟糕，彷彿回到了二十年前用數據線撥接上網的時代，而飯店本身只在某張桌子附上了一紙聲明，像是在說「這段期間入住的客人請自認倒楣喔」。
Pros:

房間夠大

Cons:

WiFi 非常不穩定

2026-01-27 • via Nuitee