Hall Garth Hotel Darlington, Sure Hotel Collection by BW

Hotels
BW Signature Collection by Best Western
7.5 (2211 reviews)
Coatham Mundeville , Darlington , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.14
Several mentions of dirty rooms and mold on windows impacted the score.
Service
8.61
Friendly and helpful staff noted in multiple reviews.
Location
8.15
Convenient location noted for visiting nearby areas.
Room Quality
6.6
Reports of outdated rooms and issues with cleanliness lowered the rating.
Amenities
7.13
Facilities mentioned but with concerns regarding the spa pricing.
Value for Money
7.59
Good value for meals but some amenities were perceived as overpriced.
Food and Beverage
8.14
Breakfast and evening meals rated positively for quality.
Overall Experience
7.61
Enjoyable stay overall but with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:27

Property Description

Luxurious Accommodation and Free WiFi
Hall Garth Hotel; BW Signature Collection offers comfortable rooms with a touch of history, some dating back to the 17th century. Enjoy a cozy stay with modern amenities including free WiFi.

Leisure and Wellness Facilities
Indulge in the hotel's Par 73 golf course, fully-equipped gym, and relaxing beauty treatment rooms. Unwind and rejuvenate during your stay at Hall Garth Hotel.

Convenient Location for Exploring
Located near Darlington, the hotel is the perfect starting point to explore the beauty of Northumberland, Durham, York, and the Yorkshire Dales. With easy access to the motorway, make the most of your countryside getaway.

Book now for a memorable stay at Hall Garth Hotel; BW Signature Collection!

Important information:

Children/Extra Beds:
Please enter requests for extra child beds and/or cots, noting the age of the child in the Special Request Box when booking. Extra beds and children's cots are subject to availability and dependent on the room type.

Group Bookings:
Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival.

Please note that dogs are only allowed in the suites but additional charges apply.

Please note that check in is from 15:00 from Friday to Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2211 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 7.61
L
Lowther solo_traveller gb
1
2026-05-16 via Nuitee
D
David couple gb
10
2026-05-12 via Nuitee
T
Theresa solo_traveller gb
9
2026-05-12 via Nuitee
D
DPBowman solo_traveller gb
8
Great value for a peaceful, country house hotel stay
Pros:

Peaceful hotel, well located for transport links but with a country house feel. Friendly staff throughout my stay. I got an upgrade on arrival to a nice room overlooking the grounds. Breakfast was great value and served in a lovely location. I especially liked being able to walk out into the re-wilded golf course, which should turn into a beautiful nature reserve in future.

Cons:

Hotel is quite difficult to navigate around, as it is sprawling over several buildings. I investigated the gym, but it didn't look appealing (small and unwelcoming), so I didn't use it.

2026-05-12 via Nuitee
D
Darren family_with_children gb
10
Pros:

Always loved room number I. Lovely sized room with a great view over the grounds.

Cons:

The gym could do with a refresh.

2026-05-10 via Nuitee
K
ken solo_traveller gb
9
Pros:

The receptionist was very welcoming and helpful.

Cons:

Nothing

2026-05-10 via Nuitee
A
Adams couple gb
8
Good value for money and lovely staff. Grounds super for dog.
Pros:

Very happy with friendly staff and food very nice

Cons:

Unfortunately the outside of the hotel needs some TLC. Paintwork on windows needs redoing, indeed some windows rotten in parts, sad when inside so nice.

2026-05-09 via Nuitee
N
nathan couple gb
10
2026-05-09 via Nuitee
K
Katie family_with_children gb
10
Excellent
Pros:

Everything the staff was lovely and so helpful and the facility’s was very welcoming and friendly

2026-05-09 via Nuitee
A
Alistair solo_traveller gb
10
2026-05-05 via Nuitee
B
Boocock couple gb
4
2026-05-05 via Nuitee
T
Thomas solo_traveller gb
10
Pros:

Hall garth hotel is amazing the staff are super nice and polite. This is the 3rd time myself and my partner have stayed here and room 2 well what can I say yes the taps in the toilet do turn on by there self and yes you will occasionally hear a womans voice whispering but you do get used to it after a while. Would I stay in any other room now absolutely not. You do get the feeling someone is watching you when you close your eyes to sleep but it's not too bad.

Cons:

There was nothing we did not like the place and location is amazing

2026-05-04 via Nuitee
L
Louise couple gb
5
Very disappointed
Pros:

The location

Cons:

The room was very dated. It was cold and their was lots of maintenance issues in the room and the bathroom

2026-05-04 via Nuitee
A
Ashley solo_traveller gb
10
Always a pleasure
Pros:

Been here loads of times and love it every time that’s why I keep coming back

2026-05-03 via Nuitee
L
liudmyla solo_traveller ua
8
2026-05-03 via Nuitee
G
Gary solo_traveller gb
1
Pros:

Thankfully a refund.

Cons:

I would leave 0 stars if I could.

We checked in and left shortly afterwards due to the condition of the room. There was visible damp/mould around the window and walls, water staining, peeling and cracked paintwork, damaged wood around the window frame, dirty carpet edges, and the room felt poorly maintained throughout.

This was not simply a dated room with character — it felt neglected and unacceptable for paying guests.

Customer service at the hotel was also very poor. When we raised our concerns, we were told we would have to take it up with Booking.com rather than the hotel, which came across as dismissive and unhelpful.

We were also meant to have access to the spa, but were told on arrival that we did not. This was another disappointment and added to the feeling that the stay was not as advertised.

We did not stay and requested a refund through Booking.com. To be fair, the Booking.com representative I dealt with was very helpful and sorted the refund process for me, which I appreciated.

I would not recommend this hotel based on our experience.

2026-05-03 via Nuitee
C
Craig solo_traveller gb
10
Pros:

staff were amazing . Dougie who was on night duty could not of been more helpful.lovely guy.as were the ladies on reception. food was great .rooms were spacious and clean.All in all a great place for a relaxing break.Next time will be booking in for a spa.

2026-05-03 via Nuitee
D
David couple gb
9
2026-04-27 via Nuitee
A
Amie couple gb
8
Pros:

Reception staff in main building were lovely

Cons:

Spa staff were pretty rude

2026-04-23 via Nuitee
M
Marzena family_with_children gb
10
2026-04-23 via Nuitee