Mercure Hotel Plaza Essen

Hotels
•
Mercure
8.6 (1862 reviews)
Bismarckstr. 48-50 , Essen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Excellent location
Cons:
Issues with cleanliness
Language barriers
Parking costs

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness concerns, specifically with towels and maintenance.
Service
8.9
Staff was described as friendly and helpful, despite some language barriers and pressure during busy times.
Location
8.74
The hotel is conveniently located in the city center and easily accessible.
Room Quality
8.59
Rooms were generally comfortable, although some issues with bathroom facilities were noted.
Amenities
8.52
Amenities like the breakfast were well-received; however, the pool and sauna facilities are currently closed.
Value for Money
8.78
Good pricing was commented on, particularly for the quality of breakfast and location.
Food and Beverage
8.43
Breakfast quality received praise, but service issues at meal times were highlighted.
Overall Experience
8.7
Overall positive experiences with good service and location, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:22

Property Description

Convenient Location
This 4-star hotel is conveniently situated just south of Essen city centre, making it a perfect choice for both business and leisure travelers. With easy access to public transportation, major attractions such as Essen Main Station and the Gruga-Halle exhibition centre are just a short ride away.

Modern Comforts
Experience comfort and style in the spacious modern rooms at the Mercure Hotel Plaza Essen. From air conditioning to complimentary WiFi, each room is designed to cater to your every need. Upgrade to a Privilege room for a peaceful stay facing the inner courtyard.

Delightful Amenities
Start your day with a delicious breakfast buffet, unwind at the hotel bar with refreshing drinks and snacks, or enjoy the summer breeze on the terrace. Additionally, the hotel offers convenient parking in a public underground car park for guests.

Book your stay at Mercure Plaza Essen now for a memorable and enjoyable experience!

Important information:

Please note that it is possible to check out early - even before 07:00.

Please note that extra beds for children are only provided upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.6
Based on 1862 reviews
Cleanliness: 8.13
Service: 8.9
Location: 8.74
Room Quality: 8.59
Amenities: 8.52
Value for Money: 8.78
Food and Beverage: 8.43
Overall Experience: 8.7
S
Sureshraj • couple • lk
7
Cons:

The key card to the room didn't work after we went out and came back after checking in. After several failed attempts to open the door, I had to go to reception to get it working again. It seemed the card had stopped working.

2026-07-04 • via Nuitee
C
Chris • solo_traveller • nl
9
Modern standard chain but with good room and excellent staff and breakfast
Pros:

Spacious and wuiet room, standard quality nothing special. What made my stay excellent was the quality of service, very fast chrck in, and the breakfast

Cons:

Everything was fine

2026-06-30 • via Nuitee
A
AnBo • solo_traveller • de
8
2026-06-30 • via Nuitee
R
Roberto • solo_traveller • it
10
2026-06-29 • via Nuitee
I
Iris • solo_traveller • de
10
Pros:

Das Zimmer war sehr geräumig, Ersatzkissen vorhanden, Abdunkelung und Sonnenschutz durch Jalousie war sehr gut, Klimaanlage hat auch bei 40 Grad sehr gut funktioniert.

Cons:

Der Preis des Frühstück ist zu hoch.

2026-06-28 • via Nuitee
A
Antje • extended_group • de
8
2026-06-28 • via Nuitee
C
Christian • extended_group • de
9
2026-06-25 • via Nuitee
A
Arjen • couple • nl
9
2026-06-22 • via Nuitee
U
udo • couple • de
9
2026-06-22 • via Nuitee
R
Rüstü Cagdas • solo_traveller • de
9
Sauberes Essen Stadt Hotel zu Nähe Restaurant Tablo
Pros:

Ich war an diesem Tag im Restaurant Tablo (also neben Tablo) bei einem Weinverkostung mit 5 Gang Menü und wollte dannach kein Auto fahren.
Der Empfang war sehr freundlich. Parkhaus seitlich und von der Tiefgarage kommt man mit Aufzug in Hotel.
Mein Zimmer war sauber. Ich habe kein Frühstück zum mir genommen.
Ich kann dieses Hotel sehr gut weiterempfehlen.

2026-06-18 • via Nuitee
I
Ilaria Alida • couple • it
10
2026-06-18 • via Nuitee
E
Eckhard • couple • de
8
Wieder einmal alles okay, Wir kommen gerne wieder.
Pros:

Alles okay, wir kommen gerne wieder

2026-06-18 • via Nuitee
D
Dejan • solo_traveller • de
9
2026-06-17 • via Nuitee
T
Teichengräber • solo_traveller • de
9
2026-06-16 • via Nuitee
M
MGM • solo_traveller • de
8
2026-06-12 • via Nuitee
M
Melanie • couple • de
7
2026-06-11 • via Nuitee
B
Bangura • solo_traveller • nl
10
2026-06-11 • via Nuitee
B
Bangura • solo_traveller • nl
10
2026-06-11 • via Nuitee
V
Vera • extended_group • de
7
Pros:

Die Fahrräder konnten untergestellt werden.

2026-06-08 • via Nuitee
W
Walter • solo_traveller • de
9
2026-06-07 • via Nuitee