Grand Hotel Parkers

Best hotel we stayed in for a long time. Fantastic service - thoughtful and friendly without being snobbish. Breakfast was included and cooked to order, great avocado toast and poached egg with salmon on toast. Each breadbasket comes with riccie and fiore sfogiatelle pastry and small bites of cakes. Room was thoughtfully designed with make up mirror, great lighting and menu for pillows. Dinner at the restaurant was fantastic, highly recommend the 2 person menu for 137 euros including a tapas style of Naples street food but elevated and small portions and two pastas. Cocktail and wine recommendations were also great. Got several complimentary delicious small items from the chef . On our last day, I left a couple of items in the room by accident- hotel packed them up and sent it to our luggage in storage. Seamless delightful service . Worth every Euro ! Also a historic hotel ! Enjoyed the movie posters in the saloon.

The hotel is housed in a beautiful building and offers stunning views from both the rooms and the restaurant. Breakfast was very good and well assorted, and the staff was consistently kind, attentive, and helpful in accommodating every request.
There were, however, a few aspects that did not fully meet five-star expectations. The bathroom was not perfectly clean upon arrival, as there was hair left in the shower. When we arrived, no one was present at the entrance to assist with luggage, which was challenging as we were traveling with a baby, although the staff quickly stepped in and were very helpful once they realized guests had arrived.
The restaurant, while set in an elegant environment, felt overpriced for the quality of the food served. The lasagna and vongole were average, and in a city like Naples where excellent cuisine is the norm similar dishes can easily be found elsewhere at a much better value.

Our stay at the Grand Hotel Parker's was the most amazing experience we have had in Italy, from the hotel location and views, the beautiful suite, the breakfast on the terrace, the drinks and meals we had at the Bidder Terrace, the interaction we had with all the staff, everyone was amazing and so welcoming.

Outstanding beautiful hotel. Historical, such beauty, top service, room was gorgeous. Staff were overly friendly. Roof Top restaurant view of the Naples was perfect along with the food. A must stay if you are looking for high quality in Naples, Italy

Gorgeous property, outstanding service, beautiful rooms and a rooftop view that is stunning. Service is their speciality. Class act!!

Great staff and location…and very good restaurants. The decor is classic “old” Italian but in pristine condition. Wonderful views. If you can afford the “Honeymoon” suite then book it!

I absolutely loved my time at Grand Hotel Parker’s!
From the moment I arrived, the staff made me feel so welcome - friendly, attentive, and always ready to help with a smile.
The hotel itself is beautiful, full of classic charm and elegance, and the view over the Bay of Naples is simply breathtaking.
My room was spacious and spotless, with every detail thoughtfully arranged. Breakfast felt like such a treat - fresh pastries, delicious coffee, and the best view to start the day.

Everything about my stay was seamless: the service, the atmosphere, and the overall experience were all five-star.
If you’re heading to Naples and want to feel both pampered and at home, this is the place to stay!

Faultless, that one word says it all. Great location, impeccably clean and everyone we dealt with at the hotel couldn't have been more friendly, kind and gracious; nothing was too much trouble.

The hotel itself is great. Beautiful and away from busy downtown Naples. The staff is excellent - especially Marco the Concierge! But the front desk team is also quite nice and very helpful. The breakfast is outstanding and everyone is so very accommodating. The reason for the 4* review is the room itself. There were areas that needed a bit of paint. And the bathtub/shower is problematic as others have mentioned. It’s is very difficult to regulate the water temperature and the tub does not drain during a shower. Hard to imagine that this cannot be fixed.
Still - it is easy to recommend this wonderful hotel as the issues are inconvenient but not enough to override the upsides of this property

We found the Grand Hotel Parker’s every bit as exceptional as we had hoped. Excellent and attentive services. We also found the restaurants on the floor to be of high quality. The room was cleaned thoroughly and on-time every day. We also took one evening to eat at George and the tasting menu was exceptional. Lastly, excellent and friendly concierges who were a real pleasure to consult.

Rooms and amenities very disappointing. Hotel reception staff was lacking in ability to correctly book reservations for dinner .

This review is mostly negative for two reasons: A simple five minute shower would overflow the shower floor. You are left standing in a inch of water under slippery conditions. The carpeting showed staining throughout our bedroom: avoid Room Number 521, first room off the elevator. Next, the 5th floor hallway had water leaking down the walls in two areas, leaving water on the marble floor and stains on the walls. During our 5 night stay, nothing was done to correct the problem. The best part of the stay was the 6th floor breakfast. But after the 2 day, you realize that you don't need all that food and the Etagere of yogurt, fresh fruit, butter&honey, rolls&bread, and pizza, and 5 types of pastries. It is all too much. You have your choice of pillows, which again is over the top. The location is up and walking 'down' into the Centro Storico' will take over 30 minutes. The closest Metro is Piazza Amedo (Line 2) and about ten minutes away. If it had not been for a packaged deal from Delta Airlines, I would not pay the price of over $600.00 per night to stay here.

A wonderful hotel with great staff and lovely rooms. Impeccable service and a fabulous location. The terrace bar must be the best in Naples.

Amazing staff, incredible views, tasteful decor.

We needed to stay overnight on our way to the airport before flying back to the US after spending 6 weeks in France and Italy. We were pleasantly surprised with the service and accommodations at the Grand Hotel. What a great find and we will make sure to stay for more than one night on our next trip in Italy.

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What a wonderful stay we had here. Beautiful room, amazing view of mount Vesuvius, Sorrento, Capri and the bay of Naples.
The staff were so friendly and helpful. Especially Marco & Vincenzo who helped us book trips to Pompeii, Ercolano and Mt Vesuvius and we always had a good time in their company. The hotel is spotless and beautifully decorated. The breakfast is delicious and the staff are very friendly and attentive in the restaurant. Especially Teresa.

What a phenomenal stay!

We were celebrating our wedding anniversary so we splurged and got honeymoon suite. .. .what a great room!

This is the best hotel to stay in Naples without a doubt! Everyone is so friendly and service oriented. The concierge Marco and Giovanni are amazing! Both are witty, lively and so helpful.

We also dined at their restaurant George (amazing gastronomic treat) and had drinks at their amazing rooftop bar and bar lounge.

We had an amazing stay and cant wait to come back!

Extremely friendly front desk and exceptional concierge

The hotel offers splendid views over the bay of Naples. The concierge booked us a fantastic guide. The rooms are small and not well designed. The concierge, valet parking and housekeeping staff were efficient and kind. Bar staff was slow and ignored us. Room fridge was warm, it was needed for medication which was then taken to the restaurant. Very uncomfortable. We asked for the ice pack to be frozen and it got lost. When showing obvious distress we were shown no empathy from the receptionist who proceeded to present us with the bill so she could carry on with the next person checking in. Overall an upsetting experience in Naples where everyone else met us with kindness and generosity. The city is well worth a visit. We will not come back to this hotel.

We received a bottle of wine upon arrival. Lovely!