The Cliff Bay

Hotels
Porto Bay Hotels & Resorts
9.8 (117 reviews)
Estrada Monumental 147, Funchal, 9004-532 , Funchal , PT

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great views
Impeccable service
Wonderful amenities
Gorgeous facilities

Categories

Cleanliness
9.93
Absolutely gorgeous and clean facilities.
Service
9.9
Very friendly staff and impeccable service.
Location
9.94
Good location with amazing views.
Room Quality
9.89
Excellent rooms and great upgrades.
Amenities
9.92
Wonderful property & amenities.
Value for Money
9.38
10/10 Cliff Bay! Highly recommend.
Food and Beverage
9.43
Food was good at all restaurants and great wine selection.
Overall Experience
10
Fantastic experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:37

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages, body treatments, and facials at our spa, then soak in the outdoor pool or relax in the indoor pool and spa tub.

Culinary Delights and Entertainment
Savor international cuisine at Il Gallo d'Oro, or opt for 24-hour room service. Unwind with a drink at the bar/lounge or by the poolside bar.

Convenience and Comfort
Enjoy complimentary Wi-Fi, concierge services, and babysitting. With a business center, 24-hour front desk, and event space, we cater to all your needs.

Find yourself on the waterfront at The Cliff Bay. Book now and immerse yourself in luxury near top attractions like CR7 Museum and Funchal Farmers Market.

Important information:

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.8
Based on 117 reviews
Cleanliness: 9.93
Service: 9.9
Location: 9.94
Room Quality: 9.89
Amenities: 9.92
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 10
S
Susan friends
10
Pros:

Gorgeous property and amenities. ‘Make dinner reservations early as restaurants fill.

2025-09-30 via Nuitee
B
Balvinder partner
10
Pros:

Hotel was great. Very friendly staff. Food was good at all restaurants

2025-09-24 via Nuitee
R
Raad
10
Pros:

Well maintained, good location with amazing views and great service

2025-09-07 via Nuitee
D
Dalia partner
10
Pros:

Wonderful property & amenities

2025-09-06 via Nuitee
N
Nate partner
10
Pros:

Fantastic

2025-09-01 via Nuitee
G
Gary
10
Cliff Bay - Top of the Line
Pros:

Cliff Bay is an excellent hotel. The rooms, service, happy hour, breakfast, pool, spa… all great.

2025-08-10 via Nuitee
J
jaz
10
Pros:

Great place

2025-08-03 via Nuitee
J
Jasmine partner
10
Pros:

Absolutely gorgeous and clean facilities, pools, rooms, and dining. I highly recommend the half board option, the food and service was impeccable. The staff was gracious enough to upgrade our room as a celebration for a HUGE job promotion I had just received (and the reason for my trip). Can’t recommend this place enough. The demographic is a bit older but my fiance and I expected this. The sites poolside were breathtaking and there were plenty of places to sit. Great wine selection and the menu at the main restaurant changed nightly making it so we never got bored. 10/10 Cliff Bay!

2025-07-27 via Nuitee
S
Sheri friends
10
Pros:

The Resturant was too expensive and charged for water.

2025-06-23 via Nuitee
C
Christopher J Hart and Craig partner
10
Pros:

Impeccable in every way!

2025-06-17 via Nuitee
C
Carlos
10
Pros:

Great hotel, fantastic service. Highly recommended.

2025-06-07 via Nuitee
D
Derek partner
10
Pros:

Beautiful property. Great location. Kudos to Marla at the front desk. So kind and helpful.

2025-05-28 via Nuitee
M
Makenzie partner
10
Pros:

Beautiful, access to the ocean, great location, great staff

2025-05-27 via Nuitee
J
Jennifer partner
10
Pros:

We paid for an ocean view room that came with either a king or twin bed. We were celebrating our 15 year wedding anniversary so before we went I sent them a message asking if we could have the king bed with a great view of the ocean. To my surprise they put us in the most beautiful suite, a gesture that was kind and beautiful but not expected at all. Such a fun surprise and made for an amazing experience at the Cliff Bay hotel for our first time in Madeira.

2025-05-18 via Nuitee
T
Timothy partner
10
Pros:

Fantastic resort

2025-05-18 via Nuitee
D
David Peter partner
8
Pros:

We were expecting the WOW factor, and the lobby did not disappoint on arrival, however when we arrived at our room, it was clean but a bit tired and could do with refurbishing. The fridge did not work very well and there was no ice maker. We raised this and were told that we could get ice from room service. A bit of a pain so we went to get the ice from the bar. Also it would have been good to have fresh milk for tea & coffee instead of little cartons. The food was very good, we ate in the Rose Garden one night and Avista Mediterranean another night. The food by the pool was disappointing. We would return but there are other hotels to try near by.

2025-05-16 via Nuitee
E
Emma partner
10
Pros:

The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.

2025-05-13 via Nuitee
B
Brodie family
10
Pros:

Wonderful.

2025-03-16 via Nuitee
S
Sally partner
10
Pros:

Amazing hotel - such friendly staff and beautiful views.

2025-01-06 via Nuitee
R
Ron partner
10
Pros:

Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.

2024-12-02 via Nuitee