The Hillcrest Hotel

Hotels
6.8 (1156 reviews)
Cronton Lane , Widnes , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
4.94
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and hair in the bed.
Service
8.41
Staff were mentioned as friendly and helpful, although some organizational issues were noted.
Location
7.95
Location was generally positive, cited as good for commuting.
Room Quality
5.9
Several issues with room quality such as uncomfortable mattresses and worn furnishings.
Amenities
5.93
Limited mentions of amenities; some essential facilities were noted as missing.
Value for Money
7.39
Given the concerns raised, the value for money was seen as below average.
Food and Beverage
6.94
Breakfast was mentioned as decent but not exceptional.
Overall Experience
6.91
General experience was disappointing with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:09

Property Description

Convenient Location: Located near Chester, Manchester, and Liverpool, the Hillcrest Hotel offers easy access to major cities and airports via nearby motorways.

Dining Experience: Enjoy a drink and traditional British cuisine at Nelson's Bar & Kitchen, or savor breakfast at Cu restaurant, named after the element copper.

Versatile Event Spaces: With 3 meeting rooms and the ability to host weddings and conferences, the Hillcrest Hotel provides a friendly atmosphere for various functions.

Experience comfort and convenience at the Hillcrest Hotel - book now for a memorable stay!

Important information:

For group bookings of 9 people or more, different policies will apply. Please note that guests can only book a maximum of 9 rooms per booking.

All rooms are strictly nonsmoking. A fine will be charged for signs of smoking in the hotel.

The hotel often caters for weddings and functions at weekends. A late night disco (until 00:30) is in place on most Friday and Saturday nights during the wedding season. Please be aware of this when booking your accommodations.

Please note, during the Christmas period, food service will be restricted and limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 1156 reviews
Cleanliness: 4.94
Service: 8.41
Location: 7.95
Room Quality: 5.9
Amenities: 5.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 6.91
E
Eddy • solo_traveller • us
9
Nice Place to Stay
Pros:

Comfortable bed and pillows, good wifi, free parking.

Cons:

Hot water in the shower was very touchy. If I turned it too much it was scalding hot, when I turned it back it was freezing cold. There was a millimeter of turning the knob where I was able to shower with the water.

2026-06-06 • via Nuitee
R
Roby • solo_traveller • gb
8
Helpful and friendly
2026-06-05 • via Nuitee
E
Eoin arron • family_with_children • gb
1
Pros:

Not happy

Cons:

Not happy

2026-06-05 • via Nuitee
H
Hana • solo_traveller • gb
10
Nice hotel, can only recommend
Pros:

The room was nice, lovely view, staff was pleasant, really good value for money.

Cons:

Nothing really, it's a lovely budget hotel so things are as expected, compared to other places this one is really nice.

2026-06-05 • via Nuitee
S
Steven • couple • gb
8
2026-06-04 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Helpful staff

2026-06-04 • via Nuitee
S
Steve • solo_traveller • gb
9
Pros:

Really nice staff

2026-06-04 • via Nuitee
B
Bailey • solo_traveller • gb
10
Pros:

Very comfortable and clean close to local amenities lovely staff.

2026-06-04 • via Nuitee
R
Ryan • solo_traveller • gb
10
2026-06-04 • via Nuitee
J
James • couple • gb
1
2026-06-04 • via Nuitee
M
Masenga • solo_traveller • gb
6
Pros:

The staff were friendly and responsive

Cons:

The initial room was dirty, however we were moved to a better room

2026-06-04 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-06-01 • via Nuitee
D
Deborah • family_with_children • gb
5
We chose to drive home rather than stay. Rooms just not appealing.
Cons:

The rooms were not as clean as they could be- there was hair all over the floor. The bathroom ws ok but again, needed a good, deep clean. There were scuffs and marks on walls. The room door was hard to open. No food was available after 8pm- not great.

2026-06-01 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-06-01 • via Nuitee
B
Becki_Ridgway • solo_traveller • gb
1
Rubbish
Cons:

Shower did not work
Bathroom dirty
Air fryer in room dirty
Not enough for breakfast
Staff rude
Noisy people in room next to us
Banging doors all night .

2026-05-31 • via Nuitee
R
Richard • solo_traveller • gb
1
Pros:

Breakfast was good

Cons:

My room had no fridge which I paid for. Toilet in room 27 didn't flash well. Children were running on the corridor at night disturbing

2026-05-31 • via Nuitee
A
Arianna • couple • gb
10
2026-05-29 • via Nuitee
R
Roberts • solo_traveller • gb
8
2026-05-29 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-05-29 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-05-29 • via Nuitee