The Hillcrest Hotel

Hotels
6.8 (948 reviews)
Cronton Lane , Widnes , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
4.94
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and hair in the bed.
Service
8.41
Staff were mentioned as friendly and helpful, although some organizational issues were noted.
Location
7.95
Location was generally positive, cited as good for commuting.
Room Quality
5.9
Several issues with room quality such as uncomfortable mattresses and worn furnishings.
Amenities
5.93
Limited mentions of amenities; some essential facilities were noted as missing.
Value for Money
7.39
Given the concerns raised, the value for money was seen as below average.
Food and Beverage
6.94
Breakfast was mentioned as decent but not exceptional.
Overall Experience
6.91
General experience was disappointing with multiple issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 03:09

Property Description

Convenient Location: Located near Chester, Manchester, and Liverpool, the Hillcrest Hotel offers easy access to major cities and airports via nearby motorways.

Dining Experience: Enjoy a drink and traditional British cuisine at Nelson's Bar & Kitchen, or savor breakfast at Cu restaurant, named after the element copper.

Versatile Event Spaces: With 3 meeting rooms and the ability to host weddings and conferences, the Hillcrest Hotel provides a friendly atmosphere for various functions.

Experience comfort and convenience at the Hillcrest Hotel - book now for a memorable stay!

Important information:

For group bookings of 9 people or more, different policies will apply. Please note that guests can only book a maximum of 9 rooms per booking.

All rooms are strictly nonsmoking. A fine will be charged for signs of smoking in the hotel.

The hotel often caters for weddings and functions at weekends. A late night disco (until 00:30) is in place on most Friday and Saturday nights during the wedding season. Please be aware of this when booking your accommodations.

Please note, during the Christmas period, food service will be restricted and limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 948 reviews
Cleanliness: 4.94
Service: 8.41
Location: 7.95
Room Quality: 5.9
Amenities: 5.93
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 6.91
W
Weare • couple • gb
1
2026-02-14 • via Nuitee
J
Jonathan • couple • gb
9
2026-02-13 • via Nuitee
C
Chris • couple • gb
6
2026-02-13 • via Nuitee
R
Rebekka • couple • gb
7
Friendly staff, comfortable stay
Pros:

Staff were friendly, bed comfortable. We had an issue with our first room as could smell cigarette smoke in the corridor but the staff were really helpful and gave us a different room with no problems

Cons:

Interesting digital door locking system with code but really hard to turn and pull the door knob as it’s so smooth. Would be difficult for anyone with dexterity issues. Would recommend that property out additional handles inside the rooms to ensure people can pull open the door

2026-02-12 • via Nuitee
J
Jason • couple • ie
7
2026-02-11 • via Nuitee
E
Elvis • couple • gb
6
2026-02-11 • via Nuitee
T
Tony • solo_traveller • gb
10
Great Place
Pros:

This place is amazing. Ive had to stay here a few times. The last time was very last minute. Not only was it a reasonabke price the kind lady at reception had recognised my name and put me in my favourite room. This place will always be my go to hotel. Thank you so much for another warm reception and comfortable stay. Top Class as always.

2026-02-08 • via Nuitee
K
Kieran • couple • gb
3
2026-02-08 • via Nuitee
C
Carole • extended_group • gb
6
Cheap & convenient for our short stay. Most staff pleasant and helpful except for man on duty Friday night!
Pros:

We were attending a cremation at the nearby cemetery so convenient location

Cons:

Groups of noisy youths congregated outside in seating area. Although refurbished the bathrooms needed more attention.

2026-01-31 • via Nuitee
R
Robert • solo_traveller • gb
1
2026-01-31 • via Nuitee
A
Adam • family_with_children • gb
3
Ideal location
Pros:

Location was ideal for the purpose of my stay

Cons:

Smell of cigarette smoke throughout the corridors of the hotel and not a stale smell a very fresh smell. Dirty boxer shorts still hanging on the radiator when I first enter my room.

2026-01-31 • via Nuitee
E
Elaine • couple • gb
10
2026-01-30 • via Nuitee
J
Jamie • couple • gb
10
2026-01-30 • via Nuitee
S
Sean • solo_traveller • gb
8
2026-01-30 • via Nuitee
K
karls • solo_traveller • gb
7
2026-01-30 • via Nuitee
K
Karen • couple • gb
10
2026-01-29 • via Nuitee
S
Sean • couple • gb
6
Decent stay would stay again for a nice and reasonably priced night away
Pros:

Very clean, comfortable bed and nice space. The staff were really helpful on where to go.

Cons:

Rooms a bit cold, hot water wasn’t working when I stayed and the bar was lovely but dead in terms of atmosphere.

2026-01-29 • via Nuitee
N
Neil • solo_traveller • gb
10
I will be staying again for sure
Pros:

Great night away for work , plenty of parking and friendly staff

2026-01-28 • via Nuitee
C
Chris • solo_traveller • gb
4
"Passable" but I don't think I would stay again, I'd pay extra for more luxury and cleanliness.
Pros:

The Hotel facade looks fine, and the foyer and reception areas are fine, but once you pass the reception area everywhere looks like it needs a clean or a lick of paint. The corridor to the room was nice and modern, but the room and the bathroom definitely needed a facelift. The staff were friendly enough, but I didn't really have too much interaction with them. This is a real budget hotel given the price, so I guess the modernisation is to be expected, I just wanted to leave an honest review.

Cons:

Paint peeling from the wall and chips in the paintwork. The room just didn't have that "clean" feel to it. The lift felt dirty and in need of a good scrub too. As previously stated, this is a budget hotel given the price, but these things are easy to rectify in my opinion.

2026-01-27 • via Nuitee
N
Natalie84 • family_with_children • gb
10
Pros:

Haven't been for years the interior is lovely staff lovely

Cons:

No heating in room

2026-01-26 • via Nuitee