Rhinefield House Hotel

Hotels
9.1 (1079 reviews)
Rhinefield Rd , Brockenhurst , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and stunning grounds
Spacious, comfortable and clean bedrooms
Heated pool and attractive outdoor spaces
Peaceful, scenic setting ideal for walks
Friendly and helpful reception staff
Dog-friendly accommodation
Cons:
Frequent slow service and understaffed bars
Occasional unfriendly/overworked staff attitude
Dessert portions small and seen as overpriced
Not enough loungers by the pool
Some areas/interior felt a little tired
Conservatory area can be uncomfortably hot

Categories

Cleanliness
9.5
Multiple reviews note very clean rooms and comfy beds; overall cleanliness described positively.
Service
8.2
Repeated comments about slow service, understaffed bars and some staff appearing overworked or disengaged; a few mentions of friendly reception staff.
Location
9.8
Many reviewers praise the fabulous location in the New Forest, stunning grounds and peaceful, scenic setting.
Room Quality
9.4
Bedrooms described as big, comfortable and luxurious by several guests, with spacious rooms and good bed quality.
Amenities
9.3
Positive mentions of a heated pool, extensive grounds and spa facilities (some guests did not use the spa); minor issues noted such as not enough pool loungers and a hot conservatory.
Value for Money
8.6
Some comments that certain items (e.g., desserts) felt overpriced and rooms are at a premium, indicating slight reservations on value.
Food and Beverage
8.4
Food quality (desserts) is generally praised but portions/pricing and slow bar/restaurant service (especially outdoor/terrace service) were common complaints.
Overall Experience
9.6
Overall stays described as relaxing and enjoyable with beautiful grounds and friendly reception staff, though marred occasionally by slow service or tired interiors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:32

Property Description

Luxurious Accommodation
Experience a stay in the grand Rhinefield House Hotel, a historic country house with sumptuous 4-star bedrooms equipped with modern amenities and elegant bathrooms for ultimate comfort.

Award-Winning Dining
Indulge in culinary delights at the Armada Restaurant, serving creative dishes made from fresh local produce and holding 2 AA Rosettes. Enjoy traditional afternoon teas in the elegant lounge or opt for al fresco dining at the Brasserie's terrace.

Relaxation and Recreation
Unwind in the spa's crystal steam room, spa bath, and pools, or stay active in the modern gym and tennis courts. With 40 acres of grounds to explore, including an ornamental garden, this Gothic gem offers a perfect blend of relaxation and leisure.

Book now to immerse yourself in the charm of Rhinefield House Hotel and create unforgettable memories in the heart of the New Forest.

Important information:

Please note that bookings made on flexible terms need to be canceled by 12:00 on the day before arrival; bookings made on prepayment terms are nonrefundable and non-changeable.

Guests are advised to reserve a table in the restaurant before arrival in order to avoid disappointment.

Rhinefield House Hotel hosts weddings and celebrations throughout the year. The hotel management makes every effort to ensure that disruption is kept to a minimum.

Please note that for rates including dinner, a GBP 35 dinner allowance per person is offered. This does not include a 3-course meal.

When booking for more than 6 people, different policies and additional supplements may apply.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

9.1
Based on 1079 reviews
Cleanliness: 9.5
Service: 8.2
Location: 9.8
Room Quality: 9.4
Amenities: 9.3
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.6
I
Igor Sumbaev solo_traveller gb
7
Pros:

Amazing place, very clean, comfy room, amazing dog friendliness

Cons:

Staff attitude towards guests. I believe there should have been a wedding party, so morning breakfast gave a strong feeling of not being welcome and being pushed out...

2026-08-08 via Nuitee
A
Annette family_with_children gb
5
Disappointing but with a revamp and modernise this has potential
Pros:

Greta location and huge potential

Cons:

It’s tired and the staff are overworked and not engaged enough.

2026-08-08 via Nuitee
L
Loraine couple gb
9
Our stay was relaxing and enjoyable.
Pros:

Hotel and grounds very scenic and peaceful location.

Cons:

Service was a bit slow on our first night due to technical issues.

2026-08-08 via Nuitee
V
Van der Reysen solo_traveller be
8
2026-08-06 via Nuitee
Y
Yuqin couple gb
10
2026-08-04 via Nuitee
H
Harinder couple gb
6
2026-08-03 via Nuitee
C
Cassandra couple gb
10
2026-08-03 via Nuitee
H
Harriet couple gb
6
2026-08-02 via Nuitee
Y
Yousuf solo_traveller sa
9
2026-08-02 via Nuitee
E
Emma couple gb
8
A Nice Place x
Pros:

The Rhinefield House hotel is situated in the middle of the New Forest, the grounds are stunning and vast. There are also some beautiful forest walks within walking distance of the hotel. Unfortunately, we didn’t leave ourselves enough time to experience the spa facilities. The staff on reception (Ly and Tom) were so lovely and friendly, really nice people and very helpful. The staff in the conservatory restaurant were also very pleasant to talk to.

Cons:

There are a couple of minor things that stood out to us during our stay:

1) The bar area were short staffed which meant that we had a very long wait for our drinks (more than 30 minutes)

2) As part of our dinner in the conservatory, we had dessert. Although the desserts were very nice, the portion sizes were small and there wasn’t much to it in terms of the wow factor…. Definitely not worth the £9 each that we paid (sorry!)

2026-07-23 via Nuitee
M
Marlou couple nl
9
2026-07-22 via Nuitee
S
Sarah couple gb
8
Beautiful hotel in lovely location
Pros:

Fabulous location and a lovely hotel set in beautiful grounds. The reception staff were friendly, welcoming and helpful.

Cons:

My only criticism: very slow outdoor terrace bar service at 5pm on a sunny afternoon when many people were wanting drinks outside and we were not able to order from the bar. We waited 20 mins and then had to go back to the bar to ask for service.

2026-07-22 via Nuitee
F
Fran couple gb
9
A wonderful trip down memory lane, celebrating our Ruby wedding anniversary in a beautiful hotel where we had our weddin
Pros:

Fabulous location, beautiful surroundings. Peaceful vibe.

Cons:

Service quite slow, though staff very lovely

2026-07-22 via Nuitee
L
Leigh solo_traveller gb
7
Nice setting, helped by the weather making pleasant stay.
Pros:

Grounds and outside space is lovely and there is plenty of it. This is great if you are there when it's warm and sunny. Approach is stunning as well. The quality internally is ok which reflects in it's multi-use history. Room was very nice although I have stayed in a lot of hotel rooms equally nice that weren't at such a premium. However it was a nice room

Cons:

I think some of the staff may have been under a little pressure as bar staff with the exception of one lovely girl seemed a little grumpy or terse, but this may have just been our initial experience.

2026-07-21 via Nuitee
D
Daniel solo_traveller gb
10
2026-07-21 via Nuitee
K
Karen solo_traveller gb
7
Pros:

Nice facade and grounds. Bedrooms were big and beds were big and comfy.

Cons:

Not enough loungers by the pool. Felt a little tired on the inside corridors. Staff were very friendly and accommodating but service was very slow.

2026-07-20 via Nuitee
T
Tim couple gb
9
2026-07-19 via Nuitee
L
Lynn family_with_children gb
10
2026-07-19 via Nuitee
A
Andrea solo_traveller gb
9
Well worth it and hopefully we’ll be back.
Pros:

Beautiful property in beautiful surroundings

Cons:

Very slow bar service and evening restaurant service. Should have child-free times in the pool.

2026-07-18 via Nuitee
G
Graham family_with_children gb
10
2026-07-18 via Nuitee