Rhinefield House Hotel

Hotels
Handpicked Hotels
8.8 (122 reviews)
Rhinefield Road, Brockenhurst, England, SO42 7QB , Brockenhurst , GB

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Magnificent historic building
Friendly staff
Fantastic views
Cons:
Noisy guests
Facilities not open
Cold breakfast served

Categories

Cleanliness
8.3
There is recent evidence of cost cutting, which may affect cleanliness.
Service
9.8
Staff were described as amazing and attentive, with particular praise for breakfast service.
Location
9.8
The hotel is located in a beautiful forest setting, providing a peaceful environment.
Room Quality
8.8
Superior room was lovely, but some mentioned noise issues from other guests.
Amenities
7.8
Several facilities were closed without notification, impacting overall satisfaction.
Value for Money
7.3
Guests expressed concerns about the cost in relation to the experience provided.
Food and Beverage
9.3
Food was praised, with a range of dining options available.
Overall Experience
9.3
A generally positive overall experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:48

Property Description

Escape to the enchanting Rhinefield House Hotel, where timeless elegance meets unrivaled comfort in the heart of nature.

Indulgent Spa Experience
Unwind at our rejuvenating spa, offering a variety of massages, body treatments, and facials designed to pamper you after an adventurous day.

Luxury Amenities
Enjoy our state-of-the-art indoor pool, health club, and sauna—perfect for relaxing after exploring the nearby New Forest. Stay connected with complimentary Wi-Fi and toast to your holiday at our chic bar/lounge.

Gourmet Dining
Savor culinary delights at The Conservatory or enjoy 24-hour room service to indulge in a meal from the comfort of your room. Don’t miss our complimentary full breakfast served daily!

Book your stay at Rhinefield House Hotel today for an unforgettable escape!

Important information:

  • The seasonal pool will be open from May 01 to September 30.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Green Tourism Program

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 9.3
Overall Experience: 9.3
N
Nichola couple gb
7
2026-06-04 via Nuitee
A
andrea couple gb
7
Relaxing but lacking in je ne se quoi
Pros:

Breakfast.(with reservations as day 1 and day 1 were not consistent); staff in general were professional and personable. General setting of facility and its history, grounds, environment

Cons:

Lack of understanding of our reason for choosing R H...no recognition of my b'day...no welcome drink/flower (we are not NEW clients)...unclean spaces, poor facilities in gym area, arrogant receptionist, unfriendly attitude, agist....

2026-06-04 via Nuitee
T
Tamas couple gb
9
2026-06-03 via Nuitee
A
Angie family_with_children gb
9
An excellent stay overall and we look forward to returning.
Pros:

It was very hot the half term week so we wanted a hotel with a pool and the pool at the hotel was excellent. We had the chance to enjoy the gardens and the areas outside which were delightful. The room was very comfortable and we had a great time, breakfast was great too. Good parking for those arriving with their own car, much appreciated.

Cons:

Constructively speaking, and something that could be looked into would be the breakfast service as it took quite long. They only do it a la carte for hot food, and it was a busy day, so it took a while to get through everybody at the restaurant. Some items like pastries were on display, but very limited. Some thought could be given on how to make breakfast service a bit faster, perhaps some more items should be on display, things that are easy to keep on a buffet style without compromising the quality, usually elements of an English breakfast are not so hard to be kept like that, or a granola. That would already deal with a portion of clients.

2026-06-02 via Nuitee
J
James couple gb
9
2026-06-01 via Nuitee
B
Brian couple gb
10
Very restful stay and good food
Pros:

Excellent breakfast
Excellent food in your restaurant

Cons:

Nothing

2026-06-01 via Nuitee
A
Asma Yasmin family_with_children gb
9
Lovely weekend with great staff and beautiful surroundings
Pros:

The staff were exceptional, they elevated the whole experience and made it memorable. Beautiful grounds and lovely swimming pool.

Cons:

The restaurant experience was lovely but unfortunately the food was not a good standard. I would not eat there again.

2026-06-01 via Nuitee
J
Jean-François couple gb
9
2026-05-31 via Nuitee
F
Feifei family_with_children gb
9
We thoroughly enjoyed our family time; the accommodation and food were both excellent.
Pros:

The service was excellent, and the facilities and environment were first-class.

Cons:

The swimming pool water wasn't very clean.

2026-05-31 via Nuitee
S
Sarah family_with_children gb
9
2026-05-31 via Nuitee
J
Joanna family_with_children be
10
Exceptional hotel in a beautiful setting.
Pros:

This hotel is quite special. Set in beautiful surroundings and very well appointed throughout. This isn't a typical hotel, the setting is exceptional, the food was top and the staff couldn't have been more accommodating. The room we had was lovely and the bed and sheets were probably the most comfortable I've stayed in at a hotel. They go the extra mile here.

Cons:

Nothing.

2026-05-29 via Nuitee
M
Micaela couple gb
10
Beautiful hotel and getaway
Pros:

Everything but particularly the instalations: the big garden, the pool, the food was great as well

Cons:

I would have liked to have a snack bar or some snacks available for the afternoon

2026-05-29 via Nuitee
C
Charlotte couple gb
9
Stunning location and hotel grounds.
Pros:

Hotel grounds- ponds, gardens, fountains. Old exterior building of the hotel. Beautiful setting in forest.

Cons:

Communal downstairs toilets, in need of repair/ refurbishment

2026-05-29 via Nuitee
C
Carly family_with_children gb
9
Pros:

Beautiful setting

2026-05-29 via Nuitee
S
stephen couple gb
10
Great location, buildings, staff and restaurant
Pros:

everything; Great location, buildings, staff and restaurant

Cons:

nothing

2026-05-28 via Nuitee
E
elaine extended_group gb
9
Pros:

Amazing garden with pools and fountains. Could walk straight into New Forest. Deer came into grounds.

Cons:

Rather limited menu

2026-05-28 via Nuitee
D
David family_with_children us
10
Wonderful place that checks all the boxes.
Pros:

It is in very beautiful location, the facility is one of a kind and the staff was exceptional.

Cons:

The food service tended to be a slow for a property of this caliber

2026-05-27 via Nuitee
A
Alexandre family_with_children fr
9
Un très beau moment
Pros:

Très bel endroit. Confortable et chic. Parfaitement placé. Petit déjeuner bon et copieux. Piscine agréable.

Cons:

Manque de choix au restaurant casual. Manque de transats autour de la piscine

2026-05-27 via Nuitee
M
Muhammad solo_traveller gb
10
Pros:

Visited to celebrate wife's birthday with my 7 month old. Was made to feel very welcome and looked after incredibly well by Brandon during both dinner and breakfast service. Lovely little surprise card and decorations from the housekeeping service as well- very kind! Surrounded by beautiful scenery and amazing walks. The grounds within Rhinefield also took more time than we'd anticipated as there were so many beautiful spots. Definitely recommend.
Ps. We were lucky to see the deers right from our window!

2026-05-26 via Nuitee
N
N couple gb
9
2026-05-26 via Nuitee