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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Designated smoking area
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Shared lounge/TV area
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Lockers
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Higher level toilet
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Paid WiFi
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shallow end
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Steam room
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Fitness/spa locker rooms
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Breathtaking Views
Situated in downtown Vancouver, our 31-story hotel offers stunning views of the North Shore Mountains and Vancouver Harbour.
Luxurious Amenities
Enjoy a 52-foot indoor pool, fully equipped gym, and floor-to-ceiling windows in our guest rooms. Free WiFi, a flat-screen TV, and coffee-making facilities ensure a comfortable stay.
Delightful Dining
Indulge in international cuisine at the on-site Show Case Restaurant and Bar, or opt for room service for a cozy night in.
Book now to experience the perfect blend of luxury and convenience at Vancouver Marriott Pinnacle Downtown Hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
The property has an excellent location- close to convention centre and harbour.
The reception was not professional and not the mark of hospitality expected of the brand.
The hotel is conveniently located for the waterfront near Canada Place. While it may think of itself as a 5 star property it does live up to 5 star expectations. For instance, the hotel has an executive lounge for people with Marriott status or who pay for the more expensive rooms but one must climb 13 steps to reach it. When I asked at the front desk how handicapped people could access the lounge I was told they could be brought up by a limited access elevator and enter through the food prep area. The breakfast choices were slightly better than what one finds in one of Marriott’s roadside motels. The lounge is also too small for the number of people who want to use it. The hotel’s restaurant serves good food but has a very limited menu. The public facilities (restrooms, etc) need to be refurbished. They are showing their age. Our room, on the 27th floor, has been modernized, but not wisely. Very little room for unpacked clothing and almost no counter space in the bathroom. The provided robes were made of some kind of synthetic material. They were certainly not bathrobes, although they were larger than most hotel robes we have experienced. Towels were not large enough and a bit thin.
Staff were uniformly friendly. Housekeeping was good. We probably would not stay there again if we visited Vancouver again.
The property was great. It was clean, modern, and had good food. The staff was also amazing, and always willing to accommodate us, especially the housekeeping I believe the woman who cleaned our room was named was Yordanos. She was very kind and tidied up our rooms very well and left everything neat!
Nothing, everything was great.
Location excellent. Buffet breakfast was standard, more variety would be attractive.
Not getting a printed departure receipt of my total bill.
The staff were excellent & the restaurant was amazing. They were very friendly & attentive. I would stay there again.
Nothing at this point.
We recently stayed 2 nights in a harbour view room on level 30. The room was a good size and in great condition being recently renovated. The bed was comfortable and the room was pretty quiet for sleeping. We had wonderful views of Stanley Park and the harbour. There are plenty of lifts so we didn't ever have to wait long (even though the hotel was super busy) and they were very fast too. All staff we encountered were very friendly, helpful and efficient. We ate 4 meals in the Showcase Restaurant in the lobby and they were excellent. We would not normally eat so much at the hotel but we genuinely found the meals delicious. We would not hesitate in staying again.
Location
Bathroom needs updating
It was our wedding weekend and they added a special touch that made us feel celebrated!
The room service menu was kind of limited and quite expensive
The breakfast was amazing
Location, cleanliness and comfort
Location
Very bad house keeper
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