Vancouver Marriott Pinnacle Downtown Hotel

Hotels
Marriott Hotels & Resorts
8.8 (857 reviews)
1128 West Hastings Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Room quality issues
Additional charges for parking

Categories

Cleanliness
8.94
Positive sentiments noted about the cleanliness and maintenance of the rooms.
Service
9.41
Exceptional service highlighted in several reviews, particularly from staff members.
Location
9.45
Multiple positive mentions of the hotel's convenient location.
Room Quality
7.9
Some negative feedback regarding room condition and discrepancies from photos.
Amenities
8.43
Amenities positively received, though some improvement suggestions made.
Value for Money
8.39
Some concerns about additional charges such as parking fees.
Food and Beverage
8.94
Positive remarks about the quality and variety of food offered.
Overall Experience
8.91
Overall experiences were positive despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:49

Property Description

Breathtaking Views
Situated in downtown Vancouver, our 31-story hotel offers stunning views of the North Shore Mountains and Vancouver Harbour.

Luxurious Amenities
Enjoy a 52-foot indoor pool, fully equipped gym, and floor-to-ceiling windows in our guest rooms. Free WiFi, a flat-screen TV, and coffee-making facilities ensure a comfortable stay.

Delightful Dining
Indulge in international cuisine at the on-site Show Case Restaurant and Bar, or opt for room service for a cozy night in.

Book now to experience the perfect blend of luxury and convenience at Vancouver Marriott Pinnacle Downtown Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in the hotel rooms and costs CAD 8.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 45 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 857 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
A
AmyLeAnn30 Couples Memphis, Tennessee
10
Great Stay
Pros:

This hotel has been amazing from the start to the end. The room is comfortable. Everyone was helpful. We did eat at the restaurant for lunch and it was good. We stayed the night before a cruise and utilized the cruise package and it was well worth it.

2026-06-24 via Tripadvisor
A
Amr solo_traveller ca
10
Was awesome experience and would recommend it to anyone
Pros:

Everything was clean and tidy

Cons:

Breakfast buffet was same every day

2026-06-23 via Nuitee
C
Chris couple gb
6
Great location, amazing views but very dated interiors
Pros:

Great location with amazing views. But very dated interiors in need of major redesign

Cons:

Very dated rooms

2026-06-23 via Nuitee
S
Sandi Jo couple ca
10
Relaxing
Pros:

Super friendly staff. We received a free upgrade as BonVoy members. Great happy hour in the lounge. Super location for walking to the waterfront, shopping and fantastic restaurants:)

2026-06-23 via Nuitee
N
Nicola extended_group nz
5
Overpriced for small room and dated decor
Pros:

Location

Cons:

Dated decor, over priced for small room. Noisy air conditioning

2026-06-22 via Nuitee
E
Edda couple au
9
Great location, excellent staff
Pros:

The view and the location. Great service from the staff who responded quickly to my enquiries and requests. There wasn't a problem checking in earlier than anticipated. Though the decor was a bit outdated, the bed was very comfortable. All staff we encountered were extremely attentive and professional.

2026-06-22 via Nuitee
D
Donna extended_group us
10
2026-06-20 via Nuitee
J
Jochem solo_traveller nl
9
Prima
Pros:

Personeel en faciliteiten

Cons:

Iets verouderde kamers en interieur. Luidruchtige Airco.

2026-06-19 via Nuitee
P
PETER extended_group au
9
2026-06-15 via Nuitee
H
Hbsager Couples Hoover, Alabama
10
Pinnacle of Hospitality
Pros:

From the moment we arrived we felt like the entire staff cared that we had a good stay. Our room had a wonderful view of the harbor and was very comfortable. It was probably one of the best night’s sleep I have ever had in a hotel. It was no problem checking in a little early and checking out a little late.

2026-06-14 via Tripadvisor
T
Todd couple gb
5
Average hotel that’s punching above its weight.
Pros:

It’s a fair location.

Cons:

It’s rather dated rooms and no Netflix.

2026-06-10 via Nuitee
H
Helen couple gb
10
Great place to stay to explore Vancouver
Pros:

Great location, good sized rooms and spotless. Staff very helpful

2026-06-09 via Nuitee
M
Mannhart René solo_traveller ch
8
Pros:

I loved the location, everything was easily reachable on foot. The staff were incredibly kind and helpful, and the map I received at reception was really useful. Paolo (I hope I remembered his name correctly) also recommended several great spots to check out, which made my stay even better.

Cons:

There are some rooms that aren't as modern, that wasnt really my favorite but of course thats individual. And the shower... as someone who washes her hair head over, it really wasn't that easy without a handheld showerhead...

2026-06-08 via Nuitee
S
Scott solo_traveller au
10
2026-06-03 via Nuitee
S
Sandra couple au
9
Very good location, helpful staff and tidy room
Pros:

I was a little worried when they said there were two bookings for the same date for me. They said to make sure I had not been charged twice and they made a note so that I would not be charged again as a ‘No Show’ on. The second booking. I sent an email to Booking.com yesterday but have not yet had a response. We are flying home tonight

Cons:

Was all good except the question over a double booking

2026-06-02 via Nuitee
L
Lesley solo_traveller au
7
OK.
Cons:

Old fashioned rooms. First time I stayed I felt like I was in a cupboard
Paid a lot of money on 2nd visit for obstructed (not specified in advertising) ‘harbour view’ s with a very ugly building rooftop to look at mostly

2026-05-30 via Nuitee
B
ben solo_traveller nz
9
I enjoyed my stay
Pros:

Great location with helpful staff.

2026-05-30 via Nuitee
G
Greco couple us
10
Beautiful property with incredible views
Pros:

Easily accessible to the cruise ship terminal and extremely clean, plus very friendly staff

2026-05-28 via Nuitee
D
Dale couple us
9
2026-05-24 via Nuitee
T
Tamla couple gb
10
Amazing staff and very clean rooms
Pros:

Beautiful clean hotel room. Great staff.

Cons:

Nothing to dislike

2026-05-23 via Nuitee