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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Visual aids: Braille
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in spacious guestrooms and suites at Hilton Santa Cruz-Scotts Valley, complete with unique amenities like free Wi-Fi, microwaves, and refrigerators for a comfortable stay.
Relaxing Facilities
Unwind by the outdoor pool or stay active at the well-equipped fitness centre featuring Precor equipment. For business needs, take advantage of the 24-hour business centre to stay productive during your stay.
Delectable Dining Options
Savor traditional California cuisine at Stonehouse Bar & Grill, conveniently located on-site for breakfast, lunch, and dinner. Enjoy a culinary experience without leaving the hotel premises.
Book your stay at Hilton Santa Cruz-Scotts Valley for a perfect blend of comfort, convenience, and culinary delights.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 13 per stay.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Accueil, propreté, petit déjeuner.
Parking payant malgré le nombre de places disponibles important. Le bruit de la climatisation dans la chambre.
Was enjoy the stay and nice hotel good location
A staff member a so rude a sarcastic that it ruined my whole stay. Kind of shocked by how rude.
Good location :)
Las habitaciones son grandes y comodas aunque un poco antiguas. Sobretodo el baño, habria que renovar la cortina de la bañera
NO hay desayuno buffet!!!!!!! No te dan libertad para escoger lo que quieres. Hay una sola persona para todas las mesas que viene, te acomoda, te da una carta de platos que NO entran en el precio, ella misma cocina y te sirve. La misma persona para todo el comedor. Hay que esperar demasiado oara todo…Realmente muy pobre la experiencia del desayuno y parece una estafa
We really enjoyed our suite with separate rooms and bathrooms so we were able to go to sleep at different hours. (Also, I appreciated the door between the rooms so I couldn't hear my husband snoring) It was also very nice to have temperature controls in each space. We didn't eat at the hotel restaurant but it was nice to know they had one. We also always appreciate a hotel with a refrigerator, coffee pot and a microwave.
Every time someone left we could hear them start their cars so we were awakened quite a few times during the early morning hours.
We did not know breakfast was available at the location until the last day. Would have been great to know but I forgot to ask about it when checking in.
The bathroom had an issue with toilet rocking and the lamp had a stain that looked like blood which was off putting as my kids were in the room. The pool was great. If their were more luggage carts for the top floor by the pool
Gym
I paid for a balcony room. Little did I know that the fourth floor backs up to a raised parking lot. My stunning balcony view that I paid a premium for was actually a view directly into the driver and passenger seat of a Toyota Tundra with high beams that blinded us at night before we knew to close the blackout curtain (the parking space was about a foot from the edge of our balcony). Pretty disappointed in how misleading the booking was, since to me, "balcony" is not synonymous with "parking lot porch". It was also pretty disappointing to have to keep our patio door shut even during gorgeous weather because the aforementioned parking lot was stoner central. It was unpleasant to say the very least to wake up to seeing people, including some in staff uniforms, lighting up a J ten feet from our room.
Location was awesome very calming and had an extremely deep sleep in my room on my first night
Beautiful environment around us.
Awesome service provided.
And bathroom needs some attention some of the finishing work including the shower curtain shower curtain was following falling off the railing
Breakfast was an extra cost blah blah
The heated pool was barley heated the hotnd was 100 and broken jets I got stuck in the elevator for 45 min
Pay parking on-site is wild.
The first day, the water shower and faucet was yellow. The second day there was no hot water. The hotel did not inform me of the situation. So I could not make other arrangements. This had a negative impact on my trip.
Water
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