Sofitel Philadelphia at Rittenhouse Square

Hotels
•
Sofitel
8.8 (1148 reviews)
120 S 17th Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Accommodating staff
Cons:
Dusty rooms
Valet service issues

Categories

Cleanliness
7.89
Guests mentioned dust in their rooms, indicating a need for improved cleaning.
Service
9.16
Overall service was described positively, with accommodating staff.
Location
9.4
Multiple reviews praised the hotel location as perfect and convenient.
Room Quality
8.85
Rooms were generally described as beautiful and spacious, though some noted issues.
Amenities
8.38
The restaurant and bar received good feedback, but some amenities were mentioned as lacking.
Value for Money
8.64
The hotel met expectations for comfort and cost.
Food and Beverage
8.89
The on-site restaurant received positive mentions.
Overall Experience
9.16
A majority of guests enjoyed their stays with many returning for more.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:20

Property Description

Luxurious Accommodation
Indulge in spacious rooms with premium amenities like flat-screen TVs and plush bedding, offering a comfortable retreat after a day of exploring.

Convenient Facilities
Enjoy access to a state-of-the-art fitness centre, complimentary Wi-Fi, and a lobby coffee station serving a variety of beverages and snacks.

Prime Location
Located steps away from Rittenhouse Square, immerse yourself in art and culture with nearby attractions like the Franklin Institute and the Museum of Art.

Ready to experience luxury and convenience at Sofitel Philadelphia at Rittenhouse Square?

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 69.83 per day.

Location

Guest Reviews

8.8
Based on 1148 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 9.16
R
Roderick • solo_traveller • us
9
2026-04-26 • via Nuitee
L
Laura • extended_group • us
9
A great weekend....
Pros:

The lobby was great. The location was fantastic. The valets were masterminds.

Cons:

The drinks were not good. The bar atmosphere is fantastic, and the bar staff is exceptional. Both mixed drinks were not good. Wine was fantastic.

2026-04-20 • via Nuitee
J
Jérôme • solo_traveller • fr
9
2026-04-19 • via Nuitee
A
Anna • couple • us
6
Good location, clean rooms overpriced not a good value
Pros:

The Sofitel was in a really good location. The rooms were very clean as well.

Cons:

It felt very expensive for just a basic clean room especially since we weren’t having the room serviced every day. Not a great value. The room had some oversight- lack of garbage bags in the garbage cans; one water bottle for two people; but oddly like 4 full sized towels. also hidden fees at check out. Also, the breakfast sucked.

2026-04-13 • via Nuitee
V
VALERIA • couple • fr
9
Hôtel agréable
Pros:

Situation, personnel aimable, chambre spacieuse

Cons:

Le petit déjeuner, viennoiseries assez moyennes
Peu de choix healthy

2026-04-12 • via Nuitee
C
CraigB20262026 • Business
10
Great Stay Every Time
Pros:

I stay at Sofitel fairly frequently and always have a great experience.

Big shoutout to Ada, she was awesome and really went above and beyond to help with everything during my stay.

Will definitely keep coming back.

2026-04-10 • via Tripadvisor
A
Adventure32537665693 • NONE
10
Nice place
Pros:

Staff were all excellent and room was very nice especially for the money. Very centrally located =. overall great stay

2026-04-09 • via Tripadvisor
G
Gizem • couple • tr
8
Pros:

Lokasyonu çok iyi oda gayet temiz yataklar çok rahat eski ama yenilenmiş bir otel

2026-04-04 • via Nuitee
B
Barrish • family_with_children • us
9
Pros:

Comfortable bed, spacious suite, friendly staff and good breakfast buffet.

Cons:

The one thing I think could have been improved is the freshness of the air in the room. When we arrived it smelled a little stale and my wife commented on it. It seemed to dissipate during the stay but worth noting

2026-04-04 • via Nuitee
P
Patrick • couple • us
6
Pros:

Staff & hotel

Cons:

Bathroom trim needs update

2026-04-04 • via Nuitee
8
885cheric • Family • Philadelphia, Pennsylvania
10
A True Home Away From Home When I Needed It Most
Pros:

Staying away from home for nearly six weeks due to mold remediation was an incredibly stressful and disruptive experience. Being displaced from your own space, routines, and sense of normalcy is never easy. However, my stay at the Sofitel Philadelphia at Rittenhouse Square made a difficult situation much more manageable—and even relaxing at times.

From the moment I arrived, the staff showed genuine warmth, professionalism, and attentiveness- specifically Jessica, Mateo, Sarah and Sergio who were consistently kind, attentive, and compassionate. They remembered details, checked in thoughtfully, and made sure I was comfortable throughout my extended stay. Their professionalism combined with warmth made the hotel feel like a safe haven rather than just a place to sleep.

The accommodations were clean, well maintained and restful,
which was especially important given the circumstances that brought me there. Having a peaceful, well-kept environment to return to each day provided a sense of stability when everything else felt uncertain.

While I would have much preferred to be in my own home, I’m incredibly grateful for the care and consistency the Sofitel provided during this time. They helped turn a challenging situation into something far more bearable, and for that, I truly appreciate them and won’t ever forget my stay there.

2026-04-01 • via Tripadvisor
J
Juan • family_with_children • us
5
2026-03-28 • via Nuitee
H
haijun • family_with_children • cn
9
Pros:

设施齐全，服务周到

2026-03-24 • via Nuitee
A
Alison • couple • us
9
Spent a few nights in the city to catch a show and take advantage of the city. Would definitely stay here again
Pros:

Great location, wonderful accommodations, friendly &helpful staff

Cons:

Nothing

2026-03-22 • via Nuitee
K
Karen • family_with_children • us
9
2026-03-22 • via Nuitee
M
M5733QQbarbarab • Solo travel
10
Good experience
Pros:

Very clean Breakfasts were very good and staff treated you well

2026-03-21 • via Tripadvisor
K
Khetsuriani • couple • us
9
We had wonderful time
Pros:

Large comfortable room, great location room, helpful staff

2026-03-19 • via Nuitee
S
Susan • couple • us
9
2026-03-18 • via Nuitee
J
John • couple • us
9
2026-03-17 • via Nuitee
S
Shekhar • family_with_children • us
4
Dirty bathoom floor and extremely low quality sofabed
Pros:

location

Cons:

Dirty bathroom floor, extremely low quality sofa bed and not clean. They didn't even provide proper sheets and quilt for it.

2026-03-16 • via Nuitee