Sofitel Philadelphia at Rittenhouse Square

Hotels
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Sofitel
8.8 (1101 reviews)
120 S 17th Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Accommodating staff
Cons:
Dusty rooms
Valet service issues

Categories

Cleanliness
7.89
Guests mentioned dust in their rooms, indicating a need for improved cleaning.
Service
9.16
Overall service was described positively, with accommodating staff.
Location
9.4
Multiple reviews praised the hotel location as perfect and convenient.
Room Quality
8.85
Rooms were generally described as beautiful and spacious, though some noted issues.
Amenities
8.38
The restaurant and bar received good feedback, but some amenities were mentioned as lacking.
Value for Money
8.64
The hotel met expectations for comfort and cost.
Food and Beverage
8.89
The on-site restaurant received positive mentions.
Overall Experience
9.16
A majority of guests enjoyed their stays with many returning for more.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:20

Property Description

Luxurious Accommodation
Indulge in spacious rooms with premium amenities like flat-screen TVs and plush bedding, offering a comfortable retreat after a day of exploring.

Convenient Facilities
Enjoy access to a state-of-the-art fitness centre, complimentary Wi-Fi, and a lobby coffee station serving a variety of beverages and snacks.

Prime Location
Located steps away from Rittenhouse Square, immerse yourself in art and culture with nearby attractions like the Franklin Institute and the Museum of Art.

Ready to experience luxury and convenience at Sofitel Philadelphia at Rittenhouse Square?

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 69.83 per day.

Location

Guest Reviews

8.8
Based on 1101 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 9.16
M
Melissa • solo_traveller • us
10
2026-03-13 • via Nuitee
V
Veronica • solo_traveller • us
9
Great location, great staff, dated rooms.
Pros:

The staff was excellent, they went above and beyond. I found everything clean and the location extremely convenient. I loved the closet space, the wood floors and the size of my room.

Cons:

I think it’s time for an update. The room is cozy but pretty outdated for standards today. The dark woods, the hallways are in need of new colors and new carpets. I found it to be circa 2005. That’s my opinion. Everything was spotless and the staff made up for it all. I paid for a higher floor but there was now view just ugly rooftops so that was a waste of money. Shouldn’t make people pay extra for no view.

2026-03-12 • via Nuitee
L
Lori • couple • us
9
2026-03-09 • via Nuitee
K
Kimberly • solo_traveller • us
10
Beautiful stay and great location
Pros:

great location

2026-03-06 • via Nuitee
C
Cherelle • couple • us
10
2026-03-05 • via Nuitee
N
Nasim • couple • ca
10
2026-03-04 • via Nuitee
H
Hickey • couple • us
7
It was fine but I didn’t think it compared to previous visits.
Pros:

Location

Cons:

My bed was lumpy.

2026-03-03 • via Nuitee
R
Renata • couple • us
9
Chique and peace
Pros:

Everything

Cons:

Nothing

2026-03-03 • via Nuitee
P
Paula • couple • us
10
2026-03-01 • via Nuitee
R
Roxana • couple • us
10
2026-02-23 • via Nuitee
P
Patricia • family_with_children • us
10
2026-02-22 • via Nuitee
M
Marc • solo_traveller • us
10
Pros:

Location, comfort and the fact that is just a classy place to stay.

2026-02-22 • via Nuitee
C
Cashshark1227 • NONE • Philadelphia, Pennsylvania
4
Was hoping for so much better
Pros:

So we get there and was in a valet line for 30+ min line was barely moving and to think your paying just under $80 dollars for the service we get to room by middle of night we realize AC was not working properly and to top it off we leave the next morning and valet broke my gear shifter

2026-02-21 • via Tripadvisor
S
Soundguy_64 • Business • Fort Worth, Texas
10
Sofitel Philly @ Rittenhouse Square
Pros:

My stay at the Sofitel Philadelphia at Rittenhouse Square was an extremely pleasant one. From the moment that I checked in until I left the property upon check out the staff was super gracious and very professional. My every need, be it great or small was attended to immediately and with grace and precision. I highly recommend this property for your next stay in Philadelphia!

2026-02-17 • via Tripadvisor
S
sjtam • Couples
8
Good choice for Rittenhouse Square hotel
Pros:

We stayed at the Sofitel for two nights in a luxury king, highest floor room, which was quiet, spacious and comfortable. The AC/heating system worked well and was also very quiet , which is often not the case in hotel rooms. No street noise either, so we slept well. The room had a comfortable bed, large TV, plenty of storage for clothing, fully stocked minibar, nespresso machine, robes, and slippers. The large bathroom had both a bathtub and walk in shower. I would suggest using the Accor hotel app for your booking, as you may be able to get a very good package rate. Valet parking is expensive ($70 base rate and tax) as was room service but the app’s discounted room and a $20 daily credit ( which we used at the lobby bar each evening) mostly helped make the stay a better value. I was confused by random charges the hotel made on my card, even after they explained them they did not really correlate with either their explanations or my expectations. So I am waiting to see if the billing gets sorted out on my bank statement. Most important, the location is prime, with easy access to museums by foot, car or taxi, and really good dining and shopping options are all within a block or two, in any direction.

2026-02-15 • via Tripadvisor
V
Victoria • couple • us
10
2026-02-14 • via Nuitee
N
Nathan • couple • us
10
2026-02-14 • via Nuitee
T
Timothy • solo_traveller • us
10
2026-02-11 • via Nuitee
G
g0ngj00liz • Friends getaway
10
Great hotel in a central location
Pros:

The hotel is located in a very central location in Philly. Rittenhouse Square and many other locations are easily within walking distance. The hotel was very clean and the rooms were clean and well appointed.

The bar in the lobby had good drinks and the service was great. It was hopping in the evening. Many places to sit and have a cocktail.

The front desk was very patient and nice. They did everything they could to attend to anything we needed.

2026-02-09 • via Tripadvisor
G
G4309EKtm • Business
10
Manager was GREAT!
Pros:

The Manager (Guy) can’t remember his name was absolutely fantastic. He knows how to treat his guest. I would recommend this place for a comfortable and friendly stay. 👍👍

2026-01-31 • via Tripadvisor