Sofitel Philadelphia at Rittenhouse Square

Hotels
Sofitel
8.8 (1101 reviews)
120 S 17th Street , Philadelphia , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Accommodating staff
Cons:
Dusty rooms
Valet service issues

Categories

Cleanliness
7.89
Guests mentioned dust in their rooms, indicating a need for improved cleaning.
Service
9.16
Overall service was described positively, with accommodating staff.
Location
9.4
Multiple reviews praised the hotel location as perfect and convenient.
Room Quality
8.85
Rooms were generally described as beautiful and spacious, though some noted issues.
Amenities
8.38
The restaurant and bar received good feedback, but some amenities were mentioned as lacking.
Value for Money
8.64
The hotel met expectations for comfort and cost.
Food and Beverage
8.89
The on-site restaurant received positive mentions.
Overall Experience
9.16
A majority of guests enjoyed their stays with many returning for more.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:20

Property Description

Luxurious Accommodation
Indulge in spacious rooms with premium amenities like flat-screen TVs and plush bedding, offering a comfortable retreat after a day of exploring.

Convenient Facilities
Enjoy access to a state-of-the-art fitness centre, complimentary Wi-Fi, and a lobby coffee station serving a variety of beverages and snacks.

Prime Location
Located steps away from Rittenhouse Square, immerse yourself in art and culture with nearby attractions like the Franklin Institute and the Museum of Art.

Ready to experience luxury and convenience at Sofitel Philadelphia at Rittenhouse Square?

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 69.83 per day.

Location

Guest Reviews

8.8
Based on 1101 reviews
Cleanliness: 7.89
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.64
Food and Beverage: 8.89
Overall Experience: 9.16
G
Gizem couple tr
8
Pros:

Lokasyonu çok iyi oda gayet temiz yataklar çok rahat eski ama yenilenmiş bir otel

2026-04-04 via Nuitee
B
Barrish family_with_children us
9
Pros:

Comfortable bed, spacious suite, friendly staff and good breakfast buffet.

Cons:

The one thing I think could have been improved is the freshness of the air in the room. When we arrived it smelled a little stale and my wife commented on it. It seemed to dissipate during the stay but worth noting

2026-04-04 via Nuitee
P
Patrick couple us
6
Pros:

Staff & hotel

Cons:

Bathroom trim needs update

2026-04-04 via Nuitee
J
Juan family_with_children us
5
2026-03-28 via Nuitee
H
haijun family_with_children cn
9
Pros:

设施齐全,服务周到

2026-03-24 via Nuitee
A
Alison couple us
9
Spent a few nights in the city to catch a show and take advantage of the city. Would definitely stay here again
Pros:

Great location, wonderful accommodations, friendly &helpful staff

Cons:

Nothing

2026-03-22 via Nuitee
K
Karen family_with_children us
9
2026-03-22 via Nuitee
M
M5733QQbarbarab Solo travel
10
Good experience
Pros:

Very clean Breakfasts were very good and staff treated you well

2026-03-21 via Tripadvisor
K
Khetsuriani couple us
9
We had wonderful time
Pros:

Large comfortable room, great location room, helpful staff

2026-03-19 via Nuitee
S
Susan couple us
9
2026-03-18 via Nuitee
J
John couple us
9
2026-03-17 via Nuitee
S
Shekhar family_with_children us
4
Dirty bathoom floor and extremely low quality sofabed
Pros:

location

Cons:

Dirty bathroom floor, extremely low quality sofa bed and not clean. They didn't even provide proper sheets and quilt for it.

2026-03-16 via Nuitee
P
ProfChicago NONE Seattle, Washington
10
Luxurious
Pros:

It was, as always, a remarkable stay. We love this hotel, so much.

The *only* issue in four days was that when the restaurant gets busy on weekends, they can't always really concentrate on what they are doing with orders.

2026-03-15 via Tripadvisor
T
Tiffany family_with_children us
8
Good location, friendly staff, good value, good breakfast!
Pros:

Location, valet, price

Cons:

For the price I paid I think the room could have been updated a bit.

2026-03-15 via Nuitee
M
Melissa solo_traveller us
10
2026-03-13 via Nuitee
V
Veronica solo_traveller us
9
Great location, great staff, dated rooms.
Pros:

The staff was excellent, they went above and beyond. I found everything clean and the location extremely convenient. I loved the closet space, the wood floors and the size of my room.

Cons:

I think it’s time for an update. The room is cozy but pretty outdated for standards today. The dark woods, the hallways are in need of new colors and new carpets. I found it to be circa 2005. That’s my opinion. Everything was spotless and the staff made up for it all. I paid for a higher floor but there was now view just ugly rooftops so that was a waste of money. Shouldn’t make people pay extra for no view.

2026-03-12 via Nuitee
L
Lori couple us
9
2026-03-09 via Nuitee
J
JB2180 NONE
10
Elevated Comfort
Pros:

Very satisfied with our stay. Conveniently located in the heart of Philadelphia. Exceptional service and hospitality. Spacious accommodations and bathrooms. Room service was prompt and the mini bar well stocked.

Would definitely stay here again.

2026-03-08 via Tripadvisor
B
beckyh54 NONE
10
Great service
Pros:

We chose the Sofitel through our Chase benefits, and we were happy with it. We received a room upgrade and credit toward breakfast and dinner. Service was excellent. When we asked for more coffee for the room, they sent us more than expected. Such a little detail, but it reflected the service.

2026-03-06 via Tripadvisor
K
Kimberly solo_traveller us
10
Beautiful stay and great location
Pros:

great location

2026-03-06 via Nuitee