Oxford Hotel

Hotels
6.5 (2065 reviews)
218 Queen Street , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Key card access
Front desk (limited hours)
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Accessibility
Cons:
Cleanliness Issues
Old Facilities

Categories

Cleanliness
4
Several guests reported seeing cockroaches and issues with room smells.
Service
8.5
Many reviews praise the friendly and helpful staff.
Location
9
The hotel is conveniently located near MRT and attractions.
Room Quality
6
Rooms are noted to be small and in need of renovations.
Amenities
5
Limited amenities reported with some malfunctioning facilities.
Value for Money
6
Pricing appears reasonable relative to location but room quality is lacking.
Food and Beverage
7
Close proximity to eateries and hawker centers.
Overall Experience
6.5
Mixed feelings with location being a strong point, but cleanliness issues present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:59

Property Description

Convenient Location
Situated in Singapore's civic district, Oxford Hotel is a mere 230 metres away from Bras Basah MRT Station, making it a prime choice for travelers seeking easy access to transportation options and nearby attractions.

Comfortable Accommodation
Each room at Oxford Hotel is designed to provide utmost comfort, featuring amenities such as air conditioning, a flat-screen TV with cable channels, and a modern en-suite bathroom equipped with a hairdryer, ensuring a pleasant stay for all guests.

On-Site Dining and Services
Guests can indulge in delicious meals at the on-site restaurant, and take advantage of conveniences like a 24-hour front desk and a drinks vending machine, adding to the overall convenience and satisfaction of their stay.

Book your stay at Oxford Hotel now to experience a seamless blend of comfort and convenience during your time in Singapore.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 2065 reviews
Cleanliness: 4
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6.5
J
James Millard couple us
2
Avoid, avoid, avoid!
Pros:

Location. Nothing else though

Cons:

The staff has a seemingly sociopathic indifference to the suffering of others. I was in extreme pain and could barely walk when I checked in. In contrast to people on the street, taxi drivers, etc, the person at the front desk didn’t offer any assistance. Later when I inquired about ice and ibuprofen and explained that I was immobile, I received no help whatsoever (I figured it out for myself with Grab). A kind hotel would have tried to help with these things. A smart but greedy hotel would have charged me for help with these things. Either option would be fine with me. The staff here couldn’t be bothered.

Also, the fixtures make no sense. The shower only stays in place if you solve the three-body problem and precisely balance an object on top to restrain it. The light fixture hovers over half of the bed, reducing its effective usable surface, and there’s generally no cold water.

Avoid, avoid, avoid!

2026-04-10 via Nuitee
J
Julie couple au
9
Pros:

The location is excellent being so close to Bras Basar station.
The reception area has very comfortable couches and is very pleasant.
The shower was very easy to use.

Cons:

The room has a small bedside table too high and too close to the bed and I injured my hand in my sleep on the hard metal corner on the bedside table
The male staff came up immediately and repositioned the bedside table.
We got the run around with the female staff member on the telephone to book this extra night.

2026-04-09 via Nuitee
A
Ahmet selçuk couple tr
10
2026-04-09 via Nuitee
J
Julie couple au
9
Pros:

The location is excellent

Cons:

The TV was so small

2026-04-09 via Nuitee
R
Richard family_with_children nc
6
Cons:

Mauvaises odeurs

2026-04-09 via Nuitee
S
simon couple si
9
2026-04-08 via Nuitee
P
Paula couple ph
7
Good enough
Pros:

The location is good for mrt rider

Cons:

no bidet in the toilet

2026-04-07 via Nuitee
P
Paul solo_traveller gb
4
Pros:

It is tucked away in the back of the streets . Not good value for money overall. Very outdated and there were no towels when we arrived in our room.

Cons:

No towels
Internet is very weak
Too expensive rates for the "quality" of service they offer

2026-04-07 via Nuitee
A
Abdesslam couple it
10
2026-04-07 via Nuitee
M
Marina couple au
1
Don’t stay here. Stay anywhere else. So much mold and the staff is not helpful at all.
Pros:

Not much. It is in a central location but we had to bus to everything still.

Cons:

It was wildly dirty. Our room smelled like pee and there was mold everywhere - we tried to cancel our second night because it was so bad but the staff were very unhelpful. We ended up changing rooms - this one didn’t smell like pee but still had mold everywhere and a large gap under the door so you could hear everything happening in the hall way.

2026-04-05 via Nuitee
A
Aaron Lam couple sg
9
2026-04-05 via Nuitee
L
Lilibeth couple sg
7
2026-04-05 via Nuitee
R
Regina couple ca
7
Worth the price
Pros:

Very friendly and helpful staff and great customer service! Great location easy to connect to trains for all directions. Convenient to food and shopping places!

Cons:

Smells like not enough ventilation! Did not paint wood doors. Bathroom window just covered with plastic which already moved out.

2026-04-03 via Nuitee
A
Andrea couple de
3
Pros:

Nichts

Cons:

Ausstattung, alte stinkende Teppichböden,Steckdosen nicht funktioniert

2026-04-03 via Nuitee
C
Cedric couple au
8
Awesome location for a short trip!
Pros:

Great location, good price for the room!

Cons:

The shower head would not stay on the hook so we had to hold it - minor issue

2026-04-02 via Nuitee
K
Kogilàvani couple my
5
Pros:

This my second time stay I like the room cleanness, very comfortable and room space good.

Cons:

The Front Office Fizrdaus he very rude and the way talk with guest very disrespectful. I'm just late 10min to c/out he can talk nicely he say will charge $30 and talk very loud.

2026-04-01 via Nuitee
H
Harold solo_traveller sg
7
It was acceptable
Pros:

Good location, staff and clean

Cons:

The room didnt have a fridge and could have had a more accurate photo of the room i was given.

2026-03-30 via Nuitee
A
AKANE couple jp
1
Cons:

ゴキブリが出た

2026-03-28 via Nuitee
E
Eliad family_with_children tz
9
2026-03-25 via Nuitee
F
Frasier couple us
5
Pros:

It was a great location—everything was easily accessible.

Cons:

When I entered the room, there was an unpleasant smell from the carpet. It probably needs to be replaced.

2026-03-25 via Nuitee