Makeney Hall Hotel

Disappointing experience in this faded lovely old hall with its history.
Despite advertising as dog friendly we were moved to a room in the 'courtyard' which had paper thin walls and no door closers resulting in a very noisy, restless couple of nights.
Dogs are very restricted in the house itself and access to the grounds was limited to the lawn for everyone due to fenced off areas and garden rubbish piled up to stop anyone exploring the grounds.
The beds were comfy, the shower was good and the dog got a welcome chew and treats but at £15.00 per night it felt like a basic gesture.
We really didn't get to experience the beautiful potential of this hotel.

As you arrive you are greeted by a magnificent, impressive looking country hotel.
At check-in the lady on reception was extremely welcoming and asked us several times if we needed anything. The room was situated in the court yard area (second floor) our room was clean but tired, cracks in paint and in need of a face lift, the room was very stuffy with just a fan to cool it down. The bed was very comfortable we both slept really well. The shower over the bath ran away extremely slowly so possibly the water pressures not up to much!
Overall for a 1 night stay it was adequate.
Had evening meal in the room adjacent to reception this was lovely but pricey! The breakfast was DIRE to say the least, lukewarm and not very good quality. The sausages were very tough and difficult to cut.

Lovely afternoon tea , all items good quality, good service polite friendly , nice surroundings . Well done .

Breakfast was good selection, staff were really lovely.

Breakfast good, however, my room rate was not ‘Breakfast included’ but a friend also staying and paying less ‘was included’. ??
Location of Hotel excellent.

location lovely
very overpriced for state of hotel
it's in desperate need of a complete makeover
everywhere needs painting at the very least . it was very grubby and everywhere needs a good clean and a sweep outside

Lovely position

We chose Makeney Hall purely for its location, which was perfect. The room was big and the facilities good. Great that there is a lift!

The location and the ground were great, and our room was clean and comfortable . The part of the hotel were our room was a good situation for our dog was quite easy to get to the grounds for a walk.

Nice “old” building some part looked after, some neglected

The room I was allocated was sub-standard, the final straw being the curtain rail collapsing. On contacting reception the Manager very quickly upgraded my room to the Bridal Suite, with a complimentary glass of wine and complimentary breakfast, it took the edge off the issues. Same manager who had witnessed the drama upon arrival.

Lovely setting. Great for walking, nice staff. I enjoyed a nice cool bath

We thoroughly enjoyed being at Makeney Hall again. We don't live far away, but we love visiting the hotel for an overnight stay to relax and 'reset'. It is such a charming, tranquil place to chill out, and we're always looked after so well by the staff. We enjoyed dinner and breakfast, and both were absolutely delicious. We plan to visit again later in the year.

Location

Das Hotel ist etwas in die Jahre gekommen. Das hat uns aber nicht gestört. Das Zimmer war groß genug und sehr ruhig, das Bett sehr gut. Es gibt einen großen Garten. Wir haben nicht im Hotel gegessen, daher kann ich dazu nichts sagen. Das personal war freundlich und hilfsbereit.

Fantastic building in a great location. Staff were pleasant

Good value for money. Friendly staff. Comfortable room.