Extended Stay America Premier Suites - San Jose - Airport

Hotels
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Extended Stay America Premier Suites
7.1 (497 reviews)
55 E. Brokaw Road , San Jose , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options
High prices

Categories

Cleanliness
6.31
Several reviews highlighted issues with cleanliness, mentioning stale and smelly rooms, unclean towels, and garbage left unattended.
Service
8.28
Reviews highlight friendly staff, though issues with responsiveness were noted.
Location
7.82
Location was convenient for access but criticized for being in a commercial area with limited nearby attractions.
Room Quality
7.27
Rooms were described as cozy and clean, but issues like noise, firmness of beds, and unclean linens were raised.
Amenities
7.3
Amenities were generally appreciated, though there were specific complaints about missing kitchen supplies.
Value for Money
6.76
Some reviews mentioned high prices relative to the offered services.
Food and Beverage
5.81
Breakfast options were notably criticized as inadequate.
Overall Experience
7.28
Mixed reviews overall, with satisfactory stays but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:18

Property Description

Extended Stay with Kitchenettes
Located just 5 minutes from Mineta San Jose International Airport, Extended Stay America - San Jose - Airport offers spacious rooms with kitchenettes, perfect for longer stays. Each room is equipped with a stove-top, microwave, and fridge, along with laundry facilities and upgraded bedding for added comfort.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast featuring a variety of options like breakfast bars, muffins, and hot cereal. Plus, take advantage of the free onsite parking during your stay.

Nearby Attractions
Explore the area with SAP Center and the San Jose McEnery Convention Center just a short drive away. Book now and experience comfort and convenience at Extended Stay America - San Jose - Airport.

Important information:

Housekeeping service is offered every 7 days.

Please note that guests need to provide a valid credit card at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 497 reviews
Cleanliness: 6.31
Service: 8.28
Location: 7.82
Room Quality: 7.27
Amenities: 7.3
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 7.28
J
Jose • couple • us
1
2026-04-11 • via Nuitee
H
Henriquez • couple • us
10
I love it
Pros:

They aceptes my little dog😘

Cons:

I like averything

2026-04-09 • via Nuitee
M
Melanie • solo_traveller • us
9
Convenient airport hotel with kitchen.
Pros:

Personnel was very courteous and helpful with directions.
The room was large and it would be easy to cook there, if you planned.

Cons:

The sink in bathroom was plugged.

2026-03-31 • via Nuitee
R
Ribeiro • solo_traveller • br
9
2026-03-26 • via Nuitee
I
Ignacio • couple • us
5
Great stay. Pool was not open 7/10.
Pros:

Everything was well. Stove was a bit dirty, and bathtub looked like there was still dirt not completely scrubbed.

Cons:

Pool is not open till June. Was looking forward to this.

2026-03-25 • via Nuitee
A
Andy • couple • us
7
2026-03-23 • via Nuitee
A
Andy • couple • us
7
2026-03-23 • via Nuitee
M
Mosquera • couple • us
10
2026-03-17 • via Nuitee
V
Viet • couple • us
10
I would come back again
Pros:

Nice customer service

Cons:

Very clean

2026-03-11 • via Nuitee
R
Raul • couple • us
1
2026-03-11 • via Nuitee
M
Mary • solo_traveller • us
5
I enjoyed the location, my room was clean, but I didn't enjoy cold water and emotional neighbors.
Pros:

I liked the location and the staff was nice!

Cons:

I didn't have hot water, the shower squirted water from it, and there wasn't enough staff to handle a guess next door that cried, yelled, and played loud music all night. I was in room 321

2026-03-10 • via Nuitee
J
Jorge • family_with_children • us
10
2026-03-05 • via Nuitee
G
Gabriela • couple • us
10
Pros:

En general todo

2026-03-03 • via Nuitee
M
Mandujano • family_with_children • us
10
Pros:

Great customer service

2026-03-02 • via Nuitee
W
Warisiya • solo_traveller • in
7
It was good comfortable, maybe prompt service to issues will enhance the stay vibes.
Pros:

Calm and ambience was good

Cons:

Cooler was not working, even after complaining nobody took care of it

2026-03-01 • via Nuitee
D
Deja • couple • us
10
2026-02-26 • via Nuitee
T
Tuyen • extended_group • us
4
Disappointed
Pros:

Staff was great

Cons:

The place was old n a lot of things were broken. They should have a sign in the room showing us how to use the shower. It was almost impossible to figure it out

2026-02-25 • via Nuitee
G
Georgette • couple • us
5
It was just ok
Pros:

Location and staff

Cons:

No dishes or eating utensils.

2026-02-12 • via Nuitee
G
Gabriel • couple • us
8
2026-02-11 • via Nuitee
B
Brian • family_with_children • us
7
Cons:

No breakfast, just coffee. No Shampoo in the rooms.

2026-02-10 • via Nuitee