Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
24-hour security
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Nice staff
Cons:
Poor customer service
Lack of amenities
Uncleanliness

Categories

Cleanliness
7.83
Several reviews pointed out cleanliness issues, including dirty items and lack of basic facilities.
Service
8.8
Customer service complaints regarding front desk staff, while some positive comments about staff friendliness exist.
Location
10
Convenient location close to the city, mentioned positively by multiple guests.
Room Quality
8.34
Issues reported with room facilities like cold temperatures and broken items, yet some guests found their rooms acceptable.
Amenities
6.79
Complaints about lack of water and basic amenities, additionally no breakfast offered.
Value for Money
9.82
Some guests felt they got what they paid for, although others found it overpriced.
Food and Beverage
6.78
No breakfast provided and limited in-room coffee; overall dissatisfaction.
Overall Experience
8.83
Mixed feelings; while there were some positive experiences, major issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:43

Property Description

Modern Accommodations
Philly Inn & Suites offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even boast stunning city views and luxurious amenities like a private bathroom with a bath and hairdryer.

Convenient Location
Located in the vibrant West Philadelphia district, the hotel is just a short distance from popular attractions such as Mann Center for Performing Arts, Philadelphia Zoo, and Philadelphia Museum of Art. Guests can easily explore the city with the help of the hotel's knowledgeable reception staff.

Great Connectivity
Stay connected with complimentary WiFi throughout the property. For added convenience, private parking is available for a fee. With proximity to Temple University and Philadelphia International Airport, Philly Inn & Suites is the ideal choice for both leisure and business travelers.

Experience comfort and convenience at Philly Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2942 reviews
Cleanliness: 7.83
Service: 8.8
Location: 10
Room Quality: 8.34
Amenities: 6.79
Value for Money: 9.82
Food and Beverage: 6.78
Overall Experience: 8.83
T
TYNISHA family_with_children us
5
2026-04-04 via Nuitee
S
Shakera couple us
10
Great
Pros:

The convenient location, the nice view, and the easy accessible parking. The night shift attendant was so sweet and accommodating and that was extremely helpful for stay and I definitely will return because of that.

2026-04-04 via Nuitee
M
Murphy couple us
4
Pros:

The room was missing some of the amenities starting with the refrigerator

2026-04-03 via Nuitee
C
Charles Y family_with_children us
10
Great experience from start to finish
Pros:

Great experience from start to finish.Everything Felt neat and well -kept,and the room was very comfortable.The check-in process was easy and hassle-Free.i'd definitely stay again without hesitation

2026-04-03 via Nuitee
M
Murphy couple us
2
Slacking
Cons:

The room is was staying in had missing amenities.

2026-04-03 via Nuitee
A
Amanda couple us
9
2026-04-02 via Nuitee
N
Nasir solo_traveller us
8
2026-04-02 via Nuitee
M
Marilyn M family_with_children us
9
stay here again
Pros:

I stayed here during a work trip and had a very positive experience. The place was convenient and made it easy to manage my schedule. The room was comfortable, and the quiet environment helped me relax after a long day. The morning coffee was a nice bonus and a great way to start the day. I would definitely choose to stay here again for future trips.

2026-04-02 via Nuitee
D
Daniel couple us
10
2026-04-02 via Nuitee
B
Brandon family_with_children us
9
Pros:

I had a surprisingly great stay at this motel. The room was simple but very clean and well-maintained, which made it feel comfortable right away. Check-in was quick and easy, and the staff were polite without being overbearing. It was nice to have a quiet place to relax after a long day. Overall, it offered excellent value for the price, and I’d definitely consider staying here again.

2026-04-01 via Nuitee
S
Simon couple us
10
I’ll be back
Pros:

Nice size room

Cons:

My first room was dirty room bed bathroom

2026-03-31 via Nuitee
S
Stanford W family_with_children us
9
Overall,it was pleasant experience and definitely wroth the stay
Pros:

I had a great stay at Philly inn & Suites.The room was clean,comfortable,and perfect for a relaxing night.It's a great choice,especially with restaurants, a gas station and ATM all nearby,which made everything very convenient.

2026-03-31 via Nuitee
C
Chantel couple us
10
2026-03-31 via Nuitee
V
Victoria couple us
7
My stay was good the man on night shift was great very helpful
Pros:

The rooms was clean

Cons:

Smoking / parking

2026-03-31 via Nuitee
B
Branden couple us
9
2026-03-31 via Nuitee
V
VICTOR couple us
1
Pros:

Nothing

Cons:

Bad oder, unpleasant noise from near room

2026-03-31 via Nuitee
V
Vantijia couple us
7
It was great until I notice my sink was clogged up but ok
Pros:

Great service and helpful

Cons:

I was in a room where the sink was stopped up but for the most part good

2026-03-31 via Nuitee
N
Naleya solo_traveller us
1
2026-03-30 via Nuitee
J
Jones couple us
5
2026-03-30 via Nuitee
M
Melissa couple us
5
Pros:

Outside had trash chilling in the parking lot do 2 days… the heat barely worked… he left the room for a day n no one came in n cleaned the room or bring us fresh towels, washcloths anything

2026-03-30 via Nuitee