Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Nice staff
Cons:
Poor customer service
Lack of amenities
Uncleanliness

Categories

Cleanliness
7.83
Several reviews pointed out cleanliness issues, including dirty items and lack of basic facilities.
Service
8.8
Customer service complaints regarding front desk staff, while some positive comments about staff friendliness exist.
Location
10
Convenient location close to the city, mentioned positively by multiple guests.
Room Quality
8.34
Issues reported with room facilities like cold temperatures and broken items, yet some guests found their rooms acceptable.
Amenities
6.79
Complaints about lack of water and basic amenities, additionally no breakfast offered.
Value for Money
9.82
Some guests felt they got what they paid for, although others found it overpriced.
Food and Beverage
6.78
No breakfast provided and limited in-room coffee; overall dissatisfaction.
Overall Experience
8.83
Mixed feelings; while there were some positive experiences, major issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:43

Property Description

Modern Accommodations
Philly Inn & Suites offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even boast stunning city views and luxurious amenities like a private bathroom with a bath and hairdryer.

Convenient Location
Located in the vibrant West Philadelphia district, the hotel is just a short distance from popular attractions such as Mann Center for Performing Arts, Philadelphia Zoo, and Philadelphia Museum of Art. Guests can easily explore the city with the help of the hotel's knowledgeable reception staff.

Great Connectivity
Stay connected with complimentary WiFi throughout the property. For added convenience, private parking is available for a fee. With proximity to Temple University and Philadelphia International Airport, Philly Inn & Suites is the ideal choice for both leisure and business travelers.

Experience comfort and convenience at Philly Inn & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.4
Based on 3275 reviews
Cleanliness: 7.83
Service: 8.8
Location: 10
Room Quality: 8.34
Amenities: 6.79
Value for Money: 9.82
Food and Beverage: 6.78
Overall Experience: 8.83
J
Jovan • family_with_children • rs
5
2026-09-01 • via Nuitee
L
Liviu • solo_traveller • us
10
2026-08-27 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
Y
Yadaray • solo_traveller • us
10
2026-08-21 • via Nuitee
S
shaya • solo_traveller • us
3
Pros:

It has the elevator and the gas station next door that sell really good chicken

Cons:

When you first walk in it smell like fart and they have a portal but they don't use it you still got to show your ID instead of them scanning the QR code that it provides in the portal and the room was not up to my standards like things were broken it stink the wallpapers peeling off the room was hot as ever the air conditioning work properly the bed was broken at one point in time this hotel had one of the best rooms around now and then went downhill I would not be staying here again

2026-08-21 • via Nuitee
T
Taryn • couple • us
1
Pros:

Dirty
Old
Smelly
Unsafe

Cons:

Everything g

2026-08-11 • via Nuitee
J
Joseph • family_with_children • us
8
It was good
2026-08-10 • via Nuitee
C
Christena • couple • us
7
Value was ok.
Pros:

Location was good, on bus route.
Front desk guys were great.

Cons:

Vending machine didn’t offer any water. Pillows were not very comfy. The staff didn’t know where to find more coffee cups for our room. Only one elevator worked and it made very loud thunk at the 3rd floor.

2026-08-10 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-10 • via Nuitee
F
Fedorova • extended_group • ca
5
Pros:

We book for one night, the staff was super nice. The free parking is a plus. The distance from the National museum of Fine arts is a 13 min drive and 15 min away form downtown. Overall, it's a great choice, and there is a big mall in front you can do your groceries.

Cons:

Unfortunately, the noise was terrible. The room next door was having a full-on party—complete with speakers, screaming, and running in the hallway until 4 a.m. I started calling reception at 1 a.m., but nobody ever answered. I didn't feel safe leaving my room to go downstairs. In the morning, I let the staff know; while they were very apologetic, they didn't offer any compensation. I have been in contact with Booking.com and still haven't received a resolution. It's fairly not a cheap night and coudn't even sleep and needed to drive home in the am for 10hours with 2 hours of sleep in me.

2026-08-09 • via Nuitee
C
Cory • couple • us
8
2026-08-06 • via Nuitee
T
Theora • family_with_children • us
1
Pros:

This property needs to be shut down

Cons:

Everything throw the entire place away

2026-08-05 • via Nuitee
J
Jeff • solo_traveller • us
7
Pros:

Short ride to center city

Cons:

Looks like remodel going on, but they're not quite done

2026-08-05 • via Nuitee
G
Greg • family_with_children • us
1
Pros:

Nothing

Cons:

Water power was less than weak it was a trickle. No hot water.

2026-08-03 • via Nuitee
B
Benoit • couple • fr
8
2026-08-03 • via Nuitee
M
Madeleine • couple • us
10
2026-08-03 • via Nuitee
S
Sonquela • couple • us
7
2026-08-02 • via Nuitee
D
Dickson • couple • us
7
2026-07-22 • via Nuitee
W
W. • solo_traveller • us
8
Pros:

The staff was super friendly and helpful at check in.

Cons:

The building is older so the elevator was small. I have issues with tight spaces. And all of the dresser drawers kept opening, I'm assuming its because the building is on a slant...kinda creepy.

2026-07-22 • via Nuitee