Grand Central Hotel Shanghai - Nanjing Road

Hotels
8.8 (1114 reviews)
No. 505 Jiujiang Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room temperature issues
Bathroom cleanliness concerns

Categories

Cleanliness
8.28
Some reviews mentioned concerns about bathroom cleanliness.
Service
9.25
Multiple positive sentiments about helpful and friendly staff.
Location
9.29
Consistently praised for its central location near attractions.
Room Quality
8.74
Generally positive feedback but some issues with temperature control.
Amenities
8.77
Amenities noted but some complaints regarding outdated facilities.
Value for Money
8.73
Considered good value for the location and service.
Food and Beverage
8.28
Limited variety in breakfast options noted by guests.
Overall Experience
9.05
Overall positive experiences reported; will likely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Luxurious Accommodations
Grand Central Hotel Shanghai offers elegantly designed rooms with modern amenities like free internet access, flat-screen TVs, and marble bathrooms. The golden and brown hues create a warm and inviting atmosphere for guests to relax in style.

Convenient Location
Situated near The Bund and East Nanjing Road Pedestrian Street, this hotel is centrally located with easy access to Shanghai's major attractions and transportation. Whether you want to explore the city or catch a flight, the hotel's proximity to metro lines and airports makes traveling a breeze.

Dining Excellence
From traditional Cantonese cuisine at Bo Yuet Jin to fine Western dishes at Central Grill, the hotel offers a diverse culinary experience. Guests can also enjoy buffet meals at the coffee shop or unwind with drinks at the lobby lounge. Indulge in a variety of dining options without leaving the comfort of the hotel.

Experience luxury, convenience, and exceptional dining at Grand Central Hotel Shanghai. Book your stay now for a memorable Shanghai getaway.

Important information:

Children below 3.9 feet can enjoy 50% discount for breakfast; children above 3.9 feet dine with full price.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

According to the latest epidemic prevention requirements, anyone who stays at the hotel on 30/March/2022 must stay for at least 7 consecutive days.

Please kindly note that hotel could not charge personal virtual credit card, please choose the Booking.com Payment.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for CNY 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 80 per day.

Location

Guest Reviews

8.8
Based on 1114 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Sandeep Agarwal • solo_traveller • in
10
2026-03-03 • via Nuitee
J
Joelle Angela • couple • gb
10
Pros:

I loved staying at this hotel. The location was so central. Just a stones theow away from Nanjing pedestrian street. The staff were so helpful and accomodating. They were so kind to take around 70 parcels that i ordered from taobao and sent it all in our room once we arrived.

Cons:

I actually loved everything. Probably just add more toiletries in the bathroom? But otherwise, everything is perfect.

2026-02-27 • via Nuitee
F
Felipe Miguel Andrade • solo_traveller • br
10
Boa opção, central e com bom nível de conforto.
Pros:

O hotel é excelente. Super bem localizado. Quarto amplo e confortável. Recomendo!

2026-02-09 • via Nuitee
D
Darth-Katsu • Family • Las Vegas, Nevada
8
Location!
Pros:

The best thing about this hotel is the location, right next to all the great shopping and restaurant s of Nanjing road and a few minute walk tonthe main bund area. You cant beat the location. We had very limited interaction with staff, the service staff like room cleaners were nice, fromt desk and the staff in the tax free office downstairs were kind of aburbt, and not warm and friendly as you wpuld expect from a hospitality standpoint. The room itself was very spacious with a large standing only shower. Since its winter time the room climate control is set to warm, and you are not able to change the settings. They can bring you a fan as the room doea get a bit stuffy even while its cold out. I opted to just open the window and hope no insect visiors came in. Overall we enjoyed our stay but this will be a one and done for us, there are so many options around town.

2026-02-07 • via Tripadvisor
D
Dongeun • couple • kr
10
2026-01-31 • via Nuitee
S
Suzanne • couple • ph
9
Pros:

ANDY OF CONCIERGE WAS QUITE HELPFUL ESPECIALLY IN GETTING REFUND FROM THE TAXI DRIVER WHO OVERCHARGED US DOUBLE FROM AIRPORT TO THE HOTEL.

Cons:

BREAKFAST COUOLD BE IMPROVED. COLD CONGEE

2026-01-30 • via Nuitee
W
wang2inc • Family
2
Ridiculous 5 star rating for a scam hotel
Pros:

I booked this hotel due to great reviews online and it’s supposedly 5 star ratings. Stayed from 26-28 Jan 2026, my experience was terrible. Let me elaborate:

1) Which hotel gives out amenities like toothpaste, toothbrush and hair combs at the checkin counter? Shouldn’t these be in the room - only motels do this.

2) During my stay, I switched on the “Do Not Disturb” light because I didn’t want visitors for that day. But my room was made up anyway - totally unacceptable!

3) The bath tub sinkhole is gold but this is disgustingly rusted - I could only use the shower instead. This is not 5-Star!

4) Chips and peanuts on the table put near the free coffee and tea sachets, no notice that it is chargeable. Was charged for it unknowingly!

5) Was told that one of my towels was “dirty” and I needed to pay for it. I asked for photo evidence argues that I never dirtied any towel, and even if it is - that’s not intentional. No evidence given, just told it will be debited from my deposit.

The worst scam hotel I’ve ever stayed in. One would worry if there are any valuables in the hotel room too. Please be careful.

2026-01-29 • via Tripadvisor
F
Fatima • extended_group • ae
10
2026-01-29 • via Nuitee
N
Nathalie • couple • gb
10
Incredible
Pros:

We absolutely loved everything about our stay and wish it was longer. Perfect central location, Amazing rooms , amenities , comfy beds and the spa facilities were lovely. Atmosphere of hotel is great you could sit in the main lobby all day. Staff very helpful as well. A great hotel for our first time in Shanghai and would definitely return

Cons:

Nothing

2026-01-28 • via Nuitee
B
Bowman • couple • au
10
2026-01-25 • via Nuitee
T
TECK KHONG • couple • my
9
2026-01-21 • via Nuitee
C
CHAI CHING • extended_group • my
9
2026-01-21 • via Nuitee
A
Anderson • extended_group • br
10
muito boa
Pros:

localização e conforto

Cons:

incoveniencia de troca de quarto

2026-01-20 • via Nuitee
J
jayne • extended_group • gb
6
Pleasant but could be better
Pros:

Location, great building inside very impressive .

Cons:

The air conditioning issue was only solved by a stand alone air conditioner . To have central air conditioning and it not working to full capacity left our room very hot . Also we found front of house staff English was not easy ,

2026-01-20 • via Nuitee
P
Pep • family_with_children • es
8
Repetiria
Pros:

La situació es perfecte

Cons:

Personal de recepció poc eficient

2026-01-19 • via Nuitee
H
HANI • extended_group • kw
10
ممتازه
Pros:

الموقع

Cons:

السعر

2026-01-19 • via Nuitee
P
Pui Kei • family_with_children • hk
8
Good
Pros:

The room cleaning staffs are very caring

Cons:

Took a very long time to complete the check in process , the reception staff mixed up the booking information. Didn’t apologise at all.

2026-01-19 • via Nuitee
락웅 • solo_traveller • kr
9
Pros:

위치는 좋았습니다.

Cons:

와이파이가 잘 안되어서 데이터로 사용했습니다. / 조식도 약간의 변화가 없었던점

2026-01-19 • via Nuitee
Y
yuhi • extended_group • jp
10
2026-01-19 • via Nuitee
E
Eyad • family_with_children • jo
8
Staff very cooperative and helpful
Pros:

Great Location

Cons:

There high noise in the main road and no islation
The breakfast it is reg
The air condition its work in heat only
The room very hot

2026-01-19 • via Nuitee