Grand Central Hotel Shanghai - Nanjing Road

Hotels
8.8 (1156 reviews)
No. 505 Jiujiang Road , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room temperature issues
Bathroom cleanliness concerns

Categories

Cleanliness
8.28
Some reviews mentioned concerns about bathroom cleanliness.
Service
9.25
Multiple positive sentiments about helpful and friendly staff.
Location
9.29
Consistently praised for its central location near attractions.
Room Quality
8.74
Generally positive feedback but some issues with temperature control.
Amenities
8.77
Amenities noted but some complaints regarding outdated facilities.
Value for Money
8.73
Considered good value for the location and service.
Food and Beverage
8.28
Limited variety in breakfast options noted by guests.
Overall Experience
9.05
Overall positive experiences reported; will likely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:08

Property Description

Luxurious Accommodations
Grand Central Hotel Shanghai offers elegantly designed rooms with modern amenities like free internet access, flat-screen TVs, and marble bathrooms. The golden and brown hues create a warm and inviting atmosphere for guests to relax in style.

Convenient Location
Situated near The Bund and East Nanjing Road Pedestrian Street, this hotel is centrally located with easy access to Shanghai's major attractions and transportation. Whether you want to explore the city or catch a flight, the hotel's proximity to metro lines and airports makes traveling a breeze.

Dining Excellence
From traditional Cantonese cuisine at Bo Yuet Jin to fine Western dishes at Central Grill, the hotel offers a diverse culinary experience. Guests can also enjoy buffet meals at the coffee shop or unwind with drinks at the lobby lounge. Indulge in a variety of dining options without leaving the comfort of the hotel.

Experience luxury, convenience, and exceptional dining at Grand Central Hotel Shanghai. Book your stay now for a memorable Shanghai getaway.

Important information:

Children below 3.9 feet can enjoy 50% discount for breakfast; children above 3.9 feet dine with full price.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

According to the latest epidemic prevention requirements, anyone who stays at the hotel on 30/March/2022 must stay for at least 7 consecutive days.

Please kindly note that hotel could not charge personal virtual credit card, please choose the Booking.com Payment.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for CNY 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CNY 80 per day.

Location

Guest Reviews

8.8
Based on 1156 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
T
Torsten • couple • de
9
2026-05-01 • via Nuitee
M
mehrabi • solo_traveller • am
7
2026-04-30 • via Nuitee
J
Jennifer • family_with_children • au
10
2026-04-28 • via Nuitee
A
Anthony • solo_traveller • au
10
Great location, great hotel
Pros:

A great hotel, lovely rooms, pleasant/ helpful staff, great breakfast and super convenient location

Cons:

Bartenders probably need some additional cocktail making training. Putting all the required ingredients in is one thing, but sometimes it’s the execution that results in a good drink.

2026-04-28 • via Nuitee
S
SOUGATA • extended_group • in
8
Pros:

Good Hotel to stay in Shanghai.

2026-04-27 • via Nuitee
J
Jo • couple • au
7
Pros:

it was just all satisfactory

Cons:

breakfast ordinary , couldn't face the bad food

2026-04-23 • via Nuitee
J
John Zhao Nian • family_with_children • us
9
一次接近完美的入住體驗，上海大酒店有高质量的服務水準
Pros:

因是半夜的航班我們是凌晨兩點過才到酒店，承蒙禮賓部的Francis Zhang 的熱情接待同時也认出我們儿年前也來住宿過，真是故鄉遇熟人，－掃疲乏之態. 第二天換到套房時前台的Jasmine 和她的同事非常熱情又麻利地邦我們完成換房的工作，效率很高，態度又好. 我們夫妻住了6晚，女兒她們四人住了3晚倆個小外孫女因幾年前來住過，這次重溫舊夢，感情依舊，對上海大酒店是贊不絕口. 住宿期間多次進出大門又是去廸斯尼女兒她們需寄放行李，禮賓部張經理等人都是非常客氣，服務週到. 客房阿姨打掃認真負責使我們有回家感覺。
歺飲部亮點：咖哩牛肉面的師傅現拉現煑，牛肉面口感很好，湯汁鮮美，咖哩放得也恰到好處，值得表揚；因太太身體不放便下樓吃早餐，需本人帶些粥之類食品給她，有早餐廳的員工（經理）很溫馨地替我准備了塑料食盒及塑料袋方便㩗帶. 謝謝了.

Cons:

早餐品種較少，選擇不太多，－些中式早點如菜包，肉包放的時間較長，吃的時候已經涼了或者接近凉了，西式早点品種少。個別員工尚有提升服務質量的空間.

2026-04-22 • via Nuitee
I
Ibrahim • couple • pk
7
Pros:

Environment and location

2026-04-22 • via Nuitee
M
Martha • couple • gb
7
2026-04-21 • via Nuitee
F
Fabio • family_with_children • it
8
2026-04-20 • via Nuitee
B
brad • couple • au
7
Good. Be careful about the room bond.
Pros:

Location and beautiful rooms.

Cons:

The property charged me a $300aud bond per room which is yet to be repaid.
They owe me $600 aud.
It’s now 3 weeks.

2026-04-20 • via Nuitee
長安 • family_with_children • tw
10
2026-04-15 • via Nuitee
M
Maryse • family_with_children • fr
10
2026-04-13 • via Nuitee
E
Eleanor • family_with_children • gb
9
Lovely staff
Pros:

Jasmine Sun and Annie Ding are two of the staff that have been so helpful throughout the trip. They have been so kind and made our stay even better. It's all about the staff!

Cons:

I paid for a double room for two adults and a small child. I was a bit put out when they asked me to pay for an extra breakfast, which is not cheap, for the child when we are already paying quite a lot to stay at the hotel for the week. Given the child is sharing a bed with me, it felt a bit...ungenerous.

2026-04-12 • via Nuitee
W
Waleerat • couple • th
10
Perfect
Pros:

Great location

2026-04-11 • via Nuitee
Q
qi feng • couple • au
10
2026-04-08 • via Nuitee
B
Bekten • couple • kg
8
2026-04-07 • via Nuitee
J
Jennifer • couple • gb
7
Excellent location and clean hotel- shame about no bar and air con
Pros:

Great location. Very beautiful lobby. Clean spacious room

Cons:

No real bar area. Room far far too hot. No air conditioning. Did ask reception about this but told to open a window

2026-04-06 • via Nuitee
K
Ki • family_with_children • kr
8
Pros:

조식이 생각보다 훌륭
부대시설에 대비 가격이 비싼듯하지만
위치가 좋고, 친절한 직원, 깔끔한 시설이 좋았음

Cons:

수영장 이용 등 시설이 다양하지 않아서 아쉬움

2026-04-04 • via Nuitee
E
Ersin • family_with_children • tr
9
Pros:

Otel temiz ve düzenlendi

Cons:

Personelin yaklaşımını

2026-04-04 • via Nuitee