The Regency Hotel Solihull

Hotels
•
Independent
7 (215 reviews)
Stratford Road, 0, Solihull, England, B90 4EB , Solihull , GB
44-121-745 6119

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Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Miscommunication regarding room accessibility

Categories

Cleanliness
5.33
Issues with cleaning staff leaving windows open and lack of towel availability.
Service
8.3
Staff was friendly and professional, but mixed reviews on responsiveness to issues.
Location
8.34
Convenient location for events, though access to entrance can be difficult.
Room Quality
6.29
Rooms were adequate but some had issues such as unusable showers.
Amenities
6.82
Limited amenities reported, but gym in process of being upgraded.
Value for Money
6.28
Disappointment with charges for underused nights.
Food and Beverage
7.33
Generally good breakfast but lacking in options.
Overall Experience
7.3
Overall mixed experience with a few positive moments overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Experience a serene retreat at The Regency Hotel Solihull, where comfort meets sophistication.

Scenic Views
Take in breathtaking views from our beautiful terrace and lush gardens, creating the perfect backdrop for relaxation and reflection.

Dining Delights
Satisfy your culinary cravings at our on-site restaurant, featuring a stylish bar/lounge and a coffee shop/café. Enjoy full breakfasts served daily to fuel your adventures ahead.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. With business facilities, express check-in/check-out, and convenient parking options, we cater to both leisure and corporate travelers.

Book your stay at The Regency Hotel Solihull today and indulge in comfort and elegance!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

7
Based on 215 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 7.33
Overall Experience: 7.3
P
pauline • solo_traveller • gb
8
Nice hotel,just off the motorway, good value for money.
Pros:

Good location, just off motorway. Nice clean hotel.

Cons:

The restaurant is quite dark ,not very inviting.
We were getting ready to go out and the fire alarm went off .We walked out ,downstairs to the fire escape which lead to the kitchen. We walked over broken paving slabs. To meet a member of staff, she had no idea of the alarm going off or where to send us ( there were now 5 people) I walked into the kitchen and explained to the chef. (He was horrified we were in the kitchen. ).Explained all of this to reception on the way out ,they said they would be in touch.? They haven't.

2026-07-23 • via Nuitee
H
Harry • couple • gb
10
2026-07-22 • via Nuitee
N
Neil • solo_traveller • gb
8
2026-07-22 • via Nuitee
K
Kyzer • solo_traveller • gb
1
Worse experience ever!!
Pros:

It was fairly clean!

Cons:

I was kept awake all night wth a malfunctioning smoke alarm- it was going off every hour. There was no phone in bedroom incase of emergency- there was no wifi and also tv not working- it was the worse stay imaginable!!

2026-07-21 • via Nuitee
P
Philip • couple • gb
2
Nice hotel and staff but lacking in the small details
Pros:

Nice location and clean room

Cons:

Staff couldn’t find my room at first after walking around the hotel for 10 mins. Then when finally got to room the tv wouldn’t work. Got fixed but went back off after 30 mins. Only one towel in bathroom. So from arrival to till time to relax took about a hour

2026-07-20 • via Nuitee
S
Sarah • family_with_children • gb
2
No thanks
Pros:

Not much

Cons:

Flies in my room as it was located at the back off the hotel right above the bins
No air con
No coffee or tea
Hair in shower

2026-07-17 • via Nuitee
F
Fryer • solo_traveller • gb
8
2026-07-16 • via Nuitee
R
Ross • solo_traveller • gb
7
Most enjoyable
Pros:

Very helpful staff, good food,excellent shower in particular!

Cons:

TV channels unobtainable, no soap in the shower

2026-07-15 • via Nuitee
D
David • solo_traveller • gb
4
2026-07-15 • via Nuitee
K
Kim • solo_traveller • au
4
Pros:

The staff were very accommodating

Cons:

I had a room with the sun on it most of the afternoon. It was like an oven and I felt quite unwell. Luckily a staff member brought me a fan, but still very uncomfortable.

2026-07-14 • via Nuitee
E
Esme • couple • gb
1
Waste of money
Pros:

The pillows where comfy and was convenient for me as I had just had a surgery and this hotel was less than 5 min away

Cons:

I didn’t like how the first room we was in was right next to a beer garden which was very loud,I had just had an operation a few hours prior to coming to this hotel so as you can understand I needed to rest,there was no ac or fans so we had to have the window open it got to the point where we had to change room,we rang reception and made them aware that I had just had an operation a few hours prior to going to the hotel.They then moved us to a different room which the shower was dirty was used toilet roll and also till 12:30 there was music blasting out with flashing lights,after that party had finished people where very loud still with kids running around and kicking footballs at walls(reception moved us to the other side which also had a beer garden)we had to have our windows open as it was way too hot still I was very disappointed with the whole experience I had around 3 hours of sleep,as you are probably aware after a surgery you need to rest.I want to request a full refund as I do believe this is reasonable

2026-07-12 • via Nuitee
P
Peter • solo_traveller • gb
5
Regency Hotel
Pros:

England beat Norway in the World Cup and were able to watch it in the bar.

Cons:

No air-conditioning made the room very hot and uncomfortable.
No channels on TV (not the only one either)
Expensive considering the above

2026-07-12 • via Nuitee
H
Hoard • solo_traveller • gb
10
2026-07-12 • via Nuitee
H
Hayley • solo_traveller • gb
3
Pros:

The staff

Cons:

The noise!! Never had a worse night sleep in a hotel

2026-07-10 • via Nuitee
W
William • solo_traveller • gb
9
2026-07-09 • via Nuitee
R
Rose ltd • solo_traveller • gb
1
Not staying again
Pros:

Bar and downstairs lovely

Cons:

Rooms dirty, bathroom floor brown with dirt.

Beds very uncomfortable

Blinds more than useless

2026-07-07 • via Nuitee
C
Claire • couple • gb
10
Pros:

Lovely food great bar and staff

2026-07-06 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

It was a lovely to stay in a nice hotel at a very good price

2026-07-05 • via Nuitee
S
Siddharth • solo_traveller • de
9
2026-07-03 • via Nuitee
A
Ashley • solo_traveller • gb
10
Pros:

The staff were so accommodating. The rooms were very comfy.

Cons:

N/a

2026-06-28 • via Nuitee