The Regency Hotel Solihull

Hotels
•
Independent
7 (215 reviews)
Stratford Road, 0, Solihull, England, B90 4EB , Solihull , GB
44-121-745 6119

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Facilities

Meeting rooms
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Miscommunication regarding room accessibility

Categories

Cleanliness
5.33
Issues with cleaning staff leaving windows open and lack of towel availability.
Service
8.3
Staff was friendly and professional, but mixed reviews on responsiveness to issues.
Location
8.34
Convenient location for events, though access to entrance can be difficult.
Room Quality
6.29
Rooms were adequate but some had issues such as unusable showers.
Amenities
6.82
Limited amenities reported, but gym in process of being upgraded.
Value for Money
6.28
Disappointment with charges for underused nights.
Food and Beverage
7.33
Generally good breakfast but lacking in options.
Overall Experience
7.3
Overall mixed experience with a few positive moments overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Experience a serene retreat at The Regency Hotel Solihull, where comfort meets sophistication.

Scenic Views
Take in breathtaking views from our beautiful terrace and lush gardens, creating the perfect backdrop for relaxation and reflection.

Dining Delights
Satisfy your culinary cravings at our on-site restaurant, featuring a stylish bar/lounge and a coffee shop/café. Enjoy full breakfasts served daily to fuel your adventures ahead.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. With business facilities, express check-in/check-out, and convenient parking options, we cater to both leisure and corporate travelers.

Book your stay at The Regency Hotel Solihull today and indulge in comfort and elegance!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

7
Based on 215 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 7.33
Overall Experience: 7.3
L
Louise • solo_traveller • gb
10
2026-05-14 • via Nuitee
C
Clare • couple • gb
6
2026-05-14 • via Nuitee
P
Peter • extended_group • gb
8
Good value for money
2026-05-13 • via Nuitee
K
Kosar • couple • gb
1
Very poor behaviour from manager
Pros:

Poor manager

Cons:

Okay

2026-05-13 • via Nuitee
D
danial • solo_traveller • gb
8
Good value for money
Pros:

Nice building - comfy beds - good parking - nice staff!

Cons:

It's under renovation - but that's not a negative, looks like they're trying to improve and I bet it'll look great!

2026-05-12 • via Nuitee
R
Rudge • solo_traveller • gb
6
2026-05-11 • via Nuitee
S
Sinead • solo_traveller • ie
6
2026-05-11 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-05-11 • via Nuitee
D
derek • solo_traveller • gb
6
Not happy
Pros:

Location was good for what I needed, I didn't stay for breakfast. I was there for a wedding reception. Good idea to have a TV in the room but I found it difficult to actually get it to work.

Cons:

I had originally booked two rooms as it was intended that my son would be going with me but unfortunately he was ill. I asked several times by person and through email that the other room be cancelled and the cost waiver, even booking.com asked but they did not comply and so for that reason I don't recommend this hotel and I will certainty not staying there in the future. Most dissatisfied especially as they actually had the gall to re- let the room I paid for.

2026-05-10 • via Nuitee
A
Alan • solo_traveller • gb
7
Nice stay for a friends wedding
Pros:

Nice breakfast and room. Bar, function room was good and attentive staff.

Cons:

The corridors on the second floor looking tired, especially the carpets. Evidence of ongoing renovations though, so I would assume that everything will be sorted once all that is done.

2026-05-10 • via Nuitee
L
Lisa • couple • gb
9
Nice stay at this hotel
Pros:

Breakfast was nice,even catered for gluten free

Cons:

The first room we had the card didn't work for lights so we had to be moved to a new one

2026-05-10 • via Nuitee
T
Tracy • solo_traveller • gb
5
Regency stay
Pros:

We liked the location and the staff

Cons:

We were not advised on booking that the hotel is undergoing refurbishment, the corridors were all stripped and smelt of paint. The menu online for Harry's bar was out of date so the options we chose for food were not available.

2026-05-07 • via Nuitee
F
Francis • solo_traveller • gb
7
Adequate place to stay.
Pros:

The EV chargers did not work properly on my first day, despite me trying several times, and even asking for help from a guy at reception, who seemed pretty clueless about them. The ev charging was what made me make the original booking. However, I did get one to work (on my second attempt) on the next evening.

Cons:

The light bulb above my bed was not working, but I could manage without it, & so I did not trouble reception again.

2026-05-01 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-04-29 • via Nuitee
H
Hazel • solo_traveller • gb
8
2026-04-27 • via Nuitee
M
Mick • solo_traveller • gb
7
2026-04-26 • via Nuitee
T
Tim • couple • gb
8
2026-04-25 • via Nuitee
A
Aalaa • solo_traveller • gb
3
Will never go there again
Pros:

The bed is comfy and quiet that is

Cons:

Receptionist very bad,,I checked in at 11pm they asked for card details in case any damage to the room happened I asked I can give them the next day they refused and not accept to cancel my booking and refund and said they will not let me in!!!that policy is not mentioned in their website,,,no even one water bottle in the room,,,no small fridge,,,no phone to call if i need anything,,wil never go there again absolutely ,,,,, rough staff

2026-04-24 • via Nuitee
C
Celia • couple • gb
7
Would not stay again until all work is completed.
Pros:

Great location.

Cons:

Building work throughout the hotel, took ages to walk to the room.

2026-04-22 • via Nuitee
• solo_traveller • gb
5
2026-04-21 • via Nuitee