The Berkeley, Maybourne

Hotels
•
Maybourne Hotel Group
8.9 (343 reviews)
Wilton Place, Knightsbridge , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Lovely rooms
Good amenities
Cons:
Cleaning issues in bathroom
Service inconsistency at breakfast
Delayed check-in

Categories

Cleanliness
7.93
One review mentioned a bad odor from the bathroom, affecting the overall perception of cleanliness.
Service
9.4
Overall sentiment about the staff was very positive, with several mentions of their friendliness and attentiveness.
Location
9.44
Multiple reviews praised the excellent location, ideal for exploring central London.
Room Quality
8.89
Rooms were described as lovely with refined amenities, despite some issues with a specific room.
Amenities
8.92
Amenities were generally well-received, particularly the rooftop pool.
Value for Money
8.38
No specific sentiment mentioned; rated slightly lower to balance overall scores.
Food and Beverage
8.93
Breakfast options received praise, though some observations about inconsistent service were noted.
Overall Experience
9.3
General sentiment across reviews indicated a very positive overall experience in a lovely hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious 5-Star Hotel in Knightsbridge

Award-Winning Dining Experience: Indulge in exquisite cuisine at Marcus Wareing at The Berkeley, a Michelin-starred restaurant offering a culinary journey like no other. The Collins Room also awaits with its award-winning fashion-themed afternoon tea, a delightful experience for guests.

Elegant Accommodations: The Berkeley boasts fine Italian marble bathrooms and luxurious fabrics in its bedrooms, ensuring a blend of comfort, style, and opulence for a restful night's sleep. Each room is designed to provide a beautiful and relaxing retreat for guests.

Prime Location and Amenities: Situated just a short stroll from Hyde Park and Harrods, this hotel combines 5-star luxury with an excellent location. With a spa, fitness centre, and free WiFi, The Berkeley offers a perfect blend of relaxation and convenience for your stay.

Book your stay at The Berkeley today for an unforgettable luxury experience in Knightsbridge.

Important information:

Please be advised that any extra beds can be added to Deluxe King Bedded rooms only. Superior King Bedded rooms cannot accommodate additional beds.

Baby cots are upon request and need to be confirmed by the hotel.

Please note that guests staying for 7 nights or more will be required to pay a deposit.

Discounts can only be applied once per stay, back-to-back stays within a 24-hour period are considered one stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Mon, Apr 5, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 65 per day.

Location

Property Video

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Ramp Angle: 12
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.9
Based on 343 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.3
J
John • couple • gb
10
2026-07-03 • via Nuitee
J
j.j. • extended_group • ie
9
2026-07-02 • via Nuitee
B
Bolandy • couple • tr
10
Pros:

roof was nice

Cons:

breakfast was not good .

* Compared to mid-range and luxury hotels

2026-07-01 • via Nuitee
P
Pedro • solo_traveller • es
8
2026-07-01 • via Nuitee
K
Khalid • couple • sa
10
2026-06-29 • via Nuitee
S
Sorrelle • couple • gb
10
Wonderful hospitality, stunning food, gorgeous rooftop pool overlooking Hyde Park
Pros:

The customer care is wonderful - every member of staff was great and looked after us.

Cons:

Nothing

2026-06-28 • via Nuitee
E
Emilia • family_with_children • gb
5
Some great facilities, food a failure and would likely not book again considering I paid close to £3k for the room alone
Pros:

Hotel room clean, we were upgraded however had to wait for quite a long time despite being post check in time of 3pm. I also requested an extension of an hour for late check out due to my baby’s feeding times and was told I would be contacted but didn’t hear anything.
Fitness facilities great, baby items provided also great.

Cons:

The food - since yesterday on check out I have been violently sick with either food poisoning or a stomach bug which has definitely been caused from my stay at the hotel. I’m certain this is actually food poisoning and came from eggs I ordered at breakfast. They appeared pretty congealed and set when I looked at the plate but I didn’t think more of this. My husband ate almost exactly the same items as I did and hasn’t been sick.
It’s really disappointing as I booked the stay as a treat for my family as my baby is due to have surgery tomorrow (Monday) at Great Ormond street and I have been unable to leave our property yesterday or today which has added to an already stressful situation.
We have dined a number of times at ABC Kitchens a number of times and never had issues with the food so I’m extremely surprised and upset that our visit has ended on this note. It’s not an experience I would expect from a 5* hotel.
Additionally we had to wait for our luggage for quite a while on check out - we were told we they would be left outside with the porters so we went to Cedric Grolet to pick up drinks and pastries (also had to wait ages here as apparently the drink my husband ordered wasn’t made correctly) and when returning to reception over 20 minutes later they still hadn’t been sent to the front of the hotel. We had to chase twice for this and staff appeared to not have a clue on where our belongings were.

2026-06-28 • via Nuitee
J
June • family_with_children • gb
9
2026-06-21 • via Nuitee
G
Giuliano • solo_traveller • it
10
2026-06-19 • via Nuitee
G
Gaelle • couple • be
8
2026-06-16 • via Nuitee
S
Silvia • solo_traveller • gb
10
Bliss
Pros:

Everything

Cons:

The cost

2026-06-16 • via Nuitee
G
Gemma • solo_traveller • nz
10
2026-06-15 • via Nuitee
V
Vicky • couple • gb
10
My new favourite hotel!
Pros:

Everything, the staff, the decor, the food, the rooms and the location were all outstanding.

Cons:

Nothing

2026-06-15 • via Nuitee
A
Abdulla • solo_traveller • ae
10
Fantastic
Pros:

Everything

Cons:

Late check in

2026-06-14 • via Nuitee
F
Faye • solo_traveller • ae
10
2026-06-12 • via Nuitee
F
Faisal • couple • ae
7
Pros:

The location, cleanliness and the staff.

Cons:

I booked a room with balcony, but unfortunately couldn’t enjoy it due to the smell of the cook from the restaurant.

2026-06-11 • via Nuitee
R
Rebecca • extended_group • gb
9
2026-06-11 • via Nuitee
P
Pamela • solo_traveller • il
10
Pros:

Perfect in every way. Stunning decor, quiet elegance.

Cons:

Our coffee machine didn't work and it took 2 and a half days to finally get one that did.

2026-06-10 • via Nuitee
B
Bader • solo_traveller • sa
9
2026-06-02 • via Nuitee
W
Wisam • family_with_children • sa
10
Pros:

كل شي ممتاز

2026-06-01 • via Nuitee