The Berkeley, Maybourne

Hotels
•
Maybourne Hotel Group
8.9 (302 reviews)
Wilton Place, Knightsbridge , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Lovely rooms
Good amenities
Cons:
Cleaning issues in bathroom
Service inconsistency at breakfast
Delayed check-in

Categories

Cleanliness
7.93
One review mentioned a bad odor from the bathroom, affecting the overall perception of cleanliness.
Service
9.4
Overall sentiment about the staff was very positive, with several mentions of their friendliness and attentiveness.
Location
9.44
Multiple reviews praised the excellent location, ideal for exploring central London.
Room Quality
8.89
Rooms were described as lovely with refined amenities, despite some issues with a specific room.
Amenities
8.92
Amenities were generally well-received, particularly the rooftop pool.
Value for Money
8.38
No specific sentiment mentioned; rated slightly lower to balance overall scores.
Food and Beverage
8.93
Breakfast options received praise, though some observations about inconsistent service were noted.
Overall Experience
9.3
General sentiment across reviews indicated a very positive overall experience in a lovely hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious 5-Star Hotel in Knightsbridge

Award-Winning Dining Experience: Indulge in exquisite cuisine at Marcus Wareing at The Berkeley, a Michelin-starred restaurant offering a culinary journey like no other. The Collins Room also awaits with its award-winning fashion-themed afternoon tea, a delightful experience for guests.

Elegant Accommodations: The Berkeley boasts fine Italian marble bathrooms and luxurious fabrics in its bedrooms, ensuring a blend of comfort, style, and opulence for a restful night's sleep. Each room is designed to provide a beautiful and relaxing retreat for guests.

Prime Location and Amenities: Situated just a short stroll from Hyde Park and Harrods, this hotel combines 5-star luxury with an excellent location. With a spa, fitness centre, and free WiFi, The Berkeley offers a perfect blend of relaxation and convenience for your stay.

Book your stay at The Berkeley today for an unforgettable luxury experience in Knightsbridge.

Important information:

Please be advised that any extra beds can be added to Deluxe King Bedded rooms only. Superior King Bedded rooms cannot accommodate additional beds.

Baby cots are upon request and need to be confirmed by the hotel.

Please note that guests staying for 7 nights or more will be required to pay a deposit.

Discounts can only be applied once per stay, back-to-back stays within a 24-hour period are considered one stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 6, 2025 until Fri, Mar 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 65 per day.

Location

Property Video

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Ramp Angle: 12
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.9
Based on 302 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.3
N
Nicolas • couple • pt
10
just the best
2026-03-08 • via Nuitee
V
Victoria • solo_traveller • gb
7
Good hotel - shame about the bed and getting into my room
Pros:

I always enjoy staying at this hotel. The staff are friendly and the overall experience is usually excellent. However, during this visit, my sleep wasn’t as comfortable as usual. . Despite these inconveniences, I’ll definitely stay here again but will request a room with a proper double bed next time.

Cons:

I was given a room with two single beds pushed together, and I kept slipping into the middle during the night, which made it hard to rest properly. Additionally, when I arrived around 9 p.m., my room was still being cleaned, and I had to wait in the hallway before checking in.

2026-03-04 • via Nuitee
S
Saeed • solo_traveller • ae
10
2026-02-13 • via Nuitee
S
Saeed • couple • ae
7
2026-02-13 • via Nuitee
P
pauline • couple • nl
10
Pros:

Absolutely adored Surenne spa/wellness

2026-01-30 • via Nuitee
L
Lou • couple • gb
8
2026-01-20 • via Nuitee
P
Paulina Mercedes • solo_traveller • pe
9
A hotel I usually enjoy, with great facilities and comfort, but this time marked by a very poor first night and unresolv
Pros:

I generally love this hotel and have stayed here before. The property itself is very pleasant, the food is very good, the beds are comfortable, and the overall atmosphere is nice. The spa and the gym are absolutely fantastic and, in my opinion, the best part of the hotel. During the second and third nights, the team did make a real effort to improve the experience, and the upgraded room was quite

Cons:

Unfortunately, there was a very serious issue with how my stay was handled. The first night I was placed in a terrible room, right next to a service door, simply because I booked through Booking and the rate was considered lower. I was woken up at around 7:30 AM by cleaning carts and constant noise coming from that service area, which was unacceptable. I complained through Booking and tried to raise the issue, but no one responded or seemed willing to help. Although I was later moved to a better room, I was charged significantly more in pounds than the rate I had agreed on through Booking, and again, no one addressed or explained this. It was very frustrating, and the first night completely ruined the start of the stay.

2026-01-19 • via Nuitee
M
Marquis • couple • de
9
2026-01-19 • via Nuitee
S
Samuel • couple • de
8
2026-01-19 • via Nuitee
S
sarah • couple • gb
10
Perfect night away, very luxurious 10/10
Pros:

Perfect location in Knightsbridge, large room with terrace, extremely comfortable 10/10.

Cons:

Loved it all.

2026-01-09 • via Nuitee
C
Chris • couple • gb
10
2026-01-08 • via Nuitee
C
Chynine • couple • fr
9
Good
Pros:

Location, comfortable beds, japanese toilet

Cons:

Room had bad view hidden by curtain so lacked daylight. Insuffisant hangers, no plug for hair dryer at dressing table.

2026-01-07 • via Nuitee
S
Silvio • family_with_children • pt
8
2025-12-26 • via Nuitee
C
Christian • couple • br
10
2025-12-18 • via Nuitee
C
Chioma • solo_traveller • gb
10
Memorable
Pros:

The service at The Berkeley is simply impeccable from the beautiful facilities to the outstanding amenities. The staff go above and beyond to make sure every detail is perfect. Special thanks to Stas and the wonderful reception team.

Cons:

Multiple room designs but hey there’s something for everyone and the team are happy to accommodate your taste/style if available.

2025-12-17 • via Nuitee
G
Gordon • couple • gb
8
2025-12-11 • via Nuitee
N
nour • couple • ae
10
Good location and amazing service and super friendly staff
Pros:

Amazing staff

2025-12-08 • via Nuitee
M
Marc • family_with_children • ch
7
2025-12-04 • via Nuitee
D
Dimitris • extended_group • gr
9
2025-12-04 • via Nuitee
L
Leopold • family_with_children • ch
10
Pros:

Super freundliche Mitarbeiter im ganzen Hotel, sehr gute Lage, ausgezeichnete Restaurants, ein perfekter Aufenthalt in London.

2025-12-04 • via Nuitee