Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly and attentive staff
Lovely atmosphere
Cons:
Poor service at front desk
Dated rooms
Expensive food

Categories

Cleanliness
8.3
Specific concerns about service quality and damage to property.
Service
9.1
Mixed reviews; some staff praised, but poor front desk experience reported.
Location
9.3
Beautiful Cotswold setting, highly praised.
Room Quality
7.8
Rooms described as dated.
Amenities
8.8
Spa and restaurant services mentioned positively.
Value for Money
7.8
Expensive food and drinks compared to quality.
Food and Beverage
7.8
Food quality considered underwhelming and overpriced.
Overall Experience
8.3
Overall experience mixed, with fond memories but recent disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:33

Property Description

Historic Charm and Royal Connections

Immerse yourself in over 600 years of history at The Lygon Arms, a cherished destination for both royalty and rebels. The traditional honeyed walls offer a warm embrace, inviting you to experience the allure of the Cotswolds in style.

Culinary Delights and Relaxation

Indulge in a culinary journey at Grill by James Martin, where a menu of exceptional dishes awaits under the vaulted ceiling. Afterward, unwind in the Lygon Spa, complete with an indoor pool boasting a retractable roof for sunny days and a selection of rejuvenating treatments.

Modern Comforts and Scenic Surroundings

Enjoy modern conveniences such as free parking with EV chargers while exploring the picturesque Cotswolds on foot. With cozy lounges, luxurious guestrooms, and a tranquil spa, The Lygon Arms offers the perfect blend of comfort and sophistication.

Book your stay at The Lygon Arms for an unforgettable retreat in the heart of the Cotswolds.

Important information:

Please note, extra beds can only be accommodated in the Family Suite and Junior Suite, and only if extra beds are available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £20 per person per night when using an existing bed.
    People 17 years old and over stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1895 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
M
Matthew couple us
10
Pros:

What an amazing property. Wish I had a few days to stay there just because it was such a great place to stay. The grounds were beautiful. The town was beautiful. The food was excellent. Nothing bad to say.

2026-06-27 via Nuitee
M
Munson couple gb
8
2026-06-27 via Nuitee
P
Paul solo_traveller za
8
Don’t visit during a heatwave.
Pros:

Beautiful historic building set prominently in the center of gorgeous Broadway. Breakfasts were lovely! Staff were accommodating and friendly.

Cons:

There was no aircon anywhere in the building except for the gym 😵‍💫. The rooms were dark, some with poor ventilation, especially bathrooms. There are no bar fridges in the rooms. Pillows were not comfortable. Most rooms overlook a courtyard that plays music until 9:30 and accommodates chatting guests until 10:30 🤔.

2026-06-27 via Nuitee
A
Adrian couple ie
9
2026-06-27 via Nuitee
C
Charlotte solo_traveller gb
2
Sweaty betty metty in broadway…
Pros:

Lovely rooms etc

Cons:

What the actual… with the charge rate, get some air con.., your fans didn’t work and tbh it was unbearable- don’t book in summer unless you want sweat… (boxers this might be good for you..) it’s awful.

2026-06-26 via Nuitee
S
Sohail solo_traveller gb
7
Loved the place but it was so hot for the price you would expect air con
Pros:

Steeped in history -

Cons:

No air con

2026-06-26 via Nuitee
L
Lorna solo_traveller gb
10
Pros:

Stayed for 2 nights in June and had a fabulous stay, the staff are fantastic, really friendly and fun, and the room was lovely, we stayed in the main hotel. Had dinner at the James Martin restaurant and couldn't fault it and made use of the lovely Spa. Also great location! We would highly recommend!!

Cons:

Nothing

2026-06-25 via Nuitee
C
Catherine solo_traveller gb
6
Don’t stay. Will be much better hotels and for the fraction of the price.
Pros:

The old building is lovely.

Cons:

We stayed in the main house in room 5. In the morning we had no hot water. After complaining twice the maintenance guys said that this happens in the room due to the kitchen using up all the hot water! They suggested that I used the spa showers, which were dirty. If I am paying 350 a night I expect much better service. The staff were uninterested to say the least. She give me £50 quid off. I won’t be leaving it there.

2026-06-25 via Nuitee
R
roger solo_traveller gb
7
Great hotel but the bar staff at around 5pm ish were rowdy ,badly trained,bickered loudly about who was covering for who
Pros:

Character

Cons:

Nothing

2026-06-24 via Nuitee
H
Heather couple ie
6
Overall our stay was pleasant. Perhaps the bar staff were fed up with the hot weather?
Pros:

Beautifully kept historic building, good location. Great welcome, sadly not all members of staff lived up to their colleagues standards - particularly in the bar. Staff at breakfast were great.

Cons:

Breakfast itself wasn’t great - burnt French toast one morning and the strangest scrambled eggs the next. Didn’t eat either but wasn’t asked why. Didn’t bother ordering a cooked breakfast on the 3rd morning - couldn’t risk it!

2026-06-24 via Nuitee
D
Diane couple gb
10
Beautiful place to celebrate our anniversary.
Pros:

Loved the history, the decor, the room and the check-in staff .

2026-06-23 via Nuitee
L
Louise couple gb
10
2026-06-22 via Nuitee
S
Sara couple gb
10
2026-06-22 via Nuitee
R
Ron couple gb
5
Adequate, but no geels special so we'll be looking elsewhere.
Pros:

Location excellent.
Breakfast OK but very expensive at £50

Cons:

We've noticed standards of quality slipping over the last 2-3 years we have been visiting. Nothing major, but the Lygon customer offering bo longer has that premium feel. The building character and location are still as gorgeous as ever but the staff professionalism has deteriorated. Examples arw tables incorrectly set, inconsistent food quality, front of house staff chatting in front of guests, allowing customers to have video conferences on laptops at breakfast ( who wants to listen to that?!). All small issues but they affect the ambience and customer experience.

2026-06-22 via Nuitee
J
Jane couple gb
5
Pros:

Location perfect
Breakfast

Cons:

Decor throughout the hotel far too dark
Room sooo dark & dull & could not see in the room for hair & makeup
I stayed in room 83 so had to keep blind down as people in flats opposite could see into bedroom
Bathroom cleanliness not upto par
Si ink plug stick so could not filter water

2026-06-21 via Nuitee
S
Sophie couple gb
10
An idyllic hotel.
Pros:

The location of the hotel is wonderful and the village of Broadway is a gem.

Cons:

I think it is too expensive.

2026-06-21 via Nuitee
L
Lynam couple gb
7
Bit disappointing, the wedding was wonderful but we’ve had nicer less expensive stays elsewhere.
Pros:

Beautiful building. Staff were friendly. We stayed for a wedding and the wedding organiser and waiter that evening were amazing. The bar staff were also very attentive. We had lots of leftovers that the hotel very kindly stored for us.

Cons:

Room was small. Bathroom had steps up to it which were a bit of a tripping hazard, there was nowhere to put anything in the bathroom, no shelving or areas for storing cosmetics etc. and, when on the toilet, the toilet roll was practically in your lap! The room was cold (we stayed in June) but the fan heater that was supplied was appreciated. The room wasn’t made up and tea coffee and biscuits weren’t replenished. We stayed for two nights. At breakfast we had to wait a very long time after ordering our drinks to receive them and even longer for someone to take our breakfast order. Then one of the breakfasts received was incorrect. This was quickly corrected though. At dinner (there were 8 of us in a wedding party and the meals were pre ordered) one of the meals was wrong. The meals were FABULOUS though. Normally would’ve let a little slow/incorrect service slide but for the price we expected perfection, so a bit disappointed.

2026-06-21 via Nuitee
M
mandypX7055SZ Couples
10
Excellent atmosphere food and staff
Pros:

We live in the village and had booked a table with our dog in the Russell room. We have been numerous times over the last 10 years and mostly it has been excellent (with a few blips) and this time was no different. Staff turnover quite regularly in any hospitality venue and the current staff seem to be very helpful and sympathetic to guests needs. Special shout out to Matilda and Mario (hopefully I’ve got his name right - apologies if not). Food and drink excellent and we really enjoyed our evening. We will be back in the next few weeks. Thank you again for your hard work and making our visit memorable.

2026-06-20 via Tripadvisor
A
A7075NZginas Family
10
Attentive staff, with superb afternoon tea.
Pros:

Girly group of six of us visited this afternoon to celebrate a birthday. We had pre booked the afternoon tea, which was exceptional. The staff were polite, able to explain in detail what was on offer, and on the ball regarding any food allergies. The only downside was that James Martin wasn't there.

2026-06-20 via Tripadvisor
A
Adam couple us
9
Cons:

Summer temps needed air conditioning

2026-06-20 via Nuitee