Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Poor customer service
Maintenance issues

Categories

Cleanliness
8.14
There were multiple issues reported regarding maintenance and functionality, including no hot water and non-working fireplaces.
Service
8.61
While the staff was mentioned to be friendly, there were significant issues with management's responsiveness and overall service quality.
Location
9.65
The location near Lake Louise and easy access to skiing was repeatedly praised.
Room Quality
9.1
Rooms were described as cozy and comfortable, although some complaints about size were noted.
Amenities
9.13
The pool, hot tub, and spa amenities received positive remarks, although some issues with service availability were noted.
Value for Money
8.59
General satisfaction was expressed, but issues with service may impact perceived value.
Food and Beverage
9.64
The dining experience was frequently highlighted as fantastic and out of this world.
Overall Experience
9.11
Guests enjoyed the ambiance and specific staff interactions, but multiple service issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:05

Property Description

Luxurious Accommodations
Indulge in a stay at Post Hotel & Spa, where each room is elegantly furnished with a wardrobe, safety deposit box, and some even boasting a private balcony. Enjoy the comfort of free toiletries and premium bed linen in every guest room.

Top-Notch Amenities
Relax and unwind with access to our fitness centre, indoor pool, and hot tub. Take advantage of our 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout the property.

Prime Location for Outdoor Activities
Located in the picturesque Lake Louise, guests can immerse themselves in nature with hiking, skiing, and cycling opportunities. Make the most of your stay at Post Hotel & Spa by exploring the stunning surroundings and engaging in thrilling outdoor adventures.

Book now for an unforgettable experience at Post Hotel & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

9
Based on 548 reviews
Cleanliness: 8.14
Service: 8.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.11
M
Malou • couple • us
6
2026-07-03 • via Nuitee
N
Neil • couple • gb
9
2026-06-30 • via Nuitee
K
kang • solo_traveller • us
9
2026-06-30 • via Nuitee
G
Geoff • couple • au
9
2026-06-28 • via Nuitee
V
Vivica • couple • us
9
Pros:

Great location close to Lake Louise (they offer shuttles to Lake Louise/Moraine Lake). Loved the bedtime service. Appreciated also the opportunity to have lunch boxes for hikes. You can walk within five minutes to the bakery/café/supermarket, if you want

2026-06-28 • via Nuitee
A
Ann • couple • us
10
Absolutely loved our stay! Beautiful location, wonderful food and drinks, and kind staff!
Pros:

Great location to Lake Louise and quieter atmosphere. Beautiful along the river. Wonderful staff! Complimentary shuttle to Lake Louise. Great on site bar and restaurants. Enjoyed using sauna, hot tub, and pool.

Cons:

Would be great to have breakfast included in price or more affordable options and/or snacks offered in the daytime along with the coffee.

2026-06-28 • via Nuitee
C
Christien • extended_group • be
8
Super
2026-06-24 • via Nuitee
E
Emmanuel • couple • fr
8
Hôtel agréable bien situé
Pros:

On adore les relais & Chateaux avec parfois leur côté Old School. On est en plein dedans avec cet établissement. Le personnel est agréable, la chambre est jolie, il y a un grand balcon, bon la vue sur le parking n'est pas la plus belle de notre long RT. Nous avons testé le bar LE PUB, c'était parfait et bon. Excellent accueil

Cons:

Interrupteurs sales, cuvette wc pas top (en premier, le bout de kleenex après juste un petit passage sur un des côtés du rebord du réservoir que l'on voit sale sur la 7ème), mais le pire, drap troué et déchiré. Ca NON!! pas normal dans un établissement de ce type.
Le train passe à quelques mètres de l'hôtel, mais ça va, nous avons pu dormir et la nuit fut plutôt calme

2026-06-23 • via Nuitee
W
William • couple • us
10
Will be back and stay longer
Pros:

Amazing wonderful location.Peaceful. Great shuttles to nearby lakes.

Cons:

No negative experiences

2026-06-22 • via Nuitee
G
Gloria • family_with_children • tw
10
2026-06-20 • via Nuitee
A
Anne • couple • es
10
Pros:

Loved the complementary afternoon tea .. location and staff

Cons:

Nothing

2026-06-18 • via Nuitee
L
Louise • extended_group • gb
10
Beautiful hotel in a lovely setting, I loved this hotel.
Pros:

Loved this hotel, location was great and had a great feel. The facilities were great and we had an amazing meal in the Outpost Pub.

Cons:

The price was expensive for the type of room we had. Also I requested a room with a view which was not accommodated.

2026-06-15 • via Nuitee
E
Elaine • couple • us
9
Pros:

We had a wonderful experience at the Post Hotel, enjoyed the afternoon tea, the pool and hot tub and the Lounge. great location, super staff, shuttles to Lake Louise and Moraine Lake.

2026-06-13 • via Nuitee
J
Jean Maurice • couple • fr
10
2026-06-11 • via Nuitee
S
Surmagne • extended_group • us
8
The hotel is nice. The room is small but comfortable
Pros:

Great location
Friendly and helpful staffs

Cons:

The room is small and without fridge and microwave

2026-06-10 • via Nuitee
C
Chris • couple • au
8
2026-06-10 • via Nuitee
C
Cornelis • solo_traveller • nl
9
2026-06-10 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Lovely comfortable hotel, on arrival they allowed me to park and use the complimentary bus to Lake Louise before I checked in.

Cons:

Nothing

2026-06-10 • via Nuitee
C
Contreras • couple • do
10
Extremely good
Pros:

Everything. Staff, service, hospitality, facilities, food, water, afternoon tea…

Cons:

Nothing

2026-06-08 • via Nuitee
A
Amanda • extended_group • gb
7
Good location, restaurant and leisure facilities, dated bedrooms in need of renovations
Pros:

Overall the hotel deserves praise for it’s location, leisure facilities and dining room

Cons:

The dated bedrooms are overdue for a complete renovation in our opinion.

2026-06-08 • via Nuitee