Jules César Hotel & Spa Arles - MGallery Collection

Hotels
•
MGallery
8.3 (1240 reviews)
9 Boulevard Des Lices , Arles , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent food quality
Some amenities issues

Categories

Cleanliness
8.13
Some reviews indicate issues with cleanliness in dining areas.
Service
9.1
Multiple mentions of friendly and helpful staff across reviews.
Location
9.14
Consistently praised for being well-located and convenient.
Room Quality
8.09
Mixed sentiments; some rooms described as dated.
Amenities
7.62
Some amenities such as spa and bar criticized for availability.
Value for Money
8.08
General sentiment indicates good value, but some food options are seen as overpriced.
Food and Beverage
7.63
Restaurant received mixed reviews, with some guests disappointed.
Overall Experience
8.6
Overall enjoyment reported with several guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:04

Property Description

Historic Charm and Modern Luxury
Formerly a Carmelite convent, Hôtel Jules César in the heart of Arles seamlessly blends historic charm with modern luxury.

Luxurious Spa and Relaxation
Indulge in the Cinq Mondes Spa featuring a hot tub, sauna, and massage cabins. Unwind by the seasonal heated outdoor pool or stroll through the serene floral gardens.

Exquisite Design and Culinary Delights
Experience the unique blend of 3 local colorful styles curated by M. Christian Lacroix. Enjoy Provencal cuisine at the Lou Marquès gastronomic restaurant or opt for room service for a cozy night in.

Book now to immerse yourself in the elegance and tranquility of Hôtel Jules César.

Important information:

Guests can access the Cinq Monde Spa, including the sauna, hammam and hot tub, for an additional fee upon reservation.

The outdoor heated swimming pool is only open during summer season, depending on the weather.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorized on the credit card.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1240 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
B
Bryan • extended_group • us
9
Rooms were great. Just the open corner shower was a little annoying since getting the bathroom wet
Cons:

Shower got the bathroom wet.

2026-05-30 • via Nuitee
R
Rob Sitges • solo_traveller • gb
10
Pros:

Service was exceptional , everyone was so helpful , good location , quite central and valet parking we key to our choice of hotels.

Cons:

I can't honestly think of anything

2026-05-29 • via Nuitee
D
David • solo_traveller • il
6
2026-05-27 • via Nuitee
M
Marielle... • solo_traveller • fr
6
Pros:

L'emplacement tout près du centre, la literie confortable

Cons:

La sdb : pas de place pour poser les affaires de toilette, le bac à douche étroit avec la robinetterie qui gène, le manque de lumière, les joints de la paroi de douche qui ne sont plus étanches = eau sur le sol après la douche....
La chambre : les luminaires trop faible, pas de bureau ou console confortable et lumineux pour lire ou travailler....
Les petits cannelés hyper secs offerts à l'arrivée dans la chambre !!!

2026-05-26 • via Nuitee
K
Kurt • couple • ch
8
2026-05-26 • via Nuitee
P
Pascal • solo_traveller • fr
7
Déception
Pros:

Emplacement au top. Petit déjeuner parfait

Cons:

Chambre classique petite et sentait le renfermé. Espace piscine à l'abandon : vieux chariot a glace sur place, pediluve sans eau, personne pour enlever les serviettes usagées. Abords abandonnés.
Et u départ il faut attendre pour régler la taxe de séjour qui aurait pu etre réglée lors du check in. Franchement à plus de 300 euros la nuit ça ne le fait pas du tout.

2026-05-24 • via Nuitee
L
Leandro • solo_traveller • es
1
No volvere
Pros:

La situacion y el encargadp del aparcamiento

Cons:

La recepcion desastrosa. Nos cobraron pese a haber insistido en que estaba pagado por booking

2026-05-24 • via Nuitee
M
Marie-Jeanne • couple • fr
8
J’y retournerai volontiers non avons passé de très bons moments et un repas digne de son chef
Pros:

Son originalité, sa décoration de son temps mélangeant modernité et son époque d’origine (merci Monsieur Lacroix). De plus tout le personnel etait excellent, souriant et efficace

Cons:

Problème de connexion avec le téléviseur
Le manque de douche et de toilette dans l’enceinte de la piscine

2026-05-24 • via Nuitee
G
Geneviéve • solo_traveller • fr
10
2026-05-24 • via Nuitee
P
Paula • couple • fr
8
2026-05-19 • via Nuitee
S
STAMATIA • couple • gr
9
Comfortable, stylish, excellent location.
Pros:

Generally we loved the hotel, the decoration by Christian la Crois and the amenities. An extra bonus was the farmers market that took place in front of the hotel on Saturday. This was an amazing cultural experience for us.

2026-05-19 • via Nuitee
B
Brigitte • couple • ch
9
Top unterkunft in arles
Pros:

Die Lage war hervorragend. Das personal sehr freundlich. Das frühstück war sehr gut mit grosser Auswahl. Der parkservice eine sehr gute Idee.

Cons:

Nichts

2026-05-16 • via Nuitee
D
Debora • couple • ch
9
Pros:

Lage is natürlich wunderbar, mitten in Arles.

2026-05-13 • via Nuitee
J
Jennifer • family_with_children • fr
8
Extra !!!
Pros:

L’emplacement et le spa

Cons:

La piscine ferme avant la haute saison

2026-05-12 • via Nuitee
Y
Yvan • couple • fr
6
3/5
Pros:

Le cadre

Cons:

La taille de la chambre
Ne mérite pas 5 étoiles
Restaurant niveau moyen
Bar limite

2026-05-12 • via Nuitee
T
Therese • family_with_children • us
9
Highly recommend
Pros:

Rooms are spacious and comfortable The concierge and front desk staff are exceptional

2026-05-05 • via Nuitee
K
Kirill Dorozhkin • solo_traveller • ru
1
Pros:

Nothing

Cons:

Dirty room, terrible personnel, useless concierge.

2026-05-05 • via Nuitee
A
Allison • solo_traveller • us
10
Excellent and I would come back!
Pros:

Very old building upgraded for modern comfort

2026-05-03 • via Nuitee
A
Anneloes • family_with_children • nl
8
Pros:

Top locatie en gave suite en personeel uitstanding aardig!!! Dikke pluim

Cons:

Ontbijt prima, niet uitmuntend

2026-04-30 • via Nuitee
L
Luis • couple • it
7
Good choice
Pros:

Location and staff

Cons:

The structure needs a nice renovation a good update to more contemporary standards

2026-04-29 • via Nuitee