Jules César Hotel & Spa Arles - MGallery Collection

Hotels
•
MGallery
8.3 (1358 reviews)
9 Boulevard Des Lices , Arles , FR

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent food quality
Some amenities issues

Categories

Cleanliness
8.13
Some reviews indicate issues with cleanliness in dining areas.
Service
9.1
Multiple mentions of friendly and helpful staff across reviews.
Location
9.14
Consistently praised for being well-located and convenient.
Room Quality
8.09
Mixed sentiments; some rooms described as dated.
Amenities
7.62
Some amenities such as spa and bar criticized for availability.
Value for Money
8.08
General sentiment indicates good value, but some food options are seen as overpriced.
Food and Beverage
7.63
Restaurant received mixed reviews, with some guests disappointed.
Overall Experience
8.6
Overall enjoyment reported with several guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:04

Property Description

Historic Charm and Modern Luxury
Formerly a Carmelite convent, Hôtel Jules César in the heart of Arles seamlessly blends historic charm with modern luxury.

Luxurious Spa and Relaxation
Indulge in the Cinq Mondes Spa featuring a hot tub, sauna, and massage cabins. Unwind by the seasonal heated outdoor pool or stroll through the serene floral gardens.

Exquisite Design and Culinary Delights
Experience the unique blend of 3 local colorful styles curated by M. Christian Lacroix. Enjoy Provencal cuisine at the Lou Marquès gastronomic restaurant or opt for room service for a cozy night in.

Book now to immerse yourself in the elegance and tranquility of Hôtel Jules César.

Important information:

Guests can access the Cinq Monde Spa, including the sauna, hammam and hot tub, for an additional fee upon reservation.

The outdoor heated swimming pool is only open during summer season, depending on the weather.

Please note that the credit card used for booking and proof of ID must be shown upon check-in.

For stays of more than 3 nights, the amount of the first night will be pre-authorized on the credit card.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.3
Based on 1358 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
A
Alain • couple • fr
10
Exceptionnel
Pros:

Tout étais parfait le lieu, le personnel, les équipements la piscine etc

Cons:

Ma femme a trouver le matelas un peu dur a son goût mais moi pour moi il étais parfait

2026-09-12 • via Nuitee
V
Victor • couple • fr
6
Hôtel agréable mais pas à la hauteur d’un 5 étoiles
Cons:

Pour un petit déjeuner dans hôtel 5 étoiles, la totalité du buffet n’est pas fait maison, c’est bien dommage.
Les produits n’étaient pas qualitatifs.

2026-09-11 • via Nuitee
D
Danny • couple • be
10
Goed hotel voor bezoek aan Arles
Pros:

Mooi pand met binnen kunstzinnige inrichting. Groot hotel. Ontbijt vonden we heel goed. Wat ook heel goed is is de locatie: vlak aan het centrum

Cons:

Niets

2026-09-10 • via Nuitee
G
Gareth • couple • fr
5
Great location but a very underwhelming hotel from every other perspective
Pros:

Great location for exploring Arles, very friendly staff

Cons:

Stayed for one night in this hotel whilst touring the region. The hotel is in a good location and is in an attractive building within easy reach of all of the sites of Arles. It is marketed as a 5-star hotel but it didn’t feel like one – actually I’m now convinced the French rating system is totally different to other countries as Ive never stayed in a 5-star hotel in France that compared well with 5-star hotels in other countries. It may be because the hotel is part of the Accor chain (I only discovered this when I connected to the wifi as I was under the impression it was a local boutique hotel) The staff are very friendly but the hotel just feels tired and dated inside. The décor is quite garish, the room was cramped with a faded old carpet and the bathroom had a shower that over-flowed onto the floor. I didn’t use the spa as, as in other French hotels, they charge extra and it closes early. Also, the hotel offers parking for €27 per night whereas there is ample on-street parking right outside the hotel which only cost me €8 from 7pm to half-past midday the following day. Overall, I was quite underwhelmed by this hotel and wouldn’t stay again.

2026-09-09 • via Nuitee
B
Begoña • couple • es
8
Perfecto para visitar Arles.
Pros:

Hotel muy bien ubicado para visitar Arles, se puede ir andando a todos los sitios.Se agradece la piscina con el calor que hacía. Tiene parking al lado y ellos se encargan de llevarlo .

2026-09-09 • via Nuitee
T
Tommaso • couple • it
7
Pros:

Posizione e parcheggio

Cons:

Camere piccole e promiscue..

2026-09-09 • via Nuitee
E
Eric • couple • fr
10
Excellent séjour
Pros:

L emplacement le lieu la decoration la piscine en centre ville

Cons:

Rien

2026-09-07 • via Nuitee
A
antoine • couple • fr
9
2026-09-07 • via Nuitee
J
Judith • solo_traveller • us
9
A charming hotel with an unbeatable location.
Pros:

The location cannot be beat, which is why return each year. It is a stone’s throw from the pedestrian center, in fact, just across the street, but it also next to a parking garage. You can drop your car and not use it until you are heading out of town. The rooms are comfortable and quiet and the Christian LaCroix design is so suited to Arles. The breakfast is good, but we usually go across the street for breakfast. Arles is a charming historic city that just gets better year after year thanks to an influx of small museums, galleries and designers. But it still has kept its old Provence feel. This hotel is a great spot to explore it from.

Cons:

It can be pricey. We book early and then keep looking from time to time. Often the price drops just two or three weeks before our stay. But not always.

2026-09-06 • via Nuitee
A
Alex • couple • gb
9
2026-09-06 • via Nuitee
M
Mathias • couple • fr
10
Je recommande
Pros:

Le personnel, les petites attentions et la deco

Cons:

RAS

2026-09-06 • via Nuitee
O
Oriol • couple • es
8
2026-09-05 • via Nuitee
C
cristina • couple • es
9
2026-09-04 • via Nuitee
J
JEUNET • couple • fr
9
Un séjour parfait pour quelques jours à Arles
Pros:

C’est un hôtel à la décoration originale, à la fois surprenante et artistique , dans lequel on se sent bien.

Le personnel est particulièrement agréable et attentif à la clientèle, en particulier Samad au service du soir.
Le petit déjeuner est riche de propositions.

Le massage fait par Peggy était tout simplement parfait , un subtil mélange de relaxation et de détente musculaire. J’ai adoré .

Cons:

Rien

2026-09-04 • via Nuitee
S
Sagi • couple • sa
7
2026-09-04 • via Nuitee
L
Lisa • extended_group • fr
4
Malgré un service décevant le séjour était agréable
Pros:

Le spa, l’emplacement

Cons:

Nous avons demandé une chambre pour 3 nous nous sommes retrouvés dans un hôtel 5 étoiles avec un canapé lit dépliant pour enfant.
Dommage pour l’établissement, car pour moi ce n’est pas le confort que doit apporter un hôtel 5 étoiles.
Nous avons fait une réclamation, dans un premier temps nous avons eu le droit à un petit-déjeuner offert pour compensation puis ils nous ont appelé à 22h dans notre chambre (heure très tardive) pour nous annoncer que la direction refusait de nous l’offrir.
Quelle déception en terme d’accueil et de service. Le rapport qualité / prix reste correct. C’est certainement pour ça que le service laisse à désirer.
De plus nous avons eu un nids de pigeons devant notre porte de salle de bain… un peu de ménage au fenêtre serait nécessaire plus régulièrement.

2026-09-03 • via Nuitee
S
Sweeney • solo_traveller • us
10
2026-09-01 • via Nuitee
B
Beata Grymska • solo_traveller • pl
10
Pros:

Piękny budynek i super lokalizacja

2026-09-01 • via Nuitee
S
Sylvain • solo_traveller • fr
10
2026-08-31 • via Nuitee
F
FREDERIQUE • couple • fr
9
Séjour Arlésien de rêve
Pros:

Emplacement, déco incroyable, piscine pour se rafraîchir entre 2 expo

2026-08-31 • via Nuitee