Norman Paris Hôtel & Spa

Hotels
9.2 (212 reviews)
9 -11 rue Balzac , Paris , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well-decorated rooms
Cons:
Small room size
Limited storage
Service issues in specific areas

Categories

Cleanliness
9.34
Positive sentiments noted in several reviews about cleanliness.
Service
9.81
Staff received praise for being accommodating and friendly.
Location
9.35
Frequently highlighted as an excellent aspect of the hotel.
Room Quality
8.3
Some complaints about room size and storage space.
Amenities
8.83
General satisfaction, though limited specific mentions.
Value for Money
8.79
Overall decent value, but some critiques on room size.
Food and Beverage
9.34
The restaurant and room service received high praise.
Overall Experience
9.81
Overall guest experiences were very positive, especially regarding special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Luxurious Accommodations
The Norman hôtel & spa offers 37 creatively designed rooms and suites, ensuring a serene and comfortable stay for solo travelers, couples, or families. Some rooms feature balconies, while a suite boasts a roof terrace with stunning views of the Eiffel Tower.

Prime Location
Situated a stone's throw away from the iconic Arc de Triomphe, our boutique hotel immerses you in the vibrant energy of the renowned Champs Élysées district. Explore Paris with ease and indulge in the city's charm right at your doorstep.

Chic Dining and Relaxation
Experience a sophisticated ambiance at our bar, restaurant, and wellness area, where guests from around the globe come together to create unforgettable memories. Unwind in style and comfort at the Norman hôtel & spa - Paris Champs Élysées Hotel.

Book now for an unforgettable Parisian getaway at our boutique hotel!

Important information:

For nonrefundable bookings, the hotel reserves the right to ask the credit card used for the booking.

Pre-authorization may be requested from the customer upon arrival at the hotel for payment of any extras.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

9.2
Based on 212 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.81
E
Elena • couple • be
10
Boutique hotel nel centro di Parigi
Pros:

Il design, la cura dei dettagli, la hall, molto chic e raccolto. Servizio.

Cons:

Il frastuono notturno, il sabato alle 4 del mattino, macchine rombanti, clacson e urla

2026-03-04 • via Nuitee
M
Maria • couple • kr
10
2026-02-24 • via Nuitee
N
Nikola • solo_traveller • bg
9
2026-01-26 • via Nuitee
O
ORI • extended_group • il
10
חלום
Pros:

הכל מהכל. שירות לעילה ועילה. החדרים מצוחצחים. ארוחת הבוקר מעולה

2026-01-26 • via Nuitee
M
Martin • solo_traveller • cz
10
2026-01-25 • via Nuitee
O
Omar • couple • ae
1
2026-01-23 • via Nuitee
C
Clara maria • solo_traveller • br
7
Cons:

Desorganização no café da manhã.

2026-01-19 • via Nuitee
A
arnaud • couple • be
8
Top situation , surclassé
Pros:

Barman très sympa et bon cocktail. déco chambres et hotel top

Cons:

Je croyais le lit top mais j'ai très mal dormi. Les oreillers sont synthétiques.
Une odeur en arrivant. Une bougie serait sympa
Suite de coin avec bain douche mais pas de douche. Salle de bain est petite

2026-01-19 • via Nuitee
O
ozturkoglu • couple • tr
7
2026-01-18 • via Nuitee
F
fatemah • couple • kw
4
Pros:

الموقع فقط

Cons:

الفندق تم افتتاحه في سبتمبر 2023 لكن المستوى الحقيقي فندق متهالك لاسيما المصعد الممرات غير نظيفة بالمرة فندق مستوى 3 نجوم فقط

2026-01-18 • via Nuitee
D
Danielle • family_with_children • il
9
Pros:

Small boutique hotel in an excellent location, next to the Arc de Triumph, Very quiet.

2026-01-17 • via Nuitee
A
Alaa • couple • sa
9
Pros:

Everything and the staff were so polite. We asked them for an iron and a steamer for the clothes, and they provided both. The clothes steamer was excellent. They also arranged a driver to take us to the airport, and he was on time.

Cons:

The lighting in the room is extremely dim

2026-01-17 • via Nuitee
S
sultan • couple • sa
10
2026-01-17 • via Nuitee
A
ABDULAZIZ • couple • kw
10
2026-01-13 • via Nuitee
4
461georgeo • Couples
10
Exceptional
Pros:

I recently spent 3 nights at the Hotel over New Years Eve I have been fortunate to have stayed at some very nice Hotels, and must say I was really impressed with my stay at the Norman Hotel.
The location is excellent, it is with 100 meters of the Arc De Thriomphe and the Avenue Champs-Élysées
The rooms very exemplary and really spacious, the Hotel upgraded us to a Corner Suite which.
The staff were exceptionally polite and helpful, they could not do enough for us
Breakfast was very good, again the staff went out of their way to ensure we had all that we needed
The Porter, Anais, was incredibly helpful
I really have no bad words, and if we visit Paris again, there is only one Hotel for us now, Norman Paris Hotel & Spa

2026-01-12 • via Tripadvisor
A
Aaron • couple • au
9
lovely stay, quite central to all the shops and main attraction.
Pros:

staff was great and friendly.

2026-01-11 • via Nuitee
S
Samahir • solo_traveller • sa
10
2025-12-28 • via Nuitee
R
reem • couple • ae
10
Awesome 🤩
Pros:

Honesty and good stuff

Cons:

All was good

2025-12-18 • via Nuitee
H
Hisham • family_with_children • sa
10
Perfect stay , for sure will come back to it
Pros:

Location and staff

Cons:

Nothing

2025-12-17 • via Nuitee
R
rosdruceevanson • Couples • Chicago, Illinois
8
A mixed bag of experiences!
Pros:

We recently stayed in a different hotel, Hotel Norman, for our annual trip. We were traveling in November and this was the only hotel available to us using Hilton Honors points. ( Something odd is happening with Hilton properties in Paris. It is almost impossible to find hotels that are not listed as sold out. It doesn’t matter what dates you put in. You are steered towards paying Euros, and even then the room availability is practically zero. Diamond guarantee is offered, which seems to lock in a reservation, but prevents those of us who support Hilton and want to use our points from doing so. I have yet to get to the bottom of this, stay tuned!)

Hotel Norman is in the SLH group.( Small luxury hotels) that was recently acquired by Hilton. There are less than 40 rooms total.
We were excited to stay in a different property, but upon check in, which has only one person at the front desk, so you must wait until your turn is available, we were met with some confusion regarding our upgrade upon availability.
We were there for 8 nights, but the best they could offer was an upgrade for 4 nights and then back to our original room.
We accepted.
The upgrade was very nice, but the room itself had many dings and gouges on the walls presumably made from previous guests,some visible water damage from the roof , stains and rings on the console that held the coffee maker,and a very modern vibe with almost no hanging space for any larger clothing items. Not very luxurious!

We were unable to access the spa at any time. It was always locked and no one appeared to know what was going on or explain to us why.

Clearly, an 8 night stay is a luxury, but this hotel is not really built to accommodate actual luggage and its contents that you need for that length of stay. It seems to invite travelers and business guests who are on a 1-2 night stay. A couple of shelves and a hanging rack were the only means of unpacking. For 2. Challenging.
Breakfast was included and we were looked after by the breakfast staff with great care.
When we had to return to our original room after the 4th upgrade night, we discovered that there was a problem with the electrical lights, and so, once more, we were moved.
I felt some sympathy for the staff, who were trying to handle all this, but we also had to move twice and that was a bit of an issue.It would have been better to have stayed in our upgrade for the entire 8 nights.

Still, overall, the management were very professional and pleasant and they did their best.
It all worked out, with a few deep breaths on our part.

Personally, I temper any expectations when visiting Paris, (this was our 26th visit) because we do understand space limitations and all that entails with visiting, but the Hotel Norman
has a few wrinkles to iron out still.
We are hopeful that this review is shared to management, and that they understand our concerns.

2025-12-14 • via Tripadvisor