The Plettenberg Hotel

Hotels
9.4 (1023 reviews)
40 Church Street , Plettenberg Bay , za

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful location
Great food quality
Cons:
Cleanliness issues
Value for money concerns
Room maintenance needed

Categories

Cleanliness
7.78
Some reviews mentioned issues with room cleanliness and tidiness.
Service
10
The staff were described as outstanding and helpful throughout the stays.
Location
10
Multiple reviews praised the hotel for its beautiful location and proximity to beaches.
Room Quality
9.08
Some rooms were noted as needing maintenance, but generally spacious and elegant.
Amenities
9.78
The hotel offers good amenities, though specific details were not extensively discussed.
Value for Money
8.78
Concerns were raised about the value compared to the quality of other hotels in the area.
Food and Beverage
10
The food and wine at the restaurant received high praises from multiple reviewers.
Overall Experience
9.78
Guests expressed a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:26

Property Description

Luxurious Accommodation
Experience a 5-star stay at The Plettenberg, where each of the 37 guest rooms is uniquely decorated and equipped with modern amenities, ensuring a comfortable and stylish retreat.

Spectacular Views and Relaxation
Indulge in the beauty of the rocky headland location, offering stunning vistas of the sea and mountains. Unwind by one of the two infinity pools or enjoy a rejuvenating treatment at the Fresh Wellness Spa, making your stay truly unforgettable.

Culinary Delights and Entertainment
Delight your taste buds at The Plettenberg Restaurant, serving delectable South African cuisine with panoramic views of Formosa Bay. End your day with a cocktail at Sandbar, the perfect spot to unwind and soak in the sophisticated ambiance.

Book your luxurious getaway at The Plettenberg now for a truly exceptional experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1023 reviews
Cleanliness: 7.78
Service: 10
Location: 10
Room Quality: 9.08
Amenities: 9.78
Value for Money: 8.78
Food and Beverage: 10
Overall Experience: 9.78
S
sharonL9644QO NONE Toronto, Ontario
10
Outstanding hotel all round
Pros:

The Plettenberg deserves a perfect score. From management across the board including all staff members, service is exceptional.
Entire property is beautifully decorated, spotlessly clean and very well maintained.
Food of a very high standard, both delicious and well presented.
Outstanding service from the travel desk who arranged our airport shuttle with a very professional company.

2026-05-14 via Tripadvisor
G
Gavin couple gb
9
2026-05-13 via Nuitee
M
Mobile17853294674 NONE
10
A brilliant hotel
Pros:

This is an outstanding hotel in a wonderful setting in Plettenberg Bay. Staff and service were excellent and the food was exceptional. Our only criticism was the lack of ramps for disabled persons and this caused us great embarrassment when we invited mobility impaired guests for lunch.

2026-05-07 via Tripadvisor
B
betina702 NONE Muenster, North Rhine-Westphalia
10
wonderful Hotel and excellent breakfast, very friendly team
Pros:

during our 5th stay at the Plettenberg we really enjoyed this lovely Hotel just above the wonderful beach of Plettenberg Bay

2026-05-04 via Tripadvisor
G
Gareth family_with_children za
10
2026-05-04 via Nuitee
C
Christine couple za
10
Simply Superb!
Pros:

We aspect of our stay was simply Superb!
The staff very polished, polite and professional.
The location and views ticket all the boxes.

Cons:

Nothing not to like …

2026-05-04 via Nuitee
R
Roberr McLaughlin couple za
10
Pros:

We woke up to a stunning sunrise over the Indian Ocean, and dolphins playing in the surf below the cliffs where the hotel is located. Incredibly memorable.

Cons:

Absolutely nothing to enter in this text box. The hotel thinks of every detail with graciousness.

2026-05-04 via Nuitee
C
Christoph couple ch
9
Pros:

Nettes, hilfsbereites Personal, gutes Frühstück, schöne Zimmer

Cons:

Viel zu wenige Liegebetten an den Pools, nicht bewirtschaftet, viele sind Stunden unbesetzt, aber reserviert. Hier braucht es bei schönem Wetter unbedingt einen Pool Manager!!

2026-05-03 via Nuitee
J
Julia couple za
9
2026-05-03 via Nuitee
D
Debbie extended_group za
9
A fabulous hotel
Pros:

It’s so very beautiful, clean with such friendly staff. Food is fantastic.

Cons:

Nothing.

2026-05-01 via Nuitee
A
ann couple ie
9
2026-04-26 via Nuitee
B
Barend couple gb
8
2026-04-26 via Nuitee
M
Musonda couple za
10
Will make my Best holiday list
Pros:

It has the most amazing views and unique decor . Clean and classy . Staff were amazing everyone so friendly and keen to assist or advise . Very baby friendly too

Cons:

It was perfect honestly

2026-04-26 via Nuitee
G
gchorosz NONE
6
Average for the price paid
Pros:

Avoid rooms 28 and 30 as they are above the kitchen. You do enjoy some see view, provided tou open the window... which you will avoid doing because of the fry smell.

2026-04-24 via Tripadvisor
U
Uwe couple de
10
perfekt für mehrere Tage auf der Garden-Route,
Pros:

tolle Lage, tolles Restaurant mit Blick aus Ocean, Lage gut für Tagesausflüge, sehr saubere und komfortable Zimmer

2026-04-23 via Nuitee
T
ThePandaiswelcome Family Leeds, West Yorkshire, England
10
Great Hotel
Pros:

We had two rooms one of which had a sea view which was lovely!!
Breakfast was amazing with a buffet and hot options, plenty of juices and bottles of fizz or Bloody Mary's if you want them!
The breakfast area looks over the sea and we were lucky enough to see dolphins swimming by!
The staff were all fantastic and could not do enough for us! I would stay here again!

2026-04-21 via Tripadvisor
B
babybuny Couples United Kingdom
10
Luxurious and Serene
Pros:

We stayed in a superior suite overlooking the ocean for 3 days. The hotel was busy but never noisy and the setting and decor were beautiful. There’s 2 pools and the heated pool was very quiet with gorgeous sweeping views across the sea. Enjoyed evening drinks at the bar and dinner was delicious each evening. Felt very safe as there was lots of security outside the hotel. The small town was at the top of the street up a steepish hill but we preferred to stay at the hotel as there wasn’t too much worth seeing in the town.

2026-04-20 via Tripadvisor
M
MARTIN couple za
9
Superb oceanview experience
Pros:

bfast was great - room a bit small and would have loved a sea facing room ( now it costs more)
our shower leaked water into the rest of the bathroom
everything else superb, will be back

2026-04-20 via Nuitee
T
Tereza couple za
10
Wonderful experience to stay in The Plettenberg! Absolutely magnificent!
Pros:

Beautiful hotel and setting

2026-04-20 via Nuitee
S
Shiloh couple za
10
Super stay. So relaxing. Very comfortable. Beautiful view
Pros:

Stunning setting. Comfortable and clean room

Cons:

Our balcony door was very hard to open. Extractor fan in bathroom was making a clunking sound

2026-04-19 via Nuitee