The Plettenberg Hotel

Hotels
9.4 (966 reviews)
40 Church Street , Plettenberg Bay , za

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Beautiful location
Great food quality
Cons:
Cleanliness issues
Value for money concerns
Room maintenance needed

Categories

Cleanliness
7.78
Some reviews mentioned issues with room cleanliness and tidiness.
Service
10
The staff were described as outstanding and helpful throughout the stays.
Location
10
Multiple reviews praised the hotel for its beautiful location and proximity to beaches.
Room Quality
9.08
Some rooms were noted as needing maintenance, but generally spacious and elegant.
Amenities
9.78
The hotel offers good amenities, though specific details were not extensively discussed.
Value for Money
8.78
Concerns were raised about the value compared to the quality of other hotels in the area.
Food and Beverage
10
The food and wine at the restaurant received high praises from multiple reviewers.
Overall Experience
9.78
Guests expressed a very positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:26

Property Description

Luxurious Accommodation
Experience a 5-star stay at The Plettenberg, where each of the 37 guest rooms is uniquely decorated and equipped with modern amenities, ensuring a comfortable and stylish retreat.

Spectacular Views and Relaxation
Indulge in the beauty of the rocky headland location, offering stunning vistas of the sea and mountains. Unwind by one of the two infinity pools or enjoy a rejuvenating treatment at the Fresh Wellness Spa, making your stay truly unforgettable.

Culinary Delights and Entertainment
Delight your taste buds at The Plettenberg Restaurant, serving delectable South African cuisine with panoramic views of Formosa Bay. End your day with a cocktail at Sandbar, the perfect spot to unwind and soak in the sophisticated ambiance.

Book your luxurious getaway at The Plettenberg now for a truly exceptional experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ZAR 1,350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 966 reviews
Cleanliness: 7.78
Service: 10
Location: 10
Room Quality: 9.08
Amenities: 9.78
Value for Money: 8.78
Food and Beverage: 10
Overall Experience: 9.78
S
Stefan • couple • ch
9
2026-02-12 • via Nuitee
J
John • couple • ie
7
Staff were too pushy on th evening restaurant….. asked us 3 times in the first hour should we book in for dinner
Pros:

Location and views

Cons:

The security outside was a little unnerving if necessary we appreciate.

2026-02-08 • via Nuitee
A
Aidan • couple • za
7
Pros:

Location
Views

2026-02-08 • via Nuitee
B
Bernhard • couple • za
10
2026-01-25 • via Nuitee
S
Solari • family_with_children • cl
10
Pros:

Everything excellent

Cons:

It rained while we were having dinner and the staff was slow to react

2026-01-24 • via Nuitee
M
Marijke • couple • nl
9
heerlijk
Pros:

ontbijt was prima.

Cons:

Diner viel qua kwaliteit tegen in verhouding tot de standaard van het hotel

2026-01-21 • via Nuitee
K
Kevin • couple • au
10
Exceptional
Pros:

Location, room was extraordinary & the restaurant superb

Cons:

Clean towels twice a day without the option of reusing once used bath/shower towels twice daily. Not acceptable for me if the hotel is concerned about environmental issues & water wastage

2026-01-19 • via Nuitee
D
Duncan • couple • gb
9
Expensive but class.
Pros:

The location was excellent. Breakfast was a delicious

Cons:

Not much. The bed that it needs to be turned. As a bit hollow and felt you were going to roll out the bed.

2026-01-19 • via Nuitee
M
Muvhuso • family_with_children • za
10
2026-01-15 • via Nuitee
S
Sean • couple • gb
8
2026-01-14 • via Nuitee
D
David • couple • za
10
Superb
Pros:

Everything and pet friendly

Cons:

All brilliant

2026-01-13 • via Nuitee
N
Nozuko • couple • za
9
Beautiful & luxurious stay!
Pros:

Friendly staff, beautiful property that’s well kept and looked after. Was absolutely an amazing stay! The attention to detail is unmatched, love love love!

Loved the small details added to our stay that came as a lovely surprise.

Cons:

Nothing

2026-01-12 • via Nuitee
• couple • gb
10
Pros:

Friendly staff, luxurious hotel

Cons:

Not many rooms with balconies

2026-01-09 • via Nuitee
A
alberto • couple • es
10
Un lugar que supera expectativas !
Pros:

El personal es muy amable y servicial.
La localización del Hotel , sus instalaciones y decoración son excelentes.

2026-01-07 • via Nuitee
A
Ayumi • family_with_children • za
9
2026-01-05 • via Nuitee
T
Tinashe • extended_group • zw
10
2026-01-04 • via Nuitee
F
familleabegg • NONE
10
3 nights stay
Pros:

Very well located and equipped buildings. Helpfull and discreet people make your stay comfortable.
The different possibilities offerd are weel explained during a short tour at arrival.
Rooms are comfortable, well equipped and allow relaxation as well as a fast access to town and beach.

2026-01-02 • via Tripadvisor
D
Darshan • couple • za
10
2025-12-28 • via Nuitee
P
Patrice • couple • fr
10
2025-12-25 • via Nuitee
M
Michael • couple • de
9
Wunderbarer Aufenthalt.
Pros:

Lage, Komfort, Personal, Essen - alles sehr gut!

Cons:

Lediglich wenige Kellnerinnen beim Frühstück und Abendessen wirkten etwas lustlos, was schade war. Das restliche Personal war aber ausgesprochen zuvorkommend und freundlich, insbesondere der Empfang und die Security.

2025-12-20 • via Nuitee