Grande Roche Hotel

Hotels
9.1 (363 reviews)
Plantasie Street , Paarl , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Spacious and comfortable rooms
Excellent facilities
Cons:
Inconsistent food quality
Poor restaurant service

Categories

Cleanliness
9.31
Standard quality for this hotel tier.
Service
8.78
Service quality mentioned as poor in some reviews.
Location
9.82
Beautiful location with amazing views as noted in several reviews.
Room Quality
9.27
Rooms are spacious and tastefully decorated.
Amenities
9.8
Awesome facilities with swimming pool and tennis courts.
Value for Money
8.76
Luxury pricing acknowledged but considered a good value for visitors from abroad.
Food and Beverage
7.81
Food quality and service in the restaurant were criticized.
Overall Experience
9.28
Guests enjoyed their stay overall, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:16

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining and Relaxation
Indulge in a culinary journey at our restaurant and unwind with your favorite drink by the bar. Take a leisurely stroll through the lush gardens or bask in the sun by the outdoor swimming pool.

Convenience and Comfort
Experience top-notch service with our 24-hour front desk, airport transfers, and room service. Stay connected with free WiFi and enjoy modern amenities in every room, including air conditioning, flat-screen TV, and a private bathroom.

Escape to elegance and comfort at Grande Roche Hotel. Book now to experience luxury at its finest.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ZAR 966 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for ZAR 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 363 reviews
Cleanliness: 9.31
Service: 8.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.28
W
Wilhelm • solo_traveller • za
8
2026-05-14 • via Nuitee
W
Wilhelm • solo_traveller • za
8
2026-05-14 • via Nuitee
O
Ockert(Jaco) • couple • za
10
2026-05-10 • via Nuitee
R
Roger • family_with_children • ch
10
2026-05-10 • via Nuitee
W
Wilhelm • solo_traveller • za
7
2026-05-08 • via Nuitee
M
Michael • solo_traveller • es
10
Cons:

That the pool was not heated.and the television in the living room did not work

2026-05-04 • via Nuitee
C
Corder • family_with_children • za
9
2026-05-02 • via Nuitee
T
Tania • couple • za
8
2026-04-29 • via Nuitee
G
Gerhard • solo_traveller • it
10
2026-04-26 • via Nuitee
N
Nadia • family_with_children • za
9
Overall very good.
Pros:

Very comfortable and beautiful. Lovely attention to detail.

Cons:

The restaurant unfortunately is not quite up to the same standard as the hotel itself. Table service, although very friendly, is sorely lacking in some of the fundamentals of hospitality. A short course in the basics of table service would not go amiss.

2026-04-20 • via Nuitee
N
Natalie • couple • za
9
2026-04-11 • via Nuitee
W
WP • couple • za
10
2026-04-06 • via Nuitee
F
Florian • couple • de
10
Danke an das Hotlteam
Pros:

Außergewöhnliche einfach mal zum Abschalten und die Tolle Aussicht inhalieren

Cons:

Das Hotel besticht durch die überschauberkeit, dem überaus freundlichem Personal, der genialen Lage, dem sehr guten Essen und Trinken. Den einzigen Fehler den man machen kann es bei Verfügbarkeit nicht zu buchen.

2026-04-03 • via Nuitee
S
Stefan • family_with_children • de
9
Entspannte uns schöne Tage in einzigartiger Lage
Pros:

Die Lage ist einzigartig. Der Blick auf die Weinberge und das Gebirge im Hintergrund gepaart mit den schönen reetgedeckten Häusern - grandios. Das Personal ist freundlich und es blieb kein Wunsch unerfüllt. Der größere Pool ist ein toller Platz um sich zu entspannen und die Sonne zu genießen. Die Frühstücksauswahl ist super und wir haben es genossen draußen auf der Terrasse ausgiebig zu frühstücken.

2026-04-03 • via Nuitee
E
elaine • extended_group • gb
9
2026-03-29 • via Nuitee
D
Denise • couple • gb
10
5 Star Hotel 5 Star Staff 5 Star experience
Pros:

Staff were amazing. Wade, Manelise and a few waitresses in the restaurant. Facilities were beyond luxurious. Spa treatment was outstanding.
5 star hotel
5 star staff
5 star customer service

Cons:

Absolutely everything was amazing

2026-03-28 • via Nuitee
F
Frederik • couple • gb
9
2026-03-26 • via Nuitee
K
Katie • couple • gb
7
Overall a bit disappointing
Pros:

Initial greeting was phenomenal

Cons:

Asked for late check out due to flight change and partner being unwell but were unable to provide anything despite reception telling us the hotel was very quiet
Dinner food delicious but limited menu - ordered room service for variety
Pool area a bit neglected and not staffed… if you want drinks or food need to place a call. Area not checked during day so build up of used towels dishes etc

2026-03-22 • via Nuitee
G
Gerhard • couple • za
6
This could be a nice hotel, but needs more attentive management
Pros:

Good location and setting

Cons:

Rooms are a bit run down. The TV had only a few international channels. Staff in the dining room did not really look interested in their job. No buffet at breakfast, everything has to be ordered from the menu.

2026-03-21 • via Nuitee
S
Svea • family_with_children • de
7
Traumhafte Anlage mit minimalem Abzug
Pros:

Sehr schönes Anwesen.

Cons:

Das Abendessen am ersten Abend hat über eine Std gedauert und war kalt.
Es könnte hier und da Modernisierung vertragen.
Die Weinprobe war an der Rezeption von 5:30 Uhr bis 6:30 Uhr angekündigt worden. Als wir um 6:00 Uhr erschienen wurde uns gesagt, dass die Weinprobe nur bis sechs gegangen war und es wurde erst nach längeren Nachfragen widerwillig ein Wein ausgeschenkt. Für ein Hotel dieser Klasse und bei dem Preis, haben wir das als unnötig, überraschend und leider auch unprofessionell erlebt.

2026-03-19 • via Nuitee