The Cellars-Hohenort

We stayed here as a treat on a recent trip. The hotel and its surroundings are stunning. Lots of different accommodation buildings and beautiful grounds with lots of nooks to explore. We stayed in a standard room which was in the 2nd building on the 3rd floor. Our room was lovely and very spacious with everything you need-fully stocked mini bar which was complimentary. The toiletries are from Africology which are lovely. Our rate includes breakfast which is served in the conservatory or on the terrace. It included continental and cooked breakfast. It was delicious. We also had dinner on our first night in the conservatory. The dinner was amazing-very delicious.

We stayed here as a treat on a recent trip. The hotel and its surroundings are stunning. Lots of different accommodation buildings and beautiful grounds with lots of nooks to explore. We stayed in a standard room which was in the 2nd building on the 3rd floor. Our room was lovely and very spacious with everything you need-fully stocked mini bar which was complimentary. The toiletries are from Africology which are lovely. Our rate includes breakfast which is served in the conservatory or on the terrace. It included continental and cooked breakfast. It was delicious. We also had dinner on our first night in the conservatory. The dinner was amazing-very delicious.

A few things that could be improved: understanding it’s an old property, but the windows rattle and leak noise, maybe consider secondary glazing. Noise from people walking past the door can be disturbing, maybe fitting sound proofing would help. It didn’t affect us too much but can imagine in the busy months it would be noisy.

On our 2nd night we went down to the conservatory for dinner at 6pm, to be told that they were slammed and we couldn’t eat until 7:30pm. The restaurant was not full by any means and it would have been good if the hotel let you know you should book to guarantee a table. We decided to order room service and we were served in less than 30 minutes which was great.

We tried to settle our bill the night before we left as we were leaving at 6:30am. We were told that it would have to be done in the morning. It just meant to added stress to us leaving as the traffic to the airport can be unpredictable.

Lovely gardens and room

Die Lage in Constantia, die Ausstattung des Hotels und der Service! 5 Sterne!!!

Beautiful location, excellent food, service and personal attention

Pros:
-Reception: Exquisite. By the time we reached the front desk, they already had our registration, a warm towel (soaked in lemongrass scent) & sweet iced tea ready. A duty manager (Ashwin) walked us to our room, showed us around, and answered all our questions. Duty Manager Llewelyn courteously extended our stay to 8 pm to accommodate our late-night flight departure. Personalized letter in our room explaining the available services and facilities. Nougats were offered as farewell gifts.
- Room: A cheese and cracker plate plus a full-size bottle of wine welcomed us. Bedroom was small but had lots of storage. Bathroom was spacious, featuring a full bathtub, a large shower stall and 2 sinks. Amenities contained essential oils from Africology. Mini fridge contained complimentary Coke Zero, lemonade, beers, and water, plus cans of nuts, biltong, gummies, & chips. 2 hooks and 2 big towel racks (one heated as long as the correct switch is flipped) in the bathroom. 1 hook on the entry door to the bedroom.
- Meals: Dinner was delicious (free-range beef burger, paella, & chocolate financier) and featured top-notch service. Different restaurant staff frequently checked on us. Restaurant (called the conservatory) is beautifully decorated with a full view of the greenery outside. Lunch was also delicious (Cesar Salad, Calamari, Oysters, & Chicken). Prices were amazingly reasonable for quality.
- Facilities: Old-fashioned decorations but beautiful and clean. 2 outdoor swimming pools with heated water.
- Location: Isolated in a remote place, with a security guard checking entries. The grounds spread out with nicely kept gardens and trees all around.

Cons:
- Bedroom: Windows without screens allowed big flies inside. The curtains allowed sunshine through early in the morning.
- Bathroom: An instructive sign on the heated towel rack would be helpful. Water pressure was low. No handheld shower wand was provided.
- Service: No Disturb sign was ignored.
- Facilities: There were no elevators because the whole hotel consisted of 2 main buildings that used to be some old mansions, plus some detached small houses.

I stayed in the Cellars-Hohenhort several times in the distant past. It had become rather tired and service was erratic. So what a pleasure to return and find that the hotel is now greatly improved. The staff were extremely welcoming and looked after us very well. The housekeeping team were especially kind. The Conservatory Restaurant has been relaunched with a more casual and contemporary menu. It is buzzy and packed with locals not staying at the hotel. We enjoyed the beautiful gardens and a game of tennis on the hotel’s court. The pools are also very nice.

The spa and restaurant

Immer wieder sehr schön dort. Tolle Atmosphäre, angenehmes Ambiente, der große grüne Park, der Service, das Essen (Frühstück und abends). Alles top und zu empfehlen!

The photos do not do it justice, we booked here for our honeymoon and are we glad that we did! The service is exceptional, the food is incredible. On arrival we had a personal tour of the grounds, we were checked on early too. We didn't want to leave to explore cape town! We wanted to stay there the whole time! They have an excellent vegan menu, just ask for it when they seat you. Room service was incredible, we also met the local ducks and the grounds tortoise Ferguson who we found in the vineyard. We used the spa facilities and highly recommend. They do daily shuttles free to V&A waterfront and also to Kirstenbosh Botanical Gardens. We'll definitely be coming back

This was our 4th stay at Cellars and we are already looking forward to returning next week. The hotel is stunning, service impeccable, rooms wonderful and food and drinks delicious. This time we also enjoyed a relaxing treatment in the Spa and delightful High Tea in the Greenhouse Restaurant. Thank you for another amazing stay and see you next week!

There is so much to love about this hotel. Firstly, the rooms are so clean and well laid out with everything you could need having been thought of and planned for. Secondly, the service, friendliness of staff and beauty of the estate is second to none. Third, there is a free shuttle that operates during the day to the waterfront and some other nearby locations. Fourth, the breakfast was absolutely superb.
I’d like to give a special shout out to Quanita, Inam, Matthew and Zubair!! Everyone was superb but these 4 were standouts!

We have been here before (2019) and the hotel doesn’t disappoint in any way. Staff always helpful and obliging whenever possible. The rooms are luxurious, traditional in style. The main guest spaces are relaxed and tasteful.

Superb hotel and spa facilities.
Highly recommend this hotel in terms of value for money - a true 5-star boutique hotel

An absolutely stunning hotel - (part of the small leading hotels of the world group).
Elegant interiors, beautiful gardens and the warmest of welcomes. The Cellars offers the most incredible customer service - polite, friendly and professional - every part of our stay was exceptional.