Fairfield Inn & Suites by Marriott Winston-Salem Downtown

Hotels
Fairfield Inn
8.5 (280 reviews)
125 South Main Street , Winston-Salem , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Location issues
Cleanliness problems with linen
Double charging concerns

Categories

Cleanliness
7.75
Some reviews indicated cleanliness issues with linen and the overall condition of the hotel.
Service
9.25
Many reviews highlighted friendly and helpful staff, enhancing the service experience.
Location
7.75
Some guests were dissatisfied with the location's proximity to the road.
Room Quality
8.25
Overall room quality was mentioned positively, though there were issues with dampness.
Amenities
8.75
Amenities were generally well-received, with a clean bar and good breakfast offerings.
Value for Money
9.25
Most comments reflected that the experience was worth the cost, despite some specific financial troubles.
Food and Beverage
8.25
The breakfast and dining services received positive remarks.
Overall Experience
8.75
Guests had a generally positive stay despite some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

Convenient Location
Situated just a short 5-minute walk from the Wake Forest Innovation Quarter technology district, Fairfield Inn & Suites by Marriott offers easy access to nearby attractions like the Winston-Salem Arts District.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with a refrigerator, microwave, and coffee machine. Additional conveniences include a cable TV, desk, and complimentary toiletries for a relaxing experience.

Fitness and Dining Options
Stay active at the on-site fitness center with cardio machines and catch up on work at the 24-hour business center. Indulge in a delicious hot breakfast with a variety of options and savor American cuisine at Main St. Grille, all without leaving the hotel.

Experience a seamless blend of comfort and convenience at Fairfield Inn & Suites by Marriott Winston-Salem. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 280 reviews
Cleanliness: 7.75
Service: 9.25
Location: 7.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 8.75
S
Shauntina couple us
1
Didn’t stay at this property
Pros:

Nothing

Cons:

Double charge and still tried to charge my card after I left

2026-02-12 via Nuitee
S
Sylvia couple us
10
Pros:

Breakfast was good location was real close to where we attended a surprise birthday party. Loved the bar and grille the salad I had was very delicious.

Cons:

Didn’t know there was a charge for parking deck until check in time. Other than that everything was fine.

2026-01-19 via Nuitee
A
Alejandro couple es
9
2026-01-19 via Nuitee
M
Miller family_with_children us
10
Pros:

The staff was friendly!
I wanted points through Marriot but I used booking.com.

Cons:

Bar was closed

2026-01-02 via Nuitee
S
Sharon solo_traveller us
8
Pros:

Everything was clean and just what we needed to accommodate our stay!

Cons:

I didn’t like the location and how the facility sat at the road, I wasn’t expecting the building to be placed that way.

2026-01-02 via Nuitee
C
Chad solo_traveller us
9
2025-12-29 via Nuitee
R
Richard solo_traveller us
9
Fine value, very comfortable bed.
Pros:

Great breakfast and helpful staff

Cons:

Fine. And they are planning an update.

2025-12-13 via Nuitee
H
Heather family_with_children us
1
Beware of charges.
Cons:

I was double charged for the room. Booking.com charged me and then the hotel charged me again. I'm not sure where the incompetency was, but I shouldn't have to chase my refund down. Completely unacceptable

2025-12-02 via Nuitee
S
sherry couple us
10
2025-11-19 via Nuitee
J
Jada couple us
10
2025-11-12 via Nuitee
J
Jada couple us
10
2025-11-12 via Nuitee
J
Jada couple us
10
2025-11-05 via Nuitee
U
U3005ETkevink Family New York City, New York
2
You get even less than what you pay for
Pros:

A little surprising that Marriott puts their name in this hotel. While the front desk checkin staff was great, the beds sucked, the carpeting was frayed everywhere, the gym was tiny and the bar staff was mostly absent. Most importantly, the wifi only worked for 2 or 3 minutes at a time, then it took 15 or 20 minutes to reconnect to the network internet. Was here for a personal weekend trip but had to spend hours on a Friday night dealing with work stuff that should have taken minutes because of internet connectivity worse than most places on the planet.

2025-10-24 via Tripadvisor
L
LaDaria solo_traveller us
7
Front desk staff was amazing!
Pros:

VARIETY

2025-10-18 via Nuitee
X
xx7xx Business Fort Lauderdale, Broward County, Florida
10
Awesome location, great breakfast, & they got the little details right
Pros:

I spend over 120 nights per year in a hotel room , so I appreciate all of the little things that this Fairfield did correctly to make my stay more enjoyable. The desk in my room was NOT located right next to the wall air conditioner. I don't like the AC blowing directly on me while working on my computer. The bathroom had a foot rest shelf and a handle to hold on to while using the shelf. This made washing feet much easier. The bathroom came with a little bar of soap instead of the bottle of soap that most hotels now have. The tv in the room was the perfect size (about 40 inches). I dont care for hotels that put a 60" TV in the room because the light is so bright at night (I sleep with the TV on). I could actually open the window to the room to get fresh air in. The buffet breakfast included many high end items like sausage biscuits, Chochbani greek yogurt, and blueberry scones.

2025-10-08 via Tripadvisor
S
Sheniqua family_with_children us
5
It was Ok......
Pros:

The front guest host. Nice and very helpful

Cons:

The linen for the pullout was filthy!!!

2025-10-05 via Nuitee
L
Lorenzo solo_traveller it
7
2025-09-29 via Nuitee
S
S9739NGtimh Business Harrisburg, North Carolina
10
Amazing Staff
Pros:

I have visited this hotel several times. Check in today was very welcoming and friendly. Allen and Rachel at the front desk were fantastic. Carmen at the bar was great. The staff makes this place an amazing place to stay. Kudos to management.

2025-09-10 via Tripadvisor
D
Daryl friends
10
Pros:

Awesome Staff

2025-09-10 via Nuitee
M
Michael partner
10
Pros:

Parking can be tight but its clean and i love the bar

2025-09-07 via Nuitee