Fairfield Inn & Suites by Marriott Winston-Salem Downtown

Hotels
Fairfield Inn
8.5 (283 reviews)
125 South Main Street , Winston-Salem , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Location issues
Cleanliness problems with linen
Double charging concerns

Categories

Cleanliness
7.75
Some reviews indicated cleanliness issues with linen and the overall condition of the hotel.
Service
9.25
Many reviews highlighted friendly and helpful staff, enhancing the service experience.
Location
7.75
Some guests were dissatisfied with the location's proximity to the road.
Room Quality
8.25
Overall room quality was mentioned positively, though there were issues with dampness.
Amenities
8.75
Amenities were generally well-received, with a clean bar and good breakfast offerings.
Value for Money
9.25
Most comments reflected that the experience was worth the cost, despite some specific financial troubles.
Food and Beverage
8.25
The breakfast and dining services received positive remarks.
Overall Experience
8.75
Guests had a generally positive stay despite some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:35

Property Description

Convenient Location
Situated just a short 5-minute walk from the Wake Forest Innovation Quarter technology district, Fairfield Inn & Suites by Marriott offers easy access to nearby attractions like the Winston-Salem Arts District.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with a refrigerator, microwave, and coffee machine. Additional conveniences include a cable TV, desk, and complimentary toiletries for a relaxing experience.

Fitness and Dining Options
Stay active at the on-site fitness center with cardio machines and catch up on work at the 24-hour business center. Indulge in a delicious hot breakfast with a variety of options and savor American cuisine at Main St. Grille, all without leaving the hotel.

Experience a seamless blend of comfort and convenience at Fairfield Inn & Suites by Marriott Winston-Salem. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 283 reviews
Cleanliness: 7.75
Service: 9.25
Location: 7.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 8.75
D
Dwight couple us
9
2026-04-14 via Nuitee
H
Harper couple us
7
2026-04-11 via Nuitee
G
Gloriann couple us
8
The room was very comfortable and we enjoyed our stay.
Pros:

Room was sort of comfortable but lacked closet space. The coffee bar in the lobby was very nice. The breakfast was EXCELLENT. The staff was always very responsive and cheerful. We had trouble with the TV. Somehow the wires were crossed. I went to the main desk and a maintenance worker came within minutes to fix it. There is a lovely outdoor sitting area with a fireplace. Great sitting out there.

Cons:

Coffee pot in the room wouldn't work. I took it to the main desk and they had no spares and never replaced it so every morning I went to get coffee in my night gown. The room closet was too small especially with the ironing board and iron in it. We were there for a wedding and it was very challenging to get our clothes hung up. I don't like that the blankets are tucked in so that you can't cover yourself with the blanket because it is too short.

2026-04-08 via Nuitee
M
Morgan family_with_children us
4
Pros:

Check in was fine

Cons:

There were carpet beetle/bed bugs in my bed and hotel did not take my claim seriously. When returning home I found a bug near my luggage and it turned into an infestation at my home that I am still dealing with eliminating. I also contacted the hotel management as well.

2026-04-03 via Nuitee
A
Amber couple us
8
2026-04-02 via Nuitee
T
TaNyah couple us
8
2026-03-23 via Nuitee
S
Shericka family_with_children us
10
Pros:

The breakfast was great and fresh our was clean and comfortable

Cons:

The parking we had to walk in the rain with no shelter

2026-03-16 via Nuitee
Z
Zachary family_with_children us
10
2026-03-03 via Nuitee
S
Shauntina couple us
1
Didn’t stay at this property
Pros:

Nothing

Cons:

Double charge and still tried to charge my card after I left

2026-02-12 via Nuitee
S
Sylvia couple us
10
Pros:

Breakfast was good location was real close to where we attended a surprise birthday party. Loved the bar and grille the salad I had was very delicious.

Cons:

Didn’t know there was a charge for parking deck until check in time. Other than that everything was fine.

2026-01-19 via Nuitee
A
Alejandro couple es
9
2026-01-19 via Nuitee
S
Sharon solo_traveller us
8
Pros:

Everything was clean and just what we needed to accommodate our stay!

Cons:

I didn’t like the location and how the facility sat at the road, I wasn’t expecting the building to be placed that way.

2026-01-02 via Nuitee
M
Miller family_with_children us
10
Pros:

The staff was friendly!
I wanted points through Marriot but I used booking.com.

Cons:

Bar was closed

2026-01-02 via Nuitee
C
Chad solo_traveller us
9
2025-12-29 via Nuitee
R
Richard solo_traveller us
9
Fine value, very comfortable bed.
Pros:

Great breakfast and helpful staff

Cons:

Fine. And they are planning an update.

2025-12-13 via Nuitee
H
Heather family_with_children us
1
Beware of charges.
Cons:

I was double charged for the room. Booking.com charged me and then the hotel charged me again. I'm not sure where the incompetency was, but I shouldn't have to chase my refund down. Completely unacceptable

2025-12-02 via Nuitee
S
sherry couple us
10
2025-11-19 via Nuitee
J
Jada couple us
10
2025-11-12 via Nuitee
J
Jada couple us
10
2025-11-12 via Nuitee
J
Jada couple us
10
2025-11-05 via Nuitee