Comfort Inn & Suites New Orleans Airport North

Hotels
•
Comfort
8.5 (2790 reviews)
1501 Veterans Memorial Blvd , Kenner , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good value for money
Cons:
Slow elevators
No hot water in bathroom sink
Limited breakfast options

Categories

Cleanliness
8.21
It’s very clean but some issues with room maintenance reported.
Service
9.18
Customer service and staff friendliness were highlighted positively.
Location
9.22
Conveniently located near the airport with free shuttle service.
Room Quality
8.17
Clean comfortable rooms, though some complaints regarding amenities.
Amenities
8.2
Good amenities but some mentioned issues with equipment.
Value for Money
8.66
Good bargain for the price, suitable for budget travelers.
Food and Beverage
7.71
Breakfast options were limited, not many choices available.
Overall Experience
8.68
Generally favorable, good experience but with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:54

Property Description

Convenient Airport Shuttle Service
Experience seamless travel with our 24-hour airport shuttle to Louis Armstrong New Orleans International Airport, just a quick 5-minute drive away.

Modern Amenities in Every Room
Relax in comfort with a flat-screen TV, microwave, and coffee-making facilities in each guest room at Comfort Inn & Suites New Orleans Airport North. Stay connected with free wireless internet access during your stay.

Fitness and Recreation Options
Maintain your workout routine while watching TV on the treadmill in our on-site fitness center, or unwind by taking a refreshing dip in the outdoor swimming pool.

Book your stay now and enjoy easy access to entertainment at Treasure Chest Casino just 3 miles away, and the vibrant downtown New Orleans within a 20-minute drive.

Important information:

Please note that parking is not available for over-sized vehicles, trailers, or buses. Vehicles left unattended are subject to fines.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2790 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
S
Stephanie • solo_traveller • us
1
Roach in our room and had to be moved to another room.
Pros:

Breakfast was fine and location was good.

Cons:

Having a roach in our room upon our arrival.

2026-04-11 • via Nuitee
C
Charles • couple • us
9
2026-04-10 • via Nuitee
C
Charles • couple • us
9
2026-04-10 • via Nuitee
K
Keith • solo_traveller • ke
10
2026-04-10 • via Nuitee
M
Mauricio • couple • us
10
Great stay
Pros:

Location comfort and equipped

Cons:

Staff not so Friendly

2026-04-10 • via Nuitee
M
Mauricio • couple • us
10
Great value. Clean and equipped
Pros:

Clean and equipped

Cons:

The staff wasn’t too nice

2026-04-10 • via Nuitee
A
Arganie • solo_traveller • us
4
I would probably stay again, but would not want to stay on the top floor.
Pros:

The location, and that your shuttle was available so late, and in the rain.

Cons:

The power went out and there was no communication from the front desk and housekeeping didn't know how to inform your guests. Trying to descend the dark stairwell with luggage from the top floor was uncomfortable and unsafe.

2026-04-08 • via Nuitee
S
Scott • family_with_children • us
7
2026-04-07 • via Nuitee
D
Douglas • family_with_children • us
10
Pros:

Place was clean

Cons:

Someone stole my plants from the parking lot.
I had 4 seeds planted in two pots and some stole. Not only that but when I got home I found out my feet powder was missing from my door dash bag after I usted the night before and it was placed on the bag. I check out Saturday morning
Whoever the staff come into my room on Friday needs to be questioned. Room 413 Was only a 1.99 bottle of powder. Doesn't really matter but someone need it more.

2026-04-06 • via Nuitee
F
Faiza • couple • ca
10
2026-04-06 • via Nuitee
J
Jason • couple • nz
10
Great location, friendly staff
Pros:

Great location by the airport and very friendly shuttle service drivers. The breakfast was plentiful!

2026-04-03 • via Nuitee
E
Evelyn • solo_traveller • us
10
2026-04-03 • via Nuitee
J
J Eduardo • couple • es
10
2026-04-02 • via Nuitee
K
Kenneth • couple • us
6
It was ok not great
Pros:

Closeness to airport

Cons:

Breakfast was fair. TV did not work when staff was informed they appeared indifferent to the problem

2026-04-01 • via Nuitee
D
Debra • couple • us
9
Cons:

No fan in bathroom

2026-04-01 • via Nuitee
A
Alice • family_with_children • us
10
Nice place to stay
Pros:

Comfortable and very good breakfast. Clean Room and staff with carts on both end of hallways with supplies if needed. Quick check out

Cons:

N/A

2026-03-31 • via Nuitee
D
Deartrish • couple • us
10
2026-03-30 • via Nuitee
C
Cheryl • solo_traveller • us
10
The hotel was very clean. Staff was very nice.
Pros:

It was in a nice neighborhood

Cons:

Na

2026-03-30 • via Nuitee
D
Denault • family_with_children • us
8
Overpowering, sanitizing smell overshadowed great accomodations
Pros:

This location was very clean, comfortable, and affordable.

Cons:

The sanitizing or simply aromatic smell that was used throughout the building was VERY strong and overpowering! For someone sensitive to smells due to migraine or other considerations, this was very concerning.

2026-03-30 • via Nuitee
A
A • extended_group • us
5
The stay wasn’t all that pleasant
Pros:

The Room was clean

Cons:

I was on floor 6 and the elevator was raggedy it kept shaking like it was going to get stuck

2026-03-29 • via Nuitee