Hampton Inn Jacksonville South/I-95 at JTB

Hotels
•
Hampton Inn
8.5 (226 reviews)
4681 Lenoir Avenue South , Jacksonville , US
+1 904-281-2600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Very clean rooms
Friendly and helpful staff (Jim mentioned)
Good, convenient location
Nice pool and available parking
Cons:
Unexpected pet/incidentals charges (reported as fraudulent by one guest)
Hard/springy bed and poor air conditioning in some rooms
No in-room safe noted by a guest
Breakfast described as simple

Categories

Cleanliness
9.5
Multiple reviewers explicitly mention the hotel is very clean; consistently praised.
Service
9.5
Staff repeatedly described as friendly and helpful (Jim called out by name); strong positive service sentiment.
Location
9
Several mentions of a convenient, quiet location and proximity to family; one comment noted it can be a little difficult to find without directions.
Room Quality
7
Mixed comments: rooms described as comfortable/quiet but there are specific negatives — springy/hard bed, poor AC performance and lack of an in-room safe noted.
Amenities
8.5
Pool and parking were mentioned positively; however a problematic pet policy/charges were reported which lowered the score slightly.
Value for Money
7
Value impacted by reports of unexpected/controversial charges for pets, incidentals and parking despite prepaid amounts; otherwise standard value for the stay.
Food and Beverage
8
Breakfast described as simple but generally decent in several reviews — modestly positive overall.
Overall Experience
9.5
Overall sentiment is positive: many reviewers praised cleanliness, staff and location, making stays worthwhile despite some issues with charges and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Situated just off Interstate 95, the Hampton Inn Jacksonville South/I-95 at JTB offers easy access for travelers, with the University of North Florida a short distance away.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities such as free WiFi, a flat-screen TV, microwave, refrigerator, and coffee maker. The warm decor and large work desk ensure a comfortable stay.

Relaxing Amenities
Take advantage of the outdoor pool on the premises, perfect for unwinding after a day of exploring Jacksonville. Additionally, indulge in a hot buffet breakfast to start your day right.

Experience convenience and comfort at Hampton Inn Jacksonville South/I-95 at JTB. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be at least 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 226 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9.5
R
REMIE • couple • us
8
Nice except the fraudulent charges. We had the option to cancel this booking.
Pros:

... Great accommodations

Cons:

.... This company advertised pet friendly unfortunately this was not advised the charges at the time of check in.
.....This is "Bate and Switch" technics which is illegal. On chking my bank balance USD$75.00 for Pet / USD$40.00 for incidentals never used, USD$10.00 for 2 days parking. The bank has stopped payment on these charges. Everything else was prepaid.

2026-10-29 • via Nuitee
A
Alessandra Lucy • solo_traveller • br
9
Confortável
Pros:

O hotel é muito limpo.
Ter estacionamento disponível ajuda muito.

Cons:

Não tem cofre no quarto. E isso é um fator muito importante.
Café da manhã bem simples.

2026-10-22 • via Nuitee
S
Susan • solo_traveller • us
9
Great location and very clean
Pros:

Nice pool. Friendly and helpful staff. Jim was great!

2026-10-17 • via Nuitee
S
Susan • family_with_children • us
10
2026-10-10 • via Nuitee
J
Jameson • solo_traveller • us
10
Cons:

A little difficult to find without directional instructions.

2026-09-18 • via Nuitee
E
Edwin • couple • us
10
Pros:

Very clean

Cons:

N/A

2026-08-08 • via Nuitee
M
McDaniel • solo_traveller • us
10
2026-06-30 • via Nuitee
K
Keyondra • couple • us
9
Stay worth while
Pros:

I like the location and how it was quiet. The staff was nice and the breakfast was actually pretty decent.

2026-06-22 • via Nuitee
Y
Yamil • family_with_children • us
10
2026-06-10 • via Nuitee
R
RICHARD • couple • us
8
convenient to our daughter's house in Jacksonville
Pros:

fair to good

2026-06-08 • via Nuitee
C
Charlotte • solo_traveller • us
10
Pros:

The staff was so awesome. Jim was fantastic and helped me out so much!

Cons:

The bed... it was so springy and bouncy feeling and hard! And the ac... lawd have mercy, that ac. It stayed 77 to 83 degrees in the room! Absolutely miserable. However, I always bring a fan with me, so it helped out a good bit.

2026-05-11 • via Nuitee
K
Kristin • couple • us
10
2026-05-09 • via Nuitee
J
Jose R • solo_traveller • us
9
2026-04-30 • via Nuitee
D
Dennis • couple • us
8
More good than bad.
Pros:

Location

Cons:

Eggs and sausage, eggs were cold and sausage was over cooked.only two carts for luggage.

2026-04-19 • via Nuitee
L
Lashawndra • family_with_children • us
9
Cons:

Water wasn’t hot

2026-04-11 • via Nuitee
J
Jodie • couple • us
10
2026-04-05 • via Nuitee
L
Lewis • couple • us
8
2026-03-23 • via Nuitee
S
Stephany • couple • us
10
2026-03-10 • via Nuitee
K
Kathleen • couple • us
7
It was fine.
Pros:

Close to 95

Cons:

Needed upgrades.

2026-02-24 • via Nuitee
C
Carolyn • couple • us
10
2026-01-29 • via Nuitee