The Westin St. Louis

Hotels
Westin
8.8 (678 reviews)
811 Spruce Street , Saint Louis , us

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Terrible food and service issues

Categories

Cleanliness
6.2
The cleanliness of my room was unacceptable. The toilet was visibly dirty, and both the shower and sink drains were clogged and unable to drain properly.
Service
9.7
Some staff showed genuine hospitality, while others were unhelpful, creating a mixed impression of service.
Location
10
The hotel was in a perfect location, highly appreciated by guests.
Room Quality
9.7
The room was nice after they gave us the correct one.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.7
Standard quality for this hotel tier.
Food and Beverage
6.2
Breakfast was gross and there were issues with the order.
Overall Experience
9.2
A decent overall experience with significant flaws in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Indulge in modern rooms with a 37-inch flat-screen TV, in-room movies, and a spacious bathroom with a separate shower and soaking tub.

Dining Experience
Enjoy a unique dining experience at Quattro Trattoria and Pizzeria, the hotel's full-service Italian restaurant with a warehouse theme.

Convenient Amenities
Take advantage of the well-equipped gym, Avis car rental on-site, business center, and concierge services for a seamless stay.

Experience luxury and convenience at its best in the historic Cupples Station district of downtown St. Louis. Book your stay at The Westin St. Louis now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 678 reviews
Cleanliness: 6.2
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 6.2
Overall Experience: 9.2
J
Jeff solo_traveller us
1
Sad for the price we paid.
Pros:

The location

Cons:

Supposed to have included breakfast but we had to pay $50 for pancakes and French Toast, The bathroom light flickered, toilet flush broke, ice machine on our floor was broken. We lost a key chain charm that had $10 in it my wife really liked.

2026-06-18 via Nuitee
C
Christopher couple us
10
Amazing location to see the birds!
Pros:

Location next to bush stadium,room was modern & nice with huge bathroom and tub!

Cons:

Windows were filthy,aside everything great!

2026-06-17 via Nuitee
M
Mark couple us
7
Pros:

Near the ballpark

2026-06-15 via Nuitee
L
Lashaud couple us
8
Pros:

Everything !

Cons:

I did not like that the TVs did not work because of the WiFi so I couldn’t watch tv !!!!

2026-06-14 via Nuitee
F
Felix couple ch
4
Schwach, keine 4 Sterne
Pros:

Gute Lage

Cons:

Hotel hat dringend eine Renovation nötig!
Frühstück: Kaffeemaschine sei defekt. Kein Latte, kein Cappuccino…… ein grosses Hotel mit nur einer (defekten) Kaffeemaschine 😬

2026-06-11 via Nuitee
P
Piotr solo_traveller pl
8
2026-06-10 via Nuitee
R
Ron solo_traveller us
9
2026-06-07 via Nuitee
L
lorihogue Family Omaha, Nebraska
10
Comfortable stay right across street from Busch Stadium.
Pros:

We had one room with view of stadium and second room was upgraded to a suite. Super comfortable beds. Love the excitement of Cardinals baseball. We stay at this hotel every year when we attend baseball games! An amazing stay and experience!

2026-06-04 via Tripadvisor
M
mikefN2306HH Business
10
The Geeat Jamaal
Pros:

Jamaal is awesome and I wouldn’t stay here if he wasn’t running the bar.

2026-06-04 via Tripadvisor
M
M4258MJalmap Family
10
Jamal top notch
Pros:

Stayed here for some baseball. Enjoyed Jamaal behind the bar. Definitely recommend asking for him💛

2026-06-03 via Tripadvisor
M
Mark couple us
4
Might not be back.
Pros:

Close to Cardinal stadium and nice rooms.

Cons:

Took two hours to get a room after checking on. Also housekeepers knocked on our door twice before the 11 checkout time. Drinks at the bar very overpriced.

2026-06-02 via Nuitee
J
Jesus couple us
1
2026-06-02 via Nuitee
J
Jinks couple us
8
Great place to walk to the ballpark
Pros:

Close to Bush Stadium

2026-06-02 via Nuitee
A
Alejandro solo_traveller es
9
Todo perfecto
Pros:

Buena ubicación, céntrico y buen precio

Cons:

Nada

2026-05-31 via Nuitee
A
Alicia couple us
10
Best downtown St Louis hotel option!
Pros:

Proximity to ballpark and location were wonderful. Front desk staff was awesome (thank you Jacob!). Drinks at the bar were convenient and good! Highly recommend!

Cons:

Nothing!

2026-05-29 via Nuitee
A
Amanda couple us
4
The bed was comfortable but the room had a bad odor.
Pros:

The room was big and the bed was comfortable but the room did not smell good at all. The location of the hotel was ideal for a baseball game but the parking lot was very run down and had trash and did not seem very secure for the price.

Cons:

The smell of the room and the parking lot was not worth the price charged.

2026-05-26 via Nuitee
S
Shane couple us
9
2026-05-25 via Nuitee
A
Amy couple us
8
Probably would stay again because of location
Pros:

Rooms were nice, people were mostly friendly and bar was so so.

Cons:

The bathroom, especially in the shower the bench was held up by a piece of wood. And the way the shower was, water running out making the floor wet and the tiles getting wet that could be a hazard or even a lawsuit waiting to happen.

2026-05-23 via Nuitee
R
Rodney solo_traveller us
10
Pros:

Loved room 623 and how it overlooked Busch Stadium and Ballpark Village.

Cons:

Prices at the hotel bar

2026-05-23 via Nuitee
P
Pettey extended_group us
10
Perfect location.
Pros:

Went to a Cards game. Location was perfect. Across the street from the stadium and bars and restaurants after the game. Couldn’t have asked for a better stay.

2026-05-23 via Nuitee