The Westin St. Louis

Hotels
Westin
8.8 (678 reviews)
811 Spruce Street , Saint Louis , us

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Terrible food and service issues

Categories

Cleanliness
6.2
The cleanliness of my room was unacceptable. The toilet was visibly dirty, and both the shower and sink drains were clogged and unable to drain properly.
Service
9.7
Some staff showed genuine hospitality, while others were unhelpful, creating a mixed impression of service.
Location
10
The hotel was in a perfect location, highly appreciated by guests.
Room Quality
9.7
The room was nice after they gave us the correct one.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.7
Standard quality for this hotel tier.
Food and Beverage
6.2
Breakfast was gross and there were issues with the order.
Overall Experience
9.2
A decent overall experience with significant flaws in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Luxurious Accommodations
Indulge in modern rooms with a 37-inch flat-screen TV, in-room movies, and a spacious bathroom with a separate shower and soaking tub.

Dining Experience
Enjoy a unique dining experience at Quattro Trattoria and Pizzeria, the hotel's full-service Italian restaurant with a warehouse theme.

Convenient Amenities
Take advantage of the well-equipped gym, Avis car rental on-site, business center, and concierge services for a seamless stay.

Experience luxury and convenience at its best in the historic Cupples Station district of downtown St. Louis. Book your stay at The Westin St. Louis now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 678 reviews
Cleanliness: 6.2
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 6.2
Overall Experience: 9.2
J
Jeffrey couple us
8
Great staff & location
Pros:

Great location, friendly staff, loved the breakfast

Cons:

Elevator didn’t work, bathroom sink was clogged

2026-06-25 via Nuitee
V
Victor family_with_children us
10
2026-06-24 via Nuitee
M
margie solo_traveller us
10
Pros:

Fantastic location and hotel

2026-06-24 via Nuitee
V
Victavia couple us
7
Mediocre. Staff was not that welcoming. Need a little updating and I was sick from the mold in shower and tub
Pros:

Location

Cons:

Mold in shower

2026-06-22 via Nuitee
M
Miranda family_with_children us
7
Great location, good price, and valet guys were very friendly and efficient.
Pros:

It was a great location and clean for an older hotel. Bathroom could use some updating (shower tile was chipping) but overall it was fine.

Cons:

The drag racing at 1AM was pretty loud but that is not the hotels fault. Daily parking was pretty pricey but I’m sure as to be expected for city.

2026-06-22 via Nuitee
S
Sheila solo_traveller us
9
2026-06-22 via Nuitee
J
Jeff solo_traveller us
1
Sad for the price we paid.
Pros:

The location

Cons:

Supposed to have included breakfast but we had to pay $50 for pancakes and French Toast, The bathroom light flickered, toilet flush broke, ice machine on our floor was broken. We lost a key chain charm that had $10 in it my wife really liked.

2026-06-18 via Nuitee
C
Christopher couple us
10
Amazing location to see the birds!
Pros:

Location next to bush stadium,room was modern & nice with huge bathroom and tub!

Cons:

Windows were filthy,aside everything great!

2026-06-17 via Nuitee
M
Mark couple us
7
Pros:

Near the ballpark

2026-06-15 via Nuitee
L
Lashaud couple us
8
Pros:

Everything !

Cons:

I did not like that the TVs did not work because of the WiFi so I couldn’t watch tv !!!!

2026-06-14 via Nuitee
3
377tomc Family Minneapolis, Minnesota
10
My Westin experience
Pros:

I enjoyed my stay at the Westin. The room was spacious and very quiet (on the west side of the hotel). I found it very strange that the bar didn't have any red wine all three nights of my stay. Service in the bar was excellent 2 of the 3 nights. Proximity to Ballpark Village and the stadium can't be beat. If you go to Katie's Pizza & pasta, make a reservation (if the Card's are in town).

2026-06-11 via Tripadvisor
F
Felix couple ch
4
Schwach, keine 4 Sterne
Pros:

Gute Lage

Cons:

Hotel hat dringend eine Renovation nötig!
Frühstück: Kaffeemaschine sei defekt. Kein Latte, kein Cappuccino…… ein grosses Hotel mit nur einer (defekten) Kaffeemaschine 😬

2026-06-11 via Nuitee
P
Piotr solo_traveller pl
8
2026-06-10 via Nuitee
V
V346ADronc Friends getaway
10
Wonderful Experience.
Pros:

Everyone was great. Friendly and helpful. Especially Jamaal in the bar area.

2026-06-08 via Tripadvisor
R
Ron solo_traveller us
9
2026-06-07 via Nuitee
G
Global67734724661 Family
10
My favorite Marriott hotel in St. Louis
Pros:

⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Hands down, the best Marriott in St. Louis! As a patient at Barnes-Jewish Hospital, this hotel provided exactly the comfort and convenience I needed. Since I can't always get out and do the activities most travelers enjoy, having such a comfortable place to stay made all the difference.

The beds are incredibly comfortable—so much so that your bed at home may not seem quite as impressive afterward! The staff provides excellent service and is always friendly and accommodating. The property is handicap accessible, and the short walk from valet parking to check-in is especially helpful for those with mobility concerns.

The location is fantastic, right next to the ballpark and very family-friendly. The room service is outstanding, with food that's so good you'll be craving it long after your stay.
I highly recommend this hotel to anyone visiting St. Louis, whether for medical appointments, business, or leisure. It truly feels like a home away from home. ❤️

Shout out to Orlando & the rest of the Valet crew. RI Von & Brittney at the front desk.
Our servers T.S, Ronnie N. Our chef Jasmine at Clark Street Grill room service. Thank u so much for making our short trip a wonderful one!

2026-06-06 via Tripadvisor
L
lorihogue Family Omaha, Nebraska
10
Comfortable stay right across street from Busch Stadium.
Pros:

We had one room with view of stadium and second room was upgraded to a suite. Super comfortable beds. Love the excitement of Cardinals baseball. We stay at this hotel every year when we attend baseball games! An amazing stay and experience!

2026-06-04 via Tripadvisor
M
mikefN2306HH Business
10
The Geeat Jamaal
Pros:

Jamaal is awesome and I wouldn’t stay here if he wasn’t running the bar.

2026-06-04 via Tripadvisor
M
M4258MJalmap Family
10
Jamal top notch
Pros:

Stayed here for some baseball. Enjoyed Jamaal behind the bar. Definitely recommend asking for him💛

2026-06-03 via Tripadvisor
M
Mark couple us
4
Might not be back.
Pros:

Close to Cardinal stadium and nice rooms.

Cons:

Took two hours to get a room after checking on. Also housekeepers knocked on our door twice before the 11 checkout time. Drinks at the bar very overpriced.

2026-06-02 via Nuitee