Dorsett Kuala Lumpur

Hotels
Dorsett Hospitality International
8 (115 reviews)
172 Jln Imbi, Kuala Lumpur, 55100 , Kuala Lumpur , MY

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location
Wonderful city view
Cons:
Pretty dirty
Service issues at night

Categories

Cleanliness
6
Pretty dirty and obsolete.
Service
9
Standard service standard for a hotel of this rating.
Location
9
Great location. In city centre.
Room Quality
7.5
There was really nothing 5-star about this property.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8.5
Mixed feelings but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Experience the vibrant energy of Kuala Lumpur at Dorsett Kuala Lumpur, where comfort meets modern elegance.

Recreational Amenities
Dive into relaxation with our stunning outdoor pool or stay fit in our state-of-the-art fitness center. Rejuvenate after a busy day of exploring with our concierge services and babysitting options available for families.

Culinary Delights
Savor international cuisine at our Checkers Cafe, with flexible dining options, including room service and a vibrant bar/lounge for your evening unwind. Don’t forget to indulge in our daily buffet breakfast for a perfect start to your day.

Comfortable Accommodations
Unwind in one of our 320 air-conditioned rooms, designed for your convenience with LED televisions and rainfall showerheads, ensuring a restful retreat amidst the bustling city.

Book your unforgettable stay today and immerse yourself in the heart of Kuala Lumpur!

Important information:

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 115 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.5
C
Cheong Huat
8
Pros:

Very nice location

2025-10-07 via Nuitee
M
Mona
8
Pros:

Dorsett hotel is a few minutes walk from shopping malls and markets. Generally beds were comfortable and aminities( sachets of coffee, tea and milk) provided daily. Would rebook.

2025-10-02 via Nuitee
D
Dawn friends
10
Pros:

Property was very clean. Area was walkable. Room was quite large which was nice since we had a lot of luggage.

2025-09-23 via Nuitee
S
Soe Moe family
8
Pros:

Pool

2025-09-22 via Nuitee
A
Amirul friends
8
Pros:

Great location. In city centre.

2025-07-28 via Nuitee
L
Laura partner
10
Pros:

We had a great time in Kuala Lumpur! The hotel is across from the ritz Carlton and Tribeca, 2 blocks from the Pavilion shopping center, where you have access to the MRT. We got upgraded and had a wonderful view of the city and buildings around! Thank you 🙏😊

2025-07-21 via Nuitee
M
MENSHENG
6
Pros:

Pretty dirty and obsolete

2025-06-27 via Nuitee
M
Mitesh
6
Pros:

There was really nothing 5star about this property.
I was really hoping for more. And to top all of it the last night the bell men tried delivering someone else’s luggage to my room at 2am in the morning and kept ringing the bell. And then I try to sleep again and the front desk calls me at 2:10am to say sorry when I was trying to sleep again. Spoilt my whole night of sleep.
And I had to catch a flight the next day.

2025-06-11 via Nuitee
J
Julie partner
8
Pros:

Hotel was clean, room was nice & spacious, bed was comfortable. Breakfast was a variety of foods, didn't change much though so got a bit bored with same things. Hotel is in a good location. Did feel disappointed with a day trip we did at the counter with the lady, she said it was a good place for shopping & then you could get a cable car. Shopping was not good & cable car wasn't working for 2 weeks, feel we wasted our money as wasn't worth the amount charged.

2025-05-29 via Nuitee
W
Wahid
6
Pros:

Good hotel near the places for tourist

2025-05-11 via Nuitee
I
Imran partner
10
Pros:

Great service

2025-05-09 via Nuitee
U
Usman family
10
Pros:

Every thing was excellent

2025-05-04 via Nuitee
M
Maj Anne-christine
10
Top on all accounts, incl eco-friendliness
Pros:

Excellence on all accounts! Front desk and staff friendly, professional, attentive, helpful, doing their very best so that the stay would be first class. And the ecofriendliness (especially in terms of avoiding plastic) was brought to highest standards, including a special tap in the bathroom for filtered water. Moreover a genious way of encouraging guest to save the planet was introduced - if the guest relinquished housekeeping (change of bedsheets towels etc ) for a day you got a voucher to the vending machine in the lobby. The room standard excellent, clean, spacey, great amenities. Breakfast included a vast variety of delicious foods from various food cultures. The excellent standard of staff was further shown when I had forgotten my phone charger in the room upon checkout and when I came back one week later and told I had most likely forgotten it, it was easily found in the registry for lost and found - and in just 10 minutes it was delivered to me! And the location is excellent!!! I so much loved the service and conditions so much that I decided to come back for a night on my return (just one night plus half a day) journey to Kuala Lumpur. And will definitely come back next time again.

2025-04-30 via Nuitee
F
Floyd
10
Pros:

Quiet and great staff.

2025-04-20 via Nuitee
M
Mingwei
6
Pros:

Good location to big mall

2025-04-20 via Nuitee
L
Lisa Alizah
10
Great stay.
Pros:

Great stay for the weekend.. highly recommended.

2025-04-14 via Nuitee
M
Maj Anne-christine
10
Excellent - including on eco friendliness
Pros:

Everything absolutely tops, service (especially at the front desk!), location, breakfast, cleanliness etc including the ecofriendliness with filtered water from a tap in the room instead of plastic or glass bottles and encouraging us to ask for ‘no room service (read no change of sheets and towels etc each day) by giving a small reward - genius!

2025-04-06 via Nuitee
D
Desmond friends
6
Pros:

Extremely quiet location next to Ritz Carlton & JW Marriott property.
10mins walk to the shopping belt.
Breakfast definitely room for improvement as 2 mornings same old dishes.
For the Dorsett room we stayed in, no hand and face towels.
Filtered tap for drinking water which is a .
Suitable for those looking to shop.

2025-04-01 via Nuitee
D
Desmond friends
6
Pros:

Dorsett room adequate however no hand and face towels provided in room.
Location walking distance to shopping belt.
Breakfast definitely room for improvement.

2025-03-31 via Nuitee
A
Andrea Soledad friends
10
Pros:

great location, near public transport and multiple malls in the middle of the city. the room is large, and comfortable, staff is friendly and the included breakfast for two is pretty good.

2025-03-30 via Nuitee