SpringHill Suites by Marriott Hershey Near The Park

Hotels
SpringHill Suites
8.7 (538 reviews)
115 Museum Drive , Hershey , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Cold pool
Crowded breakfast area

Categories

Cleanliness
8.41
Some complaints about cleanliness noted, including opened granola bar on the floor and candy wrappers in the couch.
Service
9.38
Staff was described as friendly and helpful in multiple instances.
Location
9.42
Consistently praised for its proximity to Hershey attractions.
Room Quality
8.37
Rooms are spacious but some mentioned issues with bed comfort and shower pressure.
Amenities
7.9
Indoor pool was too cold and breakfast area was crowded.
Value for Money
8.36
Some felt the price did not match the quality of the room and amenities.
Food and Beverage
8.91
Breakfast options were generally well-received, though some noted improvement needed.
Overall Experience
8.88
Overall positive experiences with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:37

Property Description

Convenient Location near Hershey's Chocolate World
Located just 3.2 km from Hershey's Chocolate World, our hotel offers a perfect blend of comfort and convenience.

Luxurious Amenities for a Relaxing Stay
Indulge in our indoor pool, Jacuzzi™, and well-equipped gym for a rejuvenating experience. Our spacious studios with kitchenettes and free WiFi ensure a comfortable stay for all guests.

Explore Nearby Attractions
Adjacent to the Antique Automobile Club of America Museum, and close to ZooAmerica North American Wildlife Park and Hollywood Casino, our hotel is the ideal choice for leisure travelers.

Experience luxury and convenience at our hotel near Hershey's Chocolate World. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 538 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
V
Virginia family_with_children us
10
This grandma appreciated the extra places to sleep! The kids loved the breakfast too!sleep for the grandchildren a
Pros:

Although you were remodeling, your customer service was fantastic!

Cons:

Nothing

2026-07-13 via Nuitee
M
Marissa family_with_children us
10
Clean and comfortable. Would definitely stay again.
Pros:

The complimentary breakfast was good. Staff was friendly and helpful.

Cons:

No milk to buy for my child.

2026-07-12 via Nuitee
M
Mar couple us
10
Very nice and neat. Nice people at the front desk.
Pros:

Good location to our event venue.

Cons:

No complaints.

2026-07-12 via Nuitee
C
CODY family_with_children us
10
Amazing
Pros:

Jacob at the front desk was simply amazing in accommodating my family and our autistic son. Cant tell how amazing really.

2026-07-11 via Nuitee
E
Edward family_with_children us
10
2026-07-10 via Nuitee
J
jessica family_with_children us
8
Great location and value with a little bit of a smell.
Pros:

We loved the trundle bed. It gave the kids a feeling of having their own bed.

Cons:

The elevator is very slow. It and the hallways do not smell pleasant.

2026-07-09 via Nuitee
T
Tika family_with_children us
10
2026-07-06 via Nuitee
K
Kathy solo_traveller us
6
Pros:

Location

Cons:

They did not have our second reservation on their books I had two rooms one was a king suite with a trundle the second room was a two queen bed suite with a trundle they did not have in their books through Booking.com I had paid for the two queens so they were booked Sunday when we got there so they put me in my grandkids all my grandkids in one room with just a King and a trundle bed on Monday they did get us a room with two queens and exchanged out I feel as an inconvenience to me and also the King suite with a trundle end up being in the handicap room and it was a lower bed and it was just a full-size fed I paid for a king I feel I should be in reimbursed for some of the money I lost an inconvenience from switching rooms I’m thinking about not going through Booking.com because I’m not sure who made the mistake it was on your end or the hotels in

2026-07-05 via Nuitee
K
Kathy solo_traveller us
5
Pros:

Location

Cons:

I booked two rooms one was supposed to be a king suite with a trundle bed the other room was a two queen’s suite with a trundle bed they could not find my second room with the two queens had to stay in a king suite with all my grandkids for one night which was Friday night Saturday he got me in a tooth queen suite finally I left on Tuesday the king suite that they did have on record was just a full bed not a key I had nothing taking off for anything that was inconvenience to me I’m thinking about dropping Booking.com because I don’t know it was on your end that they didn’t get the other room cause I paid for both of them already through your app or the hotel overbooked and didn’t put ours down

2026-07-05 via Nuitee
R
Roslyn family_with_children us
8
2026-07-04 via Nuitee
K
Kim family_with_children us
7
Loved how close we were to Hershey Park
Cons:

The rooms were hot

2026-07-02 via Nuitee
P
Patricia extended_group us
8
i'd go back
Pros:

clean, good breakfast, loved the recyclable trash can in the room, choice of milk alternative, TEA BAGS in room a definite 10!

2026-07-02 via Nuitee
T
Tracey couple us
10
Loved it!!!
Pros:

Staff was excellent and breakfast was awesome

Cons:

Nothing

2026-07-02 via Nuitee
T
Tim couple us
7
Our stay was OK; but I had somewhat higher expectations from Springhill Suites.
Pros:

The bed was comfortable. There was adequate space, although oddly shaped.
Breakfast was Fine. They had real oatmeal with toppings to put on it.

Cons:

The lighting in the room was subpar.
The coffee was very weak. Elevator was super slow, which a number of fellow guests commented on.

2026-07-01 via Nuitee
C
celeste solo_traveller us
7
Pros:

Location was good

Cons:

They were doing construction on the outside. Contractors and equipment took up most of the parking lot so there was nowhere to park

2026-06-30 via Nuitee
J
Jodi couple us
10
Most comfortable beds we have ever had at a hotel. Room was very clean too!
Pros:

Friendly staff and beds were super comfortable!!

Cons:

Nothing

2026-06-28 via Nuitee
C
Casey solo_traveller us
7
Pros:

Breakfast was nice variety, close to Hershey attractions.

Cons:

Construction in front of the building and outside our window

2026-06-15 via Nuitee
K
Kellie family_with_children us
10
Pros:

Rooms were very clean and nice. Breakfast was great with many options. Wonderful hotel and easy access to Hershey and the downtown stores. Front desk was very nice and helpful upon check in. The rooms were very spacious and the pull out bed was amazing for kids to sleep on.

2026-06-14 via Nuitee
J
Jane family_with_children us
8
2026-06-14 via Nuitee
K
Karen Denise solo_traveller us
9
2026-06-09 via Nuitee