SpringHill Suites Phoenix Chandler/Fashion Center

Hotels
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SpringHill Suites
8.5 (605 reviews)
225 North Metro Boulevard , Chandler , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Large rooms
Cons:
Poor cleanliness
Inconsistent food quality
Room maintenance issues

Categories

Cleanliness
7.5
Several reviews mentioned dirtiness and unclean rooms.
Service
10
Multiple reviews praised the friendly and helpful staff.
Location
10
Guests frequently commented on the great location near shopping and medical centers.
Room Quality
8
Some rooms were described as large and comfortable, but others had significant issues.
Amenities
8
Amenities like the pool and breakfast options received mixed feedback and needed improvement.
Value for Money
8
Concerns were raised about cleanliness and maintenance considering the price paid.
Food and Beverage
7.5
Breakfast quality was poor and inconsistent based on guest reviews.
Overall Experience
9
Overall experience was rated positively by some, but many noted issues that affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:50

Property Description

Convenient Location Across from Chandler Fashion Center Mall

Spacious Suites with Kitchenettes and Free Wi-Fi

Relaxing Outdoor Pool, Hot Tub, and Fully-Serviced Business Center

Book now to experience comfort and convenience at SpringHill Suites Phoenix Chandler/Fashion Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 605 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
T
tadashi • family_with_children • jp
6
2026-01-27 • via Nuitee
Y
Yulia • family_with_children • us
10
2026-01-21 • via Nuitee
D
Diana • extended_group • de
9
Pros:

Large rooms, everything was clean and the beds are comfortable.

2026-01-20 • via Nuitee
U
Ursula • family_with_children • us
10
2026-01-19 • via Nuitee
Q
Quintessa • family_with_children • us
7
Room was great. Breakfast needs work.
Pros:

I loved the location of the property, close to the interstate and all the stores we love. The property was clean!

Cons:

Breakfast area was a disaster!! Not sure what was going on, maybe the staff was having a bad day but there was absolutely nothing. The counters were filthy, the tables were filthy, there was no more food. But that’s what we book for is for the breakfast. So we had to spend extra money for breakfast, which is ridiculous because we’re already spending so much for a room.

2026-01-19 • via Nuitee
S
Sandra • solo_traveller • us
9
Everything was perfect! Thanks!
2026-01-19 • via Nuitee
E
Eugenia • family_with_children • us
9
2026-01-19 • via Nuitee
M
Margaret • solo_traveller • us
7
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The staff was great ! The hotel was clean and modern. One of the better places I have stayed. I would definitely stay again.

2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
8
2026-01-19 • via Nuitee
R
Robert • couple • us
8
had a good stay
Pros:

over aii every thing was good

Cons:

traffic noise

2026-01-19 • via Nuitee
J
Jenna • couple • us
10
2026-01-15 • via Nuitee
S
Stanley • solo_traveller • us
6
Great location and Availability at the time.. could fix a few things.
Pros:

The location, able to fit 5 of us, beds were contained, availability.

Cons:

The cost of a suit, how the couch was not in front of the tv, the queen beds were in a area with a wall one one side and i had to scoot down to get off the bed rather than getting off a bed normally. Hallway inside smelled like hair dye.

2026-01-11 • via Nuitee
M
Mikelle • couple • us
10
2026-01-08 • via Nuitee
W
William • couple • us
10
Pros:

Awesome customer service!!!!

2026-01-07 • via Nuitee
J
Jonathan • family_with_children • cr
9
Pasamos buena noche
Pros:

Todo estuvo bien nada espectacular pero bueno

Cons:

No fue que no me gusto pero estuvimos en mejores hoteles como la cadena Druri y muy buenos

2026-01-06 • via Nuitee
E
Eric • couple • us
6
2026-01-05 • via Nuitee
C
Cindy • family_with_children • us
8
Good
Pros:

Large rooms, refrigerator

Cons:

Odd shaped bathroom area

2026-01-03 • via Nuitee
E
Erin • extended_group • us
5
Meh. Won’t be back. That pool area is horrendous.
Pros:

Staff was friendly

Cons:

Desperately needs an update. Didn’t seem clean.

2026-01-01 • via Nuitee
S
Sally • family_with_children • us
1
The hotel is outdated, dirty, unfriendly staff, etc
Cons:

Bed was uncomfortable, the shower head was green where the water comes out, ac wasn’t working well, the lighting in the room was awful, staff didn’t greet us and didn’t ask us how was our stay while checking out, microwave wasn’t working, shower towels smelled weird, couch was dirty, lots of road noise, hotel is super outdated and doesn’t match the pictures we saw while booking our stay online. The reviews on the website are great but they truly don’t match the hotel and the experience. We won’t be staying here again.

2025-12-29 • via Nuitee