SpringHill Suites by Marriott Williamsburg

Hotels
•
SpringHill Suites
8.5 (872 reviews)
1644 Richmond Road , Williamsburg , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good family amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.83
Several mentions of issues with cleanliness, including moldy rooms and dirty furniture.
Service
9.3
Overall positive sentiment, many reviews highlighted friendly and helpful staff.
Location
8.84
Good location mentioned in several reviews, convenient for families.
Room Quality
7.29
Mixed sentiment; some rooms praised for cleanliness but others noted issues with size.
Amenities
8.82
Positive comments about the pool, hot tub, and ice cream offerings.
Value for Money
8.78
General satisfaction noted in reviews for the price range.
Food and Beverage
9.33
Breakfast received high praise in multiple reviews.
Overall Experience
8.8
Mostly positive with some exceptions noted regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:31

Property Description

Luxurious Suites with Modern Amenities

Located in the heart of Colonial Williamsburg, SpringHill Suites Williamsburg offers spacious suites with sofa beds, cable TV, and free Wi-Fi. Each suite features a seating area, minibar, and kitchenette for added convenience.

Relaxation and Recreation

Guests can unwind in the indoor pool and jacuzzi, stay active in the gym and Sport Court, or enjoy a delicious breakfast buffet. The hotel also provides barbecue facilities for outdoor gatherings and a business center for any work needs.

Convenient Location

Situated near popular attractions like Busch Gardens and The Williamsburg Winery, SpringHill Suites is the perfect choice for travelers looking to explore the area. Don't miss the chance to experience comfort and luxury at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Guest Reviews

8.5
Based on 872 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
A
Ann S. • family_with_children • us
9
Staff great! Enjoyed hospitality.. ice cream treat❤️
Pros:

Great job…

Cons:

Carpets could have been cleaned….looked like years of grime

2026-10-16 • via Nuitee
J
Jim • family_with_children • us
10
2026-10-14 • via Nuitee
P
Phyllis • solo_traveller • us
9
2026-10-12 • via Nuitee
A
Alicia • couple • us
10
Pros:

Location. Friendless. Cleanliness. Room was so spacious and bed very comfy

Cons:

It did smell like mildew past the lobby. Our whole floor and room.

2026-10-12 • via Nuitee
K
Kimberly • couple • us
8
2026-10-10 • via Nuitee
J
Janelle • couple • us
6
Damp
Cons:

The humidity in the room was high, everything felt damp -the couch, the carpet, etc. The AC had a “dry” setting but the airflow was blocked by the bed so not effective. No fan in the shower.

2026-10-07 • via Nuitee
M
Malcolm • couple • us
10
Pros:

Great breakfast, nothing broken

Cons:

Scammy system if you use guest laundry and don’t use quarters. It’s expensive to start with cards but it tries to either surcharge you or make you pay more than needed into an online account. They would never get away with this on the front desk, why do it in the laundry room? Spoiled a near perfect experience.

2026-09-19 • via Nuitee
I
Ivy • family_with_children • us
10
Pros:

Breakfast and complimentary ice cream was a hit. Staff was very kind and engaging with young children. Always quick with a smile.

2026-09-17 • via Nuitee
F
F Javier • extended_group • es
7
Buena ubicación. Calidad/precio en entorno americano
Pros:

Demasiado sencillo, nada comparable a los que se sirven en Europa

Cons:

No hacen las habitaciones diaramente

2026-09-17 • via Nuitee
L
Lawrence • couple • us
7
2026-09-17 • via Nuitee
A
Alexander • couple • us
10
Pros:

Loved the ice cream at night!

Cons:

Staff very friendly and breakfast was great

2026-09-16 • via Nuitee
M
Mark • solo_traveller • us
10
2026-09-14 • via Nuitee
K
Karley • family_with_children • us
1
0/10 rating absolutely a nightmare hotel for families, couple, and professionals. Do not book you will be disappoint
Pros:

Honestly,

We didn’t enjoy this hotel at all.
Terrible front desk
Terrible staff
Weed drink all over
Nasty stinking rooms
Pools don’t work

Cons:

Unprofessional staff super uneducated and poorly trained
Pool wasn’t working and they told us it is working which is why we booked this place.
Maintenance guys are a joke and unfriendly.
Everything is run down and stinks
Things are falling apart the room and stank
Everything is outdated.
Front desk is clueless
I smelt weed all over the property
Never ever again.

0/10 rating

2026-09-14 • via Nuitee
C
Cindy • couple • us
8
Exceptional service, incredible staff, great price!
Pros:

Spacious rooms, good location, good value.

Cons:

Desk in room dirty, toilet too low, need another trash basket

2026-09-14 • via Nuitee
O
Olivia • extended_group • us
3
Not good. I don’t recommend. It’s not worth it.
Pros:

The location was good for where we needed to be.

Cons:

They charged me 200 for the rooms but it said 168 on here. It was very dirty. We would have left if we had time to find another hotel but we checked in at midnight and left before 11am the next day. The lamp was rusted, the bed had what looked like pubic hairs on it. The shower and floors and everything else for that matter was nasty. The carpet felt so disgusting because it had obviously not been cleaned.

2026-09-13 • via Nuitee
A
Alina • family_with_children • ca
9
Great stay, genuinely impressed
Pros:

Location is very good despite being few mins away from historical centre - as there is a vide variety of restaurants nearby as well as gardens. It takes a short ride to the centre.
Room is very spacious - it even surprised me,
Very comfortable beds, and comfortable pillows.
Great jacuzzi.

Cons:

A/C was a little too noisy for me, but I am a sensitive sleeper.

2026-09-12 • via Nuitee
D
David • family_with_children • us
8
2026-09-10 • via Nuitee
B
Bianca • family_with_children • us
10
It was a pleasurable stay, and I would return.
Pros:

The location

Cons:

No comment

2026-09-08 • via Nuitee
J
Jameca • family_with_children • us
3
No clean towels and over chlorinated pool.
Pros:

Location was great and staff were friendly.

Cons:

The pools were over chlorinated causing skin and eye irritation. They eventually shut them down. My room was not cleaned during my staff and I could not get clean towels because they were "in the laundry". We were never delivered towels and couldn't shower.

2026-09-08 • via Nuitee
C
Casey • couple • us
10
Great staff and great location and facilities
2026-09-04 • via Nuitee