SpringHill Suites by Marriott Williamsburg

Hotels
•
SpringHill Suites
8.5 (808 reviews)
1644 Richmond Road , Williamsburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good family amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.83
Several mentions of issues with cleanliness, including moldy rooms and dirty furniture.
Service
9.3
Overall positive sentiment, many reviews highlighted friendly and helpful staff.
Location
8.84
Good location mentioned in several reviews, convenient for families.
Room Quality
7.29
Mixed sentiment; some rooms praised for cleanliness but others noted issues with size.
Amenities
8.82
Positive comments about the pool, hot tub, and ice cream offerings.
Value for Money
8.78
General satisfaction noted in reviews for the price range.
Food and Beverage
9.33
Breakfast received high praise in multiple reviews.
Overall Experience
8.8
Mostly positive with some exceptions noted regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:31

Property Description

Luxurious Suites with Modern Amenities

Located in the heart of Colonial Williamsburg, SpringHill Suites Williamsburg offers spacious suites with sofa beds, cable TV, and free Wi-Fi. Each suite features a seating area, minibar, and kitchenette for added convenience.

Relaxation and Recreation

Guests can unwind in the indoor pool and jacuzzi, stay active in the gym and Sport Court, or enjoy a delicious breakfast buffet. The hotel also provides barbecue facilities for outdoor gatherings and a business center for any work needs.

Convenient Location

Situated near popular attractions like Busch Gardens and The Williamsburg Winery, SpringHill Suites is the perfect choice for travelers looking to explore the area. Don't miss the chance to experience comfort and luxury at our hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 808 reviews
Cleanliness: 6.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
B
brigitte • family_with_children • us
5
It was gross and I would never stay here again.
Pros:

It was close to Colonial Williamsburg, probably would not walk the length but it was only a short 5 minute drive. Breakfast was decent.

Cons:

Immediately upon entering the room it had a faint scent of marijuana. The pull out sofa had a stain and felt just as gross as the rug. No hooks or not enough in the bathroom. The pool was dirty.

2026-04-05 • via Nuitee
D
Debra • family_with_children • us
6
I don’t anticipate staying there again.
Pros:

Beds comforting. Breakfast good. Location excellent.

Cons:

Wasn’t given the room promised. Wi-fi ability was only good for one device. Four people in room .

2026-04-05 • via Nuitee
Z
Zidou • family_with_children • us
4
It was alright with some hick ups
Pros:

Proximity to a pharmacy, restaurants…
Staff was nice and helpful.

Cons:

I wasn’t given the room I booked. So we had to spend the might in a room with only one bed, and a sofa bed, it wasn’t helpful nor professional. The next day we were moved to the room I booked with 2 twin beds, but the night stand power outlets weren’t working, and most of the rooms outlets were out of order plus the phone. A technician came to fix it after I complained, but he was only able to fix one outlet on the nightstand. Anyway, it wasn’t the best experience.

2026-04-03 • via Nuitee
M
Mersida • couple • us
1
Didn’t end up staying. Hotel has poor quality of communication
Pros:

Nothing

Cons:

The property doesn’t communicate to its guests. They were overbooked. Instead of letting me know, they waited till I got to the hotel at night, made me wait in the hotel, then after over 3 hours after I had booked tile me there was a glitch.
Poor communication.

2026-04-03 • via Nuitee
V
Vanessa • family_with_children • us
10
2026-04-01 • via Nuitee
E
Elodie • family_with_children • us
7
Pros:

Location

Cons:

One Windows was broken so little noisy

2026-04-01 • via Nuitee
J
Jeff • family_with_children • us
7
Pros:

breakfast and Ice cream

2026-03-30 • via Nuitee
P
Prudy • family_with_children • us
8
2026-03-26 • via Nuitee
M
Michele • couple • us
10
2026-03-25 • via Nuitee
R
Rebecca • solo_traveller • us
10
Was a great getaway in a quiet space but close to things to do
Pros:

Quiet. Nice location

2026-03-24 • via Nuitee
T
Taylor • family_with_children • us
10
Stayed for a softball tournament. Was perfect for a quick overnight stay. Indoor pool and breakfast!
Pros:

Nice breakfast. Kids loved the indoor pool. Suite worked great for our family of 4

2026-03-23 • via Nuitee
P
patricia • family_with_children • us
8
2026-03-19 • via Nuitee
I
Ibarra Ibarra • family_with_children • us
8
2026-03-19 • via Nuitee
N
Naima • family_with_children • us
9
2026-03-15 • via Nuitee
T
Tamika • family_with_children • us
8
2026-03-12 • via Nuitee
H
Howard • extended_group • us
8
Pros:

Many things in the room didn't work

Cons:

Broken items, no phone, tv issues

2026-03-08 • via Nuitee
V
Victor • extended_group • us
8
Ok wife wasn’t happy
Pros:

Friendly staff

Cons:

Room was comfortable but found a lot of stains on the furniture cushions and carpet

2026-03-07 • via Nuitee
M
MICHELE • extended_group • us
6
Very nice and well located.
Pros:

Bed was very comfortable. And room was fairly spacious.

Cons:

Could've used another mirror outside the bathroom so 2 people can put on make-up. Would like room cleaned every day and NOT every other day.

2026-03-06 • via Nuitee
A
Angela • couple • us
10
I enjoyed my stay at Springhill. Room was nice and spacious. The staff was great. Great restaurant nearby. Nice and quit
2026-03-04 • via Nuitee
M
Michael • couple • us
10
2026-02-22 • via Nuitee