SpringHill Suites by Marriott Gaithersburg

Hotels
•
SpringHill Suites
8.1 (342 reviews)
9715 Washingtonian Boulevard , Gaithersburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
High pet fees
Poor breakfast options
Service inconsistencies

Categories

Cleanliness
8.06
Mixed reviews; generally clean but issues reported.
Service
8.33
Friendly staff but some service issues noted.
Location
9.07
Convenient and accessible to transportation and shopping.
Room Quality
8.02
Rooms are comfortable but some amenities lacking.
Amenities
7.55
Limited amenities; breakfast options were inadequate.
Value for Money
8.21
Good value but additional fees affect perception.
Food and Beverage
7.06
Breakfast was disappointing; limited options.
Overall Experience
8.53
Satisfactory stay, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:58

Property Description

Luxurious Accommodations
Experience comfort and convenience at SpringHill Suites by Marriott Gaithersburg. Relax in well-appointed rooms with a seating area, satellite TV, and ergonomic work desk.

Complimentary Amenities
Start your day right with a delicious free breakfast buffet featuring a variety of hot and cold dishes. Stay connected with complimentary Wi-Fi in public areas and enjoy freshly brewed coffee from your in-room coffee maker.

Convenient Location
Conveniently located just a short drive from the Rio Entertainment Center, our hotel offers easy access to dining and entertainment options. Plus, with free parking on site, exploring the area is a breeze.

Book your stay now at SpringHill Suites by Marriott Gaithersburg for a memorable and hassle-free experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 342 reviews
Cleanliness: 8.06
Service: 8.33
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.21
Food and Beverage: 7.06
Overall Experience: 8.53
L
Lillian • couple • us
6
2026-04-02 • via Nuitee
C
Cherelle • family_with_children • us
8
2026-03-30 • via Nuitee
T
Tina • couple • us
8
2026-03-24 • via Nuitee
B
Betty • couple • us
7
2026-03-23 • via Nuitee
F
Frances • solo_traveller • us
10
One of the best days I’ve had in a long time the staff was unbelievable friendly. Room clean comfortable. Also I want to
Pros:

Excellent customer service!

Cons:

N/A

2026-03-23 • via Nuitee
J
Jaime • family_with_children • us
8
Pros:

The breakfast was good. Would suggest adding waffles (we had small children in our party).

Cons:

The body wash in the shower was low.

2026-03-20 • via Nuitee
K
Kenneth • couple • us
8
2026-03-19 • via Nuitee
E
Eunice Domínguez • family_with_children • us
8
Pros:

The room was really nice and clean. The breakfast was good, but the dining room was a little small. It's a very pretty location, next to Rio, there's a really nice lake with a deck and a great variety of restaurants. However it's very far from downtown DC.

Cons:

One of our suitcases was broken by one of the staff members when we were leaving the hotel. He apologized and helped find some tape to fix it since we were just in time to the airport. We were told that they will reimburse us one night to pay for a new suitcase but that never happened.

2026-03-19 • via Nuitee
J
Jenny • couple • us
10
Pros:

It was fresh breakfast. Nice location

2026-03-18 • via Nuitee
A
Alain • family_with_children • fr
6
Bon hotel mais mauvais service
Pros:

L hôtel avec ce grand patio est super.
Le dejeuner est copieux et les lits confortables

Cons:

Le personnel pas très sympathique
Impossible d avoir la facture car je suis passé par booking et comme d habitude booking ne répond pas.
L hôtel ne veux rien savoir pour eux c est le problème de booking.
Fin du petit déjeuner à 9h30 c est un peu tôt.

2026-03-13 • via Nuitee
P
Patricia • couple • us
1
2026-03-09 • via Nuitee
F
Felicia • couple • us
10
2026-03-02 • via Nuitee
Q
Qingjun • family_with_children • cn
7
2026-03-01 • via Nuitee
T
Teneil • solo_traveller • jm
10
Pros:

I got there early from work during the snow storm and they weee quick to accommodate me! Chip and the lady at front desk were very helpful

2026-01-30 • via Nuitee
I
Irene • couple • us
10
2026-01-20 • via Nuitee
L
Lamaine • family_with_children • us
1
Terrible
Pros:

Terrible experience. I will not book with this hotel again neither will I recommend family and friends.
I booked A stay a month in advance. 2 weeks before my stay I had to cancel my stay. I tried reaching out to management numerous of times.
Management would not return my calls or email.
The hotels customer service is very unprofessional. I am very disappointed and will not be booking with them again.

Cons:

Nothing

2026-01-19 • via Nuitee
L
Lisa • family_with_children • gb
7
Our Stay at the Springhill Suites Marriott at Washingtonian Centre/Rio in Gaithersburg
Pros:

We love being near to Rio for the shops and restaurants. It is also a quiet location which is near to 270/370 for access to Washington DC,, Virginia and Annapolis.

Cons:

We were disappointed that the breakfast was not as good as last time we stayed. On our last stay, there was always a prepared hot dish like toasted English muffin with egg and bacon which was great. There were only 2 hot items which was scrambled eggs and either sausages or bacon. )Sometimes there was only one yogurt to choose from and apples were the only available frut. The cereal option was very limited and often ran out of popular brands.

2026-01-17 • via Nuitee
K
Kledi • family_with_children • al
8
2026-01-16 • via Nuitee
B
BLANCA • couple • us
7
2026-01-13 • via Nuitee
H
Hayley • couple • us
10
We had a great stay as the room was spacious, very clean, the hotel was safe, and the employees were kind.
Pros:

Clean, safe, nice staff

Cons:

Nothing was wrong with it.

2026-01-04 • via Nuitee