Citi Club

Hotels
Independent
2.4 (4 reviews)
84/79 GT Rd, Kanpur, UP, 208003 , Kanpur , IN

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Outdoor furniture
Elevator
Supervised childcare/activities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Room size
Location
Cons:
Poor service
Misbehaving with guests
Internet issues
Food quality

Categories

Cleanliness
7
Mixed reviews about cleanliness. Some guests mentioned it was satisfactory, while others had concerns.
Service
2.5
Poor service with guests complaining about misbehavior and lack of professionalism.
Location
8
Location received positive feedback for its convenience and proximity to attractions.
Room Quality
6.5
Rooms were spacious and comfortable according to some guests, but internet issues and food quality affected the experience.
Amenities
5
Mixed reviews regarding amenities, with internet problems and food quality impacting the overall perception.
Value for Money
4.5
Majority of guests felt the hotel did not offer value for the price paid, especially due to service quality and amenities.
Food and Beverage
4
Food quality received negative feedback, with guests mentioning average food and disappointing vegetable curries.
Overall Experience
4
Overall satisfaction was low due to service issues, cleanliness concerns, and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:17

Property Description

Features and Amenities

  • Rooftop Terrace and Garden Views
  • Complimentary Wireless Internet Access
  • Supervised Childcare and Wedding Services

Unwind in the heart of Kanpur at Citi Club, just minutes away from popular attractions. With a rooftop terrace, garden views, and supervised childcare, your stay will be nothing short of memorable. Stay connected with complimentary wireless internet and enjoy the convenience of amenities like room service and a bar/lounge. Book your stay now to experience the best of comfort and hospitality at Citi Club.

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

2.4
Based on 4 reviews
Cleanliness: 7
Service: 2.5
Location: 8
Room Quality: 6.5
Amenities: 5
Value for Money: 4.5
Food and Beverage: 4
Overall Experience: 4
A
Amit
2
Stinking.
Pros:

The toilets were stinking.

2025-02-13 via Nuitee
D
Dharmesh solanki
2
worst stay experience
Pros:

Hotel food is terrible or worst i have experince in kanpur,Lift not working all time ,TV not working,Intercom not working ,very discomforted stay & will never recomand or stay in this type of good looking but worst hotel again my life.

2023-12-08 via Nuitee
D
Dinesh
4
Poor Services and Mismatch in booking
Pros:

Old Style Hotel
No restaurant inhouse and only room service of food.
Delayed services.
Charged for breakfast whereas booking from Expedia was mentioning included breakfast.

2021-08-10 via Nuitee
A
Atul
2
Rharge for breakfast although it is breakfast incl
Pros:

This is worst stay in this hotel, washrooms taps are not working.
this booking is breakfast included i choose more amount at the time of booking but srill hotel charged me for breakfast.

2021-08-04 via Nuitee