Extended Stay America Suites - Orlando - Lake Mary - 1036 Greenwood Blvd

Hotels
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Extended Stay America Suites
6.7 (493 reviews)
1036 Greenwood Blvd. , Lake Mary , US
+1-407-517-4950

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Free
Children allowed

Facilities

Free WiFi
Free breakfast
Free parking
Air conditioning
Family rooms
Pets allowed
Elevator
Laundry facilities
Facilities for disabled guests
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (manager Tina repeatedly praised)
Good location / close to SFB airport
Affordable price
Generally quiet neighborhood
Some rooms had working AC
Cons:
Severe cleanliness problems (mildew, urine smell, stained linens, mold, hair)
Multiple room malfunctions (AC failures, flooding, broken fixtures, fridge issues)
Limited or poor breakfast (only oatmeal reported)
No pool / no ice machine reported
Poor housekeeping and maintenance (soaked carpets, bad odors)
Parking restrictions / risk to vehicle reported

Categories

Cleanliness
2
Multiple reviews report strong negative cleanliness issues: hallways and rooms smelled of mildew and urine, stained towels and sheets, molded/corroded refrigerator, hair left on beds, soaked carpets and visible grime.
Service
10
Consistently praised staff and management (notably the manager Tina) described as friendly, extremely helpful and accommodating; many reviewers said staff went out of their way to assist and were the main positive of the stay.
Location
9
Multiple mentions of a good location and proximity to SFB airport and safe neighborhood; price and location frequently cited as favorable.
Room Quality
4.5
Rooms experienced repeated malfunctions and issues: AC failures, soaked carpets, fridge outages, broken showerhead, flooding, strong odors in some rooms, and frequent room changes reported.
Amenities
5
Amenities are limited or lacking in several reviews: no pool for some guests, no ice machine, minimal in-room kitchenware reported; some basic functions like AC worked in some rooms.
Value for Money
8
Mixed signals: several reviewers noted a good price and location (value), but others felt the poor condition reduced value and had to buy personal items to be comfortable; overall lean toward good value primarily due to price/location.
Food and Beverage
5.5
Breakfast offerings were limited (report of only oatmeal; 'no real breakfast'); food/beverage experience considered below average but not entirely absent.
Overall Experience
9.6
Overall sentiment is mixed but heavily influenced by exceptional staff service: despite severe property and cleanliness issues many guests highlighted the staff's efforts and said they'd consider returning because of the team, producing an overall positive tilt.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 18:38

Property Description

Extended Stay America-Orlando-Lake Mary-1036 Greenwood Blvd is a comfortable hotel set in the center of Lake Mary, with 98 air-conditioned rooms featuring kitchenettes, free Wi-Fi, coffee maker, microwave and refrigerator, desk and premium TV channels.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Important information

    Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

6.7
Based on 493 reviews
Cleanliness: 2
Service: 10
Location: 9
Room Quality: 4.5
Amenities: 5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 9.6
S
Stacie • family_with_children • us
10
2026-10-30 • via Nuitee
M
Marcelo • family_with_children • us
10
2026-10-25 • via Nuitee
S
Selena • family_with_children • us
1
Please Upgrade your Facility
Pros:

The staff was friendly and helpful. I had to cancel the second night due to the condition of the room.

Cons:

The hallways and room spelled of mildeq and urine. The towels and sheets were stained. The refrigerator was molded and corroded. I spent over $40 at Target trying to be comfortable. If it wasn't for the fact I had already paid i wpuld not have stayed. I also risked my vehicle being hit due to the restricted parking.

2026-10-21 • via Nuitee
K
Kinney • solo_traveller • us
9
Pros:

It was clean and comfortable. Pretty quiet. Staff was great and helpful. The price and location were very good.

Cons:

There was only oatmeal for breakfast. My room had a soaked carpet from the AC

2026-10-14 • via Nuitee
M
Mishay • solo_traveller • us
3
2026-10-12 • via Nuitee
O
Oxael • solo_traveller • us
8
Pros:

Muy bueno y amables

2026-09-19 • via Nuitee
G
Grant • solo_traveller • us
8
2026-09-16 • via Nuitee
L
larissa • family_with_children • us
6
It was a good stay despite all the malfunctions we experienced. But the staff was outstanding
Pros:

I loved the staff when we stayed here. Everyone was so nice and trying to make it work.

Cons:

We changed rooms about 16 times due to ac going out, a fire alarm going off, flooding from upstairs, bad smell in some rooms with no ac going. The fridge going out, shower head breaking in another.
The hotel is in desperate need of renovation.
Which I found out is on its way.
You could say everything is very well used but despite all the problems the staff all of them were SO sweet and understanding and making it work. I would stay here again because the staff just makes it better,

2026-09-06 • via Nuitee
T
Temara Bush • solo_traveller • us
1
2026-09-01 • via Nuitee
T
Temara Bush • solo_traveller • us
1
2026-08-31 • via Nuitee
K
Kayarsha • solo_traveller • us
1
Place is trash
Pros:

Nothing

Cons:

Everything

2026-08-31 • via Nuitee
N
Neal • couple • us
10
2026-08-31 • via Nuitee
G
Grant • solo_traveller • us
9
Pros:

Staff and management are friendly and eager to help.

2026-08-20 • via Nuitee
L
Latasha • solo_traveller • us
5
Pros:

The AC worked well

Cons:

No 👎 ice machine, No real breakfast

2026-08-17 • via Nuitee
P
pat • solo_traveller • us
7
2026-08-13 • via Nuitee
B
brianandtammys • Family • Louisiana
2
Just DON'T
Pros:

As we pull up things look to be in order. Safe neighborhood. We walk in and a smell of the green weed found our noses. Since it is legal these days I didn't think too much of it. Although, it gives me a headache. The front desk lady was super nice. The lobby looked clean. We head up to our room and the halls looked like something out of the shinning and the green weed followed. YUCK! We get close to our room and the neighbor is vacuuming their room. No worries, as long as I don't hear it in my room. Least of my worries. The room was NOT CLEAN. The tub had some kind of brown stuff all on the outside. The chips on the inside of the tub were massive. The bathroom light would not go off. The kitchen did not have any glasses, plates, or silverware. There was a piece of clear plastic on one of the beds that had some ones chewed up gum in it. Not to mention when you pulled back the covers there was some ones hair left there waiting to cuddle. The A/C took forever to cool down the room. IT WAS HOT!!! The floor was gross. The people upstairs sounded like they were in an MMA fight all night long. What an experience. I suggest if you are looking for something close to SFB airport you by pass this place and choose better than we did. DO NOT STAY HERE!!!

2026-08-11 • via Tripadvisor
I
I8491QLdavidc • Family
10
Well accommodated!
Pros:

Tina, the hotel manager, has been extremely helpful, very friendly, and most accommodating. We appreciate her so much. Other desk personnel have been very helpful and accommodating as well. Facility is well managed.

2026-08-04 • via Tripadvisor
G
gennyp388 • Solo travel
10
The staff are very polite and helpful the hotel is clean and I would stay here again
Pros:

The staff is polite and helpful they keep it clean I'm disabled and they help me if I need help

2026-07-20 • via Tripadvisor
A
Ashley • solo_traveller • us
5
Definitely last resort option
Pros:

N/A front desk clerk was understandable

Cons:

People roaming all hours of night . NO POOL

2026-07-04 • via Nuitee
M
mariamd574 • Couples
10
Keep up the good work team, thank you for making us feel right at home!
Pros:

My husband and I are staying here for 3 months minimum as of June 21st until we find our perfect home. We stayed here for a month back in January to February 2026. Came back with confidence as we had a great experience. Tina the manager of the property is very kind and helpful to any needs you may have, Holley the assistant manager is always very helpful as well. They keep the property clean and provide you with anything that you need such a fresh linens, towels, or any kitchen needs such as dishes, pot and pans etc. I would definitely recommend!

2026-07-01 • via Tripadvisor