AmericInn by Wyndham Ham Lake

Hotels
•
AmericInn
6 (423 reviews)
13440 Highway 65 Northeast , Ham Lake , us
+1 612-470-5116

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Cons:
Cleanliness issues
Outdated amenities
Poor food quality

Categories

Cleanliness
5.21
Reviews indicated rooms smelled musty and were generally described as dirty.
Service
7.68
Several reviews noted good service and friendly staff.
Location
7.22
Location was frequently mentioned as convenient for guests.
Room Quality
5.17
Reviews mentioned outdated amenities and issues with the room.
Amenities
5.2
Pool was frequently closed, and other amenities were not well maintained.
Value for Money
6.16
Average pricing, but multiple complaints about conditions suggest poor value.
Food and Beverage
5.21
Food quality noted as low, with complaints about stale breakfast items.
Overall Experience
6.18
Overall experience noted mixed feelings, with both positive staff interactions but many negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:38

Property Description

Indulge in Relaxation and Comfort

Luxurious Amenities: Enjoy the convenience of an indoor pool, free Wi-Fi, and well-equipped rooms with essential appliances.

Ultimate Relaxation: Unwind in the jacuzzi and sauna, available to all guests, and take advantage of the business center and complimentary parking.

Delightful Dining: Start your day with a delicious breakfast buffet featuring Belgian waffles.

Experience comfort and convenience at AmericInn of Ham Lake. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 423 reviews
Cleanliness: 5.21
Service: 7.68
Location: 7.22
Room Quality: 5.17
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 6.18
J
Judith • family_with_children • us
6
The property was fine for a quick one night stay.
Pros:

This property was close to a family wedding, it served its purpose of being close to the venue. The price was fine; as we wanted to keep the cost minimal for this one night stay.

Cons:

The property is in need of updating. The room was fine, but musty and stale.

2026-09-04 • via Nuitee
A
Alexus • couple • us
10
2026-09-02 • via Nuitee
A
Alyssa • solo_traveller • us
5
2026-08-26 • via Nuitee
B
Brian • solo_traveller • us
8
Pros:

The size of the room

Cons:

The hot tube and sauna were down

2026-08-25 • via Nuitee
M
Marvin • couple • us
10
Pros:

Great

2026-08-25 • via Nuitee
D
DARLENE • couple • us
8
Pros:

ok

2026-08-24 • via Nuitee
K
Kelsey • extended_group • us
8
Pleasant stay
Pros:

The receptionist was great, she knew we were just checking in after a long day and we wanted to use the hot tub, but it was closing in 5 mins but she let us go in regardless and told the overnight person to let us stay in longer.

Cons:

Unfortunately the pool and hot tub were very dirty.

2026-08-24 • via Nuitee
H
Howard • couple • us
10
2026-08-22 • via Nuitee
K
Kaylarae • couple • us
1
Pros:

Nothing

Cons:

Smell
Door didn’t shut

2026-08-18 • via Nuitee
T
Trejo • family_with_children • us
3
2026-08-14 • via Nuitee
D
Dennis • couple • us
10
2026-08-14 • via Nuitee
K
Katherine • couple • us
8
2026-08-11 • via Nuitee
R
Robyn • couple • us
2
We wish we had chosen a different hotel.
Pros:

Breakfast was good

Cons:

We told the front desk 2 times the toilet was running and the floor was wet, the only thing that happened was a different towel for the floor. We had a no smoking room that smelled like smoke. The grounds need a lot of work, sidewalk needs to be replaced and landscaping needs attention.

2026-08-06 • via Nuitee
N
Ngayo • solo_traveller • us
9
2026-08-05 • via Nuitee
J
john • solo_traveller • us
9
2026-08-02 • via Nuitee
N
Nathaniel • family_with_children • us
7
It was fine. Our room smelled of must. The bathroom vent fan was broken.
Pros:

Breakfast was fine.

Cons:

Stuff seemed a little dried out.

2026-07-23 • via Nuitee
P
Peter • couple • us
7
Discouraging third party vendor Hotels.com
Pros:

Friendly helpful manager.

Cons:

My Hotels.com reservation could not be found. Not by confirmation number, by my name or any other identification. Had to create a new reservation and pay for it. I expect a full refund of the money paid to Hotels.com

2026-07-20 • via Nuitee
T
Toni • couple • us
2
Disappointment
Pros:

Close to where we needed to be

Cons:

Room was musty, fridge and handles in the drawers and anything metal was rusty due to the humidity in the room, in the morning the carpet was even damp, mold in the shower from the leaky head, cords left in the middle of the hallway.

2026-07-17 • via Nuitee
A
Anthony • solo_traveller • us
8
2026-07-17 • via Nuitee
D
Davis • solo_traveller • us
6
2026-07-16 • via Nuitee