Hyatt Place Baltimore Owings Mills

Hotels
•
Hyatt Place
7.9 (1307 reviews)
4730 Painters Mill Rd , Owings Mills , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Dirty carpets
Limited amenities
Maintenance issues in rooms

Categories

Cleanliness
6.98
Carpets were dirty, and there was a cockroach in the bathroom.
Service
8.45
Staff was friendly and helpful, though some issues were reported about the responsiveness.
Location
8.99
Good location for activities.
Room Quality
7.44
Rooms were spacious but had maintenance issues.
Amenities
6.97
Limited microwaves available and requests for upgrades were not fulfilled.
Value for Money
7.93
Good value considering the location but lacking in some aspects.
Food and Beverage
8.48
Breakfast was good, but the hours of service could be improved.
Overall Experience
7.95
Disappointments in accommodations but had a good night's rest.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Convenient Location
Located just 19 km from Baltimore Zoo and within close proximity to popular attractions like the Edgar Allen Poe Museum and Towson University, Hyatt Place Baltimore Owings Mills offers a prime location for guests to explore the area.

Modern Amenities
With an indoor pool, fitness centre, and free WiFi throughout the property, guests can enjoy a comfortable and convenient stay. The rooms are well-equipped with air conditioning, flat-screen TVs, and private bathrooms for a relaxing experience.

Business and Leisure Facilities
Whether guests are visiting for work or leisure, the hotel caters to all needs with a business centre, 24-hour front desk, and vending machines offering snacks and drinks. The proximity to Johns Hopkins University and Baltimore - Washington International Airport makes it an ideal choice for travelers.

Book your stay at Hyatt Place Baltimore Owings Mills for a memorable experience!

Important information:

Renovation happening on the property:

So for 123 Rooms, 7 Floors (project will be staged floor by floor).
FEB - MAR - APR - MAY 4Months

Public Area
APR - MAY - JUN - JUL 4Months

Exterior
JUL- AUG- SEP 3Months

This is an estimated timeline. But alongside, at this point work has already started on 16th FEB and is going at a very good speed, so it should wrap up in the given time frame.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 7 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1307 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
M
michaelkU5802NY • Family
4
Just bad. Don't do it.
Pros:

Just bad. I've attached a picture of the wall panel next to the air conditioner as a representation of how worn down this hotel is. It's not just age and wear, however. Cleanliness and service are real issues as well. I'm not spoiled; I just want a clean, functional room out of a chain hotel -- this underwhelmed on all fronts.

The hotel features tons of signs about renovation and that the renovation started on the top floor and is working down. We were in a room on the top floor that featured some of the elements in the photos of the "renovated" rooms (the artwork on the walls, the separator panel), yet the things you would really expect to be addressed in a "renovation" were showing their wear.

The television did not carry NBC or FOX -- on both of these channels a screen simply said "signal too weak" - so forget about watching the World Cup. There were no streaming options or casting options.

Our room had 3 lamps, only one worked. The sheet covering the duvet was completely wrinkled. The couch/sofa bed had cheap slipcovers over the cushions, creating an ugly two-toned look (and made us wonder what had happened to/on those cushions). The room only had three towels, and when we requested one more, we were told there was no one to bring us one and we had to go down. Outlets on one side of the bed did not work. The desk chair felt like sitting on a jagged steel bar.

The common spaces of the hotel were dirty - for example, the Hyatt Place-branded floor mats in the entry way were stained and unvacuumed.

The "fitness center" didn't even have space to lift any of the weights on the weight rack. The pool is in an auxiliary building.

I don't know if this is some sort of independently-owned but with the Hyatt name situation or what, but it was a terrible stay. We went elsewhere for breakfast because we just felt the facility was too dirty to trust the food.

2026-06-22 • via Tripadvisor
B
Bernadette • family_with_children • us
10
My stay was excellent
Pros:

Location

Cons:

N/a

2026-06-22 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-22 • via Nuitee
D
Delvina • solo_traveller • us
8
Pros:

The staff was really pleasant and helpful. It was an unexpected suprise to walk into the building and see a nice lobby area. The rooms were spacious, there was a decent variety for breakfast, and the bed was soft. I travel with my dog and she seemed pretty happy with the space as well. Loved that.

Cons:

There needs to be some sort of noise ordinance posted in the halls and elevators. It was annoying to have guests yelling from one end of the hallway to the other at 1 and 2 a.m. I also didn't like that we weren't informed about construction until after we booked. Had we canceled, we would've been charged for a night. If we knew beforehand, we may have gone elsewhere. The parking was also a bit of a hassle due to spaces being blocked off in the back because of construction.

2026-06-22 • via Nuitee
T
Tashia • solo_traveller • us
3
A horrible experience during a funeral visit
Pros:

The room was clean and comfortable.

Cons:

We went down for breakfast and when we came back to the room, the key didn't work. We went back downstairs and informed the staff member named Adriel and she asked us for ID and we started we just came down for breakfast, in our morning pajama clothes. Then she asked for the last four of my card, which I couldn't remember, finally she asked for my phone number and the re- keyed the card. We went back upstairs and it didn't work again. We came back downstairs and stated it is still not working, her response was, "Well, it should!" Then why am I back down here? She re- keys it again and we go back up and it still doesn't work. This time I went down and said this is ridiculous, and another employee named Manan said I'll go up with them to see what's going on. He gets to the room and his key doesn't work. So he goes back down and says he'll be up in a few minutes. Mind you we are still standing outside our room with breakfast in hand just waiting. He comes back with the unempathetic employee Adriel and they proceed in trying to get into the lock. After fifteen minutes Adriel states I've called the maintenance man and he will be here in 30 minutes, so we can put you in another room for now, but I have to go because I'm off and leaving. We explained that another room won't help us as we have a funeral to get to. During this time Manan is still trying to get into the room. After still standing for another twenty minutes, he uses a device that goes under the door and eventually is able to open the door. We were very grateful for Manan and him tirelessly working to get us into our room, he even apologized for the issues and our inconvenience. We don't appreciate Adriel's attitude toward us and her nonchalant attitude about our situation. It was over an hour before the maintenance man came to fix the door. We've never experienced such an issue or such lack luster caring from an employee.

2026-06-22 • via Nuitee
K
Karen • solo_traveller • us
10
2026-06-22 • via Nuitee
C
Craig • extended_group • us
8
2026-06-21 • via Nuitee
A
Ayla • family_with_children • us
10
Pros:

The staff was very friendly and helpful. The wonderful front desk clerk was very sweet and professional. She definitely wanted me and my family to have a good experience.

2026-06-16 • via Nuitee
J
James • solo_traveller • us
1
The hotel was completely sold out and did not honor my reservation.
Cons:

The hotel was completely sold out and dis not honor my reservation.

2026-06-15 • via Nuitee
C
Chris • solo_traveller • us
7
2026-06-13 • via Nuitee
M
Matthew • extended_group • au
1
2026-06-07 • via Nuitee
R
Ronella • couple • us
8
2026-06-02 • via Nuitee
K
KIMBERLY D • solo_traveller • us
10
2026-06-02 • via Nuitee
T
Tavin • solo_traveller • us
3
Definitely disappointed as I unfolded the sofa for my kids to lay in. I found a condom wrapper wedged between the frame.
Pros:

Close to my event

Cons:

No outdoor lounging area.
Dining area is right in front of entrance to hotel. No real dining area.

2026-06-01 • via Nuitee
N
Nikia • solo_traveller • us
10
2026-06-01 • via Nuitee
B
Brinkley • solo_traveller • us
5
2026-05-31 • via Nuitee
M
Mitchell • couple • us
10
2026-05-31 • via Nuitee
S
Stanley • solo_traveller • us
10
Pros:

Everything was great...

Cons:

Everything...

2026-05-30 • via Nuitee
P
patricia • couple • us
7
Charged me a huge deposit for no reason and still haven't returned it. Will be disputing with ccard
2026-05-29 • via Nuitee
P
Prathama • family_with_children • us
9
My son and I enjoyed our stay and if needed will stay here again.
2026-05-28 • via Nuitee