Best Western Big Spring Lodge

Hotels
Best Western
8.8 (309 reviews)
1810 Southern View Drive , Neosho , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast
Quiet location
Cons:
Dirty conditions
Issues with food quality
Slow check-in and room changes

Categories

Cleanliness
8.15
Several reviews highlighted dirty conditions and maintenance issues.
Service
9.99
Staff were consistently described as friendly and helpful.
Location
9.16
Conveniently located near the interstate and shopping.
Room Quality
8.61
Some positives noted, but concerns about cleanliness and functionality.
Amenities
9.64
Good breakfast and generally positive feedback on facilities.
Value for Money
9.1
Fairly priced for the location and amenities offered.
Food and Beverage
6.65
Negative feedback regarding food quality, with mentions of mold.
Overall Experience
9.12
Overall positive stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:28

Property Description

Free Wi-Fi and Flat-Screen TVs
Enjoy modern amenities in each guest room, including complimentary Wi-Fi and flat-screen TVs for your entertainment needs. Stay connected and entertained throughout your stay at Best Western Big Spring Lodge.

Outdoor Pool and Fitness Centre
Relax and unwind by taking a refreshing swim in the outdoor pool or maintain your workout routine at the on-site fitness centre. Enjoy the perfect balance of leisure and wellness during your stay with us.

Convenient Location and Nearby Attractions
Located just 5 minutes from Neosho Golf Course, our hotel offers easy access to Crowder College, Neosho Airport, and Bordertown Casino. Explore the area's attractions with ease and make the most of your stay at Best Western Big Spring Lodge.

Book your stay now at Best Western Big Spring Lodge for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability. Additional charges may apply.

Any local guest that lives within 40 mile radius of property are required to pay a $150 cash deposit for incidentals. Deposit is refundable at check out.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JLN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 309 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 9.64
Value for Money: 9.1
Food and Beverage: 6.65
Overall Experience: 9.12
J
Jim couple us
10
N/A
Pros:

N/A

Cons:

N/A

2026-04-21 via Nuitee
S
Susan extended_group us
3
Nice looking, but needs some maintenance.
Pros:

It looked very nice, the room was good sized and the bed was comfortable.

Cons:

We had problems with both rooms. The refrigerators made constant compressor noises, so much so that we had to unplug them so we could sleep. The vent fan in the bathroom was unusable because it was so loud, definitely had mechanical problems. The other room’s fan wasn’t as bad but still very loud. The blow dryer in my room didn’t work, no matter what I did. My bathroom had a couple of ants. There was no garbage can in my room. It was disappointing because everything looked so nice.

2026-04-09 via Nuitee
A
Allen couple us
10
Very comfortable room. Overall excellent stay.
Pros:

Spacious room. Breakfast was good with many options.

Cons:

Shower curtain was too long, rod needs to be raised or curtain hemmed. Shower head was loose in wall, was afraid to try to change water flow of Shower head.

2026-03-29 via Nuitee
M
Mary solo_traveller us
10
My stay was great ! Good variety of choices for Breakfast.
Pros:

The rooms are spacious, Beds are comfortable and rooms are very clean.

Cons:

N/A

2026-02-11 via Nuitee
W
Wendy couple us
8
Clean & comfortable
Pros:

Rooms renovated, but other areas of the hotel a bit outdated. Everything was clean & quiet.
Reasonable price.

Cons:

Ice machine on our floor was unplugged & not usable
Wallpaper in bathroom coming loose

2026-01-23 via Nuitee
J
Jennifer couple us
10
2026-01-21 via Nuitee
A
April family_with_children us
8
2026-01-19 via Nuitee
A
April family_with_children us
7
2026-01-19 via Nuitee
W
Wayne family_with_children us
8
2026-01-19 via Nuitee
C
Chris couple us
8
2026-01-19 via Nuitee
B
Brandy couple us
8
2026-01-19 via Nuitee
N
Neil couple us
8
2026-01-15 via Nuitee
I
Iria extended_group es
8
2025-12-30 via Nuitee
I
Iria extended_group es
10
Bona relació qualitat-preu
Pros:

Bona relació qualitat-preu a prop de Neosho i Joplin. Ruta 66 i tipic paisatge del Midwest. Bon esmorzar per ser un motel.

Cons:

Res

2025-12-20 via Nuitee
J
Jackson family_with_children us
6
2025-12-15 via Nuitee
W
Wallace couple us
10
2025-10-21 via Nuitee
C
Christine family_with_children us
8
2025-10-17 via Nuitee
L
Lorie family_with_children us
10
2025-10-16 via Nuitee
D
Danette couple us
8
2025-10-13 via Nuitee
S
Shannon couple us
10
2025-10-10 via Nuitee