Quality Suites Waldorf

Hotels
•
Quality Inn
10 (503 reviews)
11765 Business Park Drive , Waldorf , us
+1 240-435-7810

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Private parking

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Poor maintenance
Broken amenities
Lack of breakfast

Categories

Cleanliness
10
Numerous reviews mention dirtiness, stained furniture, bugs, and overall unclean conditions.
Service
10
Some mention of friendly staff, but issues with management and check-in delays.
Location
10
Conveniantly located near shops and public transport, which is appreciated by guests.
Room Quality
10
Inconsistent experiences with room cleanliness, poor maintenance, and broken appliances.
Amenities
10
Limited amenities noted, with some pools and fitness centers closed.
Value for Money
10
Guests express dissatisfaction over the quality relative to price, particularly with conditions.
Food and Beverage
10
No breakfast offered and general lack of dining options highlighted.
Overall Experience
10
Several guests indicate they would not recommend this hotel due to multiple negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:41

Property Description

Luxurious Amenities
The Quality Suites hotel in historic Southern Maryland offers a range of amenities including free breakfast, an indoor heated pool, and free high-speed internet access, perfect for both leisure and business travelers.

Convenient Location
Situated just 18 miles from the MGM National Harbor and a short 30-mile drive from Washington D.C., our hotel provides easy access to popular attractions like Naval Air Station Patuxent River and Regency Furniture Stadium.

Comfortable Accommodations
Each guest room at Quality Suites is equipped with essential amenities like microwaves, refrigerators, and coffee makers, ensuring a comfortable stay for all guests.

Book your stay at Quality Suites Waldorf today for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

10
Based on 503 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Matthews • extended_group • us
1
Horrible
Pros:

The location of the building

Cons:

Moldy
Ac didn’t work properly
Hole around the shower head
Couch was filthy

2026-08-13 • via Nuitee
J
Jones • extended_group • us
10
2026-08-08 • via Nuitee
J
Jones • solo_traveller • us
10
2026-08-06 • via Nuitee
H
Holbrook • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-07-21 • via Nuitee
K
Kim • couple • us
5
It was okay not a great stay but ok
Pros:

This is hard to comment on because, of what we experienced. The room was nice to a degree, the staff was nice to a degree. The hotel was nice to a degree

Cons:

when we got to the hotel, the parking lot was messed up with rocks an Debris, then there was a sign on the door that said it was a smoke free facility but the whole entrance of the door way smelled like weed.
Then when we went to check in, we had to wait while an employee had to find somebody to check us in, along with two other people. This hotel had one girl working the desk of two separate hotels.
When we finally got to the hotel room, everything looked ok except the toliet roll holders were broke,then later that evening we saw a roach started crawling on the wall. Thank you lord we only saw one.
The next morning we were getting dressed, so we didn't want room service just extra towels an wash cloths, yet I had to fight to get extra towels an wash cloths. They wouldn't give me extras until I gave the dirty ones first.
Other than all this it was an okay stay.

2026-07-16 • via Nuitee
C
Clayburn • solo_traveller • us
2
Needs major improvements!
Pros:

Roaches in bathroom at nite. No ice machine or laundry. No swimming pool but it was advertised! Get this coffee never fresh, coffee poured over coffee from day before. Won't stay again...

2026-07-12 • via Nuitee
K
Kodie • couple • us
1
Trash
Pros:

I had to ask for a different room 3 times because of the facility and how messed up stuff was

Cons:

The lack of communication I didn’t stay what I booked and still convey didn’t do the cancellation even after I told them I wanted to cancel

2026-07-06 • via Nuitee
F
Fatimatou Souad • solo_traveller • ca
1
2026-07-04 • via Nuitee
B
Breona • solo_traveller • us
1
2026-07-04 • via Nuitee
J
Jennine • solo_traveller • us
1
I will never stay in that hotel again!
Pros:

I liked the location, however, upon entering the lobby it resonated and old appearance with a taped up door where the pool is supposed to be.

Cons:

The first room had a pest problem(roaches). The second room had a dirty bathroom floor no phone in the room. I had to continue to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and the pool the locks on the hotel room doors had holes in them were locks should be the breakfast offered didn’t have many choices. It shouldn’t be called QUALITY Inn. It definitely lacked that.

2026-07-04 • via Nuitee
K
kendra • solo_traveller • us
1
2026-06-30 • via Nuitee
T
Tosha • couple • us
5
Would never revisit. This location is just if you need to lay your head for a night naybe
Pros:

The bed was comfortable. The staff was friendly

Cons:

Lobby hot, stairs did not appear to be swept. Let alone mopped. Ice machine not working. No phone in room? The room had not been supplied with enough wash cloths/ towels/ toilet paper for my stay. My daughter was asked to go to housekeeping location to get toilet paper. Breakfast was mediocre. I was told to go to nearby Wendy’s to get ice. Online it says there’s a pool/ hot tub. But i didn’t see that either were operational.

2026-06-30 • via Nuitee
N
Natasha • solo_traveller • us
1
I left the hotel at 1:30 am
Pros:

Nothing

Cons:

There was bugs crawling on the floor and on the bed, the room smells like smoke. The bedding was unclean and the towels were yellow color and not white. The headboard had hand prints from previous people who stayed. People standing outside smoking at doors. The tub drained very slow.

2026-06-28 • via Nuitee
T
Tipton • solo_traveller • us
1
ROACH MOTEL. IF YOU GOOGLE DISGUSTING ITS THIS PLACE
Pros:

It was filthy. There was a roach crawling on the floor. The bed smelled of urine. The floors were dirty. The refrigerator made a humming noise the entire time. There was no phone in the room to call the front desk if you needed to. The couch was stained with lord knows what. Clogged up sink. The furniture was old as if they found it on the curb. They didn’t even try to repurpose it. We arrived at the location and the manager was on the phone cursing while checking us in. We dropped off our bags in a hurry to make it to our event therefore we didn’t inspect the room. We returned at almost 2am. When we checked out I told the manager on duty of the roaches the loud neighbors and the conditions of the room. He said well you should had checked the room. I don’t think that there is a clean room in the whole building. He never offered a a percentage off the bill or any type of compensation. I even showed him pictures of the roach and the condition of the room. I pleasantly left and went to the Spark to book a room for the remaining days of my trip. I wish I could load the video I have

Cons:

Filthy, ROACHES. Loud neighbors, unconcerned staff, no parking, abandoned cars in the lots. It was overall a bad experience. I’ve never seen anything like this in all of my travels.

2026-06-21 • via Nuitee
S
Shiquera • solo_traveller • us
1
2026-06-21 • via Nuitee
N
Nekya • couple • us
5
It was alright
Pros:

The price

Cons:

Bathroom still had hair in it the pillows on the bed was flat tv remote wasn’t working too well breakfast could’ve been better

2026-06-20 • via Nuitee
J
james • couple • us
1
Don’t use booking.com because they support the rip off dangerous hotels and will not back up customers
Pros:

Blood on door, dried up commit on floor, bodily fluids on bed. The smell of pot as you near the front lobby, after entering the lobby the pot will get you stoned. The staff are thieves. I refused the room and they made no effort to give me another room or refund. I had to get another room 15 miles away

Cons:

Everything! Was like the twilight zone and a murder scene mixed into hell. I tried to load detailed video with black light but wouldn’t load

2026-06-17 • via Nuitee
A
Aniya • couple • us
1
I left as soon as I seen what it looked liked, looked in the shower & bed said absolutely not and left
Pros:

didn’t like anything at all

Cons:

it was overly dirty, bath tub trifling, bed dirty, floors cracking , a men outside looking in the windows being creepy it was a 0/10

2026-06-14 • via Nuitee
R
Ronald • couple • us
5
Myself and my lady were able to getaway and rest a bit. Thanks
Pros:

I didn't partake of the food stuffs and the location was good.

Cons:

Besides the timing of the stay with so much construction and destruction to property with no angst to staff yet, busted windows and facilities led to this reply

2026-06-08 • via Nuitee
S
Shannon • solo_traveller • us
3
Pros:

The front desk employees did the best they could with what they had

Cons:

The room,atopmesphere,nothing worked broke ice machine,pool not set up,bath room door wouldn't shut, roaches,door to the room extra security lock broke, smelled like cigarettes,1 towel....

2026-06-08 • via Nuitee