Comfort Inn & Suites Midtown

Hotels
Comfort
8.5 (469 reviews)
2709 Sudderth Drive , Ruidoso , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
friendly staff
great breakfast
convenient location
Cons:
dirty rooms
pooled amenities need maintenance
issues with booking and front desk service

Categories

Cleanliness
6.89
Several mentions of dirty areas and stained sheets, particularly in regards to the pool and rooms.
Service
9.86
Most staff were friendly and helpful, with specific praise for individual staff members.
Location
9.4
Many reviews highlight the convenient location with easy access to family and local amenities.
Room Quality
7.85
Rooms are described as outdated with issues like a spider sighting and some cleanliness concerns.
Amenities
7.38
Amenities like the pool were noted as old and needing maintenance.
Value for Money
8.34
The hotel provided a decent experience for the price, though there were some issues with cleanliness.
Food and Beverage
9.39
Breakfast received consistent praise, with many positive remarks about the quality and availability.
Overall Experience
8.86
Overall, reviews reflect a mix of positive experiences overshadowed by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:35

Property Description

Convenient Location
The Comfort Inn Midtown hotel is just three miles from the Eagle Creek Sports Complex and minutes away from popular attractions like the Ruidoso Convention Center, Ski Apache, and Billy the Kid Casino.

Midtown Shopping District
Located in the heart of Ruidoso's midtown shopping district, guests can easily explore nearby shops, restaurants, and galleries on foot, immersing themselves in the vibrant local scene.

Relaxing Amenities
After a day of activities, unwind in the indoor heated pool and hot tub, or stay active in the fitness center. Enjoy a complimentary breakfast with a variety of options and take advantage of free high-speed internet access and business services.

Book your stay at Comfort Inn Midtown for a perfect blend of convenience, relaxation, and exploration in Ruidoso, NM.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 469 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.86
R
Raymond couple us
5
Room needs renovation. Staff was very helpful and breakfast was good. Good location.
Pros:

Staff was very helpful in finding us a room that was away from the elevator. Breakfast was good. Location was within walking distance to main part of town.

Cons:

Room needs renovation. Carpet is fraying on edges. Furniture is in poor condition. Bottom of bathtub is gray from age and don't think any amount of cleaning can make it look any better.

2026-08-12 via Nuitee
M
Manuel solo_traveller us
10
Enjoyable stay.
Pros:

I liked the friendly helpful staff.

2026-08-08 via Nuitee
A
Alma Cristina family_with_children mx
8
Bueno relación precio-calidad
Pros:

la ubicación

Cons:

las instalaciones necesitan mantenimiento a mi consideración, el baño tenía un aroma muy extraño

2026-08-06 via Nuitee
J
Jonnie family_with_children us
9
It was clean and location was great.
Pros:

Location and cleanliness.

Cons:

Exterior needs some work.

2026-08-04 via Nuitee
B
Brinkkoeter solo_traveller us
10
2026-08-03 via Nuitee
L
Leann couple us
10
2026-08-02 via Nuitee
M
Mariana Helena couple us
6
Great location, but dirty and with an unpleasant odor.
Pros:

The hotel is close to the city’s bars and shopping centers, which is a huge positive point. You can walk there.

Cons:

This is the second time we have stayed there, but unfortunately, this time it was disappointing. The place was dirty, especially the bathroom. The smell was unpleasant as well, like cigarette smoke.

2026-08-02 via Nuitee
F
Flyer22709265315 Family
2
Pool closed too rude staff members and a GM that will not get back to you
Pros:

Came across two staff members that were super rude. I tried to call email and text message the manager Ben Brown, but never received a call back if you can do business elsewhere do it especially if you have a family and they’re looking forward to using the pool.

2026-07-28 via Tripadvisor
R
Ryan family_with_children us
9
2026-07-08 via Nuitee
G
Galbraith solo_traveller us
7
Pros:

Breakfast was nice. Air-conditioning worked well and pillows were great.

Cons:

The lack of handicapped room with 2 queen beds is deplorable for a company the size of comfort inn. We had asked at least for a room with a handicapped bathroom. While the shower had a bar, it was not sufficiently close to the toilet to provide adequate assistance for my sister to stand from the extremely low toilet.

2026-07-06 via Nuitee
J
Joaquin couple us
8
I had a very pleasant experience and will book this location again
Pros:

The location, the breakfast and the staff made my stay very pleasant.

Cons:

Room 203 floor tiles were loose. Toilet would be better if replaced with a new more efficient one.

2026-07-06 via Nuitee
S
Salguero solo_traveller us
8
2026-06-23 via Nuitee
L
Leticia Q family_with_children us
10
2026-06-23 via Nuitee
T
Thomas1956 solo_traveller us
10
Pros:

Just a pleasant place to stay. Good breakfast.

2026-06-16 via Nuitee
P
Patty couple us
10
Shower hot water, amazing
Pros:

We didn't eat breakfast, waffle looked delicious , Desk attendant asked if we wanted to eat breakfast.

2026-06-15 via Nuitee
B
Breanna family_with_children us
8
Clean, friendly staff, and comfortable beds!! Will definitely stay again
Pros:

The motel was in a excellent location

2026-06-08 via Nuitee
A
Anita family_with_children us
10
The stay was perfect
Pros:

Everything. But the parking was abit limited. But it may have been due to the housing for firefighters. And they was certainly ok.

Cons:

Everything

2026-05-19 via Nuitee
S
Sandra couple us
8
Great location, comfortable, disappointing breakfast
Pros:

The stay was pleasant. Ideal location that's walkable to a few restaurants and shops, friendly-enough staff, clean room with a comfortable bed with lots of pillows. Fairly quiet, but I think that depends entirely on who else is staying at the hotel. Safe area.

Cons:

I guess I should have paid more attention when booking, because I was expecting a regular breakfast. This was waffles or nothing, so we went elsewhere. The room was showing some wear. It was generally in good repair, but the ottoman by the chair was in really bad shape with leather peeling off. Also, the air conditioner worked but was not adjustable, so our room got REALLY cold, even on "low cool" setting. The dial for adjusting the temperature just spun in circles. I was jolted awake twice by doors on our hall. I don't think people were being inconsiderate; I think it was just that the rooms are not super insulated for sound and the doors are loud.

2026-05-18 via Nuitee
E
Eric solo_traveller us
6
Pros:

Good location to midtown

Cons:

Swimming pool needs cleaned. Water is green.

2026-05-18 via Nuitee
E
Eric solo_traveller us
6
Pros:

Good location to midtown

Cons:

Room 112 shower water control not working correctly. Shower mat loose causing a slipping hazard in the shower.

2026-05-18 via Nuitee