Comfort Suites Crossville

Hotels
•
Comfort Suites
9 (468 reviews)
2581 E. First Street , Crossville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfy beds
Friendly staff
Delicious breakfast
Pet-friendly
Cons:
Uncomfortable beds
Cleanliness issues
Problems with room readiness

Categories

Cleanliness
7.88
Mention of issues like mold and unclean smell in the review.
Service
9.99
Staff was friendly and provided good customer support, balancing the overall experience.
Location
9.89
Conveniently located for the event attended.
Room Quality
7.84
Mention of uncomfortable beds and maintenance issues, but noted that rooms were suites.
Amenities
9.37
Pet-friendly and provided fresh coffee and infused water, but some maintenance issues mentioned.
Value for Money
8.83
Some guests felt the price did not match the quality.
Food and Beverage
9.38
Breakfast options were praised as hot and delicious.
Overall Experience
8.85
Experience varied from enjoyable with friendly staff to significant issues in handling guest concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel, located off Interstate 40 in Crossville, TN, is the perfect base for exploring the golf capital of Tennessee. With four championship golf courses nearby and attractions like Cumberland Mountain State Park and Cumberland County Playhouse, there's something for everyone.

Complimentary Amenities and Breakfast
Enjoy a range of complimentary amenities at our hotel, including free high-speed Internet, coffee, and newspapers. Start your day right with a delicious hot breakfast featuring a variety of options. For those on the go, our Your Suite Success Grab & Go bag ensures you never miss the most important meal of the day.

Comfortable Rooms and Additional Services
Relax in our spacious guest rooms equipped with all the essentials, from refrigerators and microwaves to whirlpool bathtub suites for a luxurious stay. Business travelers will appreciate our copy and fax services, while all guests can take advantage of our laundry facilities and snack vending machine.

Book your stay at Comfort Suites Crossville for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9
Based on 468 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.89
Room Quality: 7.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
K
Kevin • couple • us
7
2026-10-30 • via Nuitee
S
Shan • couple • ca
2
Disappointing facilities
Pros:

Close to a wedding that we intended to be at on the 25th.

Cons:

I usually don’t give bad reviews as we don’t have huge standards for a hotel. However, this stay was disappointing to say the least. We arrived past Midnight on the 25th and were very tired from the long flight and drive. The first room they gave us was on the first floor, the door would not open. My husband asked the front desk. They say that the door “died”. They then gave us a new room, to our surprise, it was still dirty, bed was not made, dirty towels on the bathroom floor. Third time’s a charm i guess, we finally got two queen sized beds, when we specifically booked a king room. When we woke up, we had breakfast which was pretty standard for a comfort inn/suites hotel, nothing bad to say about it. But here’s the deal, when we got back to the room, no water, like zero. From the tap or the showers. We waited for two hours and asked for an ETA on when it would be up and running again. By this time. We have had no water from 10am-noon. We had to go to a freakin truck stop to shower because we needed to be at a wedding by 3pm. By 1pm, we came back so i could do my makeup, and there was STILL no water.

2026-10-27 • via Nuitee
L
Lori • family_with_children • us
10
2026-10-25 • via Nuitee
J
Julie • solo_traveller • us
10
2026-10-22 • via Nuitee
D
DanaDm1384 • solo_traveller • us
9
Pros:

Clean and comfortable room. Shower was great and we love a strong shower head but this one was very aggressive. No other complaints. Staff was kind and quick.

Cons:

Very aggressive shower head.

2026-10-12 • via Nuitee
T
Timothy • couple • us
7
Overall decent facility and value.
Pros:

Had an initial problem and the man arrived right away and took care of the problem.breakfast was ok. Good location

Cons:

a/c was noisey

2026-10-12 • via Nuitee
L
Lisa • couple • us
9
We would definitely stay again
Pros:

Good location and very comfortable beds and large spacious room. Very quiet

Cons:

Breakfast was just ok. Not enough healthy options

2026-10-11 • via Nuitee
J
Jaelin • couple • us
6
The location was convenient and breakfast was good, but the room needed maintenance and better cleaning, and the unsecur
Pros:

Location and free breakfast

Cons:

Lack of cleanliness

2026-10-09 • via Nuitee
J
Jabe • solo_traveller • us
1
2026-10-07 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

Bed was comfortable

Cons:

Need darker curtains due to gas station across the road, their lights was so bright it made the room bright even with the curtains down.

2026-09-17 • via Nuitee
J
Joseph • solo_traveller • us
8
Pros:

Clean, comfortable beds

2026-09-16 • via Nuitee
F
fabio • extended_group • it
8
2026-09-11 • via Nuitee
C
channa • couple • us
4
The check in staff was very friendly and the property was not clean, disappointing
Pros:

The location was accessible to where I needed to be in Crossville

Cons:

The 1st and 2nd room we were assigned to smelled of mildew/mold. The entire floor of the 1st room smelled of this promptly after leaving the elevator.

2026-09-01 • via Nuitee
F
FRANCK • couple • fr
8
2026-08-12 • via Nuitee
D
Dana • couple • us
7
2026-08-08 • via Nuitee
C
Crystal • extended_group • us
6
Ok place for one night.
Pros:

The beds were comfy! Room was nice!

Cons:

It was loud and not super clean. The noise going on around the hotel kept us up at night. Walls are thin!

2026-08-08 • via Nuitee
L
Leslie • couple • us
6
2026-08-06 • via Nuitee
R
Ralph • solo_traveller • us
8
2026-07-08 • via Nuitee
A
Angela • couple • us
9
Very good location but hotel needed a little sprucing up.
Pros:

Location

Cons:

Needed some sprucing up.

2026-07-08 • via Nuitee
G
Gail • couple • us
10
Will stay here again
Pros:

Clean, well kept, excellent breakfast

2026-07-06 • via Nuitee