No.5 Maddox Street

Hotels
9 (874 reviews)
Maddox Street , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious accommodations
Convenient access
Cons:
No elevators
Tired rooms
Check-in issues

Categories

Cleanliness
8.33
Some reviews mentioned musty smells and tired accommodations.
Service
9.8
Staff were frequently described as friendly and helpful.
Location
9.84
Consistently mentioned as fantastic and convenient.
Room Quality
8.29
Some rooms were spacious but showed signs of wear.
Amenities
8.82
Well-equipped kitchens noted, but the lack of lifts was a common concern.
Value for Money
8.78
Generally considered okay, but issues with check-in process.
Food and Beverage
8.83
Not specifically mentioned in reviews.
Overall Experience
9.3
Overall pleasant experiences were highlighted with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Luxurious Apartments in Stylish Mayfair

Unique Boutique Design: No.5 Maddox Street offers uniquely designed luxury apartments set in an unmarked townhouse just off Regent Street, a stone's throw away from Oxford Circus Underground Station.

Modern Amenities: Enjoy separate bedrooms, a comfortable lounge with designer furnishings, air conditioning, bamboo flooring, and a complimentary smartphone with unlimited internet access. The apartments also feature contemporary kitchens with self-catering facilities and large luxury bathrooms.

Chic Features: Some suites boast decked balconies, open fireplaces, free WiFi, an iPod docking station, and a Nespresso coffee machine. With a 24-hour concierge service, No.5 Maddox Street ensures a seamless and luxurious stay in the heart of London.

For an unforgettable stay in Mayfair, book your luxury apartment at No.5 Maddox Street now.

Important information:

The apartments will apply different cancelation policies for stays of more than 7 nights.

The property does not have a elevator, and access is via stairs only.

Extra beds are available for Deluxe One Bedroom Suites, Two Bedroom Suites and the Three Bedroom Bartlett Suite for GBP 45 extra per night, or at no cost for children under 12.

The property requires all guests to show valid id and the credit card used to make the booking upon arrival.

This property cannot guarantee a specific floor allocation for the apartments prior to arrival as it would be subject to availabilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for £54 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 874 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
A
Antonia family_with_children it
6
Price only justified by location
Pros:

Helpful Staff, incredibly central location, spacious living room, good kitchen appliances, large bathroom.

Cons:

No lift, generally old furniture, not perfectly clean (actually the carpet was filthy). The bedroom was so small that the crib would completely block the access to one side of the bed and part of the door.
Last but not least the day we checked in there was a terrible smell in the reception - hope that was temporary.

2026-07-25 via Nuitee
N
natalie family_with_children gb
10
Fantastic central stay with lots of space
Pros:

Perfect location

Cons:

Nothing

2026-07-21 via Nuitee
H
HASAN family_with_children tr
8
Overall great, we world like to come back, maybe to a more light and spacious room.
Pros:

Location was exceptional. Clean and spacious.

Cons:

A couple of missing pieces;
1. There is a need of on extra comfortable Cahit in the living Area when there is a family staying.
2. Not much light in the bedroom.
3. Shower not working and towel hançer missing in bathroom rom 7.

2026-07-19 via Nuitee
M
Michelle extended_group gb
10
2026-07-17 via Nuitee
L
Lamb family_with_children us
10
My children, grandchild, and I had a very nice stay. The accomodations were excellent!
2026-07-16 via Nuitee
A
ANDREAS solo_traveller gr
7
2026-07-15 via Nuitee
R
Roger couple ch
9
2026-07-14 via Nuitee
I
Ildiko extended_group hu
9
Best spacious place at a super location.
Pros:

I loved that the room is spacious, AC is there and it has a remote control that actually works.
The location is superb.

Cons:

I missed to have washing machine. And the elevator.

2026-07-12 via Nuitee
J
Jacqui couple gb
9
2026-07-12 via Nuitee
N
Neil solo_traveller gb
9
2026-07-09 via Nuitee
A
Anna family_with_children au
8
Perfect location and very comfortable amount of space. Be aware that it’s stairs only.
Pros:

The location and the amount of space in the apartment.

Cons:

The furnishings were a little tired and the four flights of stairs with luggage.

2026-07-07 via Nuitee
P
Pamela family_with_children us
10
Delightful-helpful staff, 3 bedrooms, air conditioning-we are all thinking of booking again!
Pros:

No breakfast

Cons:

There was only one day we were told the water was shut off-but, although it was short notice-we were informed. Maybe extra water bottles or a warning to fill a container for washing or drinking would have helped-if they knew in advance.

2026-07-06 via Nuitee
T
Tom couple nl
9
2026-07-05 via Nuitee
D
David couple gb
8
2026-07-05 via Nuitee
L
Lindsey solo_traveller gb
10
2026-07-04 via Nuitee
M
Mehmet fatih couple tr
10
2026-07-02 via Nuitee
J
Jane solo_traveller au
10
Fabulous stay right in the heart of Mayfair and close to everything.
Pros:

Excellent facilities . Very well located. Housekeeping daily was brilliant. Staff were exceptionally helpful particularly Jack !

Cons:

Nothing i liked it all - oh maybe the stairs !! But good exercise anyway :)

2026-06-29 via Nuitee
D
Daydream767204 Couples
8
Great modern accomodation in the heart of London
Pros:

Great location, very clean and modern apartment. Easy walking to Soho, Carnaby, Bond and Oxford Streets, Piccadilly Circus etc. lots of nice coffee shops, restaurants etc within 5-15 minutes walk. Obviously great shopping nearby too.

2026-06-28 via Tripadvisor
Y
Yavuz Selim solo_traveller tr
10
2026-06-27 via Nuitee
N
Nikhil Yadu couple in
9
Very comfortable in a great location with exceptional service
Pros:

Location and the air conditioning !

Cons:

All good

2026-06-26 via Nuitee