No.5 Maddox Street

Hotels
9 (788 reviews)
Maddox Street , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious accommodations
Convenient access
Cons:
No elevators
Tired rooms
Check-in issues

Categories

Cleanliness
8.33
Some reviews mentioned musty smells and tired accommodations.
Service
9.8
Staff were frequently described as friendly and helpful.
Location
9.84
Consistently mentioned as fantastic and convenient.
Room Quality
8.29
Some rooms were spacious but showed signs of wear.
Amenities
8.82
Well-equipped kitchens noted, but the lack of lifts was a common concern.
Value for Money
8.78
Generally considered okay, but issues with check-in process.
Food and Beverage
8.83
Not specifically mentioned in reviews.
Overall Experience
9.3
Overall pleasant experiences were highlighted with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Luxurious Apartments in Stylish Mayfair

Unique Boutique Design: No.5 Maddox Street offers uniquely designed luxury apartments set in an unmarked townhouse just off Regent Street, a stone's throw away from Oxford Circus Underground Station.

Modern Amenities: Enjoy separate bedrooms, a comfortable lounge with designer furnishings, air conditioning, bamboo flooring, and a complimentary smartphone with unlimited internet access. The apartments also feature contemporary kitchens with self-catering facilities and large luxury bathrooms.

Chic Features: Some suites boast decked balconies, open fireplaces, free WiFi, an iPod docking station, and a Nespresso coffee machine. With a 24-hour concierge service, No.5 Maddox Street ensures a seamless and luxurious stay in the heart of London.

For an unforgettable stay in Mayfair, book your luxury apartment at No.5 Maddox Street now.

Important information:

The apartments will apply different cancelation policies for stays of more than 7 nights.

The property does not have a elevator, and access is via stairs only.

Extra beds are available for Deluxe One Bedroom Suites, Two Bedroom Suites and the Three Bedroom Bartlett Suite for GBP 45 extra per night, or at no cost for children under 12.

The property requires all guests to show valid id and the credit card used to make the booking upon arrival.

This property cannot guarantee a specific floor allocation for the apartments prior to arrival as it would be subject to availabilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for £54 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 788 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
H
Hannah • extended_group • gb
10
Clean, spacious and a brilliant location
Pros:

Location was brilliant

2026-03-14 • via Nuitee
E
Elena • family_with_children • cy
10
Great location
Pros:

Central

Cons:

No lift 5th floor - would be nice to know this when book

2026-03-14 • via Nuitee
L
lili • couple • gb
7
Good!!
Pros:

Excellent location! Good size apartment loved the garden

Cons:

It’s a bit run down inside could do with some new bits and the bathroom needs some work

2026-03-13 • via Nuitee
D
Dominik • family_with_children • ch
7
2026-03-12 • via Nuitee
G
George • couple • gr
9
2026-03-07 • via Nuitee
M
Marko • family_with_children • nl
8
Comfy appartment on a great location
Pros:

Location was amazing, a quiet side street close to the shopping area and soho. Very well connected to the rest of London. Comfy bedrooms. Online pre-checkin. Friendly staff.

Cons:

5th floor no elevator. Windows are a bit old, did not close very well but not a big issue as it was not very cold.

2026-03-05 • via Nuitee
J
JUIHSIANG • family_with_children • nl
5
Pros:

- Great location!
- Good price for the family room

Cons:

- The hotel is right by the bars and restaurants, so it might stay pretty noisy even late at night!
- No elevators

2026-03-05 • via Nuitee
C
C2195 • Solo travel • London, England
10
Great stay in central London
Pros:

Perfect stay in central London.
Everything was great, the apartment was nice and clean. The stairs were not an issue and the staff was wonderful assisting during the check-in and for the entire stay. Will be back soon!

2026-03-04 • via Tripadvisor
B
BERKAN • family_with_children • tr
8
Pros:

Konumu mukemmel. Tesis calisanlari guleryuzlu ve cok yardimseverler. Bebegimizle ciktigimiz bu seyahatimizde besik ve mama sandalyesi gibi imkanlari sagladilar.

Cons:

Asansorunun olmamasi bebekli aileler icin zorluk yaratiyor.

2026-03-01 • via Nuitee
J
Jonathan • solo_traveller • gb
9
2026-02-28 • via Nuitee
A
Angela • extended_group • gb
10
2026-02-28 • via Nuitee
A
Anna • solo_traveller • gb
9
Good
Pros:

Good location

Cons:

No personal contact

2026-02-28 • via Nuitee
A
annakV1673BC • Family
10
Perfect Location and Wonderful Staff 👍
Pros:

I highly recommend staying at 5 Maddox Street. The staff were extremely helpful and friendly, always ready to assist with anything we needed. The location is perfect, right in the heart of the city, making it easy to reach all the main attractions. The apartment itself was very clean, well-maintained, and comfortable, which made our stay truly enjoyable. I would definitely love to come back!

2026-02-27 • via Tripadvisor
A
Andrea • couple • gr
10
2026-02-27 • via Nuitee
K
kelly2470_1 • Friends getaway • Leicester, Leicestershire, England
8
Ideal
Pros:

Ideal location, nice and clean apartment, concierge were very accommodating with letting friends get in to place balloons etc as a surprise for our birthday celebrations - only downfall was not enough English tea bags 🤣

2026-02-25 • via Tripadvisor
J
joan • family_with_children • ie
9
2026-02-25 • via Nuitee
S
sydneya965 • Couples
2
Avoid!!
Pros:

So many things that let this place down:

The wall in the lounge had black dirty marks on it, the sofa was dirty and so were the kitchen sides. The shower/bath had dirty marks on also.

Wasn’t clear there would be no one to let us in, needed a passcode to get in and had to call them to find out what it was.

There was no lift and on the 4th floor with 2 suitcases was a struggle!

The hallways had dirty ‘put up’ beds on each floor.

All in all, the general hygiene was very poor to the point we couldn’t stay there and ended up checking into another hotel around the corner. Don’t be fooled by the photos online!!!!

2026-02-23 • via Tripadvisor
S
Simon • solo_traveller • gb
7
2026-02-23 • via Nuitee
C
Christopher • family_with_children • gb
8
Maddox's on Maddox street
Pros:

Fantastic location, great value for Central London. Clean, good space for 2 people and very helpful staff.

Cons:

Bed wasn't very comfortable and more coat hangers.

2026-02-22 • via Nuitee
7
713timothyo • Solo travel
8
Large appart-room central london
Pros:

A lovely appartment. Quite large - I could live in a place like this. Still and fizzy water in fridge as well as a small carton of milk.
Street was noisy at times but this is central london.
Great staff.
24 hour concierge did not answer at 7:45 in the morning.
Only downside - there was a problem with the electrics. I woke up to no lights in bedroom ir bathroom.
I would stay here afain.

2026-02-16 • via Tripadvisor