No.5 Maddox Street

Hotels
9 (767 reviews)
Maddox Street , London , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious accommodations
Convenient access
Cons:
No elevators
Tired rooms
Check-in issues

Categories

Cleanliness
8.33
Some reviews mentioned musty smells and tired accommodations.
Service
9.8
Staff were frequently described as friendly and helpful.
Location
9.84
Consistently mentioned as fantastic and convenient.
Room Quality
8.29
Some rooms were spacious but showed signs of wear.
Amenities
8.82
Well-equipped kitchens noted, but the lack of lifts was a common concern.
Value for Money
8.78
Generally considered okay, but issues with check-in process.
Food and Beverage
8.83
Not specifically mentioned in reviews.
Overall Experience
9.3
Overall pleasant experiences were highlighted with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Luxurious Apartments in Stylish Mayfair

Unique Boutique Design: No.5 Maddox Street offers uniquely designed luxury apartments set in an unmarked townhouse just off Regent Street, a stone's throw away from Oxford Circus Underground Station.

Modern Amenities: Enjoy separate bedrooms, a comfortable lounge with designer furnishings, air conditioning, bamboo flooring, and a complimentary smartphone with unlimited internet access. The apartments also feature contemporary kitchens with self-catering facilities and large luxury bathrooms.

Chic Features: Some suites boast decked balconies, open fireplaces, free WiFi, an iPod docking station, and a Nespresso coffee machine. With a 24-hour concierge service, No.5 Maddox Street ensures a seamless and luxurious stay in the heart of London.

For an unforgettable stay in Mayfair, book your luxury apartment at No.5 Maddox Street now.

Important information:

The apartments will apply different cancelation policies for stays of more than 7 nights.

The property does not have a elevator, and access is via stairs only.

Extra beds are available for Deluxe One Bedroom Suites, Two Bedroom Suites and the Three Bedroom Bartlett Suite for GBP 45 extra per night, or at no cost for children under 12.

The property requires all guests to show valid id and the credit card used to make the booking upon arrival.

This property cannot guarantee a specific floor allocation for the apartments prior to arrival as it would be subject to availabilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for £54 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 767 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
O
ortulu • family_with_children • tr
10
2026-02-12 • via Nuitee
H
HUSSAIN • extended_group • kw
9
Short and Sweet Stay in London
Pros:

Location and quiet place. They do have reception for questions and checking in or out.

Cons:

It is in fifth floor even though they have service for carrying the luggage to the flat.

2026-02-11 • via Nuitee
T
Tatiana • solo_traveller • ch
9
2026-02-09 • via Nuitee
L
Leslie • couple • th
8
Pros:

Great staff

Cons:

Soft beds

2026-01-25 • via Nuitee
P
Peter • family_with_children • gb
8
Pros:

Spacious apartment at a very competitive price

2026-01-24 • via Nuitee
D
Daniel • solo_traveller • es
10
2026-01-24 • via Nuitee
F
Floyd • extended_group • gb
9
2026-01-23 • via Nuitee
R
Roving01891179033 • Couples
8
Great location, fab room.
Pros:

Great location, just off Regent Street, and fabulous room/suite? Everything was very clean, it was a very affordable suite for the price of a Premier Inn etc. So a no brainer for us.
The one draw back was we were at the back of the building and so the lights from the office blocks and the constant noise of their generators, or whatever it was, kept us awake. We living in a dark, quite village, so maybe someone from London or a big city wouldn't mind? Our room really need double/triple glazing and proper black out curtains, not just a pull down blind.

2026-01-21 • via Tripadvisor
S
Sean • couple • gb
8
2026-01-21 • via Nuitee
M
Maddalena • extended_group • au
9
Gorgeous light filled apartment in our favorite street!
Pros:

Great stay, comfy bed and very helpful staff

Cons:

The staircase can be noisy but it’s all good

2026-01-20 • via Nuitee
L
Leslie • couple • de
7
2026-01-20 • via Nuitee
M
M&M London • family_with_children • gb
8
Wonderful apartment in the heart of Regent Street
Pros:

Lovely apartment right in the heart of Regent Street and Oxford Street area. Very cosy and lovely apartment. The staff were friendly and offered to carry our luggage up the 5 floors as there isn’t a life. It was very helpful as it would have been a real struggle as we also had a toddler.

Cons:

The flights of steps with no lift. Apartment was smaller than in the picture. We booked a 2 bedroom apartment and it looked much bigger on the photos.

2026-01-19 • via Nuitee
S
scott • family_with_children • gb
10
2026-01-19 • via Nuitee
Z
Zeineb • extended_group • gb
1
Horrible! Don’t ever book this brothel.
Pros:

Absolutely nothing. We didn’t even stay there. We left as soon as we saw the state of it. Very disappointing and deceiving.

Cons:

Filthy property. Its a brothel promoting prostitution. The bathroom was dirty and the bedding was smelly. The whole apartment smelt like damp, couldn’t even breathe in there.

2026-01-19 • via Nuitee
R
Renee • family_with_children • au
5
Pros:

Apartments were in a good location but the room quality and size were nothing like the photos. The size of the 2 bedroom was small and the whole apartment was in need of a renovation. The floors were marked everywhere. We were on the 5th floor and the stairs were quite difficult to navigate.

Cons:

Almost everything except the location

2026-01-19 • via Nuitee
A
Alex • extended_group • us
7
Overall good stay for location alone but could use improvements
Pros:

Location was terrific. Lots of space for our group. Kitchen was equipped.

Cons:

Furniture and apartment could use a deep cleaning and furniture is tired as are faucets and showers.

2026-01-19 • via Nuitee
K
Kathryn • solo_traveller • gb
8
2026-01-19 • via Nuitee
N
Nobuko • family_with_children • us
7
2026-01-15 • via Nuitee
N
Nicholas • family_with_children • au
8
Great location!
Pros:

We stayed in a 2 bedroom apartment.

It was a spacious, light filled apartment. The kitchen and bathroom were both a good size, as were the bedrooms, with more generous sized living space.

The location was superb, the apartment very clean and the staff exceptionally polite and helpful.

Cons:

There was no lift and the apartment was on the 5th floor. Also, the shower was slightly tricky.

2026-01-14 • via Nuitee
B
B0446 • Friends getaway • England
10
London theatre trip
Pros:

Loved the location, right in the heart if things. The Concierge/Reception was so helpful . We had an apartment for 3 couples, so 6 people. We all loved the apartment, it was clean and spacious would highly recommend & will save the info for future trips

2026-01-11 • via Tripadvisor